Gitnux/Report 2026

Risk Management Industry Statistics

Cyber risk is still getting personal and expensive, with the estimated global gross loss from cybercrime at 1.4% of GDP and the median time to identify breaches running 207 days. This page puts governance, incident response, and tightening controls under the microscope with figures like 73% using firewalls and DDoS making up 22% of incidents, plus the fines and reporting deadlines that can turn a security gap into a regulatory one.
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November 10, 2026Updated
Risk Management Industry Statistics
Thomas LindqvistWritten by Thomas Lindqvist·Edited by Elena Vasquez·Fact-checked by Abigail Foster
Published ·Updated
How this report is researched
01Editorial Scope

An editor sets the topic, the inclusion criteria, and the evaluation framework before research starts.

02Source Research

AI search agents locate sources and extract each figure together with the document it came from.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 39 days

01 Industry overview

The risk management industry at a glance

The global risk management market was valued at $18.8 billion in 2025 and is being reshaped by cybersecurity, AI governance, regulatory compliance, and demand for integrated enterprise platforms.

$18.8B[62]
Global market size, 2025
14.5%[62]
Forecast CAGR, 2026–2035
42.4%[63]
North America share, 2024
35%[64]
Organizations with complete ERM, 2025
Market size
The global risk management market was valued at $18.8 billion in 2025, according to Global Market Insights. A separate estimate from Grand View Research placed the market at $15.4 billion in 2024, reflecting differences in market definitions and coverage.[62][63]
Forecast & CAGR
Global Market Insights forecasts growth from $18.8 billion in 2025 to $71.6 billion in 2035, representing a 14.5% CAGR from 2026 to 2035. MarketsandMarkets forecasts the narrower enterprise risk management market to rise from $6.0 billion in 2025 to $11.97 billion in 2030, at a 14.8% CAGR.[62][65]
Market share & regions
North America held 42.4% of global risk management market revenue in 2024, according to Grand View Research. In the risk management software segment, North America accounted for 44.14% of revenue in 2025, followed by Europe at 24.94% and Asia Pacific at 21.98%.[63][66]
Segmentation
The market is commonly segmented by component into solutions, software, and services; by deployment into on-premises and cloud-based systems; and by risk type, organization size, end-use industry, and region. Grand View Research reported that solutions represented approximately 64.0% of market revenue in 2024.[63]
Key players & concentration
Global Market Insights identified IBM as the leading vendor with more than 9.7% market share in 2025. Its reported top five—IBM, FIS Global, Microsoft, Moody’s, and ServiceNow—held a combined 38.6% share, indicating a competitive market with a meaningful group of large platform providers.[62]
Pricing
Risk-management buyers typically combine recurring technology spending with insurance and advisory budgets. RIMS reported that surveyed organizational risk managers’ companies budgeted an average of $16.7 million annually for commercial insurance and risk management services, plus $4.4 million for risk-management technology purchases and updates.[67]
Trends, drivers & challenges
Demand is being driven by cyber threats, operational complexity, regulatory requirements, AI adoption, and third-party risk. In the 2025 NC State/AICPA survey, 61% of executives reported rising risk complexity, while 41% cited competing priorities and resource constraints as barriers to improving risk management.[64][68]
Consumer behavior & competition
Enterprise buyers increasingly favor integrated platforms that connect financial, cyber, operational, compliance, and third-party risks rather than isolated point tools. However, only 11% of surveyed senior finance leaders said their risk-management process mostly or extensively provided a strategic advantage, while 64% reported no or minimal advantage.[68][65]
M&A
M&A activity is expanding the capabilities of risk and compliance platforms. In January 2026, Wolters Kluwer acquired StandardFusion for approximately €32 million, while Protecht announced its acquisition of AI-powered third-party risk platform VISO TRUST in April 2026.[69][70]
Regulation
The EU Digital Operational Resilience Act has applied since January 17, 2025, requiring financial entities to strengthen ICT-risk management and operational resilience. In the United States, SEC rules require public companies to disclose material cybersecurity incidents and annual information about cybersecurity risk management, strategy, and governance.[71][49]
Latest news
Recent industry developments include Concentrix’s September 2026 acquisition of CastleHill Managed Risk Solutions, expanding capabilities in governance, risk and compliance, third-party risk, and AI governance. Trimble also announced in April 2026 that it would acquire Document Crunch to add AI-powered construction risk and document-compliance capabilities.[72][73]

02 Ranking

Top 10 Companies in the Risk Management Industry

The leading companies in the risk management industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 9, 2026 · Next review December 9, 2026

Verdict

Aon leads Gitnux's 2026 risk management ranking with an Overall score of 9.4, with Risk Capital revenue was $11.29 billion in 2025. OneTrust is the highest-ranked risk and governance software provider at 9.3, with it provides GRC, security assurance and third-party risk management software.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in risk advisory & broking

    Aon

    IE

    Ranked #1 · 9.4 · Risk advisory & broking

    Why we picked it: Its Risk Capital segment reports $11.29 billion revenue in 2025 for risk financing and reinsurance work.

