GITNUX REPORT 2024

Key Online Food Delivery Industry Statistics Revealed in 2022

Online food delivery market booming with $130.2 billion industry and 11.4% growth rate projected.

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

The average commission charged by third-party delivery platforms is between 15% and 30%

Statistic 2

In 2022, 25% of US restaurants offered in-house delivery services

Statistic 3

The average customer acquisition cost for food delivery apps is $20-$30

Statistic 4

In 2022, 38% of US restaurants reported using third-party delivery services

Statistic 5

The average profit margin for food delivery platforms is 2-3%

Statistic 6

In 2022, 40% of US restaurants reported offering curbside pickup options

Statistic 7

The average customer lifetime value for food delivery apps is $1,000

Statistic 8

In 2022, 30% of US restaurants reported using in-house delivery drivers

Statistic 9

The average delivery fee charged by third-party platforms is $2-$8

Statistic 10

The average order value for online food delivery in the US was $34 in 2022

Statistic 11

63% of consumers prefer to order directly from restaurants rather than third-party apps

Statistic 12

59% of millennial consumers order food delivery at least once a week

Statistic 13

78% of delivery orders are placed during dinner time

Statistic 14

In 2022, 60% of US consumers used a food delivery app or website to order meals

Statistic 15

42% of consumers say they are likely to order from a restaurant more frequently if it offers delivery

Statistic 16

The average customer retention rate for food delivery apps is 35%

Statistic 17

73% of consumers say they order food delivery because it's more convenient than cooking

Statistic 18

In 2022, 45% of US consumers reported using contactless delivery options

Statistic 19

The average order frequency for food delivery app users is 2.5 times per month

Statistic 20

62% of consumers are willing to pay more for faster delivery

Statistic 21

55% of consumers say they would order from a restaurant more often if they offered loyalty programs

Statistic 22

68% of consumers say they are more likely to order from restaurants that offer sustainable packaging

Statistic 23

57% of consumers say they would be more likely to order from a restaurant if they offered real-time order tracking

Statistic 24

70% of consumers say they are more likely to order from restaurants that offer customizable menu options

Statistic 25

63% of consumers say they would be more likely to order from a restaurant if they offered healthy menu options

Statistic 26

75% of consumers say they are more likely to order from restaurants that offer contactless delivery options

Statistic 27

The average time spent by customers on food delivery apps is 30 minutes per week

Statistic 28

68% of consumers say they would be more likely to order from a restaurant if they offered meal bundles or family-sized options

Statistic 29

In 2022, 55% of US consumers reported using food delivery apps at least once a month

Statistic 30

The average customer rating for food delivery apps is 4.2 out of 5 stars

Statistic 31

72% of consumers say they are more likely to order from restaurants that offer transparent pricing and no hidden fees

Statistic 32

The online food delivery market is expected to grow at a CAGR of 11.4% from 2023 to 2030

Statistic 33

In 2022, 53% of restaurant delivery orders in the US were placed through third-party platforms

Statistic 34

DoorDash held 65% market share of the US food delivery market in 2022

Statistic 35

Uber Eats was the second-largest food delivery service in the US with 24% market share in 2022

Statistic 36

The global online food delivery market size was valued at USD 130.2 billion in 2022

Statistic 37

The global cloud kitchen market size is expected to reach $71.4 billion by 2027

Statistic 38

The global online grocery market is expected to reach $1.1 trillion by 2027

Statistic 39

In 2022, 28% of US consumers reported using meal kit delivery services

Statistic 40

The global virtual kitchen market is expected to reach $14.05 billion by 2028

Statistic 41

The global food delivery packaging market is expected to reach $3.5 billion by 2026

Statistic 42

In 2022, 32% of US consumers reported using subscription-based meal delivery services

Statistic 43

The global food delivery logistics market is expected to reach $114.7 billion by 2028

Statistic 44

The global food delivery packaging market is expected to reach $3.5 billion by 2026

Statistic 45

The global food delivery logistics market is expected to reach $114.7 billion by 2028

