GITNUXREPORT 2025

Digital Transformation In The Wealth Management Industry Statistics

Most wealth firms prioritize digital transformation, boosting client engagement and efficiency.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

58% of wealth managers believe that AI will significantly impact client advisory services within the next five years

Statistic 2

71% of wealth managers believe blockchain will become mainstream in the next five years

Statistic 3

80% of wealth management firms believe that big data analytics will become essential for competitive advantage

Statistic 4

50% of clients are interested in AI-powered financial planning tools that offer real-time recommendations

Statistic 5

65% of clients prefer completely digital onboarding processes in wealth management

Statistic 6

70% of high-net-worth individuals use digital channels to access financial advice

Statistic 7

52% of clients prefer digital platforms that provide personalized investment recommendations

Statistic 8

80% of millennial investors prefer digital advisory services over traditional advisory models

Statistic 9

69% of clients think digital tools improve their understanding of investment options

Statistic 10

61% of clients expect real-time updates on their investment portfolios, driven by digital tech adoption

Statistic 11

70% of wealth firms see data analytics as essential to personalization strategies

Statistic 12

52% of clients use mobile devices for daily transaction activities in wealth management

Statistic 13

54% of clients are interested in virtual reality or augmented reality experiences for financial planning

Statistic 14

49% of clients who use digital tools feel more loyal to their wealth management providers

Statistic 15

58% of clients have increased their digital engagement with wealth firms over the past year

Statistic 16

44% of high-net-worth individuals utilize online-only financial advice platforms

Statistic 17

54% of clients are willing to switch to digital-first wealth management providers, motivated by convenience and lower costs

Statistic 18

49% of clients prefer digital tools for portfolio tracking and reporting

Statistic 19

59% of clients report that digital advice platforms are meeting or exceeding their expectations

Statistic 20

57% of high-net-worth individuals aged 40-55 prefer digital communication channels for financial discussions

Statistic 21

66% of clients value the ability to access their accounts and advice via multiple digital devices

Statistic 22

44% of clients express a preference for digital-only communication channels for transactional activities

Statistic 23

78% of wealth management firms plan to significantly increase their investment in digital transformation over the next two years

Statistic 24

82% of wealth management firms report improved client satisfaction after adopting digital tools

Statistic 25

45% of wealth management firms experienced a 20% or more increase in client engagement after digital transformation initiatives

Statistic 26

75% of wealth firms have accelerated digital initiatives due to the COVID-19 pandemic

Statistic 27

66% of wealth management firms see cybersecurity as their top priority when implementing digital solutions

Statistic 28

85% of wealth management companies consider digital transformation a strategic priority

Statistic 29

47% of workers in the industry believe that digital transformation has created new revenue opportunities

Statistic 30

68% of wealth managers want to expand their digital onboarding capabilities to attract new clients

Statistic 31

55% of organizations have adopted digital training programs for their staff to keep up with technological changes

Statistic 32

66% of wealth management firms are exploring or adopting ESG (Environmental, Social, Governance) integration via digital platforms

Statistic 33

72% of wealth managers see digital solutions as a way to tap into new markets and demographics

Statistic 34

53% of firms report that digital transformation initiatives have improved compliance monitoring

Statistic 35

69% of registered investment advisors plan to double their digital marketing efforts in the next year

Statistic 36

46% of wealth management firms have dedicated digital transformation teams or specialists

Statistic 37

53% of wealth management companies have increased their investment in digital training for advisors

Statistic 38

71% of asset managers and wealth managers see environmental, social, and governance (ESG) data integration as a key component of digital strategy

Statistic 39

45% of wealth firms are developing or enhancing mobile apps to improve client engagement

Statistic 40

74% of wealth management firms invest in training their staff on digital tools and cyber security annually

Statistic 41

65% of firms view digital transformation as essential to addressing regulatory compliance more efficiently

Statistic 42

80% of wealth management firms report that they are leveraging social media platforms to enhance client communication and marketing

Statistic 43

44% of wealth management firms are exploring partnerships with fintech companies to accelerate digital innovation

Statistic 44

69% of firms have seen a positive ROI from their digital transformation projects within the first two years

Statistic 45

53% of digital initiatives aim to enhance compliance monitoring and regulatory reporting

Statistic 46

67% of wealth management firms report a reduction in operational costs due to digital automation

Statistic 47

65% of firms have experienced increased productivity due to digital workflow automation

Statistic 48

50% of wealth management firms report that digital channels have reduced client onboarding time by over 40%

Statistic 49

68% of firms report that digital transformation has helped reduce the time required for compliance reviews

Statistic 50

60% of wealth management firms plan to use machine learning for portfolio management in the near future

Statistic 51

55% of wealth management clients aged over 60 are comfortable using digital platforms, an increase from 30% five years ago

