GITNUXREPORT 2025

Hr In The Pet Industry Statistics

Pet industry workforce grows, facing staffing, training, and technology challenges.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

44% of pet grooming businesses utilize online training modules for staff development, indicating a shift towards digital learning

Statistic 2

The U.S. pet industry employment exceeds 1 million jobs

Statistic 3

45% of pet businesses reported workforce shortages in 2023

Statistic 4

56% of pet grooming salons experienced staffing difficulties

Statistic 5

The pet industry’s HR sector has a projected annual growth rate of 7% through 2025

Statistic 6

60% of pet businesses expect to hire more staff over the next year

Statistic 7

The average age of employees in the pet industry is 37, indicating a relatively young workforce

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72% of pet businesses offer employee benefits like health insurance or retirement plans

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The number of pet-specific HR job postings increased by 15% in 2023

Statistic 10

The average number of employees per pet grooming business is 4, with an average of 2.5 full-time staff

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63% of pet owners prefer their pet care provider to have professionally trained staff

Statistic 12

70% of pet grooming salons employ at least one apprentice or trainee, highlighting investment in workforce development

Statistic 13

65% of pet businesses plan to invest in employee wellness programs in the next 12 months

Statistic 14

Approximately 30% of pet care companies experience seasonal fluctuations affecting staffing needs

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29% of pet care staff are part-time workers, often used to manage fluctuating workloads

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The majority of pet industry HR professionals are between the ages of 25 and 44, representing 70% of the workforce

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The median salary for pet industry HR managers is approximately $60,000 per year

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Approximately 50% of pet grooming businesses offer specialized training or certifications to employees

Statistic 19

68% of pet businesses have implemented digital HR solutions

Statistic 20

The turnover rate in the pet industry’s HR sector is around 23%, higher than the average for retail industries

Statistic 21

85% of pet care companies report difficulty recruiting qualified staff

Statistic 22

The pet industry’s HR sector is expected to grow at a compounded annual rate of 5.5% through 2025

Statistic 23

40% of pet care employers report difficulties in onboarding new hires efficiently

Statistic 24

62% of pet care businesses offer continuing education opportunities for employees

Statistic 25

The average gross profit margin for pet grooming businesses is approximately 60%, indicating potential for profit-sharing HR strategies

Statistic 26

59% of pet care businesses use external HR consultants or agencies, mainly to support recruitment and compliance

Statistic 27

In 2023, 50% of pet businesses increased their HR budgets to attract skilled labor

Statistic 28

48% of pet businesses report using social media for recruiting, making it the most popular channel

Statistic 29

The pet industry anticipates an increase in demand for HR tech solutions like scheduling and payroll software in 2024

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The average onboarding period for new pet care employees is 2-4 weeks, depending on the role

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58% of pet businesses report difficulties in retaining trained staff, indicating a high turnover rate

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The average utilization of HR analytics tools in pet businesses is at 42%, mainly for performance tracking and workforce planning

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80% of pet businesses have never conducted a formal employee satisfaction survey, suggesting room for improvement in employee engagement

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The most common reason for employee turnover in pet businesses is low compensation, cited by 45% of employers

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52% of pet business owners believe that investing in employee training has improved customer satisfaction

Statistic 36

Engagement levels among pet industry employees tend to be higher in companies that offer flexible scheduling, with 65% reporting satisfaction

Statistic 37

The average age of pet industry HR professionals is 39, showing a relatively experienced workforce

Statistic 38

Approximately 25% of pet businesses have implemented AI-driven HR tools for recruiting or employee management, indicating growing technological adoption

Statistic 39

The demand for professional pet trainers increased by 20% in the past year

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The global pet industry is worth over $350 billion as of 2023

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Approximately 67% of U.S. households own a pet

Statistic 42

The pet services sector, including grooming and boarding, grew by 12% in 2022

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Pet grooming services account for nearly 40% of pet service industry revenue

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Over 70% of pet owners utilize professional pet care services at least once a year

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The average spend on pet HR services in the U.S. reaches approximately $5 billion annually

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The pet care staffing industry is valued at over $2 billion

Statistic 47

55% of pet owners are willing to pay a premium for higher-quality pet care services

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Key Highlights

The global pet industry is worth over $350 billion as of 2023
Approximately 67% of U.S. households own a pet
The U.S. pet industry employment exceeds 1 million jobs
The pet services sector, including grooming and boarding, grew by 12% in 2022
Pet grooming services account for nearly 40% of pet service industry revenue
The demand for professional pet trainers increased by 20% in the past year
Over 70% of pet owners utilize professional pet care services at least once a year
The average spend on pet HR services in the U.S. reaches approximately $5 billion annually
45% of pet businesses reported workforce shortages in 2023
56% of pet grooming salons experienced staffing difficulties
The pet industry’s HR sector has a projected annual growth rate of 7% through 2025
The median salary for pet industry HR managers is approximately $60,000 per year
60% of pet businesses expect to hire more staff over the next year

With over $350 billion at stake and a young, dynamic workforce driving growth, the pet industry’s HR sector is experiencing unprecedented challenges and opportunities poised to reshape how businesses find, train, and retain their most valuable assets—their people.

