GITNUXREPORT 2025

Digital Transformation In The Wholesale Industry Statistics

Majority of wholesale companies embrace digital transformation, boosting efficiency and revenue.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

48% of wholesale firms plan to use data analytics for better customer insights

Statistic 2

54% of wholesale companies use predictive analytics to forecast demand

Statistic 3

71% of wholesale firms prioritize cybersecurity investments as part of digital transformation

Statistic 4

48% of wholesale organizations plan to invest heavily in AI and machine learning over the next three years

Statistic 5

63% of wholesale companies report improved forecasting accuracy after digital transformation initiatives

Statistic 6

76% of wholesale companies prioritize data security in their digital transformation efforts

Statistic 7

60% of wholesale companies have adopted real-time analytics to support decision-making

Statistic 8

44% of wholesale companies are investing in digital resilience measures to mitigate cyber risks

Statistic 9

65% of wholesale distributors report increased revenue growth due to digital initiatives

Statistic 10

54% of wholesale firms see digital transformation as critical to customer experience enhancement

Statistic 11

82% of wholesale organizations plan to increase investment in digital technology over the next two years

Statistic 12

60% of wholesale distributors have incorporated e-commerce platforms into their sales channels

Statistic 13

45% of wholesale companies implemented AI for inventory management

Statistic 14

53% of wholesale businesses report improved supply chain visibility due to digital transformation

Statistic 15

80% of wholesale businesses say digital tools improve sales productivity

Statistic 16

68% of wholesale organizations use customer relationship management (CRM) systems to enhance client engagement

Statistic 17

40% of wholesale firms experienced a 20% increase in order accuracy after implementing digital solutions

Statistic 18

73% of wholesale firms increase their digital marketing efforts in response to industry digitalization

Statistic 19

69% of wholesale organizations report faster decision-making thanks to digital tools

Statistic 20

47% of wholesale businesses have integrated mobile apps into their sales and service processes

Statistic 21

64% of wholesale firms believe digital transformation improves employee productivity

Statistic 22

77% of wholesale businesses agree that digital transformation enhances supply chain resilience

Statistic 23

65% of wholesale businesses observe quicker onboarding of new clients via digital platforms

Statistic 24

75% of wholesale businesses see digital transformation as a key driver for innovation

Statistic 25

54% of wholesale companies report increased agility in responding to market changes due to digital tools

Statistic 26

69% of wholesale firms have implemented digital training programs for their staff

Statistic 27

44% of wholesale firms have increased their cross-selling and upselling capabilities via digital channels

Statistic 28

61% of wholesale distributors have adopted omnichannel strategies integrating physical and digital channels

Statistic 29

59% of wholesale firms believe digital transformation leads to better supplier relationships

Statistic 30

67% of wholesale companies see digital transformation as an opportunity for global expansion

Statistic 31

82% of wholesale organizations report increased competitiveness after digital transformation

Statistic 32

74% of wholesale businesses acknowledge that digital transformation improves employee training and development

Statistic 33

70% of wholesale organizations consider digital transformation as essential for sustainable business practices

Statistic 34

65% of wholesale companies report improved product lifecycle management through digital solutions

Statistic 35

50% of wholesale providers have adopted digital onboarding systems for new suppliers and customers

Statistic 36

72% of wholesale organizations are exploring or implementing virtual and augmented reality to enhance customer experience

Statistic 37

66% of wholesale companies see digital marketplaces as essential for expanding reach

Statistic 38

50% of wholesale organizations report increased customer retention through digital engagement

Statistic 39

69% of wholesale firms use social media as part of their digital marketing strategy

Statistic 40

78% of wholesale companies have adopted digital transformation strategies to improve operational efficiency

Statistic 41

62% of wholesale companies believe digital transformation reduces operational costs

Statistic 42

49% of wholesale companies note reduction in manual paperwork due to digital workflows

Statistic 43

38% of wholesale firms have experienced cost reductions through automation of payments and invoicing

Statistic 44

70% of wholesale companies utilize ERP systems for digital operations management

Statistic 45

55% of wholesale enterprises have adopted cloud computing solutions

Statistic 46

72% of wholesale companies have digitized their procurement processes

Statistic 47

58% of wholesale companies utilize automation for repetitive tasks

Statistic 48

49% of wholesale distributors plan to adopt blockchain technology to secure transactions

Statistic 49

59% of wholesale companies plan to leverage IoT devices for inventory tracking

Statistic 50

42% of wholesale companies have adopted augmented reality (AR) for product showcasing

Statistic 51

57% of wholesale companies have reduced their order lead times through digital automation

Statistic 52

52% of wholesale organizations use electronic data interchange (EDI) systems to streamline transactions

Statistic 53

45% of wholesale businesses plan to integrate artificial intelligence into their customer service operations

Statistic 54

53% of wholesale firms utilize digital twin technology for logistics and warehouse management

Statistic 55

55% of wholesale businesses use automation to optimize delivery routing and logistics

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Key Highlights

78% of wholesale companies have adopted digital transformation strategies to improve operational efficiency
65% of wholesale distributors report increased revenue growth due to digital initiatives
54% of wholesale firms see digital transformation as critical to customer experience enhancement
82% of wholesale organizations plan to increase investment in digital technology over the next two years
70% of wholesale companies utilize ERP systems for digital operations management
60% of wholesale distributors have incorporated e-commerce platforms into their sales channels
45% of wholesale companies implemented AI for inventory management
53% of wholesale businesses report improved supply chain visibility due to digital transformation
48% of wholesale firms plan to use data analytics for better customer insights
62% of wholesale companies believe digital transformation reduces operational costs
55% of wholesale enterprises have adopted cloud computing solutions
80% of wholesale businesses say digital tools improve sales productivity
68% of wholesale organizations use customer relationship management (CRM) systems to enhance client engagement

In an era where 78% of wholesale companies have embraced digital transformation to boost efficiency and competitiveness, the industry is rapidly evolving through innovative technologies that are reshaping how businesses operate, engage customers, and expand globally.

