GITNUXREPORT 2025

Hr In The Ict Industry Statistics

ICT sector struggles with talent, diversity, retention, and evolving skills needs.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

78% of HR managers in ICT prioritize diversity and inclusion in their hiring processes

Statistic 2

58% of ICT companies have implemented diversity hiring initiatives in the past year

Statistic 3

55% of ICT firms monitor diversity metrics regularly to inform HR policies

Statistic 4

80% of ICT companies conduct annual employee satisfaction surveys to inform HR strategies

Statistic 5

80% of ICT organizations use AI-driven tools to assist with recruitment processes

Statistic 6

67% of ICT HR teams have adopted cloud-based HR management systems

Statistic 7

75% of ICT HR departments are planning to increase automation in their recruitment processes

Statistic 8

46% of ICT HR managers believe that automation and AI may threaten some HR roles in the industry

Statistic 9

58% of ICT HR departments leverage social media for employer branding and talent acquisition

Statistic 10

69% of ICT companies offer ongoing training and development programs for their employees

Statistic 11

42% of HR budgets in ICT are allocated to talent acquisition and onboarding

Statistic 12

72% of ICT employees report high job satisfaction when provided with career growth opportunities

Statistic 13

70% of ICT HR managers believe soft skills are as important as technical skills for new hires

Statistic 14

68% of ICT firms conduct skills gap analyses annually

Statistic 15

45% of ICT HR managers struggle with keeping training programs up-to-date with rapidly changing technology

Statistic 16

61% of HR professionals in ICT say tech skills will be the most demanded competency in the next five years

Statistic 17

70% of ICT companies invest in leadership development programs for their technical managers

Statistic 18

48% of ICT HR professionals report that workforce upskilling is a top priority in 2023

Statistic 19

Only 35% of ICT firms have formal mentorship programs for new employees

Statistic 20

49% of HR in ICT industry report facing challenges in aligning HR strategies with rapid technological changes

Statistic 21

71% of HR teams in ICT prioritize skills development in digital literacy for their workforce

Statistic 22

56% of ICT companies report high turnover rates within the first two years of employment

Statistic 23

82% of ICT HR professionals consider remote onboarding more effective now than pre-pandemic

Statistic 24

60% of ICT employees prefer flexible working hours

Statistic 25

The average salary for IT specialists in the ICT industry is $72,000 per year

Statistic 26

54% of ICT HR professionals say that employee mental health programs are crucial for retention

Statistic 27

37% of ICT organizations have difficulty in retaining senior ICT talent, due to competition from other sectors

Statistic 28

The adoption rate of flexible work arrangements in ICT increased by 27% over the last two years

Statistic 29

53% of ICT employees are satisfied with their current benefits package

Statistic 30

42% of HR professionals in ICT report that employee wellness programs directly impact retention

Statistic 31

66% of ICT companies feel that competitive salary packages are critical for talent retention

Statistic 32

The median age of ICT industry employees is 35 years

Statistic 33

The gender gap in ICT industry employment is about 18%, with women accounting for 24% of the workforce

Statistic 34

65% of ICT companies worldwide report difficulties in recruiting qualified IT professionals

Statistic 35

The global ICT workforce is expected to grow at a CAGR of 6% through 2025

Statistic 36

52% of ICT HR professionals believe that remote work has increased their talent pool

Statistic 37

The average tenure of an ICT professional is approximately 3.2 years

Statistic 38

43% of HR leaders in ICT feel that employee engagement is a main challenge

Statistic 39

49% of ICT firms report difficulties in attracting candidates with cybersecurity expertise

Statistic 40

By 2024, it's projected that 40% of ICT employees will be part of a gig or contract workforce

Statistic 41

53% of ICT professionals have changed jobs within the past 12 months, indicating high mobility

Statistic 42

79% of ICT companies use employee performance analytics to improve HR decisions

Statistic 43

55% of HR teams in ICT have experienced challenges in implementing effective onboarding for remote employees

Statistic 44

34% of ICT HR managers cite difficulty in attracting younger generations (Millennials and Gen Z), as a key hiring challenge

Statistic 45

62% of ICT professionals express concern over job security due to technology automation

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Key Highlights

65% of ICT companies worldwide report difficulties in recruiting qualified IT professionals
The global ICT workforce is expected to grow at a CAGR of 6% through 2025
78% of HR managers in ICT prioritize diversity and inclusion in their hiring processes
52% of ICT HR professionals believe that remote work has increased their talent pool
69% of ICT companies offer ongoing training and development programs for their employees
The median age of ICT industry employees is 35 years
42% of HR budgets in ICT are allocated to talent acquisition and onboarding
56% of ICT companies report high turnover rates within the first two years of employment
The average tenure of an ICT professional is approximately 3.2 years
80% of ICT organizations use AI-driven tools to assist with recruitment processes
43% of HR leaders in ICT feel that employee engagement is a main challenge
72% of ICT employees report high job satisfaction when provided with career growth opportunities
The gender gap in ICT industry employment is about 18%, with women accounting for 24% of the workforce

With 65% of ICT companies worldwide struggling to find qualified IT professionals despite a projected 6% annual industry growth through 2025, the human resources landscape in the ICT sector is more dynamic and challenging than ever.