    See in ranking ↓Visit aon.com ↗

  2. Leader in risk & GRC software

    OneTrust

    US

    Ranked #2 · 9.3 · Risk & GRC software

    Why we picked it: It serves privacy, GRC, security assurance, and third-party risk management workflows in one set.

    See in ranking ↓Visit onetrust.com ↗

  3. #3 overall

    Lockton

    US

    Ranked #3 · 9.1 · Risk advisory & broking

    Why we picked it: Its commercial brokerage model supports risk placement and advisory through an independent platform.

    See in ranking ↓Visit lockton.com ↗

Pick 1 is the #1 company overall. Pick 2 is the highest-ranked company in the top 5 that adds a new segment; no further segment places in the top 5, so pick 3 follows rank.

Full ranking

Sort by
Top 10 companies in the risk management industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

Aon

Risk advisory & broking · IE

9.4
2

OneTrust

Risk & GRC software · US

9.3
3

Lockton

Risk advisory & broking · US

9.1
4

Riskonnect

Risk & GRC software · US

8.6
5

WTW

Risk advisory & broking · GB

8.5
6

NAVEX

Governance, risk and compliance software · US

8.5
7

Diligent

Governance, risk and compliance software · US

8.3
8

MetricStream

Integrated risk and GRC software · US

8.2
9

Kroll

Risk advisory, investigations and resilience services · US

8.1
10

Control Risks

Security, geopolitical and integrity risk services · GB

7.4

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 9, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Thomas Lindqvist. (2026, February 13). Top 10 companies in the risk management industry. In Risk Management Industry Statistics. Gitnux. https://gitnux.org/risk-management-industry-statistics/#top-companies

report visual · Comparison

Worldwide risk management software market share by type

Enterprise Risk Management holds the largest share at 34.8%.

Enterprise Risk Management34.8%
Compliance Management30%
Audit Management20.4%
Incident Management14.8%
source-verifiedpmarketresearch.com

04 Statistics

Technology & Innovation

AI adoption and automation are already quantified: 46% of global risk managers use AI in a 2026 survey, while 46% rate AI-use risks least adequately treated.

AI in the risk management industry

  • 34% of companies are concerned about copyright and intellectual-property risks related to generative AI.[1]
  • 46% of global risk managers already use AI, while another 46% consider AI use the least adequately treated risk, according to a 2026 survey.[2]
  • 28% of chief risk officers say AI’s effect on the size and composition of the risk workforce is still being evaluated.[3]
  • 93% of companies recognize hazards tied to generative AI, but only 9% say they are prepared to manage those threats, according to a global risk survey.[1]
  • 17% of risk and compliance leaders have formally trained or briefed their organizations on generative-AI risks.[1]
  • 56% of chief risk officers expect AI to enhance productivity while maintaining a stable risk workforce.[3]

Automation in the risk management industry

  • 77% of risk managers identify risk identification and assessment as technology-centred activities in their organizations.[4]
  • 56% of risk-management employers accelerated process automation to improve talent capability, according to a 2024 global survey of risk managers.[5]
  • 71% of risk managers use interactive visualization of risk maps, more than double the 33% reported in 2022.[4]
  • 70% of risk managers use technology for action-plan monitoring, up from 27% in 2022.[4]
  • 86% of risk and compliance professionals report that AI and automation improve productivity, according to a 2026 risk-management survey.[6]

Digital Transformation in the financial services sector (sector benchmark)

  • 27% of financial services firms reported financial benefits from AI in 2026, up from 14% in 2025.[7]
  • 43% of financial services firms said they will need an entirely new technology stack to succeed in the age of AI.[7]
  • 26% of financial services firms reported using agentic AI in 2026, according to a global digital-transformation study.[7]
  • 80% of financial services firms reported active AI use in 2026, up from 31% in 2025.[7]
  • 84% of financial services firms said integrating front-, middle- and back-office systems into one platform is important in 2026.[7]

Technology Adoption in the financial services sector (sector benchmark)

  • 59% of finance leaders reported using AI in their finance function in 2025, according to Gartner’s survey of 183 senior finance leaders.[8]
  • 35% of financial institutions adopted or improved generative-AI capabilities during the 12 months covered by the 2024 survey.[9]
  • 61% of financial institutions recently adopted AI or improved their AI capabilities, based on a 2024 survey across 11 markets.[9]
  • About one-third of financial services companies reported using generative AI by January 2025, compared with 21% a year earlier.[10]
  • 54% of surveyed financial services companies had deployed AI initiatives by January 2025, up from 40% one year earlier.[10]

Cloud Computing in the financial services sector (sector benchmark)

