GITNUX MARKETDATA REPORT 2024

Diversity In The Qsr Industry Statistics

The quick-service restaurant (QSR) industry statistics demonstrate a growing emphasis on diversity and inclusion in terms of workforce representation and customer preferences.

Highlights: Diversity In The Qsr Industry Statistics

  • According to the International Franchise Association, 30.8% of franchise businesses in the quick-service restaurant (QSR) industry are minority-owned.
  • In the U.S QSR industry, 47% of crew member roles and 39% of manager and above roles are made up of ethnic minorities.
  • Yum! Brands, which operates Taco Bell, Pizza Hut, and KFC, reported in its 2019-2020 ESG Report that 71% of its U.S. workforce and 48% of its U.S. managers were people of color.
  • In 2020, 47% of McDonald's U.S. corporate staff and 66% of its U.S. company-owned restaurant managers were ethnic minorities.
  • In 2021, Chipotle pledged to increase the number of racially diverse employees in salaried positions and leadership roles by 2025.
  • Across all sectors, quick-service restaurants had the highest rate of Hispanic ownership, at 21.9% in the USA.
  • Women represent 45% of QSR managers, compared to 38% in the restaurant industry overall.
  • Between 2017 and 2018, there was a 20% increase in the number of minority franchise owners in the U.S. fast food industry.
  • McDonald's, as of 2021, noted that 29% of their franchisees identify as female, 70% identify as ethnic minorities.
  • 48% of Dunkin’s U.S.-based employees are women, and 45% of them hold managerial positions.
  • Domino's reports that 59% of their U.S. workforce is ethnically diverse.
  • Burger King's management positions are currently filled by approximately 40% female employees.
  • In Chick-fil-A, 50% of managers and executives are women.
  • Taco Bell as of 2020, indicates that approximately 81% of their employees come from ethnically diverse backgrounds.
  • In the QSR industry, 15% of employees are over 55.
  • According to the National Restaurant Association, restaurants have more minority managers than any other industry, with 47% of restaurant managers being women and 33% being minorities.

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The Latest Diversity In The Qsr Industry Statistics Explained

According to the International Franchise Association, 30.8% of franchise businesses in the quick-service restaurant (QSR) industry are minority-owned.

The statistic given by the International Franchise Association indicates that 30.8% of franchise businesses operating in the quick-service restaurant industry are minority-owned. This means that nearly one-third of the franchises in the QSR sector are owned by individuals who identify as members of minority groups. This statistic highlights the diversity within the franchising landscape and suggests that minority entrepreneurs play a significant role in the QSR industry. Understanding the demographic makeup of franchise ownership can provide valuable insights into the opportunities available to minority entrepreneurs within this sector, as well as the potential for future growth and inclusivity in the industry.

In the U.S QSR industry, 47% of crew member roles and 39% of manager and above roles are made up of ethnic minorities.

This statistic indicates that within the Quick Service Restaurant (QSR) industry in the United States, there is a notable representation of ethnic minorities in the workforce. Specifically, 47% of crew member positions are held by individuals from ethnic minority backgrounds, while 39% of managerial and higher-level roles are also occupied by ethnic minorities. This data suggests that there is a relatively equitable distribution of ethnic diversity across different levels of the organizational hierarchy within the QSR industry. The percentage of ethnic minorities in managerial positions being slightly lower than in crew member roles may indicate potential barriers to advancement or promotion within the industry that could be further explored through additional research or analysis.

Yum. Brands, which operates Taco Bell, Pizza Hut, and KFC, reported in its 2019-2020 ESG Report that 71% of its U.S. workforce and 48% of its U.S. managers were people of color.

The statistic mentioned in Yum. Brands’ 2019-2020 ESG Report indicates the representation of people of color within the company’s U.S. workforce and management team. Specifically, it states that 71% of the U.S. workforce and 48% of U.S. managers at Yum. Brands are individuals from diverse racial or ethnic backgrounds. This statistic sheds light on the company’s commitment to fostering a diverse and inclusive workplace by actively engaging and promoting individuals from underrepresented communities. By highlighting these percentages, Yum. Brands demonstrates transparency regarding its efforts to enhance diversity and equity within its workforce, ultimately showcasing a dedication to creating an inclusive corporate culture.

