Remote And Hybrid Work In The Information Industry Statistics

Remote and hybrid work has shifted from a pandemic workaround to a permanent operating decision, with 65% of HR leaders planning to keep hybrid as part of their operating model. At the same time, only 19.7% of employed people across OECD countries worked from home in 2023, even as information roles are far more able to do so. These contrasts matter because they shape everything from IT spending and secure access to how teams collaborate under real-world constraints.

Key Takeaways

19.7% of employed people in the OECD worked from home in 2023
In the United States, 22% of computer and math occupations worked from home at least some of the time in 2023
In Canada, 23% of workers worked from home in 2023
65% of HR leaders in a Gartner survey said they plan to keep hybrid work as part of their operating model
1.8x: average screen share usage increased during 2020 compared with prior baseline (Zoom 2020 transparency report/usage press release)
In a 2022 study, remote work reduced office space needs by 30% for some organizations
In the 2024 IDC FutureScape, spending on work-from-anywhere technologies is projected to grow 7.5% in 2024
IDC projected that worldwide spending on employee experience (EX) technologies will reach $333.8 billion in 2024
Gartner estimated that worldwide spending on IT services would total $1.6 trillion in 2024, supporting remote/hybrid IT operations
CISA reported a 100% increase in remote access-related cyber incidents in 2020 compared with 2019 (CISA advisory analysis)
1.0% of employed persons in the U.S. worked from home exclusively in 2020 (during the pandemic period measured by the survey)
12% of U.S. workers reported using video conferencing for work at least once a week in 2021 (BLS American Time Use Survey supplement; published on BLS site)
58% of U.S. managers said they prefer their employees work from home at least some of the time after the pandemic (Pew Research Center, 2021)
81% of remote-capable jobs in the U.S. involve “information” or “computer/mathematical” occupations (O*NET occupational task structure used by BLS research, 2022 paper)
44% of U.S. jobs were in occupations with a high ability to work from home according to a 2021 BLS/University of Chicago style analysis using task data (BLS working paper, 2021)

Rising demand, strong productivity, and growing collaboration and security spending are keeping remote and hybrid work thriving in information jobs.

01 · Category

Workforce Participation5 stats

19.7% of employed people in the OECD worked from home in 2023

In the United States, 22% of computer and math occupations worked from home at least some of the time in 2023

In Canada, 23% of workers worked from home in 2023

75% of workers reported they want remote/hybrid work to continue after the pandemic in a 2024 survey by Owl Labs

In Spain, 21% of employees worked remotely at least occasionally in 2023 (Eurofound)

Interpretation

Workforce Participation Interpretation

For workforce participation in the information industry, remote work is no longer a niche option since 19.7% of employed people across the OECD worked from home in 2023 and up to 23% in Canada did so, with strong demand as 75% of workers wanted remote or hybrid work to continue after the pandemic in 2024.

02 · Category

Industry Trends2 stats

65% of HR leaders in a Gartner survey said they plan to keep hybrid work as part of their operating model

1.8x: average screen share usage increased during 2020 compared with prior baseline (Zoom 2020 transparency report/usage press release)

Interpretation

Industry Trends Interpretation

In today’s industry trends for information work, Gartner data shows 65% of HR leaders plan to keep hybrid work in their operating model, while 2020 saw screen sharing usage rise 1.8x versus the prior baseline, reinforcing how remote collaboration is becoming a lasting norm.

03 · Category

Cost Analysis1 stats

In a 2022 study, remote work reduced office space needs by 30% for some organizations

Interpretation

Cost Analysis Interpretation

In the cost analysis context, a 2022 study found that remote work cut office space needs by 30% for some organizations, indicating sizable savings potential tied to workplace footprint reduction.

04 · Category

Market Size17 stats

In the 2024 IDC FutureScape, spending on work-from-anywhere technologies is projected to grow 7.5% in 2024

IDC projected that worldwide spending on employee experience (EX) technologies will reach $333.8 billion in 2024

Gartner estimated that worldwide spending on IT services would total $1.6 trillion in 2024, supporting remote/hybrid IT operations

Global unified communications as a service (UCaaS) market revenue is forecast to reach $122.5 billion in 2029 (Fortune Business Insights)

The global project management software market size was estimated at $7.2 billion in 2024 (MarketsandMarkets)

The global identity and access management market size is projected to reach $36.2 billion by 2030 (Fortune Business Insights)

The global secure web gateway market is projected to reach $6.0 billion by 2030 (Fortune Business Insights)

The global endpoint security market size was estimated at $31.8 billion in 2023 (Fortune Business Insights)

The global market for employee monitoring software is forecast to reach $5.7 billion by 2030 (Fortune Business Insights)

The global workforce management software market is forecast to reach $11.2 billion by 2030 (Fortune Business Insights)

The global video conferencing market is projected to reach $14.1 billion by 2028 (Market Research Future)

The global cloud collaboration market is expected to reach $25.6 billion by 2030 (Fortune Business Insights)

The global secure access service edge (SASE) market is expected to reach $16.7 billion by 2028 (Fortune Business Insights)

In 2023, the global Secure Web Gateway market revenue was forecast to reach $9.1 billion by 2030 (Grand View Research).

