If 63% of workers feel their jobs are being automated, 74% know they must learn new skills to keep up, and 60% of organizations are planning to pour significantly more investment into reskilling and upskilling, then the real question for the information industry is whether you will stay ahead of the skills shift or fall behind.
Key Takeaways
- 94% of employees would stay longer at a company that invests in their career growth
- 67% of organizations say they use internal talent mobility to fill skills gaps
- 58% of employees say they would take a job with a different employer if they were offered better training opportunities
- 63% of workers report their job is being automated and require new skills
- 74% of workers say they will need to learn new skills to keep up with changes at work
- 83% of organizations say they are at least “somewhat” concerned about losing skills
- 50% of employees are expected to need reskilling by 2025
- 14% of workers will need reskilling due to technological change by 2027
- 44% of employers plan to increase training for digital skills
- In the U.S., 58.6% of workers participated in training (public or company) in 2017
- In the U.S., 1.3 million workers were in occupations with high exposure to technology change (2018 estimate)
- 19% of jobs in the U.S. are expected to be in high automation risk categories
- In 2021, the U.S. had 547,000 openings for software developers
- The BLS projects software developer employment will grow by 25% from 2021 to 2031
- U.S. data scientists employment is projected to grow 36% from 2021 to 2031
Upskill and reskill for tech change, keeping jobs, hiring, and retention strong.
Employee Need & Retention
194% of employees would stay longer at a company that invests in their career growth[1]
Verified267% of organizations say they use internal talent mobility to fill skills gaps[2]
Verified358% of employees say they would take a job with a different employer if they were offered better training opportunities[3]
Verified440% of respondents say training opportunities are a major factor in deciding whether to stay[4]
Directional543% of employees would be more likely to stay with a company longer if it invested in training and development[5]
Single source691% of employees say they’re more likely to stay if the company invests in their career[6]
Verified776% of employees who receive training report improved performance[7]
Verified872% of employees say they want skills development[8]
Verified986% of HR leaders believe employee training is critical to retention[9]
Directional1063% of workers are likely to stay with an employer for at least 2 years if they receive training[10]
Single source1147% of employees say that they would consider leaving if training is not offered[11]
Verified1281% of HR professionals believe skills development affects retention[12]
Verified1352% of employees say learning new skills helps them feel more engaged[13]
Verified1439% of employees say they use skills they learned from training at work weekly[14]
Directional1535% of employees say they feel less confident in their skills without ongoing learning[15]
Single source1649% of employees report they are motivated by training opportunities[16]
Verified1776% of people say they would switch jobs to learn new skills[17]
Verified1857% of employees believe they are currently missing skills needed for the future[18]
Verified1945% of workers say they want more training[19]
Directional2070% of employers say they provide training to improve employee retention[20]
Single source2133% of employees say they leave due to lack of opportunities to grow[21]
Verified2288% of managers say career development is a driver of retention[22]
Verified2344% of employees would consider a role at a new company to advance their skills[23]
Verified2462% of workers say they want training paid for by the employer[24]
Directional2555% of employees say they learn best when training is connected to career progression[25]
Single source2669% of employees say they need opportunities to learn to perform their roles[10]
Verified2748% of employees say training is important for career advancement[26]
Verified2865% of companies believe that investing in employee development is key to achieving strategy[27]
Verified2929% of workers say they have access to training that helps them keep up with new technologies[28]
Directional3049% of workers report they learned new skills through formal training provided by employer[29]
Single source3140% of employees say their company should do more training to keep them current[30]
VerifiedEmployee Need & Retention Interpretation
In today’s information industry, most employees are essentially voting with their feet, because when companies invest in training and real career growth, people stay longer, perform better, and feel more engaged, but when learning opportunities are scarce or tied to nothing, a significant chunk start looking elsewhere for the next skill upgrade.
