GITNUXREPORT 2025

Digital Transformation In The Ict Industry Statistics

Digital transformation drives ICT growth, innovation, cybersecurity, and operational efficiency.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

Cloud services now account for approximately 45% of ICT budgets globally

Statistic 2

Digital transformation has led to a 40% reduction in IT infrastructure costs for many ICT companies

Statistic 3

80% of enterprises in the ICT sector plan to adopt hybrid cloud models by 2025 to enhance flexibility

Statistic 4

60% of ICT firms reported experiencing cybersecurity breaches as a result of digital transformation initiatives in 2023

Statistic 5

65% of ICT firms plan to increase their investments in cybersecurity in the next fiscal year

Statistic 6

55% of ICT organizations have increased their investments in data privacy measures following digital initiatives

Statistic 7

Over 60% of ICT organizations see blockchain as a key enabler for secure data sharing and transactions

Statistic 8

95% of ICT companies have updated their cybersecurity protocols to address new digital threats in 2023

Statistic 9

85% of ICT firms report an increase in demand for cybersecurity solutions due to digital transformation

Statistic 10

The adoption of zero-trust security models in ICT organizations has increased by 40% in 2023

Statistic 11

Advanced cyber threat detection using AI has reduced incident response times by 50% in 2023

Statistic 12

55% of ICT companies have increased their focus on data governance and compliance due to digital transformation

Statistic 13

58% of ICT organizations find data privacy regulations such as GDPR to be a challenge in digital transformation efforts

Statistic 14

88% of ICT companies are actively investing in cybersecurity talent acquisition

Statistic 15

90% of companies believe that digital transformation is essential for their future growth

Statistic 16

70% of ICT companies have increased their investment in AI technologies in 2023

Statistic 17

65% of organizations report that their digital transformation efforts have improved customer satisfaction

Statistic 18

80% of CIOs see digital transformation as a top priority for strategic growth

Statistic 19

75% of ICT companies adopted SaaS solutions in 2023 to enhance agility and scalability

Statistic 20

AI-driven automation has increased operational efficiency in ICT organizations by an average of 30%

Statistic 21

52% of ICT companies consider customer data analytics vital for personalized service delivery

Statistic 22

78% of ICT executives identify integration of legacy systems with new digital solutions as a major challenge

Statistic 23

73% of ICT organizations reported increased revenue attributable to digital transformation initiatives in 2023

Statistic 24

88% of ICT firms see digital talent acquisition as crucial for successful transformation efforts

Statistic 25

In 2023, mobile digital solutions contributed to a 35% increase in business agility among ICT service providers

Statistic 26

About 45% of organizations in the ICT sector have implemented IoT solutions to optimize operations

Statistic 27

58% of ICT organizations prioritize sustainability and green IT in their digital transformation strategies

Statistic 28

68% of ICT companies are investing in employee retraining programs to equip staff with new digital skills

Statistic 29

Digital transformation-related investments in the ICT industry have increased by 35% year-over-year since 2021

Statistic 30

55% of ICT companies report that their digital transformation has led to improved operational resilience

Statistic 31

78% of CIOs highlight the importance of data analytics skills in successful digital transformation strategies

Statistic 32

By 2025, 70% of ICT companies expect to see significant cost reductions through digital automation

Statistic 33

63% of ICT organizations are investing in smart infrastructure to support digital transformation

Statistic 34

72% of ICT companies have adopted remote work policies supported by digital collaboration tools

Statistic 35

74% of ICT firms identify digital talent scarcity as a challenge in implementing new technologies

Statistic 36

68% of ICT decision-makers believe digital transformation will be a continuous process rather than a one-time project

Statistic 37

85% of ICT organizations value customer-centric digital transformation approaches over technology-driven strategies

Statistic 38

67% of organizations report that digital training programs have improved employee productivity in ICT

Statistic 39

65% of ICT firms are actively deploying DevOps practices to accelerate digital delivery

Statistic 40

50% of ICT organizations see digital transformation as a key driver for business model innovation

Statistic 41

72% of ICT professionals believe that future digital transformation success depends on strong leadership and change management

Statistic 42

Nearly 60% of ICT organizations have reshaped their organizational structures to support digital initiatives

Statistic 43

The global digital transformation market is projected to reach $1.8 trillion by 2026, with a CAGR of 23%

Statistic 44

85% of ICT organizations anticipate increased use of edge computing in their digital strategies by 2025

Statistic 45

The adoption of 5G technology by ICT providers has grown by 60% since 2022

Statistic 46

65% of ICT companies report increased demand for cloud-native applications in 2023

Statistic 47

The global IoT market within ICT is projected to reach $1.9 trillion by 2025, growing at a CAGR of 19%

Statistic 48

45% of organizations plan to implement or expand their use of artificial intelligence in customer service operations by 2024

Statistic 49

60% of ICT companies are exploring sustainable IT solutions to reduce carbon footprint

Statistic 50

The ICT industry’s spending on AI and machine learning is expected to reach $21 billion by 2024

Statistic 51

Cloud-native development in ICT services has grown by 55% in 2023 compared to the previous year

