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Automotive ServicesTop 10 Best Autoshop Software of 2026
Discover top 10 autoshop software solutions to streamline operations. Compare features, find the best fit, and boost efficiency. Explore now.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Shop-Ware
Service order management linked to customer and vehicle profiles
Built for automotive workshops needing integrated service orders, vehicle records, and parts tracking.
Shopmonkey
Vehicle record management that ties estimates, invoices, and service history together
Built for automotive service teams managing recurring jobs, parts, and technician scheduling.
Tekmetric
Tekmetric workflows that connect vehicle intake, estimates, work orders, and job completion
Built for multi-bay shops needing end-to-end service workflow control and performance reporting.
Related reading
Comparison Table
This comparison table reviews leading autoshop software options, including Shop-Ware, Shopmonkey, Tekmetric, DealerSocket DMS, and aVantys DMS, alongside other shop-management and DMS platforms. It highlights the tools that affect daily operations such as repair order workflows, customer and vehicle records, parts and estimating support, and dealer or shop integrations. Use the feature side-by-side to identify which system matches the workflow needs of the shop.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Shop-Ware Provides automotive shop management for estimates, work orders, invoicing, inventory, and customer communications. | shop management | 8.3/10 | 8.7/10 | 7.9/10 | 8.2/10 |
| 2 | Shopmonkey Runs service write-ups with digital vehicle inspection, estimates, invoicing, and technician workflow for auto shops. | all-in-one | 8.2/10 | 8.6/10 | 8.1/10 | 7.8/10 |
| 3 | Tekmetric Offers automotive service management with estimates, work orders, direct messaging, and parts and labor tracking. | service management | 8.1/10 | 8.6/10 | 7.9/10 | 7.6/10 |
| 4 | DealerSocket DMS Delivers dealer and automotive operations management through a dealer management system that supports service and inventory workflows. | dealer management | 7.6/10 | 7.8/10 | 7.2/10 | 7.6/10 |
| 5 | aVantys DMS Provides dealer management capabilities for automotive retail operations including service and parts processes. | dealer management | 7.4/10 | 7.8/10 | 7.0/10 | 7.3/10 |
| 6 | RouteOptics Optimizes field service scheduling and routes for automotive-related onsite work with driver tracking and dispatch tools. | field service | 7.7/10 | 8.0/10 | 7.6/10 | 7.4/10 |
| 7 | AutoFlow Supports automotive shop operations with digital intake, estimates, work orders, and billing workflows. | shop operations | 7.5/10 | 7.6/10 | 7.0/10 | 7.8/10 |
| 8 | GaragePlug Connects automotive shops with customer communication and management workflows that support estimates and service follow-ups. | customer workflow | 7.4/10 | 7.2/10 | 7.6/10 | 7.5/10 |
| 9 | ServiceTitan Automates field service operations with scheduling, dispatch, job costing, invoicing, and customer engagement for service businesses. | field service | 7.6/10 | 8.2/10 | 7.4/10 | 7.1/10 |
| 10 | eGOS Mobile Manages automotive repair orders and inventory with mobile workflows and dispatch tools for service operations. | repair management | 7.1/10 | 7.1/10 | 7.6/10 | 6.6/10 |
Provides automotive shop management for estimates, work orders, invoicing, inventory, and customer communications.
Runs service write-ups with digital vehicle inspection, estimates, invoicing, and technician workflow for auto shops.
Offers automotive service management with estimates, work orders, direct messaging, and parts and labor tracking.
Delivers dealer and automotive operations management through a dealer management system that supports service and inventory workflows.
Provides dealer management capabilities for automotive retail operations including service and parts processes.
Optimizes field service scheduling and routes for automotive-related onsite work with driver tracking and dispatch tools.
Supports automotive shop operations with digital intake, estimates, work orders, and billing workflows.
Connects automotive shops with customer communication and management workflows that support estimates and service follow-ups.
Automates field service operations with scheduling, dispatch, job costing, invoicing, and customer engagement for service businesses.
Manages automotive repair orders and inventory with mobile workflows and dispatch tools for service operations.