  • 82% of financial services firms used a hybrid- or multi-cloud strategy in LSEG’s 2025 global survey.[11]
  • 43% of banking and financial services organizations were moving toward a cloud-first analytics approach in the WNS-Forrester survey.[12]
  • 91% of financial organizations had at least one cloud platform in 2023, up from 37% in 2020.[13]
  • 33% of financial services firms were highly satisfied with cloud-related reductions in operational costs in Capgemini’s 2024 survey.[13]
  • 87% of financial services firms increased cloud investment during the two years preceding LSEG’s 2025 global survey.[11]

Big Data in the financial services sector (sector benchmark)

  • 41% of surveyed bank marketers said their bank was already using data analytics to make decisions and achieve goals in 2024.[14]
  • 11% of surveyed bank marketers were very confident in the accuracy of the data they regularly used in 2024.[14]
  • 37% of surveyed bank marketers said their bank was on the way to using data and analytics to support strategic goals in 2024.[14]
  • 43% of financial services firms had adopted customer-data platforms at least partially or were scaling them, based on Capgemini’s 2024 survey.[13]

05 Statistics

Data & Analytics

Risk analytics execution shows a mixed maturity profile: 50% of organizations rely on advanced analytics for risk management in 2025, while 15% rely on it heavily.

Business intelligence in the risk management industry

  • 50% of risk functions reported using robotic process automation to process and derive value from data in 2023.[15]
  • 37% of risk teams had used new technology such as cloud, automation or AI during the prior 12 months in 2023, down from 49% in 2021.[15]
  • 57% of risk leaders ranked investing in new technology for the risk team among their top three priorities in 2023, compared with 24% of organizations with less mature capabilities.[15]
  • 33% of risk functions reported using cloud technology to process and derive value from data in 2023.[15]
  • 53% of risk functions reported using data-mesh technology to process and derive value from data in 2023.[15]
  • 44% of risk functions reported using machine learning, including sentiment analysis and natural-language processing, in 2023.[15]

Data analytics in the risk management industry

  • 50% of organizations regularly relied on advanced analytics for risk management in 2025, while 15% relied on it heavily and 29% used it ad hoc.[16]
  • 37% of organizations said legacy technology increased the risk of operational failure in risk management in 2023.[2]
  • 39% of organizations cited high maintenance costs as a legacy-technology challenge affecting risk management in 2023.[2]
  • 68% of organizations always or often leveraged external data sources to enhance risk analysis in 2025.[16]
  • 88% of organizations described the data used in risk reporting as very or mostly timely in 2025.[16]
  • 65% of organizations had mostly automated their risk-management processes in 2025, while 11% had automated them fully.[16]

Data Quality in the financial services sector (sector benchmark)

  • Across U.S. banking and capital markets, 94% of respondents named data accuracy and reliability as a priority in 2024.[17]
  • Across global financial services, 36% of organizations rated their data excellent for quantity and completeness in 2024.[18]
  • Across significant European banking institutions, 32% did not apply data-quality-management principles to end-user computing in 2023.[19]
  • Across banks supervised by the European Central Bank, 28% reported that all data used by critical functions came from golden sources in 2023.[19]
  • Across global financial services, 34% of organizations rated their data excellent for accuracy and integrity in 2024.[18]
  • Across U.S. banking and capital markets, 86% of respondents named data access and usability as a top concern in 2024.[17]

Data Governance in the financial services sector (sector benchmark)

  • Across global financial services, 54% of companies rated data governance at one of the two highest maturity levels in 2024.[16]
  • Across financial-services organizations surveyed globally, 57.1% identified BI-content testing as the top future investment in analytics governance in 2025.[20]
  • Across 35 surveyed banks, insurers, and financial-services firms in 38 countries, 54% had adopted a semantic layer for organization-wide data governance in 2025.[21]
  • Across financial-services organizations surveyed globally, 43.7% lacked a standardized certification process for analytics content in 2025.[20]
  • Across financial-services organizations surveyed globally, 82.9% had implemented governance policies specifically applying to business intelligence and analytics in 2025.[20]

KPIs in the risk management industry

  • 45% of respondents were very confident in their organization’s ability to manage disruptive-technology risks in 2023.[15]
  • 42% of risk professionals were very satisfied with progress in keeping the board and C-suite informed about emerging risks in 2023.[15]
  • 41% of risk professionals were very satisfied with progress in implementing technologies to improve decision-making in the risk function in 2023.[15]
  • 32% of organizations described their risk-reporting data as high quality in 2025, while 56% described it as mostly complete.[16]
  • 54% of respondents were very confident in their organization’s ability to manage data-risk and privacy-breach risks in 2023.[15]
  • 42% of risk professionals were very satisfied with their organization’s progress in proactively identifying and defining new risks in 2023.[15]

06 Statistics

Strategy & Growth

Brokerage and risk advisory financial performance appears alongside platform economics. For example, WTW Risk & Broking generated $4.038 billion in revenue in 2024.