Statistic 52

The annual global spending on cybersecurity in the ICT sector is projected to surpass $200 billion by 2025

Statistic 53

The global big data market in the ICT industry is forecasted to reach $273 billion by 2027, growing at a CAGR of 11%

Statistic 54

About 55% of employees in the ICT industry believe that automation will significantly change their roles by 2025

Statistic 55

More than 50% of ICT companies are exploring blockchain applications to enhance security and transparency

Statistic 56

The use of robotic process automation (RPA) has increased productivity by an average of 25% in ICT operations

Statistic 57

70% of ICT firms have started incorporating quantum computing research into their innovation pipelines

Statistic 58

Digital twin technology adoption in the ICT sector has increased by 50% in the last two years, improving predictive maintenance and system management

Statistic 59

Around 40% of ICT decision-makers expect to increase their AI and machine learning budgets significantly in 2024

Statistic 60

72% of ICT industry leaders believe digital transformation will reshape skill requirements within the next five years

Statistic 61

The integration of augmented reality (AR) in ICT customer support has reduced troubleshooting time by an average of 20%

Statistic 62

50% of ICT companies report that digital transformation has improved their ability to innovate faster

Statistic 63

80% of ICT service providers are adopting high-performance computing (HPC) to meet processing demands for data analysis and AI

Statistic 64

58% of ICT organizations are deploying machine learning models to improve predictive maintenance

Statistic 65

85% of ICT companies are integrating automation into their network management to improve reliability and reduce downtime

Statistic 66

In 2023, there was a 40% increase in the deployment of AI-powered chatbots for ICT customer service

Statistic 67

75% of ICT firms believe that emerging technologies like AI, blockchain, and IoT are essential for future growth

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Sources

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Key Highlights

90% of companies believe that digital transformation is essential for their future growth
70% of ICT companies have increased their investment in AI technologies in 2023
65% of organizations report that their digital transformation efforts have improved customer satisfaction
Cloud services now account for approximately 45% of ICT budgets globally
80% of CIOs see digital transformation as a top priority for strategic growth
The global digital transformation market is projected to reach $1.8 trillion by 2026, with a CAGR of 23%
60% of ICT firms reported experiencing cybersecurity breaches as a result of digital transformation initiatives in 2023
About 55% of employees in the ICT industry believe that automation will significantly change their roles by 2025
75% of ICT companies adopted SaaS solutions in 2023 to enhance agility and scalability
AI-driven automation has increased operational efficiency in ICT organizations by an average of 30%
85% of ICT organizations anticipate increased use of edge computing in their digital strategies by 2025
The adoption of 5G technology by ICT providers has grown by 60% since 2022
65% of ICT firms plan to increase their investments in cybersecurity in the next fiscal year

Digital transformation is revolutionizing the ICT industry at an unprecedented pace, with 90% of companies viewing it as essential for future growth and the market projected to hit $1.8 trillion by 2026, driven by rapid investments in AI, IoT, and cloud technologies.

Cloud Computing and Infrastructure

Cloud services now account for approximately 45% of ICT budgets globally
Digital transformation has led to a 40% reduction in IT infrastructure costs for many ICT companies
80% of enterprises in the ICT sector plan to adopt hybrid cloud models by 2025 to enhance flexibility

Cloud Computing and Infrastructure Interpretation

As cloud services command nearly half of ICT budgets, digital transformation proves to be both a cost-saver and a strategic shift, with the majority of ICT firms set to embrace hybrid clouds by 2025 to stay agile in an ever-evolving digital landscape.

Data Privacy and Security

60% of ICT firms reported experiencing cybersecurity breaches as a result of digital transformation initiatives in 2023
65% of ICT firms plan to increase their investments in cybersecurity in the next fiscal year
55% of ICT organizations have increased their investments in data privacy measures following digital initiatives
Over 60% of ICT organizations see blockchain as a key enabler for secure data sharing and transactions
95% of ICT companies have updated their cybersecurity protocols to address new digital threats in 2023
85% of ICT firms report an increase in demand for cybersecurity solutions due to digital transformation
The adoption of zero-trust security models in ICT organizations has increased by 40% in 2023
Advanced cyber threat detection using AI has reduced incident response times by 50% in 2023
55% of ICT companies have increased their focus on data governance and compliance due to digital transformation
58% of ICT organizations find data privacy regulations such as GDPR to be a challenge in digital transformation efforts
88% of ICT companies are actively investing in cybersecurity talent acquisition

Data Privacy and Security Interpretation

As ICT firms plunge deeper into digital transformation, they’re simultaneously besieged by cyber threats—prompting 95% to update protocols, 88% to hunt for talent, and over half to ramp up data privacy—highlighting that in the race for innovation, cybersecurity remains the most critical sprint.

