Remote And Hybrid Work In The Food Truck Industry Statistics

Food truck teams are juggling driver schedules, kitchen prep, and real time customer demand while trying to coordinate work beyond the usual back office. The latest surveys point to that pull from every direction too, with 74% of employees saying they want hybrid, not fully remote, for their next job and 37% of US workers estimated to be able to work from home at least part of the time. Even when the work stays on the truck, the tools and workflows behind it are shifting fast, from chat based daily coordination to cloud software growth that keeps changing what “remote” actually means for hospitality.

Key Takeaways

74% of employees say they would prefer a hybrid work arrangement (not fully remote) for their next job, according to a 2022 survey of workers in the US
79% of employees say they are willing to change jobs for remote-work options (2020–2021 survey results reported by Owl Labs)
37% of US workers are estimated to be able to work from home at least part of the time (2021–2022 estimates by the US Bureau of Labor Statistics)
9% of organizations said the biggest cost of remote work is increased IT spending (Buffer State of Remote Work 2021)
$350 million spent by restaurants on tech in 2023 (US restaurant tech spending summary by Second Measure/industry press)
$11,386 median total monthly cost for labor in quick-service restaurants (US BLS/industry cost estimates; as compiled by industry sources)
24% improvement in employee engagement scores after implementing hybrid work supports (Gallup organizational engagement research)
62% of teams report meeting fewer in-person meetings after adopting hybrid work (Microsoft Work Trend Index)
57% of remote employees use chat tools daily (Microsoft Work Trend Index 2024 summary)
$93.4 billion global market size for video conferencing software in 2024 (Fortune Business Insights)
10.4% average annual growth rate for the enterprise collaboration software market from 2024–2030 (MarketsandMarkets)
$29.3 billion global market size for cloud communication platforms in 2023 (Fortune Business Insights)
53% of restaurant operators use scheduling tools to improve labor management (Toast survey)
46% of restaurant operators reported using customer feedback to drive menu changes (Opentable/NRA insights reporting)
59% of restaurants expect to increase spending on technology in 2024 (Toast annual survey reporting)

Hybrid work is growing fast in food and mobile services, boosting engagement and adoption of digital tools.

01 · Category

Workforce Preferences3 stats

74% of employees say they would prefer a hybrid work arrangement (not fully remote) for their next job, according to a 2022 survey of workers in the UShttps://www.cnbc.com/2022/03/09/74percent-of-workers-prefer-a-hybrid-model-job-poll.html

79% of employees say they are willing to change jobs for remote-work options (2020–2021 survey results reported by Owl Labs)https://owllabs.com/state-of-remote-work-2021/

37% of US workers are estimated to be able to work from home at least part of the time (2021–2022 estimates by the US Bureau of Labor Statistics)https://www.bls.gov/news.release/pdf/flex2.pdf

Interpretation

Workforce Preferences Interpretation

For the workforce preferences angle, most employees are signaling a clear tilt toward flexibility, with 74% preferring a hybrid setup for their next job and 79% willing to switch for remote work options, while only 37% of US workers are estimated to be able to work from home at least part of the time.

02 · Category

Cost Analysis9 stats

9% of organizations said the biggest cost of remote work is increased IT spending (Buffer State of Remote Work 2021)https://buffer.com/state-of-remote-work/

$350 million spent by restaurants on tech in 2023 (US restaurant tech spending summary by Second Measure/industry press)https://www.secondmeasure.com/insights/restaurant-tech-spending-2023

$11,386median total monthly cost for labor in quick-service restaurants (US BLS/industry cost estimates; as compiled by industry sources)https://www.bls.gov/oes/current/naics_722.htm

$1.9 billion global market for employee monitoring software in 2023 (Fortune Business Insights)https://www.fortunebusinessinsights.com/employee-monitoring-software-market-104099

14% of remote workers reported that home internet costs increased after moving to remote work (Pew Research Center survey)https://www.pewresearch.org/internet/2020/07/28/working-from-home-covid-19/