Growth in the risk management industry

  • WTW Risk & Broking reported a 23.7% operating margin in 2024.[22]
  • Marsh achieved 7% underlying revenue growth in 2024.[23]
  • Gallagher’s risk management segment generated $1.538 billion in organic fees in 2025.[24]
  • Marsh generated $12.9 billion in revenue in 2024.[23]
  • WTW Risk & Broking generated $4.038 billion in revenue in 2024.[22]
  • Gallagher’s combined brokerage and risk management segments achieved 8% organic growth in 2024.[25]

Differentiation in the risk management industry

  • Marsh’s 2024 business included nearly three dozen specialty and industry practices.[23]
  • Marsh employed approximately 48,800 colleagues providing risk management, insurance broking, analytics and alternative risk financing services in 2024.[23]
  • WTW Risk & Broking generated approximately 90% of its global revenue from Corporate Risk & Broking at the end of the third quarter of 2024.[22]
  • WTW Risk & Broking served clients ranging from small businesses to multinational corporations in 2024.[22]
  • Gallagher’s risk management segment recorded $1.406 billion in fees in 2024.[24]
  • WTW Risk & Broking generated approximately 10% of its global revenue from Insurance Consulting & Technology at the end of the third quarter of 2024.[22]

Mergers and acquisitions in the risk management industry

  • Insurance brokers accounted for 476 United States and Bermuda transactions in 2024.[17]
  • Property and casualty brokers represented 59% of U.S. insurance brokerage acquisition targets in 2024.[26]
  • Aggregate insurance-broker transaction value in the United States and Bermuda reached $32.1 billion in 2024.[17]
  • Insurance-sector transactions in the United States and Bermuda totaled 519 in 2024, down 3% from 2023.[17]
  • Employee benefits and consulting brokers represented 20% of U.S. insurance brokerage acquisition targets in 2024.[26]
  • Multiline brokers represented 21% of U.S. insurance brokerage acquisition targets in 2024.[26]

Strategic partnerships in the risk management industry

  • WTW Risk & Broking served 140 countries and markets through more than 14,000 colleagues in 2024.[27]
  • Gallagher served approximately 130 countries through owned operations and a network of correspondent brokers and consultants in 2024.[24]
  • Gallagher Re described its 2025 growth model as combining business partnerships, strategic investments and professional development.[25]
  • Marsh McLennan advised clients in over 130 countries through its four market-leading businesses in 2024.[23]

07 Statistics

People & Workforce

Workforce signals point to constraints and reskilling needs: 30% of bank risk executives expect to decrease risk-function headcount over the next three years.

Hiring in the risk management industry

  • 30% of bank risk executives expect to decrease risk-function full-time-equivalent headcount over the next three years, up from 16% the previous year.[3]
  • 49% of bank risk executives expect to increase risk-function full-time-equivalent headcount over the next three years, down from 68% the previous year.[3]
  • 64% of emergency-management agencies report a shortage of qualified candidates as a recruiting and retention challenge.[28]
  • 83% of risk-management organizations identify the range of employee benefits as a barrier to attracting and retaining talent.[5]
  • 21% of risk-management professionals disagree or strongly disagree that their organizations recruit highly talented people.[5]

Employee retention in the risk management industry

  • 42% of risk-management respondents say their company cannot retain high performers.[5]
  • 67% of risk-management employers offer more remote and hybrid work opportunities to improve talent outcomes.[5]
  • 80% of risk-management employers support employee health and well-being to improve talent outcomes.[5]
  • 58% of risk-management employers improve or adapt working hours to improve talent outcomes.[5]

Remote Work in the financial services sector (sector benchmark)

  • 87% of U.S. financial services employees said remote work helped them balance home and work responsibilities in 2025.[16]
  • Across U.S. financial services, 82% of companies offered some form of work-location flexibility in 2025.[29]
  • 52.5% of workers in U.S. financial activities teleworked in June 2026, according to the Bureau of Labor Statistics.[30]
  • 68% of U.S. financial services workers said they would consider seeking new employment if remote and hybrid flexibility were reduced in 2023.[31]

Hybrid Work in the financial services sector (sector benchmark)

  • 39% of financial services companies offered corporate employees full flexibility over work location in 2024.[32]
  • 52% of financial services companies used a structured hybrid model in 2024, up from 41% in 2023, according to a survey of 777 companies.[32]
  • 2.58 days was the average weekly in-office requirement among financial services companies using structured hybrid work in 2024.[32]
  • 42.2% of remotely workable finance and insurance jobs were hybrid in July 2025 in the United States.[29]
  • 82% of U.S. financial services firms offered some form of work-location flexibility in July 2025.[29]

Upskilling in the risk management industry

  • 70% of risk-management employers invest in learning and training on the job.[5]
  • 94% of risk-management professionals agree that they need to develop new skills to meet future challenges.[33]
  • 16% of risk-management respondents expect universities to produce enough graduates to meet market demand by 2025.[33]
  • 42% of financial risk managers view AI and machine learning as a key area for continuing education.[1]
  • 76% of risk-management survey respondents believe universities must substantially alter curricula to meet future risk-management challenges.[33]