Statistic 46

The average delivery time for online food orders is 30 minutes

Statistic 47

The average delivery radius for food delivery services is 3-5 miles

Statistic 48

The average delivery driver completes 2-3 deliveries per hour

Statistic 49

The average order cancellation rate for food delivery apps is 5-7%

Statistic 50

Mobile devices account for 72% of online food delivery orders

Statistic 51

The number of smartphone food delivery app users in the US is projected to reach 53.9 million by 2023

Statistic 52

AI-powered chatbots are used by 37% of food delivery companies for customer service

Statistic 53

The global food delivery robots market is expected to reach $957 million by 2026

Statistic 54

65% of consumers prefer to order food online using a website rather than a mobile app

Statistic 55

The global food delivery management software market is expected to reach $6.4 billion by 2025

Statistic 56

The global drone food delivery market is expected to reach $641 million by 2027

Statistic 57

The global food delivery vehicle market is expected to reach $16.9 billion by 2027

Statistic 58

In 2022, 35% of US consumers reported using voice assistants to order food delivery

Statistic 59

The global food delivery management software market is expected to reach $6.4 billion by 2025

Statistic 60

The global food delivery drone market is expected to reach $641 million by 2027

Statistic 61

In 2022, 42% of US consumers reported using mobile payment options for food delivery

Statistic 62

The global food delivery robot market is expected to reach $957 million by 2026

Statistic 63

In 2022, 48% of US restaurants reported using digital menu boards

Share:FacebookLinkedIn
Sources

Our Reports have been cited by:

Trust Badges

Summary

  • The global online food delivery market size was valued at USD 130.2 billion in 2022
  • The online food delivery market is expected to grow at a CAGR of 11.4% from 2023 to 2030
  • In 2022, 53% of restaurant delivery orders in the US were placed through third-party platforms
  • DoorDash held 65% market share of the US food delivery market in 2022
  • Uber Eats was the second-largest food delivery service in the US with 24% market share in 2022
  • The average order value for online food delivery in the US was $34 in 2022
  • 63% of consumers prefer to order directly from restaurants rather than third-party apps
  • Mobile devices account for 72% of online food delivery orders
  • The number of smartphone food delivery app users in the US is projected to reach 53.9 million by 2023
  • AI-powered chatbots are used by 37% of food delivery companies for customer service
  • The global cloud kitchen market size is expected to reach $71.4 billion by 2027
  • 59% of millennial consumers order food delivery at least once a week
  • The average commission charged by third-party delivery platforms is between 15% and 30%
  • 78% of delivery orders are placed during dinner time
  • The global online grocery market is expected to reach $1.1 trillion by 2027

Hungry for some juicy statistics about the online food delivery industry? Well, buckle up because were diving into a smorgasbord of data that will leave you craving more! Did you know that the global online food delivery market size hit a whopping USD 130.2 billion in 2022 and is projected to grow at a mouth-watering CAGR of 11.4% from 2023 to 2030? With 53% of US restaurant delivery orders already coming through third-party platforms and DoorDash snatching a delicious 65% market share, its clear that the appetite for convenience is on the rise. From mobile devices dominating the ordering game to the emergence of AI-powered chatbots and food delivery robots, this blog post is serving up a feast of stats that will make you rethink how you satisfy your cravings in the digital age. So, grab a fork and dig in!

Business Model

  • The average commission charged by third-party delivery platforms is between 15% and 30%
  • In 2022, 25% of US restaurants offered in-house delivery services
  • The average customer acquisition cost for food delivery apps is $20-$30
  • In 2022, 38% of US restaurants reported using third-party delivery services
  • The average profit margin for food delivery platforms is 2-3%
  • In 2022, 40% of US restaurants reported offering curbside pickup options
  • The average customer lifetime value for food delivery apps is $1,000
  • In 2022, 30% of US restaurants reported using in-house delivery drivers
  • The average delivery fee charged by third-party platforms is $2-$8

Interpretation

In the ever-evolving landscape of the online food delivery industry, the statistics paint a deliciously complicated picture. With commission rates hovering between 15% and 30%, restaurants find themselves walking a tightrope between convenience and financial feasibility. Meanwhile, the hefty customer acquisition cost of $20-$30 begs the question: how deep are we willing to dig into our pockets for that perfectly curated meal at our doorstep? Nevertheless, with the average customer lifetime value sitting at a tempting $1,000, it seems the food delivery apps have cracked the code to keeping us loyal and well-fed. As restaurants pivot between in-house delivery, third-party services, and curbside pickup options, the battle for our taste buds continues to wage on, one delivery fee at a time.