Shop-Ware
shop managementProvides automotive shop management for estimates, work orders, invoicing, inventory, and customer communications.
Service order management linked to customer and vehicle profiles
Shop-Ware stands out with an all-in-one shop management approach tailored to automotive workflows. It supports appointment and job tracking, customer and vehicle records, and service order processing in one place. The system also covers inventory and workshop operations so technicians and service advisors can work from the same operational data model. Stronger automation and reporting depend on configuration quality across catalog, services, and process templates.
Pros
- Workshop-focused data model for customers, vehicles, and service orders
- End-to-end workflow coverage from intake to job tracking
- Inventory management supports parts availability inside service operations
- Reporting helps monitor service workload and operational throughput
Cons
- Setup effort can be high when aligning services, items, and workflows
- Operational reporting quality depends on consistent data entry practices
- Advanced automation requires careful process configuration
Best For
Automotive workshops needing integrated service orders, vehicle records, and parts tracking
More related reading
Shopmonkey
all-in-oneRuns service write-ups with digital vehicle inspection, estimates, invoicing, and technician workflow for auto shops.
Vehicle record management that ties estimates, invoices, and service history together
Shopmonkey stands out with a native focus on automotive shop operations, pairing job management with real workshop scheduling workflows. The system includes vehicle records, estimates and invoices, parts and labor costing, and mobile-ready task tracking for day-to-day service work. It also supports integrations such as online booking and digital customer communication to reduce manual phone work. Built-in reporting helps shops review throughput, profitability, and technician workload across services.
Pros
- Workshop scheduling and job workflows match how service desks operate
- Vehicle history, estimates, and invoicing stay connected to each job
- Parts and labor tracking supports pricing with strong operational context
- Reporting covers throughput and profitability by job and technician
Cons
- Setup of service catalogs and permissions can take multiple iterations
- Some multi-location processes require more configuration than expected
- Advanced reporting filters can feel harder than core day-to-day tasks
Best For
Automotive service teams managing recurring jobs, parts, and technician scheduling
Tekmetric
service managementOffers automotive service management with estimates, work orders, direct messaging, and parts and labor tracking.
Tekmetric workflows that connect vehicle intake, estimates, work orders, and job completion
Tekmetric stands out with a strong focus on shop operations workflows tied to digital vehicle records, job status, and technician execution. Core capabilities cover estimating, work orders, customer communication, and reporting for shop performance tracking. The system also supports integrations with common automotive software ecosystems so data can move between tools instead of living in silos.
Pros
- Centralized vehicle and job workflow reduces missed steps across estimates and RO creation
- Robust reporting shows advisor and technician activity plus operational bottlenecks
- Workflow design supports service pipelines from intake through completion and invoicing
Cons
- Setup and process mapping can take time for shops with complex internal standards
- Reporting depth can feel dense without a cleanup of categories and templates
- Some workflows require consistent data entry to avoid downstream mismatches
Best For
Multi-bay shops needing end-to-end service workflow control and performance reporting
More related reading
DealerSocket DMS
dealer managementDelivers dealer and automotive operations management through a dealer management system that supports service and inventory workflows.
Work order workflow with service tracking linked to vehicle and customer history
DealerSocket DMS focuses on dealer operations with built-in workflow for inventory, customer records, and service work tracking in one system. It supports core dealership cycles across sales and service with appointment handling, parts and labor oriented work management, and document logging tied to customer and vehicle histories. The product is strongest where process consistency matters, including dispatching work orders and keeping service activity organized.
Pros
- Service workflow ties work orders to vehicle and customer histories
- Inventory and customer data stay connected across sales and service processes
- Work management supports dispatch and tracking of day-to-day service activities
Cons
- Setup and process mapping take time for teams with complex dealer operations
- Reporting and screen navigation can feel rigid compared with more modern UIs
- Some advanced customization depends on admin configuration rather than self-serve tools
Best For
Dealerships needing integrated service DMS workflows and consistent operational tracking
aVantys DMS
dealer managementProvides dealer management capabilities for automotive retail operations including service and parts processes.
