GITNUX REPORT 2024

Millennials skeptical as Outbound Marketing statistics reveal low success rates

Outbound Marketing: Millennials distrust traditional ads, cold calling inefficiency, and the power of direct mail.

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

Only 1% of cold calls result in meetings

Statistic 2

Cold calling is successful just 2% of the time

Statistic 3

The average cold call lasts 80 seconds

Statistic 4

The best time to make a cold call is between 4:00 PM and 5:00 PM

Statistic 5

Thursday is the best day for cold calling

Statistic 6

Only 28% of cold calls are answered

Statistic 7

The average successful cold call lasts 5:50 minutes

Statistic 8

It takes an average of 18 calls to connect with a buyer

Statistic 9

92% of customer interactions happen over the phone

Statistic 10

The best cold calling times are 10-11 AM and 2-3 PM

Statistic 11

Sales reps make an average of 52 calls daily

Statistic 12

44% of salespeople give up after one follow-up call

Statistic 13

80% of sales require 5 follow-up calls after the meeting

Statistic 14

Only 3% of your market is actively buying at any given time

Statistic 15

60% of customers say no four times before saying yes

Statistic 16

44% of direct mail is never opened

Statistic 17

70% of people say they always open mail from their bank

Statistic 18

57% of traditional mail is considered junk

Statistic 19

48% of people prefer direct mail for receiving marketing from brands

Statistic 20

42% of people read or scan direct mail pieces

Statistic 21

90% of direct mail gets opened, compared to only 20-30% of emails

Statistic 22

56% of customers find print marketing to be the most trustworthy type of marketing

Statistic 23

Direct mail household response rate is 5.1%

Statistic 24

39% of customers try a business for the first time because of direct mail advertising

Statistic 25

60% of catalog recipients visit the website of the company that mailed them the catalog

Statistic 26

Direct mail requires 21% less cognitive effort to process than digital media

Statistic 27

92% of shoppers prefer direct mail for making purchasing decisions

Statistic 28

Direct mail open rates can be as high as 90%

Statistic 29

70% of consumers say direct mail is more personal than online interactions

Statistic 30

Direct mail response rates are 5-9 times higher than email

Statistic 31

56% of customers find print marketing to be the most trustworthy type of marketing

Statistic 32

Email marketing has an average ROI of 4200%

Statistic 33

Email open rates average 21.33% across industries

Statistic 34

73% of millennials prefer communications from businesses to come via email

Statistic 35

Email marketing spending is projected to reach $17.9 billion by 2027

Statistic 36

Personalized emails deliver 6x higher transaction rates

Statistic 37

Mobile-friendly email designs increase unique mobile clicks by 15%

Statistic 38

72% of consumers prefer email as their source of business communication

Statistic 39

Segmented email campaigns can lead to a 760% increase in revenue

Statistic 40

Automated emails generate 320% more revenue than non-automated emails

Statistic 41

Welcome emails have an average open rate of 82%

Statistic 42

Email marketing drives $36 for every $1 spent

Statistic 43

Personalized email subject lines increase open rates by 26%

Statistic 44

Abandoned cart emails have an average open rate of 45%

Statistic 45

Transactional emails have 8x more opens and clicks than any other type of email

Statistic 46

Email subscribers are 3 times more likely to share content on social media

Statistic 47

Print advertising revenue has declined by 62% since 2008

Statistic 48

Print newspaper ad revenue dropped from $37.8 billion in 2008 to $14.3 billion in 2018