Consumer Behavior

  • The average order value for online food delivery in the US was $34 in 2022
  • 63% of consumers prefer to order directly from restaurants rather than third-party apps
  • 59% of millennial consumers order food delivery at least once a week
  • 78% of delivery orders are placed during dinner time
  • In 2022, 60% of US consumers used a food delivery app or website to order meals
  • 42% of consumers say they are likely to order from a restaurant more frequently if it offers delivery
  • The average customer retention rate for food delivery apps is 35%
  • 73% of consumers say they order food delivery because it's more convenient than cooking
  • In 2022, 45% of US consumers reported using contactless delivery options
  • The average order frequency for food delivery app users is 2.5 times per month
  • 62% of consumers are willing to pay more for faster delivery
  • 55% of consumers say they would order from a restaurant more often if they offered loyalty programs
  • 68% of consumers say they are more likely to order from restaurants that offer sustainable packaging
  • 57% of consumers say they would be more likely to order from a restaurant if they offered real-time order tracking
  • 70% of consumers say they are more likely to order from restaurants that offer customizable menu options
  • 63% of consumers say they would be more likely to order from a restaurant if they offered healthy menu options
  • 75% of consumers say they are more likely to order from restaurants that offer contactless delivery options
  • The average time spent by customers on food delivery apps is 30 minutes per week
  • 68% of consumers say they would be more likely to order from a restaurant if they offered meal bundles or family-sized options
  • In 2022, 55% of US consumers reported using food delivery apps at least once a month
  • The average customer rating for food delivery apps is 4.2 out of 5 stars
  • 72% of consumers say they are more likely to order from restaurants that offer transparent pricing and no hidden fees

Interpretation

The online food delivery industry is a swirling pot of trends and preferences, where statistics simmer to reveal a flavorful portrait of modern consumer behavior. With an average order value of $34, it seems that convenience comes at a reasonable price tag for hungry Americans. While a majority prefer ordering directly from restaurants, the allure of third-party apps cannot be ignored, especially with 60% of consumers tapping into them for their gastronomic needs. Millennials, with their penchant for weekly orders, are driving this digital dining revolution, with a side order of sustainable packaging and contactless delivery options, please. Loyalty programs and customizable menu options serve as the cherry on top, enticing customers to savor the experience with each tap of the app. So, as the industry races to satisfy appetites for faster, healthier, and more transparent dining experiences, one thing is certain – the online food delivery table is set for innovation and indulgence in equal measure. Cheers to a digital feast fit for a discerning palate!

Market Growth

  • The online food delivery market is expected to grow at a CAGR of 11.4% from 2023 to 2030

Interpretation

The skyrocketing growth of the online food delivery market, projected to surge at a CAGR of 11.4% over the next decade, paints a portrait of a world where convenience reigns supreme and culinary cravings are just a few clicks away. As technology continues to reshape our dining habits, one thing is clear – the only thing faster than the delivery guy will be the pace at which this industry evolves. So buckle up and hold on tight, because the future of feasting is just a swipe and a tap away!

Market Share

  • In 2022, 53% of restaurant delivery orders in the US were placed through third-party platforms
  • DoorDash held 65% market share of the US food delivery market in 2022
  • Uber Eats was the second-largest food delivery service in the US with 24% market share in 2022

Interpretation

In an era where convenience is king and the phrase "I'll just order in" has become a mantra, it's no surprise that the online food delivery industry is thriving. With over half of restaurant delivery orders in the US now being placed through third-party platforms, it seems like we've all collectively agreed that cooking is so last season. DoorDash's dominance with a whopping 65% market share is proof that when it comes to delivering deliciousness to our doorsteps, they are truly in a league of their own. Meanwhile, Uber Eats is playing catch-up as the resident runner-up with 24% market share, showing that in the world of food delivery, there's always room for dessert...or in this case, a second helping of competition.

