GITNUXREPORT 2025

Upskilling And Reskilling In The Telecom Industry Statistics

Majority invest in upskilling, focusing on 5G, IoT, AI, and future growth.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

65% of telecom employees reported a need for reskilling to adapt to new technologies by 2025

Statistic 2

69% of telecom companies report skills gaps in areas such as 5G, IoT, and cloud computing

Statistic 3

27% of telecom professionals feel that their current skills are insufficient for the industry's future demands

Statistic 4

78% of telecom companies prioritize upskilling to stay competitive in digital transformation

Statistic 5

54% of telecom firms have increased their investment in employee training programs over the last year

Statistic 6

82% of telecom sector leaders believe upskilling is critical to innovation

Statistic 7

The global telecom industry is expected to spend over $25 billion on digital skills training by 2025

Statistic 8

70% of telecom organizations are implementing AI and automation training to improve network efficiency

Statistic 9

45% of telecom employees have taken part in reskilling initiatives in the past year

Statistic 10

60% of telecom companies view data analytics skills as essential for their future growth

Statistic 11

48% of telecom organizations are partnering with educational platforms to provide ongoing upskilling opportunities

Statistic 12

75% of telecom executives believe that reskilling their workforce will be critical to meeting 5G deployment targets

Statistic 13

The telecommunication industry’s upskilling market is projected to grow at a CAGR of 8% until 2027

Statistic 14

62% of telecom companies have introduced internal training portals for digital skills development

Statistic 15

In 2023, 55% of telecom workers received training on cybersecurity resilience

Statistic 16

80% of telecom companies prioritize reskilling for employees in network infrastructure roles

Statistic 17

52% of telecom companies have introduced certifications for emerging technologies like 5G and IoT

Statistic 18

63% of telecom professionals believe that continuous learning is vital for career progression

Statistic 19

29% of telecom companies reported a decline in turnover after launching upskilling initiatives

Statistic 20

90% of telecom industry leaders see reskilling as key to digital transformation success

Statistic 21

35% of telecom organizations are exploring virtual reality (VR) and AR for employee training purposes

Statistic 22

The average time to reskill a telecom technician for new tech is approximately 3 months

Statistic 23

88% of telecom companies confirm that upskilling helps improve customer service quality

Statistic 24

47% of telecom firms plan to increase investments in AI-based training by 2024

Statistic 25

66% of telecom employees report feeling more confident in their roles after participating in upskilling programs

Statistic 26

59% of telecom organizations consider reskilling crucial in overcoming digital skill shortages

Statistic 27

73% of telecom industry HR managers say that continuous learning programs reduce skills obsolescence

Statistic 28

49% of telecom professionals believe that reskilling efforts should include soft skills development

Statistic 29

57% of telecom organizations actively track the ROI of their upskilling initiatives

Statistic 30

85% of telecom companies identify staying ahead in 5G and IoT as primary drivers for upskilling initiatives

Statistic 31

41% of telecom firms have adopted AI-driven learning platforms for employee training

Statistic 32

74% of telecom companies believe reskilling is necessary to address the increasing complexity of network systems

Statistic 33

53% of telecom professionals think that cross-disciplinary skills are essential for future roles

Statistic 34

60% of telecom organizations have integrated gamification into their upskilling programs

Statistic 35

38% of telecom companies report that their digital training programs led to a measurable increase in operational efficiency

Statistic 36

68% of telecom firms plan to increase their 5G workforce training budget in the next 2 years

Statistic 37

77% of telecom organizations are considering more automation-focused reskilling programs

Statistic 38

58% of telecom professionals see upskilling as essential for retaining talent in a competitive landscape

Statistic 39

34% of telecom Companies have made gender diversity part of their reskilling strategies

Statistic 40

42% of telecom firms have implemented mentor-led upskilling programs to boost learning outcomes

Statistic 41

30% of telecom organizations have adopted microlearning modules to enhance engagement in training

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Key Highlights

78% of telecom companies prioritize upskilling to stay competitive in digital transformation
65% of telecom employees reported a need for reskilling to adapt to new technologies by 2025
54% of telecom firms have increased their investment in employee training programs over the last year
82% of telecom sector leaders believe upskilling is critical to innovation
The global telecom industry is expected to spend over $25 billion on digital skills training by 2025
69% of telecom companies report skills gaps in areas such as 5G, IoT, and cloud computing
70% of telecom organizations are implementing AI and automation training to improve network efficiency
45% of telecom employees have taken part in reskilling initiatives in the past year
60% of telecom companies view data analytics skills as essential for their future growth
48% of telecom organizations are partnering with educational platforms to provide ongoing upskilling opportunities
27% of telecom professionals feel that their current skills are insufficient for the industry's future demands
75% of telecom executives believe that reskilling their workforce will be critical to meeting 5G deployment targets
The telecommunication industry’s upskilling market is projected to grow at a CAGR of 8% until 2027

