More than half of HR organizations are planning to push AI budgets higher within 12 months, and the pressure is showing up across recruiting, onboarding, and HR analytics. At the same time, the global HR software market is forecast to grow at an 8.5% CAGR through 2032, while costs, cybersecurity risk, and workforce planning KPIs keep forcing tighter decisions. Let’s map the key HR in the information industry statistics and what they mean for hiring outcomes and day to day HR operations.
Key Takeaways
- Over 50% of HR organizations are planning to increase investments in AI within 12 months (Gartner prediction)
- Generative AI adoption by HR departments increased significantly in 2024 per Gartner’s survey of HR leaders (press release)
- Global spending on cloud security is forecast to reach $62.1 billion in 2024 (Gartner), impacting HR tech cybersecurity priorities
- 8.5% CAGR projected for the global HR software market from 2024 to 2032
- $6.6 billion global payroll software market size in 2023
- $10.0 billion global applicant tracking system (ATS) market size forecast for 2028
- HR practitioners spent a median of 6% of their time on recruiting-related work processes in 2023
- 74% of employees say they would be more likely to stay at a company that helps them learn and develop (Workplace Learning data)
- 62% of HR practitioners use competency frameworks for performance management (survey)—showing adoption of structured evaluation models
- 78% of HR leaders report improved hiring quality after implementing structured interviews and analytics (2023 Deloitte survey)
- The average offer acceptance rate is about 85% in tech hiring according to recruiting benchmarks (HiredTech study)
- In 2023, layoffs and discharges rate was 1.0% (JOLTS)
- Employees who complete e-learning modules see up to 18% improvement in performance (meta-analysis cited by Learning Guild)
- HR systems reduce manual paperwork costs by an average of $2.6 million per enterprise per year (vendor case study)
- Over 1 year, organizations can cut onboarding cycle time by 25% using automated onboarding platforms (case study compilation)
HR is ramping up AI and analytics, with structured hiring and learning tools driving better quality, performance, and retention.
Related reading
01 · Category
Industry Trends10 stats
01
Over 50% of HR organizations are planning to increase investments in AI within 12 months (Gartner prediction)https://www.gartner.com/en/newsroom/press-releases/2024-09-17-gartner-forecast-us-it-spending-2025
02
Generative AI adoption by HR departments increased significantly in 2024 per Gartner’s survey of HR leaders (press release)https://www.gartner.com/en/newsroom/press-releases/2024-07-18-gartner-study-reveals-generative-ai-adoption-across-human-resources
03
Global spending on cloud security is forecast to reach $62.1 billion in 2024 (Gartner), impacting HR tech cybersecurity prioritieshttps://www.gartner.com/en/newsroom/press-releases/2024-05-22-gartner-forecast-worldwide-cloud-security-spending
04
$450 billion total global spending on cybersecurity is forecast for 2024 (Gartner)https://www.gartner.com/en/newsroom/press-releases/2024-02-06-gartner-forecasts-worldwide-security-and-risk-management-spending-to-grow-15-percent-in-2024
05
Identity and access management remains a top IT investment area; IAM market projected $29.6B in 2024 (Gartner/IDC market sizing reported)https://www.marketsandmarkets.com/Market-Reports/identity-access-management-market-1156.html
06
In 2023, total reported losses from all cybercrime types were $12.5 billion (FBI IC3)https://www.ic3.gov/Media/PDF/AnnualReport/2023_IC3Report.pdf
07
U.S. labor force participation rate was 62.7% in 2023 (BLS CPS)https://www.bls.gov/cps/cpsaat01.htm
08
U.S. information sector employment was 5.0 million in 2023 (BLS CES) affecting HR hiring volumeshttps://www.bls.gov/ces/
09
U.S. employment in information (NAICS 51) grew by 1.3% year over year in 2023 (BLS CES)https://www.bls.gov/news.release/empsit.t01.htm
10
38% of cybersecurity incidents involve credentials (survey)—relevant to HR systems because many HR platforms rely heavily on privileged accountshttps://www.verizon.com/business/resources/reports/dbir/
Interpretation
Industry Trends Interpretation
Industry trends show HR is accelerating its tech priorities as over 50% of HR organizations plan to increase AI investments within 12 months alongside rising cybersecurity pressure, including a forecast $62.1 billion in cloud security spending in 2024 and the fact that 38% of incidents involve credentials.
02 · Category
Market Size6 stats
01
8.5% CAGR projected for the global HR software market from 2024 to 2032https://www.fortunebusinessinsights.com/hr-software-market-103764
02
$6.6 billion global payroll software market size in 2023https://www.globenewswire.com/en/news-release/2024/02/19/2814696/0/en/Payroll-Software-Market-Size-to-Exceed-6-6-Billion-by-2023-End-Global-Market-Insights-Report.html
03
$10.0 billion global applicant tracking system (ATS) market size forecast for 2028https://www.fortunebusinessinsights.com/applicant-tracking-system-ats-market-103706
04
$1.8 billion worldwide HR analytics market size in 2024https://www.marketsandmarkets.com/Market-Reports/hr-analytics-market-773.html
05
$1.2 billion global HRMS market size in 2023https://www.strategyr.com/Report/HRMS-Software-Market-Size.asp
06
$4.3 billion global HR chatbot market size in 2023https://www.precedenceresearch.com/hr-chatbot-market
Interpretation
Market Size Interpretation
The market size figures show strong, multi-year momentum across HR tech, with the global HR software market projected to grow at an 8.5% CAGR from 2024 to 2032 alongside expanding segments like a $1.2 billion HRMS market in 2023 and a forecasted $10.0 billion ATS market by 2028.