Employee Engagement in the financial services sector (sector benchmark)

  • 20% of employees worldwide were engaged at work in 2025, according to Gallup’s World Poll.[34]
  • 16% of employees worldwide were actively disengaged at work in 2025.[34]
  • 31% of employees in the United States and Canada were engaged at work in 2025.[34]
  • 12% of employees in Europe were engaged at work in 2025.[34]

DEI in the risk management industry

  • 70% of internal-audit organizations are prioritizing diversity in risk teams.[2]
  • 89% of all respondents say attracting a culturally and professionally diverse workforce is vital to decision-making now and in the future.[33]
  • 88% of risk professionals say attracting a culturally and professionally diverse risk-management workforce is vital to future decision-making.[33]

08 Statistics

Customer & Sales

Risk-adjacent customer experience metrics are quantified for underwriting and claims journeys, including 80 points call-center satisfaction in 2024.

Customer experience in the risk management industry

  • 83 points was the 2024 U.S. property-and-casualty insurance score for mobile-app quality and reliability.[35]
  • 47% of U.S. business owners with insurance were satisfied with customer service in 2024.[36]
  • 80 points was the 2024 U.S. property-and-casualty insurance score for call-center satisfaction.[35]
  • 76 points was the 2024 U.S. property-and-casualty insurance score for claims-agent courtesy and helpfulness.[35]
  • 81 points was the 2024 U.S. property-and-casualty insurance score for website satisfaction.[35]

Customer retention in the risk management industry

  • 70.8% was Liberty Mutual’s U.S. personal-lines retention rate in the first quarter of 2025.[37]
  • 37% of U.S. auto-insurance customers with low brand-assessment scores definitely intended to renew in 2024.[38]
  • 78% of U.S. auto-insurance customers with high brand-assessment scores definitely intended to renew in 2024.[38]
  • 51% of U.S. auto-insurance customers with medium brand-assessment scores definitely intended to renew in 2024.[38]
  • 76.4% was Liberty Mutual’s U.S. personal-lines retention rate in the first quarter of 2024.[37]

Customer acquisition in the risk management industry

  • 27% of U.S. Millennials preferred buying life insurance through a financial professional in 2022.[39]
  • 16% of U.S. Millennials preferred buying life insurance through the workplace in 2022.[39]
  • 29% of U.S. Millennials were looking to engage a financial professional in 2022.[39]
  • More than 20% of U.S. consumers said they purchased life insurance online during the year covered by LIMRA’s 2022 study.[39]
  • 31% of 2022 U.S. adults said the pandemic increased their likelihood of buying life insurance, representing an estimated 82 million consumers.[39]

Customer loyalty in the risk management industry

  • 13% of U.S. auto-insurance customers with low brand-assessment scores said they had invested too much time in their current relationship to switch in 2024.[38]
  • 46% of U.S. auto-insurance customers with medium brand-assessment scores definitely intended to recommend their insurer in 2024.[38]
  • 32% of U.S. auto-insurance customers with low brand-assessment scores definitely intended to recommend their insurer in 2024.[38]
  • 6.7 times higher was insurance-brand trust after a delightful rather than upsetting customer experience in Qualtrics’ 2024 study.[40]
  • 20% of U.S. auto-insurance customers with medium brand-assessment scores said they had invested too much time in their current relationship to switch in 2024.[38]

Lead generation in the risk management industry

  • 16% of surveyed U.S. registered investment advisers used seminars as a marketing method in 2025.[41]
  • 67% of surveyed U.S. registered investment advisers used websites or SEO as a marketing method in 2025.[41]
  • 46% of surveyed U.S. registered investment advisers had a marketing plan in 2024.[41]
  • 20% of surveyed U.S. registered investment advisers used newspapers or publications as a marketing method in 2025.[41]
  • 13% of surveyed U.S. registered investment advisers used paid leads as a marketing method in 2025.[41]

09 Statistics

Marketing & Brand

Brand and channel measurement coexists with technology adoption indicators; U.S. independent insurance agencies reported average marketing budgets of $20,600 in 2026.