Market Size

  • The global online food delivery market size was valued at USD 130.2 billion in 2022

Interpretation

The numbers don't lie - with a global market valued at a staggering USD 130.2 billion in 2022, it's clear that people are hungrier than ever for the convenience and variety that online food delivery offers. This industry isn't just about satisfying cravings; it's a reflection of our fast-paced, tech-savvy world where a delicious meal is just a few taps away. So, whether you're craving sushi at midnight or a gourmet burger at your desk, one thing is certain: the online food delivery industry is here to feed our appetites and disrupt our traditional dining habits. Bon appétit and bon profit!

Market Trends

  • The global cloud kitchen market size is expected to reach $71.4 billion by 2027
  • The global online grocery market is expected to reach $1.1 trillion by 2027
  • In 2022, 28% of US consumers reported using meal kit delivery services
  • The global virtual kitchen market is expected to reach $14.05 billion by 2028
  • The global food delivery packaging market is expected to reach $3.5 billion by 2026
  • In 2022, 32% of US consumers reported using subscription-based meal delivery services
  • The global food delivery logistics market is expected to reach $114.7 billion by 2028
  • The global food delivery packaging market is expected to reach $3.5 billion by 2026
  • The global food delivery logistics market is expected to reach $114.7 billion by 2028

Interpretation

As the world's appetite for convenience grows larger than an all-you-can-eat buffet, the online food delivery industry is serving up a feast for investors. With the market set to reach astronomic figures by the end of the decade, it's clear that the era of culinary convenience is only just beginning. From cloud kitchens to virtual kitchens, meal kit deliveries to subscription-based services, the industry is cooking up a storm with innovation and efficiency. So, whether you're a foodie craving gourmet delights or a busy bee looking for a quick meal fix, one thing's for sure – the online food delivery industry is here to satisfy your hunger for convenience, one byte at a time.

Operational Efficiency

  • The average delivery time for online food orders is 30 minutes
  • The average delivery radius for food delivery services is 3-5 miles
  • The average delivery driver completes 2-3 deliveries per hour
  • The average order cancellation rate for food delivery apps is 5-7%

Interpretation

In a world where instant gratification is expected and speed is the name of the game, the online food delivery industry operates at a frenetic pace. With an average delivery time of just 30 minutes, a delivery radius of 3-5 miles, and each driver juggling 2-3 deliveries per hour, it's a high-octane race to satisfy hungry customers. However, with a 5-7% cancellation rate looming over every order, it's clear that even in the fast-paced world of food delivery, sometimes things just don't go according to plan.

Technology

  • Mobile devices account for 72% of online food delivery orders
  • The number of smartphone food delivery app users in the US is projected to reach 53.9 million by 2023
  • AI-powered chatbots are used by 37% of food delivery companies for customer service
  • The global food delivery robots market is expected to reach $957 million by 2026
  • 65% of consumers prefer to order food online using a website rather than a mobile app
  • The global food delivery management software market is expected to reach $6.4 billion by 2025
  • The global drone food delivery market is expected to reach $641 million by 2027
  • The global food delivery vehicle market is expected to reach $16.9 billion by 2027
  • In 2022, 35% of US consumers reported using voice assistants to order food delivery
  • The global food delivery management software market is expected to reach $6.4 billion by 2025
  • The global food delivery drone market is expected to reach $641 million by 2027
  • In 2022, 42% of US consumers reported using mobile payment options for food delivery
  • The global food delivery robot market is expected to reach $957 million by 2026
  • In 2022, 48% of US restaurants reported using digital menu boards

Interpretation

In a world where food delivery is just a tap away, statistics reveal a feast of trends shaping the way we satisfy our gastronomic cravings. From AI-powered chatbots taking orders to delivery robots whizzing to our doorsteps, the future of food delivery is a high-tech smorgasbord. With the rise of mobile apps and online platforms, it seems we are all just a smartphone away from our favorite meal. The numbers don't lie – as drones, robots, and even voice assistants enter the dining scene, it's clear that convenience is the new spice of life. So next time you order in, remember, your food might just be riding a robot to your plate!

References