Digital Adoption and Employee Engagement

44% of pet grooming businesses utilize online training modules for staff development, indicating a shift towards digital learning

Digital Adoption and Employee Engagement Interpretation

With nearly half of pet grooming businesses embracing online training, the industry is trimming the fur on traditional methods and grooming a digitally savvy workforce.

Employment and Workforce Trends

The U.S. pet industry employment exceeds 1 million jobs
45% of pet businesses reported workforce shortages in 2023
56% of pet grooming salons experienced staffing difficulties
The pet industry’s HR sector has a projected annual growth rate of 7% through 2025
60% of pet businesses expect to hire more staff over the next year
The average age of employees in the pet industry is 37, indicating a relatively young workforce
72% of pet businesses offer employee benefits like health insurance or retirement plans
The number of pet-specific HR job postings increased by 15% in 2023
The average number of employees per pet grooming business is 4, with an average of 2.5 full-time staff
63% of pet owners prefer their pet care provider to have professionally trained staff
70% of pet grooming salons employ at least one apprentice or trainee, highlighting investment in workforce development
65% of pet businesses plan to invest in employee wellness programs in the next 12 months
Approximately 30% of pet care companies experience seasonal fluctuations affecting staffing needs
29% of pet care staff are part-time workers, often used to manage fluctuating workloads
The majority of pet industry HR professionals are between the ages of 25 and 44, representing 70% of the workforce

Employment and Workforce Trends Interpretation

With over a million jobs fueling a young, growing, and increasingly benefits-backed pet industry workforce that’s quietly battling staff shortages and seasonal swings, it’s clear that the industry’s commitment to workforce development is pawsitively vital for its continued tail-wagging growth through 2025.

Human Resources and Workforce Management

The median salary for pet industry HR managers is approximately $60,000 per year
Approximately 50% of pet grooming businesses offer specialized training or certifications to employees
68% of pet businesses have implemented digital HR solutions
The turnover rate in the pet industry’s HR sector is around 23%, higher than the average for retail industries
85% of pet care companies report difficulty recruiting qualified staff
The pet industry’s HR sector is expected to grow at a compounded annual rate of 5.5% through 2025
40% of pet care employers report difficulties in onboarding new hires efficiently
62% of pet care businesses offer continuing education opportunities for employees
The average gross profit margin for pet grooming businesses is approximately 60%, indicating potential for profit-sharing HR strategies
59% of pet care businesses use external HR consultants or agencies, mainly to support recruitment and compliance
In 2023, 50% of pet businesses increased their HR budgets to attract skilled labor
48% of pet businesses report using social media for recruiting, making it the most popular channel
The pet industry anticipates an increase in demand for HR tech solutions like scheduling and payroll software in 2024
The average onboarding period for new pet care employees is 2-4 weeks, depending on the role
58% of pet businesses report difficulties in retaining trained staff, indicating a high turnover rate
The average utilization of HR analytics tools in pet businesses is at 42%, mainly for performance tracking and workforce planning
80% of pet businesses have never conducted a formal employee satisfaction survey, suggesting room for improvement in employee engagement
The most common reason for employee turnover in pet businesses is low compensation, cited by 45% of employers
52% of pet business owners believe that investing in employee training has improved customer satisfaction
Engagement levels among pet industry employees tend to be higher in companies that offer flexible scheduling, with 65% reporting satisfaction
The average age of pet industry HR professionals is 39, showing a relatively experienced workforce
Approximately 25% of pet businesses have implemented AI-driven HR tools for recruiting or employee management, indicating growing technological adoption

Human Resources and Workforce Management Interpretation

Despite promising growth and increasing investment in training and technology, the pet industry’s HR sector still faces a staffing maelstrom—where high turnover, recruitment challenges, and low employee satisfaction threaten to pet-splain its own success story.

Industry Market Size and Demographics

The demand for professional pet trainers increased by 20% in the past year

Industry Market Size and Demographics Interpretation

With a 20% surge in demand for professional pet trainers amid rising pet ownership trends, it seems America's furry friends are getting not just more attention but also more sophisticated instruction—proof that pet parenting is becoming a serious business.

Pet Industry Revenue and Consumer Spending

The global pet industry is worth over $350 billion as of 2023
Approximately 67% of U.S. households own a pet
The pet services sector, including grooming and boarding, grew by 12% in 2022
Pet grooming services account for nearly 40% of pet service industry revenue
Over 70% of pet owners utilize professional pet care services at least once a year
The average spend on pet HR services in the U.S. reaches approximately $5 billion annually
The pet care staffing industry is valued at over $2 billion
55% of pet owners are willing to pay a premium for higher-quality pet care services

Pet Industry Revenue and Consumer Spending Interpretation

With the pet industry surging past $350 billion and over half of owners willing to pay a premium for quality, it's clear that top-tier pet HR services aren’t just a luxury—they're now a barking-mad necessity in this booming, fur-tastic market.