Marketing in the risk management industry

  • 46% of U.S. independent insurance agencies used Instagram in 2026.[42]
  • 44% was the increase in average U.S. independent insurance-agency marketing budgets from 2024 to 2026.[42]
  • $20,600 was the average marketing budget reported by U.S. independent insurance agencies in 2026.[42]
  • 49% of U.S. independent insurance agencies using AI applied it to marketing-content generation in 2026.[42]
  • 60% of U.S. independent insurance agencies cited insufficient knowledge of AI capabilities as an adoption barrier in 2026.[42]

Digital marketing in the risk management industry

  • 2% of surveyed U.S. registered investment advisers used TikTok in 2025.[41]
  • 12% of surveyed U.S. registered investment advisers used X in 2025.[41]
  • 96% of surveyed U.S. registered investment advisers used LinkedIn in 2025.[41]
  • 18% of surveyed U.S. registered investment advisers used YouTube in 2025.[41]
  • 19% of surveyed U.S. registered investment advisers used Instagram in 2025.[41]

Branding in the risk management industry

  • 760 was the 2024 U.S. auto-insurance customer-satisfaction score among customers in the high brand-assessment tier.[38]
  • 566 was the 2024 U.S. auto-insurance customer-satisfaction score among customers in the low brand-assessment tier.[38]
  • 26–45 points defined the medium brand-assessment tier for U.S. auto-insurance customers in 2024.[38]
  • 649 was the 2024 U.S. auto-insurance customer-satisfaction score among customers in the medium brand-assessment tier.[38]
  • 24% of high-brand-assessment U.S. auto-insurance customers said switching insurers was too difficult or time-consuming in 2024.[38]

Social media in the risk management industry

  • 64% of U.S. Generation Z respondents considered social media very or extremely helpful for life-insurance shopping and buying in 2024.[39]
  • 33% of young U.S. adults using social media for financial information followed financial influencers in 2025.[39]
  • 32% of U.S. social-media users for financial or insurance purposes used it more than half the time instead of traditional company websites in 2024.[43]
  • 80% of U.S. adults under age 45 used social media to seek information about financial or insurance products in 2025.[39]
  • 45% of young U.S. adults using social media for financial information followed financial advisers in 2025.[39]

Influencer Marketing in the financial services sector (sector benchmark)

  • 5% of financial-services marketers reported dedicated but shrinking budgets for creator or influencer marketing in 2026.[44]
  • 23% of financial-services marketers reported dedicated but flat budgets for creator or influencer marketing in 2026.[44]
  • 60% of financial-services marketers reported dedicated and growing budgets for creator or influencer marketing in 2026.[44]
  • 37% of banking executives in a survey of 102 finance respondents recognized influencer marketing as a potent tool for authentic consumer connections in 2023.[45]
  • 7% of financial-services marketers reported folding creator or influencer marketing into other channels rather than maintaining a dedicated budget in 2026.[44]

10 Statistics

Operations & Execution

Operational automation is directly tied to claims and submissions. For 2026, 14% of insurers used straight-through processing in claims workflow automation and 36% planned to introduce it.

Process optimization in the risk management industry

  • 79% of insurance agents identified commercial submission automation as the leading capability wanted from carriers in 2026.[46]
  • 14% of insurers currently used straight-through processing in claims workflow automation in 2026, while 36% planned to introduce it.[47]
  • 63% of North American insurance carriers used generative AI in claims resolution in 2025, up 24 percentage points from 2024.[48]
  • 61% of insurance agents wanted real-time agency-management-system data uploads from carriers in 2026.[46]
  • 20% of insurers reported using analytics to identify subrogation opportunities in 2026.[47]

Operational efficiency in the risk management industry

  • Old Republic reported a 28.1% expense ratio in 2024.[49]
  • The U.S. property/casualty and title insurance industry reported a 96.9% combined ratio in 2024.[50]
  • Travelers Business Insurance reported a 29.4% underwriting expense ratio in 2024.[49]
  • AIG General Insurance reported a 23.4% expense ratio in 2024.[49]
  • AIG General Insurance reported a 10.6% general operating expense ratio in 2024.[49]

Quality management in the risk management industry

  • RLI reported a 57.2% net loss and loss-expense ratio in 2024.[49]
  • The U.S. property/casualty insurance industry reported $3.7 billion of favorable one-year prior-reserve development in 2024.[50]
  • AIG General Insurance reported a 69.9% loss ratio in 2024.[49]
  • The U.S. property/casualty insurance industry recorded a 71.2% net loss ratio in 2024.[50]
  • The U.S. property/casualty insurance industry reported 86.3% reserve leverage in 2024.[50]

Supply chain in the risk management industry

  • 62% of North American insurance carriers reported increasing demand for climate-specific insurance products in 2025.[51]
  • The U.S. property/casualty insurance industry recorded $235.9 billion in underwriting expenses in 2024.[50]
  • 54% of global insurance-carrier survey respondents reported that litigated claims were settling at higher costs in 2025.[51]
  • The U.S. property/casualty insurance industry held $821.6 billion in unpaid losses at year-end 2024.[50]
  • The U.S. property/casualty insurance industry held $155.2 billion in unpaid loss-adjustment expenses at year-end 2024.[50]

Outsourcing / Offshoring in the financial services sector (sector benchmark)

  • Among significant European banks, 27% of critical ICT contracts were outsourced to external providers located outside the European Union in the 2024 analysis.[19]
  • Among significant European banks, 67% of outsourcing contracts were sub-outsourced to external service providers in the 2024 analysis.[19]
  • Among U.S. banks surveyed, 57% had considered outsourcing information technology departments in 2024, the highest share among listed departments.[52]
  • Across surveyed finance organizations, 64% were implementing or evaluating offshoring or nearshoring for finance operations in 2026, while 36% planned to remain fully U.S.-based.[53]
  • Among significant European banks, outsourcing services accounted for 7.2% of administrative expenses at year-end 2023, up from 6.8%.[19]

11 Statistics

Finance & Pricing

Pricing pressure is quantified alongside sector returns: U.S. commercial insurance prices increased for 29 consecutive quarters through 2024.