Workforce Demand & Drivers
163% of workers report their job is being automated and require new skills[31]
Verified274% of workers say they will need to learn new skills to keep up with changes at work[32]
Verified383% of organizations say they are at least “somewhat” concerned about losing skills[33]
Verified446% of organizations have skills gaps that affect productivity[34]
Directional554% of employees report they would benefit from training to stay relevant in their job[35]
Single source658% of employers say they have difficulty finding candidates with the skills they need[36]
Verified761% of workers are concerned about their ability to keep up with new technologies[37]
Verified860% of organizations say they are planning to significantly increase reskilling and upskilling investments[38]
Verified941% of workers say they need training to be able to do their job[39]
Directional1087% of L&D leaders say skills shortages are one of the top challenges they face[40]
Single sourceWorkforce Demand & Drivers Interpretation
With automation moving the goalposts, most workers and organizations agree that skills are already slipping and training is the only realistic way to stay employable, productive, and competitive.
Training & Upskilling Programs
150% of employees are expected to need reskilling by 2025[32]
Verified214% of workers will need reskilling due to technological change by 2027[32]
Verified344% of employers plan to increase training for digital skills[41]
Verified483% of organizations say they have adopted learning platforms[42]
Directional557% of companies use internal academies to upskill employees[43]
Single source670% of employees say they would stay longer if the company invests in training[1]
Verified776% of L&D organizations measure training effectiveness[44]
Verified863% of companies offer mentorship programs for upskilling[45]
Verified938% of organizations report using microlearning approaches for reskilling[46]
Directional1046% of companies use MOOCs for reskilling[47]
Single source1185% of enterprises use eLearning for workforce training[48]
Verified1268% of HR leaders plan to use AI in learning and development[49]
Verified1372% of training budgets are spent on employee development[50]
Verified1434% of companies report difficulty aligning training with business needs[51]
Directional1560% of employees report training content is not relevant to their work[52]
Single source1643% of workers want training on their current job skills[53]
Verified1752% of organizations plan to evaluate training with skill assessments[54]
Verified1858% of companies use skills taxonomy frameworks to guide training[55]
Verified1931% of organizations use competency models for reskilling planning[56]
Directional2045% of employees complete training within 30 days of recommendation[57]
Single source2139% of companies offer “career pathways” with structured learning steps[58]
Verified2226% of companies require certification for certain roles[59]
Verified2332% of companies provide on-the-job training as the primary upskilling method[60]
Verified2423% of companies use apprenticeships for adult reskilling[61]
Directional2549% of workers receive training at work[62]
Single source2654% of companies use external training providers for specialized reskilling[63]
Verified2741% of L&D teams report using learning analytics to improve programs[64]
Verified2867% of organizations say employees are more likely to adopt training when it is personalized[65]
Verified2973% of companies say they use badges/certifications to verify skills[66]
Directional3058% of employees want learning that is available on-demand[67]
Single source3147% of organizations use cohort-based training for reskilling[68]
Verified3262% of L&D leaders report support from leadership for reskilling efforts[69]
Verified3335% of companies report that training effectiveness is not measured well[70]
Verified3428% of firms offer time for employees to learn during work hours[71]
DirectionalTraining & Upskilling Programs Interpretation
As the information industry hurtles toward 2025, the numbers say half the workforce will need reskilling, most employers are trying to respond with digital learning, internal academies, microlearning, MOOCs, and learning analytics, but relevance and measurement still lag behind, leaving many employees to feel the training does not quite fit until companies personalize it, back it with leadership time, and tie it to real job outcomes and careers.
