GITNUXREPORT 2025

Remote And Hybrid Work In The Qsr Industry Statistics

Majority of QSR industry favors remote work boosting productivity and retention.

Jannik Lindner

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Key Statistics

Statistic 1

68% of QSR industry employees favor flexible work arrangements

Statistic 2

52% of QSR employees would consider leaving their job for flexible remote work options

Statistic 3

40% of QSR frontline staff have expressed interest in hybrid work schedules

Statistic 4

58% of QSR employees report better work-life balance with hybrid work

Statistic 5

42% of QSR industry leaders see remote work as a necessity post-pandemic

Statistic 6

71% of QSR franchisees believe remote work improves employee retention

Statistic 7

33% of QSR workers have switched to remote work due to COVID-19

Statistic 8

67% of QSR employees believe flexible schedules help reduce burnout

Statistic 9

29% of QSR marketers report increased engagement from digital remote teams

Statistic 10

24% of QSR managers cite challenges in maintaining team cohesion remotely

Statistic 11

44% of QSR employees working remotely report higher job satisfaction

Statistic 12

59% of QSR franchisees see remote work as a strategy to attract younger talent

Statistic 13

66% of QSR operational managers believe remote work improves decision-making speed

Statistic 14

49% of QSR workers expressed willingness to work remotely full-time if given the opportunity

Statistic 15

53% of QSR store managers believe remote work has improved operational communication

Statistic 16

62% of QSR human resources teams see remote work as key to their talent acquisition strategy

Statistic 17

36% of QSR employees report that remote work allows better focus during peak hours

Statistic 18

45% of QSR executives see remote work as a competitive advantage in recruiting top talent

Statistic 19

50% of QSR employees working remotely report fewer workplace disruptions

Statistic 20

43% of QSR employees seek remote work options as a criterion for job acceptance

Statistic 21

74% of QSR marketers believe remote work increases creative output

Statistic 22

80% of QSR employees working remotely prefer hybrid over fully remote models

Statistic 23

41% of QSR brands see remote work as a means to diversify their workforce

Statistic 24

59% of QSR employees working remotely report feeling more empowered in decision-making

Statistic 25

61% of QSR teams believe remote work has positively impacted innovation

Statistic 26

39% of QSR employees say remote work has improved their overall job satisfaction

Statistic 27

55% of QSR franchisees report challenges in maintaining remote team engagement

Statistic 28

75% of QSR managers report increased productivity with hybrid work models

Statistic 29

48% of QSR companies have experienced efficiency gains due to remote work methods

Statistic 30

27% of QSR supply chain managers are analyzing remote work impact on logistics efficiency

Statistic 31

60% of QSR brands have implemented virtual team meetings to facilitate remote working

Statistic 32

35% of QSR marketing teams are fully remote

Statistic 33

55% of corporate QSR roles are now remote or hybrid

Statistic 34

80% of QSR companies report that remote work tools have become essential for daily operations

Statistic 35

41% of QSR brands have dedicated remote work training programs

Statistic 36

69% of QSR franchisees adopted new remote collaboration tools in 2023

Statistic 37

70% of QSR companies are using digital benchmarks to measure remote work productivity

Statistic 38

65% of QSR companies plan to increase their investment in remote work infrastructure in 2024

Statistic 39

38% of QSR companies struggle with implementing remote work technology securely

Statistic 40

70% of QSR brands provide digital communication platforms to support hybrid teams

Statistic 41

31% of QSR industry leaders have noted a shift in customer service strategies towards digital and remote channels

Statistic 42

63% of QSR tech teams are investing in cloud-based collaboration software

Statistic 43

47% of QSR franchise owners reported cost savings due to remote work policies

Statistic 44

22% of QSR brands have developed dedicated remote work policies for their employees

Statistic 45

72% of QSR organizations plan to maintain or increase remote work options post-pandemic

Statistic 46

54% of QSR franchise owners report increased operational flexibility due to remote working options

Statistic 47

46% of QSR HR teams are developing new policies to support remote onboarding

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Key Highlights

  • 68% of QSR industry employees favor flexible work arrangements
  • 75% of QSR managers report increased productivity with hybrid work models
  • 52% of QSR employees would consider leaving their job for flexible remote work options
  • 60% of QSR brands have implemented virtual team meetings to facilitate remote working
  • 47% of QSR franchise owners reported cost savings due to remote work policies
  • 35% of QSR marketing teams are fully remote
  • 40% of QSR frontline staff have expressed interest in hybrid work schedules
  • 65% of QSR companies plan to increase their investment in remote work infrastructure in 2024
  • 58% of QSR employees report better work-life balance with hybrid work
  • 42% of QSR industry leaders see remote work as a necessity post-pandemic
  • 71% of QSR franchisees believe remote work improves employee retention
  • 55% of corporate QSR roles are now remote or hybrid
  • 48% of QSR companies have experienced efficiency gains due to remote work methods

As the QSR industry embraces a new era of flexibility, staggering statistics reveal that over two-thirds of employees favor remote and hybrid work models, transforming operational strategies and workforce dynamics across the sector.