Workshop process workflow automation tied to vehicle and job documentation
aVantys DMS stands out with strong workflow coverage for automotive dealer operations, including order and workshop processes. The system supports vehicle-centric records and document handling to keep sales and service activities connected. It also emphasizes operational automation across planning, execution, and internal coordination for workshop teams.
Pros
- Vehicle-focused data model supports service and sales continuity
- Workshop workflow coverage supports structured planning and execution
- Document management helps centralize job and vehicle related files
- Process automation reduces manual coordination across teams
Cons
- Dealer-specific workflows can require configuration and internal training
- Workflows can feel rigid without strong process mapping upfront
- Reporting requires more setup to produce decision-ready views
Best For
Automotive dealers needing structured workshop workflows and vehicle-centric records
RouteOptics
field serviceOptimizes field service scheduling and routes for automotive-related onsite work with driver tracking and dispatch tools.
Route optimization for technician stop sequencing within scheduled dispatch runs
RouteOptics stands out by pairing route planning with real-world field execution for automotive service businesses. Core capabilities include dispatching jobs to technicians, optimizing stop sequences, and giving drivers turn-by-turn style navigation links for daily routes. The system supports job scheduling workflows that reduce manual coordination between office staff and the field. Reporting around execution and travel patterns helps track performance across service visits.
Pros
- Route optimization reduces stop inefficiency versus manual scheduling
- Dispatch workflows connect shop assignments to field technician routes
- Tracking of completed service stops supports operational reporting
Cons
- Service-specific shop workflows can feel thin next to ERP-style suites
- Setup and data cleanliness affect routing accuracy and assignment quality
- Limited depth for complex multi-shop processes and custom forms
Best For
Autoshops needing route optimization and dispatch visibility for field service technicians
More related reading
AutoFlow
shop operationsSupports automotive shop operations with digital intake, estimates, work orders, and billing workflows.
Trigger-based workflow automation for routing jobs and tasks through shop stages
AutoFlow stands out for automating service workflows inside an automotive shop using configurable, trigger-based processes. Core capabilities include customer intake, job tracking, and task routing across the shop team so work moves through a defined sequence. The system focuses on operational coordination rather than vehicle diagnostics or parts management, which keeps implementations centered on shop execution. Teams get standardized handoffs and fewer manual status updates through workflow templates and activity logs.
Pros
- Configurable workflows enforce consistent job handoffs across departments
- Task routing keeps technicians aligned with next-step requirements
- Activity logs provide traceability for status changes and assignments
- Customer intake flows reduce manual re-entry of service details
Cons
- Workflow setup can feel complex for shops without process documentation
- Limited depth for parts inventory and purchasing workflows
- Reporting is functional but not granular enough for advanced KPI views
- Integrations are not strong enough to replace a full shop management suite
Best For
Automotive shops needing workflow automation and job coordination without heavy customization
GaragePlug
customer workflowConnects automotive shops with customer communication and management workflows that support estimates and service follow-ups.
Technician-to-work-order tracking that keeps job status and assignments connected
GaragePlug centers on shop workflow organization for vehicle service businesses with customer, job, and technician tracking. Core capabilities typically include estimating and work order management that connects job status to technician execution. The system also supports shop communication needs through structured forms and internal updates rather than generic ticketing. Reporting is geared toward operational visibility like work progress and throughput.
Pros
- Job and technician tracking keeps work status aligned to assignments
- Work order and estimating workflows reduce manual handoffs between staff
- Operational reporting supports understanding of progress and bottlenecks
Cons
- Limited depth for complex multi-step approvals across many job types
- Integration options feel narrow for shops needing deep accounting or CRM syncing
- Template customization can require extra setup to match unique shop processes
Best For
Auto shops needing structured work orders and technician assignment workflows
More related reading
ServiceTitan
field serviceAutomates field service operations with scheduling, dispatch, job costing, invoicing, and customer engagement for service businesses.
Visual job workflow automation with task lists and technician execution tied to each appointment
ServiceTitan stands out with deep end-to-end shop management that connects dispatch, job workflows, and revenue operations in one system. The platform covers scheduling, estimates and invoicing, technician task execution, and inventory management tied to specific jobs. Built-in reporting supports performance views across customers, technicians, and operational KPIs. Strong integration options help route data between the shop, mobile work, and other business tools.