Statistic 52

48% of wealth managers globally are investing in blockchain technology for security and transparency

Statistic 53

73% of wealth firms are deploying robo-advisors to serve mass-market clients

Statistic 54

58% of wealth management firms plan to increase their AI budget by over 25% in the next year

Statistic 55

40% of wealth management firms have integrated biometric authentication into their digital platforms

Statistic 56

62% of wealth management firms use cloud computing solutions to enhance scalability and flexibility

Statistic 57

80% of wealth management firms are investing heavily in AI-driven analytics

Statistic 58

45% of wealth management firms are implementing or planning to implement chatbots to enhance client service

Statistic 59

63% of wealth firms are utilizing APIs to enable seamless integration across platforms

Statistic 60

58% of wealth management firms are investing in cybersecurity tools to protect client data and digital assets

Statistic 61

67% of wealth managers plan to implement AI-driven chatbot services by 2025

Statistic 62

38% of wealth management firms have adopted digital identity verification systems to streamline onboarding

Statistic 63

72% of wealth firms have begun implementing or increasing use of big data analytics in their operations

Statistic 64

81% of wealth management apps support integrated financial planning tools, improving client retention and satisfaction

Statistic 65

35% of wealth firms have implemented or plan to implement virtual client meetings using VR and AR technologies

Statistic 66

61% of wealth managers utilize data visualization tools to better communicate investment strategies

Statistic 67

50% of wealth managers are actively experimenting with AI-powered personalized marketing campaigns

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Sources

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Key Highlights

78% of wealth management firms plan to significantly increase their investment in digital transformation over the next two years
65% of clients prefer completely digital onboarding processes in wealth management
82% of wealth management firms report improved client satisfaction after adopting digital tools
70% of high-net-worth individuals use digital channels to access financial advice
58% of wealth managers believe that AI will significantly impact client advisory services within the next five years
45% of wealth management firms experienced a 20% or more increase in client engagement after digital transformation initiatives
60% of wealth management firms plan to use machine learning for portfolio management in the near future
52% of clients prefer digital platforms that provide personalized investment recommendations
75% of wealth firms have accelerated digital initiatives due to the COVID-19 pandemic
66% of wealth management firms see cybersecurity as their top priority when implementing digital solutions
80% of millennial investors prefer digital advisory services over traditional advisory models
55% of wealth management clients aged over 60 are comfortable using digital platforms, an increase from 30% five years ago
48% of wealth managers globally are investing in blockchain technology for security and transparency

Digital transformation is revolutionizing the wealth management industry, with 78% of firms planning to significantly boost their digital investments in the next two years and 80% recognizing it as a strategic priority, fueling heightened client engagement, increased efficiency, and a shift towards AI, blockchain, and personalized digital services.

Attitudes Towards AI and Innovation

58% of wealth managers believe that AI will significantly impact client advisory services within the next five years
71% of wealth managers believe blockchain will become mainstream in the next five years
80% of wealth management firms believe that big data analytics will become essential for competitive advantage
50% of clients are interested in AI-powered financial planning tools that offer real-time recommendations

Attitudes Towards AI and Innovation Interpretation

With a majority of wealth managers betting on AI, blockchain, and big data as the new cornerstones of competitive edge—and half of clients eager for real-time AI-driven advice—it's clear that the industry is on the cusp of a high-tech revolution where data and automation will redefine personalized wealth management.

Client Preferences and Behavior

65% of clients prefer completely digital onboarding processes in wealth management
70% of high-net-worth individuals use digital channels to access financial advice
52% of clients prefer digital platforms that provide personalized investment recommendations
80% of millennial investors prefer digital advisory services over traditional advisory models
69% of clients think digital tools improve their understanding of investment options
61% of clients expect real-time updates on their investment portfolios, driven by digital tech adoption
70% of wealth firms see data analytics as essential to personalization strategies
52% of clients use mobile devices for daily transaction activities in wealth management
54% of clients are interested in virtual reality or augmented reality experiences for financial planning
49% of clients who use digital tools feel more loyal to their wealth management providers
58% of clients have increased their digital engagement with wealth firms over the past year
44% of high-net-worth individuals utilize online-only financial advice platforms
54% of clients are willing to switch to digital-first wealth management providers, motivated by convenience and lower costs
49% of clients prefer digital tools for portfolio tracking and reporting
59% of clients report that digital advice platforms are meeting or exceeding their expectations
57% of high-net-worth individuals aged 40-55 prefer digital communication channels for financial discussions
66% of clients value the ability to access their accounts and advice via multiple digital devices
44% of clients express a preference for digital-only communication channels for transactional activities

Client Preferences and Behavior Interpretation

In an industry where personal trust once reigned supreme, over 70% of high-net-worth individuals now turn to digital channels for advice, reflecting not just a shift toward convenience but a transformative digital revolution that personalizes, accelerates, and redefines wealth management from the screening room to the smartphone.

