Must-Know Online Sales Statistics [Latest Report]

Statistic 1

"In 2021, global online sales are expected to reach $4.9 trillion."

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Statistic 2

"E-commerce sales are expected to account for 27.6% of total retail sales in 2023."

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Statistic 3

"The global average cart abandonment rate is 69.80%."

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Statistic 4

"Around 60% of global consumers shop online more often due to COVID-19."

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Statistic 5

"B2B online sales are expected to reach $20.9 trillion by 2027."

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Statistic 6

"Mobile e-commerce sales are expected to account for 73% of total online sales by the end of 2021."

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Statistic 7

"62% of US online shoppers made a purchase on Amazon in 2021."

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Statistic 8

"24% of small business owners in the US sell products or services online."

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Statistic 9

"The average online shopping cart value for all devices in 2020 was $143.78."

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Statistic 10

"47% of online shoppers say they will abandon a purchase if they have to pay for shipping."

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Statistic 11

"27% of people return items purchased online because they didn’t match the product description."

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Statistic 12

"35% of US consumers expect to get brand communication within 4 hours of making an online purchase."

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Statistic 13

"Online sales in the Asia-Pacific region are expected to reach $1.6 trillion by 2023."

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Statistic 14

"Online retailers that offer personalized shopping experiences saw 2.5x more browsing time compared to those who did not."

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Statistic 15

"An estimated 86% of e-commerce businesses use reviews to drive online sales."

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