Statistic 49

Print magazine ad revenue declined by 27% from 2018 to 2020

Statistic 50

Print newspaper circulation has declined by 51% since 2008

Statistic 51

Print magazine readership has declined by 18% since 2012

Statistic 52

Print newspaper ad revenue is expected to decline by 13% annually through 2024

Statistic 53

Print magazine ad pages decreased by 29% from 2019 to 2020

Statistic 54

TV ad spending in the US is expected to drop by 2.9% in 2023

Statistic 55

TV ad spending worldwide reached $153 billion in 2020

Statistic 56

Only 18% of TV ads generate a positive ROI

Statistic 57

TV ad revenue in the US is expected to reach $68.89 billion in 2023

Statistic 58

TV advertising effectiveness has declined by 41% over the past 15 years

Statistic 59

TV ad viewership has decreased by 44% among 18-34 year olds since 2012

Statistic 60

TV ad spending is expected to decrease by 0.5% annually from 2019 to 2023

Statistic 61

TV advertising reach has declined by 2% annually since 2016

Statistic 62

TV ad spending in the US decreased by 15% in 2020

Statistic 63

84% of millennials don't trust traditional advertising

Statistic 64

The average person is exposed to 4,000 to 10,000 ads per day

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Summary

  • 84% of millennials don't trust traditional advertising
  • Only 1% of cold calls result in meetings
  • 44% of direct mail is never opened
  • Email marketing has an average ROI of 4200%
  • TV ad spending in the US is expected to drop by 2.9% in 2023
  • 70% of people say they always open mail from their bank
  • The average person is exposed to 4,000 to 10,000 ads per day
  • Cold calling is successful just 2% of the time
  • 57% of traditional mail is considered junk
  • Email open rates average 21.33% across industries
  • TV ad spending worldwide reached $153 billion in 2020
  • 48% of people prefer direct mail for receiving marketing from brands
  • Only 18% of TV ads generate a positive ROI
  • The average cold call lasts 80 seconds
  • 73% of millennials prefer communications from businesses to come via email

Imagine being exposed to 4,000 to 10,000 ads a day and still deciding to trust a cold call that lasts only 80 seconds? In a world where 84% of millennials dont believe in traditional advertising, its clear that outbound marketing is facing some steep challenges. From plummeting TV ad spending to the surprising success rates of direct mail, the numbers tell a captivating story that will make you rethink your marketing tactics.

Cold Calling

  • Only 1% of cold calls result in meetings
  • Cold calling is successful just 2% of the time
  • The average cold call lasts 80 seconds
  • The best time to make a cold call is between 4:00 PM and 5:00 PM
  • Thursday is the best day for cold calling
  • Only 28% of cold calls are answered
  • The average successful cold call lasts 5:50 minutes
  • It takes an average of 18 calls to connect with a buyer
  • 92% of customer interactions happen over the phone
  • The best cold calling times are 10-11 AM and 2-3 PM
  • Sales reps make an average of 52 calls daily
  • 44% of salespeople give up after one follow-up call
  • 80% of sales require 5 follow-up calls after the meeting
  • Only 3% of your market is actively buying at any given time
  • 60% of customers say no four times before saying yes

Interpretation

In a world where only 1% of cold calls lead to actual meetings, and the average successful call lasts a mere 5 minutes and 50 seconds, it's no wonder that salespeople are constantly battling the odds. With 92% of customer interactions happening over the phone, the art of cold calling is both a science and a dance. Timing is key, with Thursday afternoons being the golden window and an average of 18 calls needed to connect with a buyer. Persistence is clearly a virtue, as evidenced by the fact that 44% of salespeople give up after just one follow-up call, despite the fact that 80% of sales require at least 5 follow-ups to close the deal. So, as you dial that number for the 52nd time today, remember that only 3% of your market is actively buying at any given moment, and that 60% of customers will say no four times before saying yes. Keep that in mind, and dial on, brave sales warrior.

Direct Mail

  • 44% of direct mail is never opened
  • 70% of people say they always open mail from their bank
  • 57% of traditional mail is considered junk
  • 48% of people prefer direct mail for receiving marketing from brands
  • 42% of people read or scan direct mail pieces
  • 90% of direct mail gets opened, compared to only 20-30% of emails
  • 56% of customers find print marketing to be the most trustworthy type of marketing
  • Direct mail household response rate is 5.1%
  • 39% of customers try a business for the first time because of direct mail advertising
  • 60% of catalog recipients visit the website of the company that mailed them the catalog
  • Direct mail requires 21% less cognitive effort to process than digital media
  • 92% of shoppers prefer direct mail for making purchasing decisions
  • Direct mail open rates can be as high as 90%
  • 70% of consumers say direct mail is more personal than online interactions
  • Direct mail response rates are 5-9 times higher than email
  • 56% of customers find print marketing to be the most trustworthy type of marketing

Interpretation

In a world where attention spans are fleeting and inboxes overflow, the paradox of direct mail marketing shines through as a beacon of hope amidst the clutter. While the statistics may paint a colorful mosaic of contradictions – from the allure of bank statements to the dismissal of junk mail – one thing remains clear: the tangible touch of a well-crafted direct mail piece can cut through the noise with a precision that digital marketing often struggles to match. With response rates soaring, trust levels rising, and cognitive load lightening, it's evident that when it comes to making a lasting impression and driving action, sometimes old-school snail mail still reigns supreme in a world saturated with virtual noise.