Pros
- Comprehensive job lifecycle covers quote, dispatch, technician work, and invoicing
- Robust scheduling and dispatch tools reduce manual coordination across multiple techs
- Detailed operational reporting connects labor, parts, and job status to business KPIs
- Mobile-first technician workflows keep updates tied to the active job
Cons
- Workflow setup and field mapping can be time-consuming for new implementations
- Advanced configuration increases admin dependence for ongoing process changes
- Some teams face friction when translating complex business rules into automation
Best For
Multi-location repair shops needing job costing, dispatch control, and KPI reporting
eGOS Mobile
repair managementManages automotive repair orders and inventory with mobile workflows and dispatch tools for service operations.
Mobile job status updates for technicians and dispatch coordination
eGOS Mobile is built specifically for automotive shops that need mobile access to shop workflows and job progress updates. The system supports operational tracking for service work and customer-facing communication from the field. It focuses on keeping technicians and dispatch aligned with live job status rather than offering broad, generic business modules. As an autoshop workflow tool, it emphasizes daily execution over deep customization.
Pros
- Mobile-first job and status access for technicians and dispatch
- Automotive-focused workflow reduces setup for shop-specific processes
- Supports keeping customer and team updates aligned with job progress
Cons
- Limited workflow depth compared with broader autoshop suites
- Customization options feel constrained for complex multi-location operations
- Reporting depth may not satisfy shops needing advanced analytics
Best For
Auto shops needing simple mobile job tracking and status updates
Conclusion
After evaluating 10 automotive services, Shop-Ware stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Autoshop Software
This buyer’s guide explains how to choose autoshop software that supports estimates, work orders, dispatch, technician workflows, and customer communication. It covers Shop-Ware, Shopmonkey, Tekmetric, DealerSocket DMS, aVantys DMS, RouteOptics, AutoFlow, GaragePlug, ServiceTitan, and eGOS Mobile. The guide maps common shop workflows to specific tools so teams can select the right fit for daily execution.
What Is Autoshop Software?
Autoshop software centralizes automotive service operations so intake, estimates, work orders, technician execution, and invoicing share the same job and vehicle records. It reduces manual handoffs by linking customer and vehicle profiles to service workflows and task status updates. Shop-Ware and Tekmetric model service work around vehicle and job pipelines from intake to completion. ServiceTitan expands that coverage into multi-location scheduling, dispatch, and job costing for shops that run high-volume, KPI-driven operations.
Key Features to Look For
Autoshop tools need operational structure so teams can move work through consistent stages without status confusion.
Vehicle and customer records tied to service order execution
Shop-Ware links service orders to customer and vehicle profiles so intake and job history stay connected to the work being performed. Shopmonkey and Tekmetric similarly tie vehicle records to estimates, invoices, and service history to prevent lost context between advisors and technicians.
End-to-end job workflow from intake to job completion
Tekmetric focuses on workflows that connect vehicle intake, estimates, work orders, and job completion in a single operational pipeline. ServiceTitan delivers visual job workflow automation with task lists tied to each appointment so execution stays aligned to the active job.
Technician task routing with traceability through activity logs
AutoFlow provides trigger-based workflow automation that routes tasks across shop stages and maintains activity logs for status changes and assignments. GaragePlug keeps technician-to-work-order tracking connected to job status so teams can see exactly which assignment is active.
Service scheduling and dispatch workflows
Shopmonkey pairs job workflows with workshop scheduling workflows so service desks can manage recurring jobs and technician availability. ServiceTitan and RouteOptics add dispatch depth where technicians need scheduling, stop sequencing visibility, and route execution tracking.
Parts and labor tracking tied to jobs
Shopmonkey includes parts and labor costing as part of connected estimates and invoices so pricing stays grounded in the job context. ServiceTitan and Shop-Ware support inventory and workshop operations in a way that ties parts and job status to operational reporting.
Operational reporting for throughput, profitability, and workflow bottlenecks
Shopmonkey reporting covers throughput, profitability, and technician workload across services. Tekmetric provides robust reporting for advisor and technician activity plus operational bottlenecks, while ServiceTitan connects labor, parts, and job status to operational KPIs.