Technology Adoption & Industry Change
1In the U.S., 58.6% of workers participated in training (public or company) in 2017[72]
Verified2In the U.S., 1.3 million workers were in occupations with high exposure to technology change (2018 estimate)[73]
Verified319% of jobs in the U.S. are expected to be in high automation risk categories[74]
Verified434% of jobs in the U.S. are susceptible to automation over the next two decades[74]
Directional547% of jobs in the U.K. face risk of automation[74]
Single source635% of tasks in jobs in OECD countries are automatable with current technology[75]
Verified714% of work tasks in the U.S. are expected to be automated by 2025[76]
Verified8Gartner estimated 15.5 million U.S. jobs could be displaced by automation by 2025[76]
Verified9Gartner estimated 25.6 million jobs could be displaced across the U.S.[77]
Directional102022: 65% of surveyed businesses adopted AI at least in some capacity[78]
Single source112022: 35% of surveyed businesses had already fully deployed AI in production[78]
Verified122023: 41% of organizations plan to adopt generative AI[79]
Verified132023: $207 billion is forecast global enterprise AI spending[80]
Verified142023: 43% of enterprises expect to use generative AI in at least one business process[81]
Directional152022: 67% of businesses report skill gaps are a barrier to AI adoption[82]
Single source162021: 69% of companies say they lack enough skills to implement cloud-based services[83]
Verified172020: 85% of organizations plan to adopt cloud in the near future[84]
Verified182020: 94% of organizations are expected to use cloud services by 2023[85]
Verified192021: 56% of businesses are planning to reskill employees due to digital transformation[86]
Directional202022: 73% of IT leaders expect skills shortages to increase[87]
Single source212020: 57% of executives say they need to retrain staff for automation[88]
Verified222019: 52% of organizations report skills gaps in digital technologies[89]
Verified232023: 31% of jobs are projected to change due to AI[90]
Verified242023: 6% of jobs are projected to be eliminated due to technology change[90]
Directional252023: 23% of jobs are projected to be newly created due to technology change[90]
Single source262018: 66% of organizations in financial services reported needing more data skills[91]
Verified272021: 64% of cybersecurity professionals say there is a skills shortage[92]
Verified282022: 1.7 million cybersecurity jobs worldwide are unfilled[93]
Verified292021: 3.5 million additional cybersecurity workers are needed globally by 2025[93]
DirectionalTechnology Adoption & Industry Change Interpretation
In 2017 only about 59 percent of U.S. workers got meaningful training, yet by 2025 millions of jobs are expected to shift or even disappear under faster automation and AI, while businesses already feel the squeeze of skill gaps that prevent adoption, leaving reskilling and upskilling less like a nice to have and more like the only grown up strategy for staying employed.
Outcomes & Measurable Results
1In 2021, the U.S. had 547,000 openings for software developers[94]
Verified2The BLS projects software developer employment will grow by 25% from 2021 to 2031[94]
Verified3U.S. data scientists employment is projected to grow 36% from 2021 to 2031[95]
Verified4U.S. cybersecurity analyst employment is projected to grow 35% from 2021 to 2031[96]
Directional5U.S. information security analyst median pay was $103,590 in 2023[96]
Single source6U.S. software developers median pay was $132,930 in 2023[94]
Verified7U.S. network and computer systems administrators median pay was $86,220 in 2023[97]
Verified8U.S. computer support specialists median pay was $55,270 in 2023[98]
Verified9Global employability outlook: 44% of skills will be upgraded by 2022 (WEF 2018 baseline)[99]
Directional10Global survey: 54% of employees say training has helped them become more productive[100]
Single source11Meta-analysis: training programs can improve performance by about 22%[101]
Verified12LinkedIn Workplace Learning Report 2022: 94% of employees would stay longer if company invests in learning[102]
Verified13Coursera 2023 report: 87% of learners say they would recommend the platform for upskilling[103]
Verified14Coursera 2023 report: average learners reported career benefit in 9 months[103]
Directional15In the U.S., completion rates for apprenticeship programs are reported around 60%[104]
Single source16In the U.S., credential attainment after short-term training improved earnings by 10% (estimate)[105]
Verified17Microsoft’s Skills for Jobs initiative: 10 million learners trained globally by 2022[106]
Verified18Microsoft Skills for Jobs: 2.5 million people trained through partnerships by 2021[107]
Verified19AWS re/Start: 28% average salary increase for graduates (reported)[108]
Directional20Google Career Certificates: 70% of learners report improved job readiness (reported)[109]
Single source21Google/Job Training outcomes: 6x learner readiness (reported)[109]
Verified22Pluralsight 2022: 49% of organizations report skills gaps as a business risk[110]
Verified23Pluralsight 2022: 60% of employees need skill development[110]
Verified24IBM: 20% of employees require reskilling per year (company-reported target)[111]
Directional25IBM: 1 million people trained in data and AI by 2023 (reported)[112]
Single source26Udacity: 62% of employees report improved job performance after nanodegree training (reported)[113]
Verified27Study: 18% higher productivity for trained workers (meta-analytic)[114]
Verified28OECD: adult participation in training is about 11% on average across OECD[115]
Verified29OECD: training incidence among adults in the European Union is about 10% (reported)[116]
Directional30In the UK, 65% of employers say training helps retain talent (survey)[14]
Single source31In the EU, 40% of employers report training improves performance (survey)[117]
Verified32ManpowerGroup: 86% of employers believe talent needs to be trained/upskilled[118]
Verified33Emsi Burning Glass: 75% of job postings for tech require some form of skill certification (reported)[119]
Verified34CompTIA: 82% of employers say certifications validate skills (survey)[120]
Directional35CompTIA: 64% of employers say certification reduces time-to-hire (survey)[121]
Single source36PWC: 77% of executives agree reskilling is urgent[122]
VerifiedOutcomes & Measurable Results Interpretation
In 2021 the United States alone was hiring at a software developer pace that’s projected to keep accelerating while pay rewards the people who keep up, but the global message is even more blunt: most workers, employers, and even forecasting groups agree that skills are changing faster than careers do, so upskilling and reskilling are no longer optional life skills but the practical way to stay employable, productive, and retainable.
