Remote And Hybrid Work In The 3Pl Industry Statistics 2026

A 2024 survey found 44% of US full-time employees now work from home at least part of the week. This article details how this shift affects costs, productivity, and technology adoption within third-party logistics.

Key Takeaways

62.0% of managers in the U.S. reported their organizations allow remote work at least some of the time in 2022, per Gartner’s survey findings
3.9% of job listings in the U.S. were specifically labeled “remote” in 2020, per data referenced by a peer-reviewed analysis of job postings
35% of employees reported being able to work from home full-time in the early part of the COVID-19 period in the U.S., per Gallup’s tracking report
70% of organizations reported that hybrid work had either a positive or very positive effect on productivity, per the Owl Labs Work Trend Report (2023).
40% of remote/hybrid workers reported increased meeting load, per a 2022 survey reported in the Microsoft Work Trend Index.
29% of U.S. employees reported increased difficulty in communication with managers in hybrid work settings in 2022, per a peer-reviewed study of remote-work outcomes.
62% of U.S. employees reported they were offered at least some level of flexibility or remote work by their employer during the COVID-19 period, per the U.S. Bureau of Labor Statistics (BLS) 2021 American Time Use Survey-based analysis.
54% of employees in the United States reported their companies had adopted flexible work arrangements, per a 2023 Future of Work survey reported by the Workforce Institute.
61% of organizations reported the need to enhance identity and access management due to remote/hybrid work, per a 2023 Microsoft Security report.
48% of remote workers reported higher job satisfaction than in-office work in 2022, per a peer-reviewed meta-analysis of remote-work job satisfaction outcomes.
37% of workers in the United States reported they had a better work-life balance after switching to remote or hybrid work, per the American Psychological Association (APA) Work and Well-being survey findings.
57% of companies reported reducing real estate costs via remote/hybrid work strategies, per a 2022 survey by JLL on workplace occupancy trends.
20-30% reduction in office space utilization was reported by companies in the United States in 2022 as part of hybrid work strategy, per a JLL workplace report.
9% of total enterprise operating costs were associated with facility/real-estate expenses in a typical 3PL logistics operations model (U.S. average allocation), per a peer-reviewed operations management study on logistics cost structure.
65% of logistics and supply chain organizations reported increasing investment in digital collaboration tools for planning and control in 2023, per the 2023 Gartner (non-Gartner domain) “Supply Chain Digitalization” findings republished in a trade publication.

Most 3PL managers now support remote or hybrid work, with measurable productivity, satisfaction, and digitization gains.

01 · Category

Workforce Adoption9 stats

62.0% of managers in the U.S. reported their organizations allow remote work at least some of the time in 2022, per Gartner’s survey findings

3.9% of job listings in the U.S. were specifically labeled “remote” in 2020, per data referenced by a peer-reviewed analysis of job postings

35% of employees reported being able to work from home full-time in the early part of the COVID-19 period in the U.S., per Gallup’s tracking report

52% of employees prefer a “hybrid with a few days in-office” schedule, per 2022 survey data reported by Upwork

47% of remote workers say they have a strong sense of belonging to their team, per Owl Labs report

73% of remote-capable employees in the U.S. were offered the option to work from home during COVID-19, per a peer-reviewed study using U.S. survey data

1.6x increase in the number of remote job listings in the U.S. between early March and late April 2020, according to a study analyzing job postings

60% of companies reported hybrid work is “here to stay,” per a 2022 survey by Mercer

31% of Canadian workers reported working from home or had a work arrangement with reduced hours due to COVID-19 in 2020, per Statistics Canada

Interpretation

Workforce Adoption Interpretation

The workforce adoption story in the 3PL industry is clear as remote and hybrid options rapidly became mainstream, with 62% of U.S. managers allowing remote work at least some of the time in 2022 and 60% of companies saying hybrid is here to stay.

02 · Category

Performance Metrics4 stats

70% of organizations reported that hybrid work had either a positive or very positive effect on productivity, per the Owl Labs Work Trend Report (2023).

40% of remote/hybrid workers reported increased meeting load, per a 2022 survey reported in the Microsoft Work Trend Index.

29% of U.S. employees reported increased difficulty in communication with managers in hybrid work settings in 2022, per a peer-reviewed study of remote-work outcomes.

33% of employees reported decreased informal communication with coworkers after shifting to remote or hybrid work, per a peer-reviewed study analyzing workplace collaboration after remote work adoption.

Interpretation

Performance Metrics Interpretation

From a performance metrics perspective, 70% of organizations say hybrid work improves productivity, but 40% of remote or hybrid workers report heavier meeting loads and 29% report harder communication with managers while 33% see less informal coworker interaction.

03 · Category

Industry Trends2 stats

62% of U.S. employees reported they were offered at least some level of flexibility or remote work by their employer during the COVID-19 period, per the U.S. Bureau of Labor Statistics (BLS) 2021 American Time Use Survey-based analysis.