How to Choose the Right Autoshop Software
The right choice depends on whether the shop needs vehicle-centric service ordering, shop-stage workflow automation, or dispatch and field execution.
Map the software to the shop’s workflow stages
If service intake, estimates, work orders, and job completion must stay connected, Tekmetric and Shop-Ware fit best because they connect vehicle intake and service order management into a continuous pipeline. If work must move through defined shop stages with fewer manual handoffs, AutoFlow uses configurable trigger-based workflows and activity logs to enforce consistent job handoffs.
Confirm vehicle record continuity across estimates and invoicing
Shops that rely on returning customer context should prioritize tools like Shopmonkey and DealerSocket DMS because they manage vehicle and customer history and tie estimates and service tracking to those histories. Teams that need service orders linked to vehicle and customer profiles should focus on Shop-Ware and DealerSocket DMS.
Decide whether the center of gravity is shop execution or field dispatch
For onsite field service with route optimization and technician stop sequencing, RouteOptics pairs dispatch workflows with route planning and completion tracking. For shops operating primarily inside a repair environment, GaragePlug and eGOS Mobile concentrate on technician-to-work-order tracking or mobile job status updates tied to service work.
Check whether reporting needs are day-to-day or KPI-focused
If reporting must support throughput, profitability, and technician workload, Shopmonkey and Tekmetric provide reporting built around job and technician activity. If leadership needs scheduling, dispatch, inventory tied to jobs, and KPI reporting across customers and operational metrics, ServiceTitan provides deeper end-to-end business KPI views.
Validate setup effort against the shop’s process maturity
Shops with defined service catalogs and internal process standards should consider Shop-Ware and Tekmetric because stronger automation and reporting depend on aligned service, item, and process configuration. If the team needs workflow automation without parts inventory depth, AutoFlow keeps implementation centered on shop execution with configurable workflow templates and routing.
Who Needs Autoshop Software?
Autoshop software benefits different kinds of automotive operations based on workflow complexity and the need for scheduling, job costing, or dispatch execution.
Automotive workshops that want integrated service ordering plus vehicle records and parts tracking
Shop-Ware is built for automotive workshops that need end-to-end service order management linked to customer and vehicle profiles and supported inventory management inside service operations. Shopmonkey also suits this audience by tying estimates, invoices, and service history to vehicle records with parts and labor costing.
Multi-bay service teams that need end-to-end control from intake through job completion
Tekmetric fits multi-bay shops because its workflows connect vehicle intake, estimates, work orders, and job completion while providing reporting for advisor and technician activity and bottlenecks. ServiceTitan also supports end-to-end control but adds deeper dispatch and KPI reporting suitable for higher-volume, multi-location operations.
Dealership teams that require consistent service workflow linked to vehicle and customer history
DealerSocket DMS serves dealership operations where service DMS workflows, appointment handling, and work order tracking must stay connected to customer and vehicle histories. aVantys DMS supports vehicle-centric records and workshop process workflow automation tied to vehicle and job documentation for structured dealer workshop execution.
Field service operations that need route optimization and dispatch visibility for technicians
RouteOptics is designed for autoshops that dispatch technicians to onsite work, optimize stop sequences, and track completed service stops for operational reporting. ServiceTitan can also work for multi-location repair shops needing dispatch control and job costing, while eGOS Mobile targets shops needing mobile job status updates for technicians and dispatch coordination.
Common Mistakes to Avoid
Common selection errors usually come from choosing the wrong workflow depth, underestimating configuration needs, or neglecting how teams will use reporting day to day.
Choosing a tool that cannot enforce a consistent job workflow
AutoFlow and ServiceTitan reduce inconsistent handoffs by using trigger-based workflow automation or visual task lists tied to appointments. GaragePlug and eGOS Mobile focus on technician-to-work-order status and mobile updates, but they offer less depth for multi-step approvals across many job types.
Overlooking the importance of vehicle and customer history connectivity
Shop-Ware, Shopmonkey, and Tekmetric keep service order context tied to customer and vehicle profiles so estimates, invoices, and job status do not fragment. DealerSocket DMS and aVantys DMS similarly center work on vehicle-centric records and link service tracking to vehicle and customer history.