In 2020, 47% of McDonald’s U.S. corporate staff and 66% of its U.S. company-owned restaurant managers were ethnic minorities.

The statistic indicates that in 2020, a significant proportion of McDonald’s U.S. corporate staff and U.S. company-owned restaurant managers were ethnic minorities, with 47% of corporate staff and 66% of restaurant managers belonging to minority groups. This suggests that McDonald’s has made efforts to promote diversity and inclusivity within its U.S. operations, reflecting a commitment to creating a more diverse workforce. The data highlights the company’s progress towards fostering a workplace that is representative of the diverse communities it serves, potentially leading to greater cultural understanding, innovation, and inclusivity within the organization.

In 2021, Chipotle pledged to increase the number of racially diverse employees in salaried positions and leadership roles by 2025.

The statistic indicates that in 2021, the restaurant chain Chipotle made a commitment to enhance the diversity of its workforce by ensuring a higher representation of individuals from different racial backgrounds in salaried positions and leadership roles by the year 2025. This pledge suggests that Chipotle is taking proactive steps to address issues related to diversity and inclusion within its organization, recognizing the importance of having a workforce that reflects the diverse communities it serves. By setting specific goals and a timeline for achieving them, Chipotle is signaling its commitment to creating a more inclusive workplace culture and fostering equity in opportunities for career advancement among employees of various racial backgrounds.

Across all sectors, quick-service restaurants had the highest rate of Hispanic ownership, at 21.9% in the USA.

This statistic indicates that in the United States, quick-service restaurants have the highest proportion of Hispanic ownership compared to other sectors, with a rate of 21.9%. This suggests that a significant portion of quick-service restaurants are owned by individuals of Hispanic descent. The high rate of Hispanic ownership in this sector may be influenced by various factors such as entrepreneurial opportunities, cultural preferences for certain types of cuisine, and community ties within the Hispanic population. This statistic sheds light on the diversity and representation of Hispanic-owned businesses within the restaurant industry, highlighting the important role that Hispanic entrepreneurs play in the food service sector in the US.

Women represent 45% of QSR managers, compared to 38% in the restaurant industry overall.

The statistic indicates that women hold a higher proportion of managerial positions in Quick-Service Restaurants (QSR) compared to the overall representation of women in the broader restaurant industry. Specifically, 45% of managers in QSR are women, which is 7% higher than the general representation of women across all roles in the restaurant industry at 38%. This suggests that QSR may be more gender-inclusive in terms of managerial opportunities for women compared to other segments of the industry. The statistic highlights progress towards gender diversity in leadership roles within the quick-service restaurant sector and may reflect efforts to promote equal opportunities and representation for women in managerial positions.

Between 2017 and 2018, there was a 20% increase in the number of minority franchise owners in the U.S. fast food industry.

The statistic indicates that from 2017 to 2018, there was a notable 20% rise in the quantity of minority franchise owners within the U.S. fast food industry. This increase suggests a positive trend towards greater diversity and inclusion within the franchise sector, particularly among individuals from minority backgrounds. The growth in minority franchise ownership may stem from various factors such as targeted outreach programs, financial incentives, and increased support for underrepresented entrepreneurs. The statistic highlights a significant shift towards a more diverse ownership landscape in the fast food industry, signaling progress and opportunity for minority individuals seeking to establish themselves as franchise owners.

McDonald’s, as of 2021, noted that 29% of their franchisees identify as female, 70% identify as ethnic minorities.

The statistic provided states that as of 2021, 29% of McDonald’s franchisees identify as female, indicating a representation of women in the franchise ownership. Additionally, the statistic highlights that 70% of McDonald’s franchisees identify as ethnic minorities, showcasing a diverse range of ownership within the franchise system. These numbers suggest that McDonald’s has made efforts to promote diversity and inclusivity within their franchise network, supporting female and minority entrepreneurs in owning and operating their own McDonald’s restaurants. This statistic reflects a commitment to diversity and equity in the business practices of McDonald’s.

48% of Dunkin’s U.S.-based employees are women, and 45% of them hold managerial positions.

In Dunkin’s U.S.-based workforce, 48% of employees are women, indicating close to gender parity within the company. Additionally, the statistic reveals that 45% of these female employees hold managerial positions, suggesting a relatively high representation of women in leadership roles within Dunkin. This data points to a progressive approach to gender diversity and inclusivity within the company, as it demonstrates a commitment to promoting and supporting women in advancing to key decision-making positions. Overall, these figures highlight Dunkin’s efforts in fostering a diverse and equitable work environment.