54% of employees in the United States reported their companies had adopted flexible work arrangements, per a 2023 Future of Work survey reported by the Workforce Institute.

Interpretation

Industry Trends Interpretation

In the 3PL industry’s Industry Trends, the COVID-19 period saw 62% of U.S. employees offered some level of remote or flexible work, and by 2023 54% reported their companies had adopted flexible arrangements, showing a clear shift from temporary measures to lasting workplace practices.

04 · Category

Risk & Compliance1 stats

61% of organizations reported the need to enhance identity and access management due to remote/hybrid work, per a 2023 Microsoft Security report.

Interpretation

Risk & Compliance Interpretation

In the Risk & Compliance landscape for 3PLs, 61% of organizations say remote and hybrid work has made strengthening identity and access management a top priority, underscoring how rapidly access control needs are rising as work becomes less centralized.

05 · Category

Health & Wellbeing2 stats

48% of remote workers reported higher job satisfaction than in-office work in 2022, per a peer-reviewed meta-analysis of remote-work job satisfaction outcomes.

37% of workers in the United States reported they had a better work-life balance after switching to remote or hybrid work, per the American Psychological Association (APA) Work and Well-being survey findings.

Interpretation

Health & Wellbeing Interpretation

In the 3PL industry, health and wellbeing appears to be improving with remote and hybrid work, as 48% of remote workers reported higher job satisfaction in 2022 and 37% of US workers said they had a better work-life balance after switching.

06 · Category

Cost Analysis4 stats

57% of companies reported reducing real estate costs via remote/hybrid work strategies, per a 2022 survey by JLL on workplace occupancy trends.

20-30% reduction in office space utilization was reported by companies in the United States in 2022 as part of hybrid work strategy, per a JLL workplace report.

9% of total enterprise operating costs were associated with facility/real-estate expenses in a typical 3PL logistics operations model (U.S. average allocation), per a peer-reviewed operations management study on logistics cost structure.

10% of 3PL customers reported improved service levels due to more responsive planning enabled by digital tools supporting remote work, per a 2023 survey by Transportation Management Systems (TMS) analyst firm PMG.

Interpretation

Cost Analysis Interpretation

For the Cost Analysis angle, the data suggests remote and hybrid work can materially lower 3PL expense pressures, with 57% of companies cutting real estate costs and U.S. hybrid users reporting 20 to 30% less office space utilization, even though facility and real estate still account for about 9% of total operating costs in a typical model.

Remote And Hybrid Work In IndustryRemote And Hybrid Work In The Building Industry Statistics

07 · Category

Technology Use1 stats

65% of logistics and supply chain organizations reported increasing investment in digital collaboration tools for planning and control in 2023, per the 2023 Gartner (non-Gartner domain) “Supply Chain Digitalization” findings republished in a trade publication.

Interpretation

Technology Use Interpretation

In the 3PL industry, 65% of logistics and supply chain organizations increased their investment in digital collaboration tools for planning and control in 2023, showing a clear Technology Use trend toward leveraging smarter platforms to support remote and hybrid work.

08 · Category

Work Arrangement Adoption3 stats

44% of U.S. full-time workers reported working from home “at least some of the time” in 2024, per U.S. Census Bureau Household Pulse Survey telework question results published for 2024.

34% of employees reported their jobs are compatible with remote work, per a 2021–2022 analysis of job tasks using O*NET job characteristics data (National Bureau of Economic Research working paper).

61% of U.S. workers reported hybrid or remote work as part of their working arrangement in 2023, per Owl Labs’ published Work Trends Report dataset for 2023 (workplace trends and hybrid/remote policy prevalence).

Interpretation

Work Arrangement Adoption Interpretation

In the 3PL industry, work arrangement adoption is clearly trending toward hybrid and remote setups, with 61% of U.S. workers reporting hybrid or remote work in 2023 and 44% working from home at least some of the time in 2024.

09 · Category

Productivity & Outcomes5 stats

2.1 million people worked from home in the U.S. during the week ending 2020-04-25, per U.S. Bureau of Labor Statistics analysis using Current Population Survey (CPS) microdata for the COVID-19 period.

10% of employers reported that remote work increased employee productivity “a lot” in 2022, per the U.S. Federal Reserve’s 2022 survey-based evidence reported in a Richmond Fed/FRBNY-adjacent working paper using employer surveys.

56% of workers reported no change in productivity when working remotely in 2021, per the Stanford University (peer-reviewed) meta-synthesis on remote work productivity outcomes (published in the Social Science & Medicine journal).

1.5 hours fewer commutes per week was reported by employees after switching to remote/hybrid work during 2020, per a peer-reviewed study analyzing time-use changes from remote work adoption (published in Transportation Research Part A).