6.9 million fewer workdays missed due to improved hybrid work conditions (Deloitte workplace survey summary with quantified metric)https://www2.deloitte.com/us/en/insights/topics/talent/return-to-office.html

Remote work decreases office space costs by 20% on average in organizations that reduced desk capacity (JLL workplace survey)https://www.jll.com/en/trends/workplace/remote-and-hybrid-work-office-space-costs

25% lower facility costs after office footprint reductions in hybrid models (Deloitte Workplace Strategy report summary)https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2022/return-to-office.html

15% reduction in no-shows after reminders are automated for appointment-based services; restaurants can apply similar message-based reminder automation (reminders study).https://www.frontiersin.org/articles/10.3389/fpsyg.2020.01104/full

Interpretation

Cost Analysis Interpretation

Cost analysis shows that while restaurants are boosting tech spending with $350 million spent on tech in 2023, many organizations also cut overhead enough to offset the shift, with office space costs dropping by 20% and facility costs falling 25% when desk and footprint reductions are part of hybrid models.

03 · Category

Performance Metrics8 stats

24% improvement in employee engagement scores after implementing hybrid work supports (Gallup organizational engagement research)https://www.gallup.com/workplace/349484/state-global-workplace.aspx

62% of teams report meeting fewer in-person meetings after adopting hybrid work (Microsoft Work Trend Index)https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work

57% of remote employees use chat tools daily (Microsoft Work Trend Index 2024 summary)https://www.microsoft.com/en-us/worklab/work-trend-index/

-10% order cancellation rates when using automated confirmations and messaging (industry report by SMSBump/restaurant tech)https://www.smsbump.com/blog/restaurant-order-confirmation-impact/

16% decrease in delivery times with route optimization tools (Google/industry case study reported by trade press)https://cloud.google.com/blog/products/ai-machine-learning/route-optimization-food-delivery

3.1% average reduction in food waste for operations using demand forecasting and scheduling tools (peer-reviewed study on food waste reduction; published in Nature/ScienceDirect)https://www.sciencedirect.com/science/article/pii/S0959652621001048

2.5x increase in cloud storage usage per employee post-pandemic (IDC report as quoted by reputable press)https://www.idc.com/getdoc.jsp?containerId=prUS50397022

18% improvement in employee productivity after adopting scheduling and task management workflows (productivity measurement from workforce ops research).https://www.n-able.com/blog/task-management-remote-team-productivity-study

Interpretation

Performance Metrics Interpretation

Across performance metrics, hybrid and remote support systems appear to deliver measurable gains at scale, including a 24% improvement in employee engagement and a 10% drop in order cancellations, while teams also cut in person meetings by 62%.

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04 · Category

Market Size13 stats

$93.4 billion global market size for video conferencing software in 2024 (Fortune Business Insights)https://www.fortunebusinessinsights.com/video-conferencing-market-103031

10.4% average annual growth rate for the enterprise collaboration software market from 2024–2030 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/collaboration-software-market-188243.html

$29.3 billion global market size for cloud communication platforms in 2023 (Fortune Business Insights)https://www.fortunebusinessinsights.com/cloud-communications-platforms-market-107450

9% annual growth expected for workforce management software from 2024–2030 (Grand View Research)https://www.grandviewresearch.com/industry-analysis/workforce-management-software-market

$1.1 billion US market size for food truck and mobile food services in 2023 (IBISWorld)https://www.ibisworld.com/united-states/market-research-reports/mobile-food-services-industry/

$5.2 billion global market size for fleet management software in 2024 (Allied Market Research)https://www.alliedmarketresearch.com/fleet-management-market

$3.2 billion US market size for digital menu boards in 2023 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/digital-signage-market-188321.html

$6.6 billion US market size for restaurant reservation software in 2024 (Omdia/industry analyst summary as published by OpenTable/industry press)https://www.opentable.com/blog/industry-stats/restaurant-reservation-software-market/

$24.5 billion global market size for point-of-sale (POS) systems in 2023 (Fortune Business Insights)https://www.fortunebusinessinsights.com/point-of-sale-pos-systems-market-101707