Data Analytics, AI, and Cybersecurity

48% of wholesale firms plan to use data analytics for better customer insights
54% of wholesale companies use predictive analytics to forecast demand
71% of wholesale firms prioritize cybersecurity investments as part of digital transformation
48% of wholesale organizations plan to invest heavily in AI and machine learning over the next three years
63% of wholesale companies report improved forecasting accuracy after digital transformation initiatives
76% of wholesale companies prioritize data security in their digital transformation efforts
60% of wholesale companies have adopted real-time analytics to support decision-making
44% of wholesale companies are investing in digital resilience measures to mitigate cyber risks

Data Analytics, AI, and Cybersecurity Interpretation

As wholesale firms swiftly embrace digital transformation—from leveraging AI and real-time analytics to fortify cybersecurity—it's clear they recognize that in the data-driven marketplace, securing insights and safeguarding assets are now just as vital as inventory itself.

Digital Adoption and Transformation Initiatives

65% of wholesale distributors report increased revenue growth due to digital initiatives
54% of wholesale firms see digital transformation as critical to customer experience enhancement
82% of wholesale organizations plan to increase investment in digital technology over the next two years
60% of wholesale distributors have incorporated e-commerce platforms into their sales channels
45% of wholesale companies implemented AI for inventory management
53% of wholesale businesses report improved supply chain visibility due to digital transformation
80% of wholesale businesses say digital tools improve sales productivity
68% of wholesale organizations use customer relationship management (CRM) systems to enhance client engagement
40% of wholesale firms experienced a 20% increase in order accuracy after implementing digital solutions
73% of wholesale firms increase their digital marketing efforts in response to industry digitalization
69% of wholesale organizations report faster decision-making thanks to digital tools
47% of wholesale businesses have integrated mobile apps into their sales and service processes
64% of wholesale firms believe digital transformation improves employee productivity
77% of wholesale businesses agree that digital transformation enhances supply chain resilience
65% of wholesale businesses observe quicker onboarding of new clients via digital platforms
75% of wholesale businesses see digital transformation as a key driver for innovation
54% of wholesale companies report increased agility in responding to market changes due to digital tools
69% of wholesale firms have implemented digital training programs for their staff
44% of wholesale firms have increased their cross-selling and upselling capabilities via digital channels
61% of wholesale distributors have adopted omnichannel strategies integrating physical and digital channels
59% of wholesale firms believe digital transformation leads to better supplier relationships
67% of wholesale companies see digital transformation as an opportunity for global expansion
82% of wholesale organizations report increased competitiveness after digital transformation
74% of wholesale businesses acknowledge that digital transformation improves employee training and development
70% of wholesale organizations consider digital transformation as essential for sustainable business practices
65% of wholesale companies report improved product lifecycle management through digital solutions
50% of wholesale providers have adopted digital onboarding systems for new suppliers and customers
72% of wholesale organizations are exploring or implementing virtual and augmented reality to enhance customer experience

Digital Adoption and Transformation Initiatives Interpretation

As wholesale industry leaders embrace digital transformation—boosting revenues, expanding global footprints, and revolutionizing supply chains—they're proving that in today's market, going digital isn't just a choice but the ultimate competitive advantage for staying ahead of the curve.

Digital Market Strategies and Customer Engagement

66% of wholesale companies see digital marketplaces as essential for expanding reach
50% of wholesale organizations report increased customer retention through digital engagement
69% of wholesale firms use social media as part of their digital marketing strategy

Digital Market Strategies and Customer Engagement Interpretation

With nearly seven out of ten wholesale firms embracing social media and over half boosting customer loyalty through digital engagement, it's clear that in the digital marketplace era, going online isn’t just an option—it's the new essential for expanding reach and securing customer trust.

Operational Improvements and Cost Reductions

78% of wholesale companies have adopted digital transformation strategies to improve operational efficiency
62% of wholesale companies believe digital transformation reduces operational costs
49% of wholesale companies note reduction in manual paperwork due to digital workflows
38% of wholesale firms have experienced cost reductions through automation of payments and invoicing

Operational Improvements and Cost Reductions Interpretation

With nearly four-fifths of wholesale companies embracing digital transformation to streamline operations and cut costs, it's clear that in the industry’s race towards efficiency, automation has become less of an option and more of a necessity—if they want to stay competitive in the digital age.

Technology Implementation and Usage

70% of wholesale companies utilize ERP systems for digital operations management
55% of wholesale enterprises have adopted cloud computing solutions
72% of wholesale companies have digitized their procurement processes
58% of wholesale companies utilize automation for repetitive tasks
49% of wholesale distributors plan to adopt blockchain technology to secure transactions
59% of wholesale companies plan to leverage IoT devices for inventory tracking
42% of wholesale companies have adopted augmented reality (AR) for product showcasing
57% of wholesale companies have reduced their order lead times through digital automation
52% of wholesale organizations use electronic data interchange (EDI) systems to streamline transactions
45% of wholesale businesses plan to integrate artificial intelligence into their customer service operations
53% of wholesale firms utilize digital twin technology for logistics and warehouse management
55% of wholesale businesses use automation to optimize delivery routing and logistics

Technology Implementation and Usage Interpretation

As wholesale companies swiftly embed digital tools—from ERP systems to blockchain and IoT—they're not just digitizing operations; they're transforming from traditional distributors into agile, data-driven, tech-savvy enterprises poised to thrive in the digital age.