Digital Transformation and Initiatives

78% of wealth management firms plan to significantly increase their investment in digital transformation over the next two years
82% of wealth management firms report improved client satisfaction after adopting digital tools
45% of wealth management firms experienced a 20% or more increase in client engagement after digital transformation initiatives
75% of wealth firms have accelerated digital initiatives due to the COVID-19 pandemic
66% of wealth management firms see cybersecurity as their top priority when implementing digital solutions
85% of wealth management companies consider digital transformation a strategic priority
47% of workers in the industry believe that digital transformation has created new revenue opportunities
68% of wealth managers want to expand their digital onboarding capabilities to attract new clients
55% of organizations have adopted digital training programs for their staff to keep up with technological changes
66% of wealth management firms are exploring or adopting ESG (Environmental, Social, Governance) integration via digital platforms
72% of wealth managers see digital solutions as a way to tap into new markets and demographics
53% of firms report that digital transformation initiatives have improved compliance monitoring
69% of registered investment advisors plan to double their digital marketing efforts in the next year
46% of wealth management firms have dedicated digital transformation teams or specialists
53% of wealth management companies have increased their investment in digital training for advisors
71% of asset managers and wealth managers see environmental, social, and governance (ESG) data integration as a key component of digital strategy
45% of wealth firms are developing or enhancing mobile apps to improve client engagement
74% of wealth management firms invest in training their staff on digital tools and cyber security annually
65% of firms view digital transformation as essential to addressing regulatory compliance more efficiently
80% of wealth management firms report that they are leveraging social media platforms to enhance client communication and marketing
44% of wealth management firms are exploring partnerships with fintech companies to accelerate digital innovation
69% of firms have seen a positive ROI from their digital transformation projects within the first two years
53% of digital initiatives aim to enhance compliance monitoring and regulatory reporting

Digital Transformation and Initiatives Interpretation

As wealth management firms double down on digital transformation—driving client satisfaction, regulatory compliance, and ESG integration—it's clear that in the race for relevance and ROI, those who innovate digitally are not just keeping pace, but turning technological agility into a strategic advantage in a rapidly evolving industry.

Operational Improvements and Efficiency

67% of wealth management firms report a reduction in operational costs due to digital automation
65% of firms have experienced increased productivity due to digital workflow automation
50% of wealth management firms report that digital channels have reduced client onboarding time by over 40%
68% of firms report that digital transformation has helped reduce the time required for compliance reviews

Operational Improvements and Efficiency Interpretation

The wealth management industry’s digital revolution is not just trimming costs and boosting productivity but also shaving months off onboarding and compliance processes, proving that when it comes to efficiency, ledgers are giving way to algorithms.

Technology Adoption and Utilization

60% of wealth management firms plan to use machine learning for portfolio management in the near future
55% of wealth management clients aged over 60 are comfortable using digital platforms, an increase from 30% five years ago
48% of wealth managers globally are investing in blockchain technology for security and transparency
73% of wealth firms are deploying robo-advisors to serve mass-market clients
58% of wealth management firms plan to increase their AI budget by over 25% in the next year
40% of wealth management firms have integrated biometric authentication into their digital platforms
62% of wealth management firms use cloud computing solutions to enhance scalability and flexibility
80% of wealth management firms are investing heavily in AI-driven analytics
45% of wealth management firms are implementing or planning to implement chatbots to enhance client service
63% of wealth firms are utilizing APIs to enable seamless integration across platforms
58% of wealth management firms are investing in cybersecurity tools to protect client data and digital assets
67% of wealth managers plan to implement AI-driven chatbot services by 2025
38% of wealth management firms have adopted digital identity verification systems to streamline onboarding
72% of wealth firms have begun implementing or increasing use of big data analytics in their operations
81% of wealth management apps support integrated financial planning tools, improving client retention and satisfaction
35% of wealth firms have implemented or plan to implement virtual client meetings using VR and AR technologies
61% of wealth managers utilize data visualization tools to better communicate investment strategies
50% of wealth managers are actively experimenting with AI-powered personalized marketing campaigns

Technology Adoption and Utilization Interpretation

As wealth management firms increasingly embrace AI, blockchain, and digital tools—moving from 30% to 60% client comfort in digital platforms and deploying robo-advisors to serve everything from the masses to the high-net-worth—as they invest heavily in security, analytics, and seamless integrations, it’s clear that digital transformation is not just a trend but the new wealth management blueprint, where staying offline is no longer an option, and tomorrow’s clients expect their investments to be both smart and securely digital.