Pricing strategy in the risk management industry

  • U.S. commercial insurance prices increased for 29 consecutive quarters through 2024.[50]
  • Riskified reported $327.5 million of revenue in 2024, up from $297.6 million in 2023.[49]
  • RLI increased net premiums written 13% to $4.251 billion in 2024.[49]
  • Hagerty increased direct premiums written 20.9% to $242.0 million in 2024.[49]
  • The U.S. property/casualty insurance industry increased net premiums written 8.3% to $934.8 billion in 2024.[50]

Cost reduction in the risk management industry

  • Amica Mutual increased its net underwriting expense ratio by 0.3 percentage points to 29.6% in 2024.[49]
  • AIG reduced its acquisition ratio by 2.9 percentage points to 12.8% in 2024.[49]
  • Travelers Business Insurance held its underwriting expense ratio at 29.4% in both 2024 and 2023.[49]
  • Riskified reduced non-payroll operating costs to $43.6 million in 2024 from $43.7 million in 2023.[49]
  • RLI reduced its underwriting-related general and administrative expense ratio by 1.3 percentage points to 12.4% in 2024.[49]

Profitability in the risk management industry

  • The U.S. property/casualty and title insurance industry reported a 15.2% return on surplus in 2024.[50]
  • Travelers Business Insurance reported $3.306 billion of segment income in 2024.[49]
  • Amica Mutual reported $55.436 billion of net income in 2024.[49]
  • Hagerty reported $18.4 million of net income in 2024.[49]
  • RLI reported $427.9 million of underwriting income from its insurance segment in 2024.[49]

Financial planning in the risk management industry

  • U.S. property/casualty insurers paid $93.1 billion in stockholder dividends in 2024.[50]
  • RLI reported $4.251 billion of net premiums written in 2024, up 13% year over year.[49]
  • The U.S. property/casualty insurance industry reported a 3.66% investment yield in 2024.[50]
  • U.S. property/casualty insurers’ policyholders’ surplus increased 6.5% to $1.13 trillion at December 31, 2024.[50]
  • Amica Mutual reported $788.8 billion of investments at December 31, 2024.[49]

12 Statistics

Sustainability & Ethics

Sustainability risk work is embedded into risk programs, with 53% of global risk managers analyzing sustainability risks and impacts in 2024 across 77 countries.

Sustainability in the risk management industry

  • 70% of global risk managers worked on strategic-risk responses in 2024.[4]
  • 53% of global risk managers analysed sustainability risks and impacts in 2024, across 77 countries.[4]
  • 50% of global risk managers provided input on disruption risks in 2024.[4]
  • 37% of global risk managers provided input on scenario testing for business plans in 2024.[4]
  • 44% of global risk managers provided input on geopolitical risks in 2024.[4]

ESG in the risk management industry

  • 62% of global risk managers participated in defining an ESG risk framework in 2024.[4]
  • Three-quarters of global risk managers had or were establishing dedicated human-rights risk maps in 2024.[4]
  • 71% of global risk managers used interactive visualisation of risk maps in 2024.[4]
  • One-third of global risk managers were engaged in activities related to social risks in 2024.[4]
  • 13% of global risk managers used artificial intelligence for enterprise-risk-management activities in 2024.[4]

Ethics in the risk management industry

  • 15% of risk and compliance professionals globally reported a third-party ethics or compliance failure during the previous three years.[54]
  • 13% of other-management risk and compliance professionals reported a third-party ethics or compliance failure during the previous three years.[54]
  • 11% of risk and compliance professionals globally reported reputational damage caused by executive misconduct during the previous three years.[54]
  • 14% of senior-management and director-level risk and compliance professionals reported a third-party ethics or compliance failure during the previous three years.[54]
  • 14% of risk and compliance professionals globally reported adverse media coverage of an ethics or compliance issue during the previous three years.[54]

CSR in the risk management industry

  • 91% of European risk managers were involved in corporate strategy either fully, mostly or partially in 2022.[4]
  • 56% of European risk managers were playing or planning to play a specific role regarding ESG-related risks in 2022.[4]
  • 82% of European risk managers collaborated with their organisation’s CSR or sustainability department in 2022.[4]
  • 32% of European risk managers had close interaction with their organisation’s CSR or sustainability department in 2022.[4]