Email Marketing

  • Email marketing has an average ROI of 4200%
  • Email open rates average 21.33% across industries
  • 73% of millennials prefer communications from businesses to come via email
  • Email marketing spending is projected to reach $17.9 billion by 2027
  • Personalized emails deliver 6x higher transaction rates
  • Mobile-friendly email designs increase unique mobile clicks by 15%
  • 72% of consumers prefer email as their source of business communication
  • Segmented email campaigns can lead to a 760% increase in revenue
  • Automated emails generate 320% more revenue than non-automated emails
  • Welcome emails have an average open rate of 82%
  • Email marketing drives $36 for every $1 spent
  • Personalized email subject lines increase open rates by 26%
  • Abandoned cart emails have an average open rate of 45%
  • Transactional emails have 8x more opens and clicks than any other type of email
  • Email subscribers are 3 times more likely to share content on social media

Interpretation

In a world where attention spans are short and marketing tactics are abundant, email marketing stands out as a true champion with its impressive ROI of 4200%. It's no wonder that 73% of millennials prefer receiving communications from businesses via email, as personalized and segmented emails have shown to deliver six times higher transaction rates and a whopping 760% increase in revenue, respectively. From welcome emails boasting an 82% open rate to abandoned cart emails capturing attention at a 45% rate, it's clear that email is the undisputed heavyweight in the ring of outbound marketing. And let's not forget the golden nugget that for every dollar spent on email marketing, businesses can expect a return of $36 — talk about a knockout punch in the world of marketing metrics!

Print Advertising

  • Print advertising revenue has declined by 62% since 2008
  • Print newspaper ad revenue dropped from $37.8 billion in 2008 to $14.3 billion in 2018
  • Print magazine ad revenue declined by 27% from 2018 to 2020
  • Print newspaper circulation has declined by 51% since 2008
  • Print magazine readership has declined by 18% since 2012
  • Print newspaper ad revenue is expected to decline by 13% annually through 2024
  • Print magazine ad pages decreased by 29% from 2019 to 2020

Interpretation

In a tale as old as time, print advertising seems to be going the way of landline phones and dial-up internet - slowly fading into the nostalgic abyss of yesteryears. With print newspaper ad revenue plummeting faster than a lead balloon and magazine ad pages disappearing quicker than seasonal candies, it's safe to say that the digital revolution has firmly planted its flag in the realm of outbound marketing. As the ink dries on the statistics showcasing the decline in circulation and readership, one might wonder if the print mediums will ultimately become vintage relics or if they can adapt to survive the ever-evolving landscape of marketing trends.

TV Advertising

  • TV ad spending in the US is expected to drop by 2.9% in 2023
  • TV ad spending worldwide reached $153 billion in 2020
  • Only 18% of TV ads generate a positive ROI
  • TV ad revenue in the US is expected to reach $68.89 billion in 2023
  • TV advertising effectiveness has declined by 41% over the past 15 years
  • TV ad viewership has decreased by 44% among 18-34 year olds since 2012
  • TV ad spending is expected to decrease by 0.5% annually from 2019 to 2023
  • TV advertising reach has declined by 2% annually since 2016
  • TV ad spending in the US decreased by 15% in 2020

Interpretation

As the saying goes, "change is the only constant," and the realm of TV advertising is certainly experiencing a seismic shift. With TV ad spending on a downward trajectory in the US and globally, coupled with a meager 18% success rate in generating positive returns on investment, it's clear that the traditional approach to outbound marketing is facing significant challenges in today's fast-evolving digital landscape. The decline in effectiveness and viewership among younger demographics, alongside a decrease in overall revenue and reach, underscores the urgency for brands to adapt and embrace more targeted, data-driven strategies to capture the attention of increasingly discerning consumers. It seems the old adage of "bigger is better" no longer holds true in the world of advertising; perhaps it's time to bid farewell to the era of Mad Men and welcome a new era of savvy, tailored marketing tactics.

Traditional Advertising

  • 84% of millennials don't trust traditional advertising
  • The average person is exposed to 4,000 to 10,000 ads per day

Interpretation

In a world where millennials prefer authenticity over traditional advertising, it's not surprising that 84% of them have trust issues with the polished pitches of yesteryears. With the average person already bombarded by 4,000 to 10,000 ads daily, it's no wonder that skepticism has become the new norm. In this cluttered ad landscape, companies must strive to cut through the noise and connect with consumers on a genuine level to earn their trust and attention. Welcome to the era of meaningful marketing, where being real is the new black.

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