Gitnux/Report 2026

Remote And Hybrid Work In The SaaS Industry Statistics

When 75% of employees want work location flexibility yet only 17.5% of US workers report the ability to work from home, remote and hybrid in SaaS turns into a practical puzzle worth solving. This page ties that tension to where budgets are flowing, with 2024 forecasts like $23.0 billion global SaaS security spend and $15.6 billion collaboration software revenue, plus the people side showing 31% of hybrid and remote workers plan to stay longer.
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Remote And Hybrid Work In The SaaS Industry Statistics
Christopher MorganWritten by Christopher Morgan·Edited by Elif Demirci·Fact-checked by Claire Beaumont
Last verified May 20, 2026
Verified via a 4-step process
01Source

Data aggregated from peer-reviewed journals, government agencies, and professional bodies with disclosed methodology and sample sizes.

02Verify

Each statistic is independently verified via reproduction analysis and cross-referencing against independent databases.

03Grade

Figures are graded by cross-model consensus. Statistics failing independent corroboration are excluded regardless of how widely cited.

04Cite

Every figure carries a primary source. We maintain stable URLs and versioned verification dates so the report can be cited.

Read our full methodology →

Statistics that fail independent corroboration are excluded.

Next review Nov 2026
Remote and hybrid work is no longer a perk inside SaaS teams, it is shaping budgets, hiring, and even security priorities. While 17.5% of US workers reported the ability to work from home in May 2024, Gartner finds 41% of HR leaders expect hybrid to stay the dominant model after 2024. Mixed in with that human shift are hard tradeoffs and spend forecasts, from collaboration and UCaaS to cloud security and IAM.

Key Takeaways

  • 3.7 million Americans had an unpaid family business job in 2023 (BLS CPS tables; labor market context for remote gig/consulting)
  • 36% of workers said flexible scheduling is their top priority when considering a job (FlexJobs survey, 2023)
  • 55% of employees consider the option to work remotely or hybrid as a key factor in their job search (LinkedIn Workplace Learning report 2023 summary)
  • 17.5% of US workers reported having the ability to work from home in May 2024 (remote-capable share, Current Population Survey-based series)
  • 75% of employees said they would like flexibility in where they work in Microsoft’s Work Trend Index (2024)
  • 41% of HR leaders expected that hybrid work would remain the dominant workplace model after 2024, per Gartner research
  • 3.5% of knowledge workers in the US reported higher productivity with remote work in 2023 (peer-reviewed evidence summarized in a working paper by the National Bureau of Economic Research, 2023)
  • $7.6 billion in US cloud security spending in 2024 (forecast from IDC)
  • $15.6 billion global collaboration software market revenue in 2024 (forecast from IDC)
  • $25.8 billion global UCaaS market revenue in 2024 (forecast from IDC)
  • 52% of organizations reported increasing spending on collaboration and communication tools in response to hybrid work (Gartner survey, 2022)
  • $4.45 million average total cost of a data breach in 2023 for the 374 companies in IBM’s “Cost of a Data Breach” study
  • 44% of breaches involved web applications in the Verizon DBIR 2024 (industry DBIR distribution of breach vectors includes web apps)
  • 5.9% annual revenue growth among major SaaS companies correlates with broader distributed work adoption (SaaS benchmarking—KeyBanc “2024 SaaS metrics” public summary)
  • 64% of SaaS decision-makers consider employee productivity gains to be a primary objective for collaboration tooling (Gartner, collaboration software decision-making survey, 2022)

Remote and hybrid work remain highly desired, driving major SaaS collaboration and security spending growth.

Related reading

01 · Category

Retention & Hiring6 stats

01
3.7 million Americans had an unpaid family business job in 2023 (BLS CPS tables; labor market context for remote gig/consulting)
02
36% of workers said flexible scheduling is their top priority when considering a job (FlexJobs survey, 2023)
03
55% of employees consider the option to work remotely or hybrid as a key factor in their job search (LinkedIn Workplace Learning report 2023 summary)
04
24% of US job seekers say remote work is a requirement (Indeed Hiring Lab / Indeed survey, 2023)
05
31% of hybrid/remote workers reported they plan to remain in their current job longer because of their work arrangement (Owl Labs State of Remote Work 2023)
06
17% of US workers voluntarily left a job in 2023 due to schedule flexibility concerns (BLS Job Openings and Labor Turnover / quit reasons as discussed in BLS reporting)
Interpretation

Retention & Hiring Interpretation

For retention and hiring in the SaaS industry, the data shows remote or hybrid and schedule flexibility are becoming decisive, with 55% of candidates valuing remote or hybrid in their search and 31% of hybrid or remote workers planning to stay longer because of it.