Assuming reporting will be actionable without disciplined data entry
Shop-Ware reports operational throughput and workload, but reporting quality depends on consistent data entry practices across services and workflows. Tekmetric also delivers robust reporting but can feel dense without cleaning up categories and templates.
Forgetting that route optimization depends on clean scheduling and assignment data
RouteOptics routing accuracy depends on service-specific data quality and data cleanliness that affects assignment quality. When routing needs are complex and custom forms are required, RouteOptics can feel limited compared with broader shop management suites like ServiceTitan.
How We Selected and Ranked These Tools
we evaluated each autoshop software tool on three sub-dimensions. Features accounted for 0.40 of the overall score. Ease of use accounted for 0.30 of the overall score. Value accounted for 0.30 of the overall score. Overall equals 0.40 × features + 0.30 × ease of use + 0.30 × value. Shop-Ware separated itself from lower-ranked tools with strong features weight from its workshop-focused service order management linked to customer and vehicle profiles plus inventory and reporting coverage from intake to job tracking.
Frequently Asked Questions About Autoshop Software
Which autoshop software is best for end-to-end service workflow tracking from intake to work completion?
Tekmetric is built for end-to-end job execution because it ties vehicle intake, estimates, work orders, job status, and completion reporting into one workflow. ServiceTitan also supports dispatch, technician task execution, and inventory tied to specific jobs across scheduling, estimates, and invoicing.
Which platform is strongest for shops that need integrated vehicle records linked to estimates and invoices?
Shopmonkey provides vehicle record management that connects estimates, invoices, and service history in one operational thread. Shop-Ware also links service order processing to customer and vehicle profiles so technicians and advisors work from the same records model.
What tool helps multi-bay shops coordinate technician work and track performance across job stages?
Tekmetric supports shop operations workflow control with digital vehicle records and job status linked to technician execution. ServiceTitan adds KPI reporting across customers and technicians while using visual task lists tied to each appointment.
Which autoshop software supports dealership-style service tracking with process consistency across dispatch and documentation?
DealerSocket DMS focuses on dealership workflows with service work tracking, appointment handling, and document logging tied to customer and vehicle history. aVantys DMS also emphasizes structured workshop workflow automation with vehicle-centric records and internal coordination for workshop teams.
Which solution is best for field dispatch and route optimization for scheduled technician visits?
RouteOptics combines route planning with execution by dispatching jobs to technicians and optimizing stop sequencing within scheduled runs. It also generates navigation links and reports execution and travel patterns to track service visit performance.
Which autoshop software automates internal job routing and task sequencing using configurable triggers?
AutoFlow uses configurable, trigger-based workflows to route tasks across shop stages and standardize handoffs through activity logs. Shop-Ware also supports automation and reporting driven by configuration quality across services and process templates, but AutoFlow is more focused on operational coordination templates.
Which platform is best for mobile job status updates so dispatch and technicians stay aligned during the day?
eGOS Mobile is built specifically for automotive mobile access that keeps technicians and dispatch aligned with live job progress updates. It focuses on daily execution and customer-facing communication from the field rather than broad generic business modules.
Which tool fits shops that want technician-to-work-order tracking with structured internal communication?
GaragePlug centers on structured work order organization and technician assignment workflows by connecting job status to technician execution. It supports shop communication using structured forms and internal updates instead of generic ticketing.
Which autoshop software is better for shops that prioritize reporting on throughput, profitability, and technician workload?
Shopmonkey includes built-in reporting that reviews throughput, profitability, and technician workload across services. ServiceTitan adds performance views and KPI reporting across customers and technicians, with revenue operations connected through estimates and invoicing.
Which platform reduces manual coordination by supporting integrations for online booking and digital customer communication?
Shopmonkey supports integrations such as online booking and digital customer communication to reduce phone-based coordination. Tekmetric also supports integrations with common automotive ecosystems so data can move between tools instead of staying siloed.
Tools reviewed
Referenced in the comparison table and product reviews above.
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