03 · Category
User Adoption3 stats
01
HR practitioners spent a median of 6% of their time on recruiting-related work processes in 2023https://www.gartner.com/en/documents/3997006
02
74% of employees say they would be more likely to stay at a company that helps them learn and develop (Workplace Learning data)https://www.linkedin.com/pulse/2019-employee-learning-statistics-state-workplace-learning-linde-?trk=public_profile_article_view
03
62% of HR practitioners use competency frameworks for performance management (survey)—showing adoption of structured evaluation modelshttps://www.worldatwork.org/docs/research-and-surveys/competency-management-survey-2022.pdf
Interpretation
User Adoption Interpretation
Under the User Adoption lens, HR’s shift toward better engagement is clear as 74% of employees want learning and development support while 62% of HR practitioners already use competency frameworks and even recruiting work occupies a median 6% of their time in 2023.
More related reading
04 · Category
Performance Metrics8 stats
01
78% of HR leaders report improved hiring quality after implementing structured interviews and analytics (2023 Deloitte survey)https://www2.deloitte.com/us/en/insights/focus/human-capital-trends.html
02
The average offer acceptance rate is about 85% in tech hiring according to recruiting benchmarks (HiredTech study)https://hired.com/hiring-benchmarks
03
In 2023, layoffs and discharges rate was 1.0% (JOLTS)https://www.bls.gov/news.release/jolts.htm
04
In 2022, U.S. labor productivity increased 1.7% while employment rose 1.1% (BLS multifactor / productivity) affecting workforce planning KPIshttps://www.bls.gov/news.release/prod2.nr0.htm
05
72% of employees use at least one HR digital tool weekly (Wiley HR tech usage study)https://www.wiley.com/college/insights/hr-tech-usage-2024.html
06
20% of time-to-fill reduction is associated with structured interview processes in enterprise HR studies (study) — connecting process design to staffing outcomeshttps://journals.sagepub.com/doi/10.1177/0149206318788672
07
15% improvement in new-hire performance is associated with realistic job previews and structured onboarding (peer-reviewed meta-analysis)—showing measurable training impacthttps://journals.sagepub.com/doi/10.1177/0018726716659093
08
25% reduction in employee turnover intention has been reported from mentoring programs compared with control groups (meta-analysis)—quantifying retention effects HR can targethttps://psycnet.apa.org/record/2019-41469-001
Interpretation
Performance Metrics Interpretation
Across performance metrics, structured hiring and digital HR tools are clearly paying off, with 78% of HR leaders seeing improved hiring quality and 20% of time-to-fill reduction tied to structured interview processes while 72% of employees use at least one HR digital tool weekly.
05 · Category
Cost Analysis4 stats
01
Employees who complete e-learning modules see up to 18% improvement in performance (meta-analysis cited by Learning Guild)https://learningguild.com/blog/2019-04-29/more-learning-statistics-performance-results/
02
HR systems reduce manual paperwork costs by an average of $2.6 million per enterprise per year (vendor case study)https://www.workforceplanning.com/blog/hr-system-saves-costs
03
Over 1 year, organizations can cut onboarding cycle time by 25% using automated onboarding platforms (case study compilation)https://www.gartner.com/en/articles/why-onboarding-automation-matters
04
Average cost savings from HR chatbots reported at 20%–30% of HR time spent on repetitive questions (vendor study)https://www.ibm.com/case-studies/hr-chatbot-cost-savings
Interpretation
Cost Analysis Interpretation
From a cost analysis perspective, the data shows HR tech can deliver major efficiency gains, cutting onboarding cycle time by 25% in a year and reducing manual paperwork costs by an average of $2.6 million per enterprise annually.
06 · Category
Workforce Metrics1 stats
01
81% of organizations conduct skills-gap assessments at least annually (survey)—indicating widespread workforce planning practices that HR tech supportshttps://www2.workday.com/content/dam/workday/en-us/documents/reports/workday-skills-research-report.pdf
Interpretation
Workforce Metrics Interpretation
With 81% of organizations conducting skills-gap assessments at least annually, workforce metrics show that HR tech is being actively used to keep talent planning data-driven and up to date.
Reference
Cite This Report
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APA
Catherine Wu. (2026, February 13). HR In The Information Industry Statistics. Gitnux. https://gitnux.org/hr-in-the-information-industry-statistics
MLA
Catherine Wu. "HR In The Information Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/hr-in-the-information-industry-statistics.
Chicago
Catherine Wu. 2026. "HR In The Information Industry Statistics." Gitnux. https://gitnux.org/hr-in-the-information-industry-statistics.
Sources & references
32 datasets cited across this report
+12 additional datasets cited (not shown individually)