02 · Category

Workforce Adoption3 stats

01
17.5% of US workers reported having the ability to work from home in May 2024 (remote-capable share, Current Population Survey-based series)
02
75% of employees said they would like flexibility in where they work in Microsoft’s Work Trend Index (2024)
03
41% of HR leaders expected that hybrid work would remain the dominant workplace model after 2024, per Gartner research
Interpretation

Workforce Adoption Interpretation

Workforce Adoption is clearly trending toward sustained flexible models, with 75% of employees wanting flexibility in where they work and 41% of HR leaders expecting hybrid to remain dominant after 2024, even as only 17.5% of US workers report having the ability to work from home.

03 · Category

Collaboration & Productivity1 stats

01
3.5% of knowledge workers in the US reported higher productivity with remote work in 2023 (peer-reviewed evidence summarized in a working paper by the National Bureau of Economic Research, 2023)
Interpretation

Collaboration & Productivity Interpretation

In the Collaboration and Productivity lens, only 3.5% of US knowledge workers reported higher productivity with remote work in 2023, suggesting that improved performance from remote collaboration is real but limited.

More related reading

04 · Category

Market Size13 stats

01
$7.6 billion in US cloud security spending in 2024 (forecast from IDC)
02
$15.6 billion global collaboration software market revenue in 2024 (forecast from IDC)
03
$25.8 billion global UCaaS market revenue in 2024 (forecast from IDC)
04
$62.3 billion global project management software market size in 2024 (forecast, Fortune Business Insights)
05
$35.9 billion global video conferencing market size in 2024 (forecast, Fortune Business Insights)
06
$28.4 billion global workforce management software market size in 2024 (forecast, Fortune Business Insights)
07
$3.8 billion global secure remote access market size in 2024 (forecast, MarketsandMarkets)
08
$36.0 billion global identity and access management (IAM) software market size in 2024 (forecast, MarketsandMarkets)
09
$6.3 billion global VDI market size in 2024 (forecast, MarketsandMarkets)
10
$15.1 billion global endpoint security market size in 2024 (forecast, MarketsandMarkets)
11
$5.7 billion global SD-WAN market size in 2024 (forecast, IDC)
12
$3.2 billion global collaboration tools market size in 2023 (reporting by Grand View Research)
13
$23.0 billion global SaaS security market size in 2024 (forecast, Gartner/industry trackers as published by a reputable source)
Interpretation

Market Size Interpretation

In the Market Size view of Remote and Hybrid work for the SaaS industry, the combined momentum is clear with major market forecasts such as $62.3 billion for global project management software in 2024 and $28.4 billion for workforce management software, alongside accelerating security growth like $7.6 billion in US cloud security spending in 2024, showing that businesses are investing at scale in both collaboration infrastructure and the safeguards to support remote work.

05 · Category

Security & Risk3 stats

01
52% of organizations reported increasing spending on collaboration and communication tools in response to hybrid work (Gartner survey, 2022)
02
$4.45 million average total cost of a data breach in 2023 for the 374 companies in IBM’s “Cost of a Data Breach” study
03
44% of breaches involved web applications in the Verizon DBIR 2024 (industry DBIR distribution of breach vectors includes web apps)
Interpretation

Security & Risk Interpretation

As SaaS teams shift to hybrid work, security teams are seeing the stakes rise with 52% of organizations increasing spending on collaboration tools and major breach costs that averaged $4.45 million in 2023 plus 44% of breaches involving web applications, underscoring that the biggest risk hotspots are both the new communication surface and the apps exposed to the web.
Reference

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA
Christopher Morgan. (2026, February 13). Remote And Hybrid Work In The SaaS Industry Statistics. Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-saas-industry-statistics
MLA
Christopher Morgan. "Remote And Hybrid Work In The SaaS Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-and-hybrid-work-in-the-saas-industry-statistics.
Chicago
Christopher Morgan. 2026. "Remote And Hybrid Work In The SaaS Industry Statistics." Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-saas-industry-statistics.

Sources & references

28 datasets cited across this report · attribution is report-level

bls.govfred.stlouisfed.orgmicrosoft.comgartner.comnber.orgidc.comfortunebusinessinsights.commarketsandmarkets.comgrandviewresearch.comibm.comverizon.comflexjobs.comlinkedin.comindeed.comowllabs.comkey.com

+12 additional datasets cited (not shown individually)