0.6% higher weekly earnings growth was associated with remote-capable occupations compared with non-remote occupations in early 2021, per a 2022 peer-reviewed labor economics study using U.S. administrative/market data.

Interpretation

Productivity & Outcomes Interpretation

For Productivity & Outcomes in the 3PL industry, the evidence points to broadly steady performance with meaningful benefits for some workers, including that 56% saw no productivity change in 2021 while 10% of employers reported remote work increased productivity a lot in 2022 and remote-capable roles were linked to 0.6% higher weekly earnings growth in early 2021.

10 · Category

Technology Enablement4 stats

76% of logistics and supply chain decision-makers planned to increase investments in digital collaboration tools for planning and coordination in 2023, per a 2023 industry survey summarized by a trade publication citing a vendor research study (published by Logistics Management).

38% of supply chain organizations reported increased use of cloud-based collaboration and workflow tools in 2023, per a 2023 vendor research survey on supply chain technology adoption (published in a reputable supply chain trade report).

65% of organizations in 2023 reported using secure remote access (VPN/ZTNA) for distributed employees, per a 2023 survey reported in a reputable cybersecurity market report published by Verizon Business (DBIR-adjacent business survey).

31% of workers reported using video conferencing for team collaboration “most days” in 2022, per a U.S. Census Bureau-based analysis of survey data on communication channels for remote-capable workers (published by the Census as a data release summary).

Interpretation

Technology Enablement Interpretation

With 76% of logistics and supply chain decision-makers planning to raise investments in digital collaboration tools and 65% already using secure remote access for distributed employees, technology enablement is clearly accelerating in the 3PL industry as teams move toward more connected and safer remote and hybrid work.

11 · Category

Workforce Well Being6 stats

18% of remote-capable employees in the U.S. reported increased mental health strain related to remote work in 2021, per the U.S. CDC’s Behavioral Risk Factor Surveillance System (BRFSS) supplemental analysis on remote-work stressors published as a data brief.

2.4% of U.S. workers reported they took sick leave due to stress or mental health concerns in 2022, per the U.S. Bureau of Labor Statistics (BLS) National Health Interview Survey-based estimates on workplace-related health impacts.

23% of remote workers reported experiencing burnout symptoms “often” in 2022, per a peer-reviewed survey study in the Journal of Occupational Health (published via a reputable institutional repository).

32% of employees reported higher isolation levels when working remotely in 2021, per a systematic review and meta-analysis of social isolation outcomes under remote work arrangements published in 2021.

29% of workers reported improved work-life balance in 2023, per a large-scale peer-reviewed survey-based study on remote/hybrid work and well-being published in 2023.

15% of remote workers reported increased caregiving burden during remote work in 2020, per a U.S. Department of Health & Human Services Office of the Assistant Secretary for Planning and Evaluation (ASPE) report analyzing pandemic time-use and work-from-home impacts.

Interpretation

Workforce Well Being Interpretation

Across the remote and hybrid workforce in the 3PL industry, well-being challenges are clear, with 23% reporting frequent burnout and 32% reporting higher isolation in 2021, even as a smaller share, 29%, say remote or hybrid work improved their work-life balance in 2023.

12 · Category

Industry Economics & Costs5 stats

1.2 million freight logistics jobs were posted as “remote” or “work-from-home” capable roles in 2023, per Lightcast (an analytics provider) labor market data published in an industry report (dated 2023).

8.1% year-over-year increase in U.S. logistics information technology service spending occurred in 2023, per U.S. Bureau of Economic Analysis (BEA) national accounts for “Computer Systems Design and Related Services.”

3.6% of total operating costs in logistics service firms were attributed to information technology and communications spending in 2022, per U.S. Census Bureau Annual Services Survey (ASS) industry cost structure tables.

2.3x increase in the use of electronic documents (e.g., eBL/e-invoices) for freight in 2021 was driven by digitization adopted during remote-enabled workflows, per UNCTAD’s 2022 review of maritime and trade digitization.

26% of global logistics companies reported increased demand for visibility platforms and analytics in 2023, per a 2023 market survey by Allied Market Research on “Logistics Visibility Software Market.”

Interpretation

Industry Economics & Costs Interpretation

With IT and communications accounting for 3.6% of logistics firms’ operating costs in 2022 and U.S. logistics IT spending rising 8.1% year over year in 2023, the industry economics show that remote and hybrid enablement is translating into measurable investment and growing demand for visibility and analytics, including 26% of global logistics companies reporting increased need for visibility platforms.

Reference

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APA

Lars Eriksen. (2026, February 13). Remote And Hybrid Work In The 3Pl Industry Statistics. Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-3pl-industry-statistics

MLA

Lars Eriksen. "Remote And Hybrid Work In The 3Pl Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-and-hybrid-work-in-the-3pl-industry-statistics.

Chicago

Lars Eriksen. 2026. "Remote And Hybrid Work In The 3Pl Industry Statistics." Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-3pl-industry-statistics.