Domino’s reports that 59% of their U.S. workforce is ethnically diverse.

This statistic indicates that 59% of Domino’s workforce in the United States is composed of individuals from diverse ethnic backgrounds. This suggests that a majority of the employees at Domino’s come from a variety of ethnicities, potentially contributing to a more inclusive and multicultural work environment. Having a diverse workforce can bring different perspectives, ideas, and experiences to the table, which can lead to enhanced creativity, innovation, and problem-solving within the company. It also reflects a commitment by Domino’s to promoting diversity and inclusion within their organization, which can have positive impacts on employee morale, engagement, and overall business success.

Burger King’s management positions are currently filled by approximately 40% female employees.

The statistic that Burger King’s management positions are currently filled by approximately 40% female employees indicates the gender distribution within the company’s leadership roles. This means that women make up a significant minority of the management positions at Burger King, with about 40% of those roles being held by female employees. This statistic can provide insights into the company’s efforts towards gender diversity and equality in its workforce, as well as potential challenges or opportunities for further increasing female representation in management positions. It also highlights the importance of gender balance and inclusivity in organizational leadership roles.

In Chick-fil-A, 50% of managers and executives are women.

The statistic “In Chick-fil-A, 50% of managers and executives are women” indicates that half of the managerial and executive roles within the company are held by women. This suggests that Chick-fil-A has achieved gender parity or close to it within its upper management levels, which may be seen as a positive step towards gender equality in the workplace. It also implies that Chick-fil-A may have implemented initiatives to foster diversity and inclusion within its leadership ranks, potentially leading to a more balanced representation of genders in decision-making positions. This statistic could be an important indicator of the company’s commitment to promoting equal opportunities for career advancement regardless of gender.

Taco Bell as of 2020, indicates that approximately 81% of their employees come from ethnically diverse backgrounds.

The statistic from Taco Bell in 2020 stating that approximately 81% of their employees come from ethnically diverse backgrounds indicates a high level of diversity within the company’s workforce. This statistic suggests that Taco Bell values inclusivity and actively promotes opportunities for individuals from various ethnic backgrounds to join their team. A diverse workforce can bring a range of perspectives, skills, and experiences to the table, which can contribute to a more innovative and effective work environment. It also signifies Taco Bell’s commitment to creating an inclusive workplace culture where employees from different backgrounds feel valued and supported.

In the QSR industry, 15% of employees are over 55.

This statistic suggests that within the quick-service restaurant (QSR) industry, specifically 15% of employees are aged 55 and above. This demographic breakdown provides insight into the age distribution within the industry, indicating that a relatively small but significant proportion of employees are older individuals. Understanding this statistic can be valuable for analyzing workforce composition, potential labor trends, and implications for issues such as retirement, training needs, and succession planning within QSR establishments. It also highlights the importance of considering age diversity and potentially adapting HR strategies to address the needs and characteristics of this age group within the industry.

According to the National Restaurant Association, restaurants have more minority managers than any other industry, with 47% of restaurant managers being women and 33% being minorities.

The statistic provided by the National Restaurant Association indicates that the restaurant industry has a relatively higher proportion of minority managers compared to other industries, with 33% of restaurant managers being minorities. Additionally, it highlights that 47% of restaurant managers are women, suggesting a relatively high level of gender diversity within restaurant management roles. These findings could reflect the industry’s efforts to promote diversity and inclusion within their managerial ranks, potentially attracting a more varied talent pool and fostering a more representative workforce. The statistics also underline the importance of ongoing efforts to promote diversity and equality within the restaurant sector, setting an example for other industries to follow suit in creating inclusive work environments.

References

0. – https://www.news.dunkindonuts.com

1. – https://www.www.chick-fil-a.com

2. – https://www.www.bk.com

3. – https://www.www.tacobell.com

4. – https://www.ir.chipotle.com

5. – https://www.www.franchise.org

6. – https://www.www.mcdonalds.com

7. – https://www.www.dominos.com

8. – https://www.www.americanexpress.com

9. – https://www.www.restaurant.org

10. – https://www.www.yum.com

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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