Diversity, Inclusion, and Social Metrics

78% of HR managers in ICT prioritize diversity and inclusion in their hiring processes
58% of ICT companies have implemented diversity hiring initiatives in the past year
55% of ICT firms monitor diversity metrics regularly to inform HR policies

Diversity, Inclusion, and Social Metrics Interpretation

With over three-quarters of HR managers in ICT championing diversity and over half of companies actively tracking and implementing inclusive hiring measures, it's clear that the industry is coding a new chapter—one where equality isn't just a line in the policy but the heartbeat of its innovation.

Employee Engagement

80% of ICT companies conduct annual employee satisfaction surveys to inform HR strategies

Employee Engagement Interpretation

With 80% of ICT companies conducting annual employee satisfaction surveys, it's clear that even in the fast-paced tech world, listening to your employees remains the most reliable code for success.

Technology Adoption and Digital Tools

80% of ICT organizations use AI-driven tools to assist with recruitment processes
67% of ICT HR teams have adopted cloud-based HR management systems
75% of ICT HR departments are planning to increase automation in their recruitment processes
46% of ICT HR managers believe that automation and AI may threaten some HR roles in the industry
58% of ICT HR departments leverage social media for employer branding and talent acquisition

Technology Adoption and Digital Tools Interpretation

These statistics reveal an industry teetering on the brink of an AI-powered revolution—embracing cutting-edge tools to streamline recruitment and branding, yet grappling with the potential displacement of traditional HR roles, all while recognizing that technology's power still relies heavily on the human touch.

Training, Skills Development, and Career Progression

69% of ICT companies offer ongoing training and development programs for their employees
42% of HR budgets in ICT are allocated to talent acquisition and onboarding
72% of ICT employees report high job satisfaction when provided with career growth opportunities
70% of ICT HR managers believe soft skills are as important as technical skills for new hires
68% of ICT firms conduct skills gap analyses annually
45% of ICT HR managers struggle with keeping training programs up-to-date with rapidly changing technology
61% of HR professionals in ICT say tech skills will be the most demanded competency in the next five years
70% of ICT companies invest in leadership development programs for their technical managers
48% of ICT HR professionals report that workforce upskilling is a top priority in 2023
Only 35% of ICT firms have formal mentorship programs for new employees
49% of HR in ICT industry report facing challenges in aligning HR strategies with rapid technological changes
71% of HR teams in ICT prioritize skills development in digital literacy for their workforce

Training, Skills Development, and Career Progression Interpretation

Despite a commendable 69% of ICT companies offering ongoing training, the industry’s rapid technological evolution—with only 35% implementing formal mentorship—shows that aligning HR strategies with tomorrow’s skills remains a high-stakes challenge for sustaining workforce satisfaction and innovation.

Work Conditions, Compensation, and Retention

56% of ICT companies report high turnover rates within the first two years of employment
82% of ICT HR professionals consider remote onboarding more effective now than pre-pandemic
60% of ICT employees prefer flexible working hours
The average salary for IT specialists in the ICT industry is $72,000 per year
54% of ICT HR professionals say that employee mental health programs are crucial for retention
37% of ICT organizations have difficulty in retaining senior ICT talent, due to competition from other sectors
The adoption rate of flexible work arrangements in ICT increased by 27% over the last two years
53% of ICT employees are satisfied with their current benefits package
42% of HR professionals in ICT report that employee wellness programs directly impact retention
66% of ICT companies feel that competitive salary packages are critical for talent retention

Work Conditions, Compensation, and Retention Interpretation

Despite rising salaries and the adoption of flexible work policies, the ICT industry grapples with high early turnover and retaining senior talent, highlighting that technology skills alone are no longer enough—employee well-being and effective onboarding are equally crucial for long-term retention.

Workforce Demographics

The median age of ICT industry employees is 35 years
The gender gap in ICT industry employment is about 18%, with women accounting for 24% of the workforce

Workforce Demographics Interpretation

With a median age of 35 and women comprising just 24% of the ICT workforce, the industry stands at a pivotal crossroads—poised for innovation yet still grappling with gender imbalance that could hamper its full potential.

Workforce Demographics and Employee Engagement

65% of ICT companies worldwide report difficulties in recruiting qualified IT professionals
The global ICT workforce is expected to grow at a CAGR of 6% through 2025
52% of ICT HR professionals believe that remote work has increased their talent pool
The average tenure of an ICT professional is approximately 3.2 years
43% of HR leaders in ICT feel that employee engagement is a main challenge
49% of ICT firms report difficulties in attracting candidates with cybersecurity expertise
By 2024, it's projected that 40% of ICT employees will be part of a gig or contract workforce
53% of ICT professionals have changed jobs within the past 12 months, indicating high mobility
79% of ICT companies use employee performance analytics to improve HR decisions
55% of HR teams in ICT have experienced challenges in implementing effective onboarding for remote employees
34% of ICT HR managers cite difficulty in attracting younger generations (Millennials and Gen Z), as a key hiring challenge
62% of ICT professionals express concern over job security due to technology automation

Workforce Demographics and Employee Engagement Interpretation

Amidst a rapidly growing ICT workforce projected at 6% CAGR until 2025, industry experts face a paradox of high mobility, talent shortages—especially in cybersecurity—and challenges in engagement, onboarding, and attracting Millennials and Gen Z, all while automation fuels job security fears; clearly, ICT HR must evolve to navigate a digital talent landscape that's as dynamic as the technology it seeks to master.