In an industry racing to keep pace with rapid technological advancements, a striking 78% of telecom companies are prioritizing upskilling to maintain their competitive edge in digital transformation, highlighting a massive shift toward continuous learning and workforce evolution.

Skills Gap Analysis and Employee Needs

65% of telecom employees reported a need for reskilling to adapt to new technologies by 2025
69% of telecom companies report skills gaps in areas such as 5G, IoT, and cloud computing
27% of telecom professionals feel that their current skills are insufficient for the industry's future demands

Skills Gap Analysis and Employee Needs Interpretation

With over two-thirds of telecom employees acknowledging the need to reskill and nearly a third feeling unprepared for future technological shifts, the industry is teetering on the edge of a skills chasm that demands swift and strategic upskilling to stay connected with tomorrow's innovations.

Workforce Development and Upskilling Initiatives

78% of telecom companies prioritize upskilling to stay competitive in digital transformation
54% of telecom firms have increased their investment in employee training programs over the last year
82% of telecom sector leaders believe upskilling is critical to innovation
The global telecom industry is expected to spend over $25 billion on digital skills training by 2025
70% of telecom organizations are implementing AI and automation training to improve network efficiency
45% of telecom employees have taken part in reskilling initiatives in the past year
60% of telecom companies view data analytics skills as essential for their future growth
48% of telecom organizations are partnering with educational platforms to provide ongoing upskilling opportunities
75% of telecom executives believe that reskilling their workforce will be critical to meeting 5G deployment targets
The telecommunication industry’s upskilling market is projected to grow at a CAGR of 8% until 2027
62% of telecom companies have introduced internal training portals for digital skills development
In 2023, 55% of telecom workers received training on cybersecurity resilience
80% of telecom companies prioritize reskilling for employees in network infrastructure roles
52% of telecom companies have introduced certifications for emerging technologies like 5G and IoT
63% of telecom professionals believe that continuous learning is vital for career progression
29% of telecom companies reported a decline in turnover after launching upskilling initiatives
90% of telecom industry leaders see reskilling as key to digital transformation success
35% of telecom organizations are exploring virtual reality (VR) and AR for employee training purposes
The average time to reskill a telecom technician for new tech is approximately 3 months
88% of telecom companies confirm that upskilling helps improve customer service quality
47% of telecom firms plan to increase investments in AI-based training by 2024
66% of telecom employees report feeling more confident in their roles after participating in upskilling programs
59% of telecom organizations consider reskilling crucial in overcoming digital skill shortages
73% of telecom industry HR managers say that continuous learning programs reduce skills obsolescence
49% of telecom professionals believe that reskilling efforts should include soft skills development
57% of telecom organizations actively track the ROI of their upskilling initiatives
85% of telecom companies identify staying ahead in 5G and IoT as primary drivers for upskilling initiatives
41% of telecom firms have adopted AI-driven learning platforms for employee training
74% of telecom companies believe reskilling is necessary to address the increasing complexity of network systems
53% of telecom professionals think that cross-disciplinary skills are essential for future roles
60% of telecom organizations have integrated gamification into their upskilling programs
38% of telecom companies report that their digital training programs led to a measurable increase in operational efficiency
68% of telecom firms plan to increase their 5G workforce training budget in the next 2 years
77% of telecom organizations are considering more automation-focused reskilling programs
58% of telecom professionals see upskilling as essential for retaining talent in a competitive landscape
34% of telecom Companies have made gender diversity part of their reskilling strategies
42% of telecom firms have implemented mentor-led upskilling programs to boost learning outcomes
30% of telecom organizations have adopted microlearning modules to enhance engagement in training

Workforce Development and Upskilling Initiatives Interpretation

As telecom companies turbocharge their investment in AI, 5G, and digital skills, they’re proving that staying competitive in the rapidly evolving industry requires not just cutting-edge technology but a workforce that’s continually evolving—because in a sector where the only constant is change, upskilling isn’t just a benefit, it’s a boardroom necessity.