Carbon footprint in the risk management industry

  • Marsh McLennan reported 16,038 metric tons of market-based Scope 2 carbon dioxide equivalent emissions in 2024.[55]
  • Marsh McLennan reported carbon emissions intensity of 1.64 metric tons of carbon dioxide equivalent per full-time employee in 2024.[55]
  • Marsh McLennan reported 18,865 metric tons of Scope 1 carbon dioxide equivalent emissions in 2024.[55]
  • Marsh McLennan reported 662,042 metric tons of total Scope 3 emissions in 2024.[55]
  • Marsh McLennan reported 58,525 metric tons of location-based Scope 2 carbon dioxide equivalent emissions in 2024.[55]

14 Statistics

Globalization & Expansion

Global reach is quantified through client footprint and staffing, including 48,800 Marsh colleagues supporting risk management worldwide in 2024.

Globalization in the risk management industry

  • 130+ countries contained Marsh operations in 2024, with 45,000 global specialists supporting risk and insurance services.[23]
  • 48,800 Marsh colleagues provided risk management, insurance broking and risk consulting services globally in 2024.[23]
  • 130+ countries were served by Gallagher Re’s global reinsurance and risk solutions business in 2025.[25]
  • More than 140 countries were covered by WTW Corporate Risk & Broking’s risk and insurance broking services in 2025.[22]
  • Marsh’s 2024 revenue was geographically distributed across the United States at 50%, EMEA at 29%, Asia Pacific at 11%, Latin America and the Caribbean at 6%, and Canada at 4%.[23]

Cultural adaptation in the risk management industry

  • 56,000 employees worked worldwide for Gallagher’s brokerage and risk management business at December 31, 2024.[25]
  • More than 14,000 colleagues served 140 countries and markets in WTW Risk & Broking in 2024.[27]
  • More than 90,000 colleagues advised clients in over 130 countries at Marsh McLennan in 2024.[23]
  • 970+ offices supported Gallagher’s global risk management and brokerage operations in 2024.[25]
  • 130+ countries were served by Gallagher through owned operations and correspondent brokers and consultants in 2024.[24]

Stakeholder management in the risk management industry

  • More than 14,000 WTW Risk & Broking colleagues served clients across 140 countries and markets in 2024.[27]
  • More than 90,000 Marsh McLennan colleagues advised companies, institutions and individuals in over 130 countries in 2024.[23]
  • 48,800 Marsh colleagues served businesses, government entities, professional service organizations and individuals in over 130 countries in 2024.[23]
  • 56,000 Gallagher employees supported clients, communities and people worldwide at December 31, 2024.[25]

Distribution channels in the risk management industry

  • 970+ offices formed Gallagher’s global distribution footprint for brokerage and risk management services in 2024.[25]
  • Over 140 countries were reached by WTW Corporate Risk & Broking’s risk and insurance broking services in 2025.[22]
  • More than 130 countries contained Marsh offices supporting brokerage, consulting and claims advocacy services in 2024.[23]
  • 1,116 offices supported Gallagher’s brokerage and risk management distribution network in 2025.[25]
  • 130+ countries were reached by Gallagher through owned operations and a network of correspondent brokers and consultants in 2024.[24]

Key questions about the Risk Management Industry

How big is the global risk management market in 2025?
The global risk management market was valued at $18.8 billion in 2025, according to Global Market Insights.
What growth rate does the market forecast from 2026–2035?
Global Market Insights forecasts growth from $18.8 billion in 2025 to $71.6 billion in 2035, representing a 14.5% CAGR from 2026 to 2035.
Which companies lead the risk management industry?
Aon leads Gitnux's 2026 risk management ranking with an Overall score of 9.4, with Risk Capital revenue was $11.29 billion in 2025. OneTrust is the highest-ranked risk and governance software provider at 9.3, with it provides GRC, security assurance and third-party risk management software.
What technology shifts are shaping risk management in 2026?
Demand is driven by cybersecurity, AI governance, regulatory compliance, and third-party risk. In 2026 survey signals, 46% of global risk managers use AI, while 46% consider AI use the least adequately treated risk.
How is the market structured across offerings?
The market is commonly segmented by component into solutions, software, and services. Grand View Research reported solutions represented approximately 64.0% of market revenue in 2024.
How much do risk-management technology and services budgets run annually?
RIMS reported surveyed risk managers’ companies budgeted an average of $16.7 million annually for commercial insurance and risk management services, plus $4.4 million for risk-management technology purchases and updates.
Reference

Cite This Report

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APA
Thomas Lindqvist. (2026, February 13). Risk Management Industry Statistics. Gitnux. https://gitnux.org/risk-management-industry-statistics
MLA
Thomas Lindqvist. "Risk Management Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/risk-management-industry-statistics.
Chicago
Thomas Lindqvist. 2026. "Risk Management Industry Statistics." Gitnux. https://gitnux.org/risk-management-industry-statistics.

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