Skills Gaps & Role-Specific Demand
153% of organizations say they are currently lacking skills in digital technologies (global survey)[123]
Verified270% of employers report difficulty hiring qualified tech talent (global)[124]
Verified347% of workers in the U.S. lack basic digital skills (estimate)[37]
Verified437% of adults in the EU lack basic digital skills[125]
Directional542% of organizations report lacking cybersecurity skills[126]
Single source6(ISC)2 estimated there were 3.4 million cybersecurity professionals globally (2021)[127]
Verified7(ISC)2: global cybersecurity workforce gap is 2.7 million (2022 estimate)[127]
Verified81.7 million cybersecurity jobs were unfilled globally in 2021[93]
Verified93.5 million additional cybersecurity workers are needed by 2025 (estimate)[93]
Directional1067% of IT leaders say their organizations struggle to find candidates with required tech skills[128]
Single source1160% of employers say they cannot find candidates with data science skills (survey)[129]
Verified1290% of organizations say they need cloud skills (survey)[130]
Verified1329% of cybersecurity roles require skills certification (analysis)[131]
Verified1448% of job postings for cybersecurity mention “Security+” (analysis)[92]
Directional1551% of job postings mention “SSCP” (analysis)[92]
Single source1653% of job postings mention “CISSP” (analysis)[92]
Verified1758% of organizations have a skills shortage in data analytics[132]
Verified1830% of companies are concerned about lacking AI skills[133]
Verified1942% of organizations cite a shortage of cloud computing skills[134]
Directional2035% of employers say they lack skills in DevOps[135]
Single source2146% of employers say they cannot fill vacancies due to a lack of relevant IT skills (survey)[136]
Verified2226% of adults in the U.S. lack basic computer skills (estimate)[137]
Verified2333% of adults in the U.S. have below-proficient literacy in digital contexts (estimate)[137]
Verified2453% of adults in the U.S. do not have advanced problem-solving in technology-rich environments (estimate)[137]
Directional2539% of employers in the EU report difficulties recruiting ICT specialists[138]
Single source2624% of vacancies for ICT roles remain unfilled due to lack of skills (estimate)[138]
Verified2760% of enterprises say they need to reskill employees to meet their digital transformation needs[139]
Verified2875% of tech workers report they use new tools frequently (demand for continuous learning)[140]
Verified2962% of IT professionals say they need to learn new technologies annually[141]
Directional3048% of IT pros say lack of time is the main barrier to upskilling[142]
Single source3141% of respondents say cost is a barrier to reskilling[143]
Verified3255% of organizations say they need faster ways to validate skills[144]
Verified3328% of organizations report using skills-based hiring/assessment practices[145]
Verified3463% of HR leaders say they are moving toward skills-based hiring (survey)[146]
DirectionalSkills Gaps & Role-Specific Demand Interpretation
The numbers paint a blunt picture: while organizations race to digitize and secure their worlds, a global skills gap in digital, cloud, data, and cybersecurity means employers are hunting talent they cannot find, so workers are expected to upskill faster than time and budgets allow, and the best “solution” now looks less like hiring another credential and more like proving competence through skills based hiring and faster validation.
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