Employee Attitudes and Preferences

  • 68% of QSR industry employees favor flexible work arrangements
  • 52% of QSR employees would consider leaving their job for flexible remote work options
  • 40% of QSR frontline staff have expressed interest in hybrid work schedules
  • 58% of QSR employees report better work-life balance with hybrid work
  • 42% of QSR industry leaders see remote work as a necessity post-pandemic
  • 71% of QSR franchisees believe remote work improves employee retention
  • 33% of QSR workers have switched to remote work due to COVID-19
  • 67% of QSR employees believe flexible schedules help reduce burnout
  • 29% of QSR marketers report increased engagement from digital remote teams
  • 24% of QSR managers cite challenges in maintaining team cohesion remotely
  • 44% of QSR employees working remotely report higher job satisfaction
  • 59% of QSR franchisees see remote work as a strategy to attract younger talent
  • 66% of QSR operational managers believe remote work improves decision-making speed
  • 49% of QSR workers expressed willingness to work remotely full-time if given the opportunity
  • 53% of QSR store managers believe remote work has improved operational communication
  • 62% of QSR human resources teams see remote work as key to their talent acquisition strategy
  • 36% of QSR employees report that remote work allows better focus during peak hours
  • 45% of QSR executives see remote work as a competitive advantage in recruiting top talent
  • 50% of QSR employees working remotely report fewer workplace disruptions
  • 43% of QSR employees seek remote work options as a criterion for job acceptance
  • 74% of QSR marketers believe remote work increases creative output
  • 80% of QSR employees working remotely prefer hybrid over fully remote models
  • 41% of QSR brands see remote work as a means to diversify their workforce
  • 59% of QSR employees working remotely report feeling more empowered in decision-making
  • 61% of QSR teams believe remote work has positively impacted innovation
  • 39% of QSR employees say remote work has improved their overall job satisfaction
  • 55% of QSR franchisees report challenges in maintaining remote team engagement

Employee Attitudes and Preferences Interpretation

With the majority of QSR employees craving flexible, hybrid arrangements that boost satisfaction and retention, industry leaders are increasingly recognizing remote work not just as a pandemic-era adaptation but as a vital ingredient for future growth—though challenges in cohesion still require a dash of strategic seasoning.

Impact on Productivity and Business Performance

  • 75% of QSR managers report increased productivity with hybrid work models
  • 48% of QSR companies have experienced efficiency gains due to remote work methods
  • 27% of QSR supply chain managers are analyzing remote work impact on logistics efficiency

Impact on Productivity and Business Performance Interpretation

Amidst the sizzling fast-food race, QSR managers are finding that blending remote work with on-site operations is not just a side order but a recipe for increased productivity and logistics insights, transforming the industry from within.

Remote Work Adoption and Implementation

  • 60% of QSR brands have implemented virtual team meetings to facilitate remote working
  • 35% of QSR marketing teams are fully remote
  • 55% of corporate QSR roles are now remote or hybrid
  • 80% of QSR companies report that remote work tools have become essential for daily operations
  • 41% of QSR brands have dedicated remote work training programs
  • 69% of QSR franchisees adopted new remote collaboration tools in 2023
  • 70% of QSR companies are using digital benchmarks to measure remote work productivity

Remote Work Adoption and Implementation Interpretation

As the QSR industry sizzles with 60% hosting virtual meetings and 70% adopting new remote tools, it’s clear that even fast-food giants are finding that a well-cooked remote work strategy is now essential to stay competitive—and fully remote marketing teams are proof that you can serve up success at a distance.

Technology Investment and Digital Communication

  • 65% of QSR companies plan to increase their investment in remote work infrastructure in 2024
  • 38% of QSR companies struggle with implementing remote work technology securely
  • 70% of QSR brands provide digital communication platforms to support hybrid teams
  • 31% of QSR industry leaders have noted a shift in customer service strategies towards digital and remote channels
  • 63% of QSR tech teams are investing in cloud-based collaboration software

Technology Investment and Digital Communication Interpretation

As quick-service restaurants shift faster into the digital realm—boosting remote infrastructure investments and digital communication platforms—it's clear that in 2024, the industry is cooking up a recipe for both innovation and security challenges in serving up seamless customer experiences.

Work Flexibility and Policies

  • 47% of QSR franchise owners reported cost savings due to remote work policies
  • 22% of QSR brands have developed dedicated remote work policies for their employees
  • 72% of QSR organizations plan to maintain or increase remote work options post-pandemic
  • 54% of QSR franchise owners report increased operational flexibility due to remote working options
  • 46% of QSR HR teams are developing new policies to support remote onboarding

Work Flexibility and Policies Interpretation

As QSR brands flip the script from fries to flexibility, it's clear that remote work policies are serving up not just cost savings and operational agility, but a recipe for redefining how fast-food giants manage and motivate their teams in the post-pandemic era.