Digital Adoption and Investment

90% of companies believe that digital transformation is essential for their future growth
70% of ICT companies have increased their investment in AI technologies in 2023
65% of organizations report that their digital transformation efforts have improved customer satisfaction
80% of CIOs see digital transformation as a top priority for strategic growth
75% of ICT companies adopted SaaS solutions in 2023 to enhance agility and scalability
AI-driven automation has increased operational efficiency in ICT organizations by an average of 30%
52% of ICT companies consider customer data analytics vital for personalized service delivery
78% of ICT executives identify integration of legacy systems with new digital solutions as a major challenge
73% of ICT organizations reported increased revenue attributable to digital transformation initiatives in 2023
88% of ICT firms see digital talent acquisition as crucial for successful transformation efforts
In 2023, mobile digital solutions contributed to a 35% increase in business agility among ICT service providers
About 45% of organizations in the ICT sector have implemented IoT solutions to optimize operations
58% of ICT organizations prioritize sustainability and green IT in their digital transformation strategies
68% of ICT companies are investing in employee retraining programs to equip staff with new digital skills
Digital transformation-related investments in the ICT industry have increased by 35% year-over-year since 2021
55% of ICT companies report that their digital transformation has led to improved operational resilience
78% of CIOs highlight the importance of data analytics skills in successful digital transformation strategies
By 2025, 70% of ICT companies expect to see significant cost reductions through digital automation
63% of ICT organizations are investing in smart infrastructure to support digital transformation
72% of ICT companies have adopted remote work policies supported by digital collaboration tools
74% of ICT firms identify digital talent scarcity as a challenge in implementing new technologies
68% of ICT decision-makers believe digital transformation will be a continuous process rather than a one-time project
85% of ICT organizations value customer-centric digital transformation approaches over technology-driven strategies
67% of organizations report that digital training programs have improved employee productivity in ICT
65% of ICT firms are actively deploying DevOps practices to accelerate digital delivery
50% of ICT organizations see digital transformation as a key driver for business model innovation
72% of ICT professionals believe that future digital transformation success depends on strong leadership and change management
Nearly 60% of ICT organizations have reshaped their organizational structures to support digital initiatives

Digital Adoption and Investment Interpretation

With 90% of companies deeming digital transformation essential and nearly 70% investing heavily in AI, the ICT industry's relentless pivot towards innovation reveals that embracing change isn't just strategic—it's survival; however, challenges like legacy system integration and talent scarcity suggest that staying ahead demands not only cutting-edge technology but also relentless leadership and agility.

Market Trends and Market Size

The global digital transformation market is projected to reach $1.8 trillion by 2026, with a CAGR of 23%
85% of ICT organizations anticipate increased use of edge computing in their digital strategies by 2025
The adoption of 5G technology by ICT providers has grown by 60% since 2022
65% of ICT companies report increased demand for cloud-native applications in 2023
The global IoT market within ICT is projected to reach $1.9 trillion by 2025, growing at a CAGR of 19%
45% of organizations plan to implement or expand their use of artificial intelligence in customer service operations by 2024
60% of ICT companies are exploring sustainable IT solutions to reduce carbon footprint
The ICT industry’s spending on AI and machine learning is expected to reach $21 billion by 2024
Cloud-native development in ICT services has grown by 55% in 2023 compared to the previous year
The annual global spending on cybersecurity in the ICT sector is projected to surpass $200 billion by 2025
The global big data market in the ICT industry is forecasted to reach $273 billion by 2027, growing at a CAGR of 11%

Market Trends and Market Size Interpretation

As the ICT industry races toward a $1.8 trillion digital future fueled by rapid advancements in AI, 5G, and IoT, it’s clear that staying connected, secure, and sustainable isn’t just a strategy — it’s survival in the digital age.

Technological Innovation and Emerging Technologies

About 55% of employees in the ICT industry believe that automation will significantly change their roles by 2025
More than 50% of ICT companies are exploring blockchain applications to enhance security and transparency
The use of robotic process automation (RPA) has increased productivity by an average of 25% in ICT operations
70% of ICT firms have started incorporating quantum computing research into their innovation pipelines
Digital twin technology adoption in the ICT sector has increased by 50% in the last two years, improving predictive maintenance and system management
Around 40% of ICT decision-makers expect to increase their AI and machine learning budgets significantly in 2024
72% of ICT industry leaders believe digital transformation will reshape skill requirements within the next five years
The integration of augmented reality (AR) in ICT customer support has reduced troubleshooting time by an average of 20%
50% of ICT companies report that digital transformation has improved their ability to innovate faster
80% of ICT service providers are adopting high-performance computing (HPC) to meet processing demands for data analysis and AI
58% of ICT organizations are deploying machine learning models to improve predictive maintenance
85% of ICT companies are integrating automation into their network management to improve reliability and reduce downtime
In 2023, there was a 40% increase in the deployment of AI-powered chatbots for ICT customer service
75% of ICT firms believe that emerging technologies like AI, blockchain, and IoT are essential for future growth

Technological Innovation and Emerging Technologies Interpretation

As the ICT industry accelerates its digital metamorphosis—automating roles, exploring blockchain, embracing quantum computing, and deploying AI-driven solutions—it's clear that the only thing more certain than technological disruption is that those who adapt swiftly will redefine their future, while others risk becoming obsolete in the digital dust.