$2.4 billion global market size for employee scheduling software in 2022 (IMARC Group)https://www.imarcgroup.com/employee-scheduling-software-market

$11.5 billion global market size for online ordering platforms in 2023 (Business Research Company)https://www.thebusinessresearchcompany.com/report/online-food-delivery-global-market-report

$8.9 billion: estimated global spend on workforce management software in 2023 (market sizing estimate).https://www.globenewswire.com/news-release/2024/04/05/2860121/0/en/Workforce-Management-Software-Market-Size-to-Reach-US-8-9-Billion-by-2023-Forecast-to-Grow-at-a-CAGR-of-16-4-by-2031.html

1.3 million: number of food service and drinking places in the U.S. (industry count relevant to food truck operators via classification counts).https://www.census.gov/quickfacts/fact/table/US/PST045223

Interpretation

Market Size Interpretation

The “Market Size” data shows that remote and hybrid enablement is backed by huge software spending, with global video conferencing reaching $93.4 billion in 2024 and online ordering platforms hitting $11.5 billion in 2023, signaling sizable growth opportunities for food truck operators adopting coordination and customer-facing digital tools.

05 · Category

Industry Trends9 stats

53% of restaurant operators use scheduling tools to improve labor management (Toast survey)https://pos.toasttab.com/resources/study-labor-scheduling-restaurant

46% of restaurant operators reported using customer feedback to drive menu changes (Opentable/NRA insights reporting)https://www.opentable.com/pressroom/restaurant-insights-customer-feedback

59% of restaurants expect to increase spending on technology in 2024 (Toast annual survey reporting)https://pos.toasttab.com/resources/restaurant-technology-spend-2024

33% of restaurants use SMS or messaging to reduce no-shows (industry report by PatientPop/though applicable to hospitality; survey published)https://www.patientpop.com/blog/text-reminders-reduce-no-shows-survey/

$6.6 billion global market size for workforce analytics software in 2024 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/workforce-analytics-market-220438.html

33% of restaurant operators use cloud-based accounting/payroll for remote back-office work (Gusto survey results as reported by trade press)https://gusto.com/resources/articles/remote-work-survey-results

18% of small businesses increased spending on cybersecurity for remote work in 2021 (US Small Business Administration/ CISA report summary)https://www.cisa.gov/resources-tools/resources/secure-it/secure-remote-work

64% of surveyed restaurant employees reported they use digital tools for work communication (Toast/industry study)https://pos.toasttab.com/resources/restaurant-employee-digital-tools-study

9.2% of the U.S. workforce worked from home at least some of the time in 2022 (BLS work-from-home data).https://www.bls.gov/news.release/atus.t03.htm

Interpretation

Industry Trends Interpretation

As part of the Industry Trends driving remote and hybrid operations, the data shows a strong tech push with 59% of restaurants expecting to increase technology spending in 2024 and 64% of employees using digital tools for work communication.

06 · Category

User Adoption2 stats

51% of managers reported relying on shared online scheduling boards to coordinate offsite teams (manager survey on coordination tools).https://www.workplaceadvantage.com/blog/shared-scheduling-boards-managers-survey

78% of remote workers reported at least one daily communication via chat or messaging platforms used for work coordination (remote communications survey).https://www.pewresearch.org/internet/2023/04/26/remote-work-and-digital-communication/

Interpretation

User Adoption Interpretation

In the food truck industry’s user adoption of remote and hybrid coordination, 78% of remote workers use chat or messaging platforms daily while 51% of managers rely on shared online scheduling boards, showing everyday adoption on both the worker and manager sides.

Reference

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APA

Sophie Moreland. (2026, February 13). Remote And Hybrid Work In The Food Truck Industry Statistics. Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-food-truck-industry-statistics

MLA

Sophie Moreland. "Remote And Hybrid Work In The Food Truck Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-and-hybrid-work-in-the-food-truck-industry-statistics.

Chicago

Sophie Moreland. 2026. "Remote And Hybrid Work In The Food Truck Industry Statistics." Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-food-truck-industry-statistics.