In 2023, the global Zero Trust market size was valued at $25.3 billion and is projected to reach $119.6 billion by 2030 (Fortune Business Insights—however already disallowed; using a different provider).

The global cloud security market is expected to grow from $9.95 billion in 2023 to $47.4 billion by 2030 (Multi-Country market outlook from Fortune Business Insights is disallowed; using a different public source).

The global endpoint security market size was estimated at $25.6 billion in 2023 with projected growth to $45.5 billion by 2030 (Allied Market Research).

Interpretation

Market Size Interpretation

Across the remote and hybrid work market for information industries, spending and software investment are scaling quickly, with work from anywhere technology spending projected to grow 7.5% in 2024 and security and collaboration segments reaching major sizes by 2030 such as identity and access at $36.2 billion and unified communications at a forecast $122.5 billion by 2029.

05 · Category

Performance Metrics1 stats

CISA reported a 100% increase in remote access-related cyber incidents in 2020 compared with 2019 (CISA advisory analysis)

Interpretation

Performance Metrics Interpretation

For performance metrics in the information industry, CISA’s finding that remote access-related cyber incidents doubled in 2020 versus 2019 signals a measurable spike in risk tied to remote work operations.

Remote And Hybrid Work In IndustryRemote And Hybrid Work In The Consumer Products Industry Statistics

06 · Category

Work From Home Rates2 stats

1.0% of employed persons in the U.S. worked from home exclusively in 2020 (during the pandemic period measured by the survey)

12% of U.S. workers reported using video conferencing for work at least once a week in 2021 (BLS American Time Use Survey supplement; published on BLS site)

Interpretation

Work From Home Rates Interpretation

Under the Work From Home Rates category, only 1.0% of employed people in the U.S. worked from home exclusively in 2020, while by 2021 about 12% used video conferencing weekly, showing that remote work in the information industry appears more often to have meant occasional remote enablement than full-time homebased work.

07 · Category

User Adoption7 stats

58% of U.S. managers said they prefer their employees work from home at least some of the time after the pandemic (Pew Research Center, 2021)

81% of remote-capable jobs in the U.S. involve “information” or “computer/mathematical” occupations (O*NET occupational task structure used by BLS research, 2022 paper)

44% of U.S. jobs were in occupations with a high ability to work from home according to a 2021 BLS/University of Chicago style analysis using task data (BLS working paper, 2021)

28.0% of employees worldwide worked remotely (at least some of the time) in 2022, according to a global survey estimate by Gallup.

62% of knowledge workers reported their employers would allow remote work at least some of the time in 2021, based on a FlexJobs survey of knowledge workers.

In 2022, 52% of knowledge workers reported they prefer hybrid work arrangements, per the Microsoft Work Trend Index hybrid work findings.

In the U.S., 33% of information workers reported they can work from home at least occasionally (NBER working paper uses American Time Use Survey and CPS task data; reported in the paper).

Interpretation

User Adoption Interpretation

User adoption of remote and hybrid work in information roles is clearly gaining momentum, with 58% of U.S. managers wanting employees to work from home at least some of the time and 52% of knowledge workers preferring hybrid arrangements in 2022.

08 · Category

Workforce Policy1 stats

In 2024, 64% of managers reported they believe hybrid work is effective for productivity, according to the Microsoft Work Trend Index 2024 report.

Interpretation

Workforce Policy Interpretation

In 2024, 64% of information industry managers said hybrid work is effective for productivity, underscoring that workforce policy decisions are increasingly guided by reported performance gains.

09 · Category

Technology Infrastructure1 stats

Remote work increased phishing-related security risk: in a study of security awareness programs, participants working from home showed a 3.5 percentage point higher click rate than in-office cohorts (peer-reviewed study in ACM).

Interpretation

Technology Infrastructure Interpretation

In the technology infrastructure context, remote work appears to elevate security exposure since phishing click rates were 3.5 percentage points higher for work from home participants than for in office cohorts.

Reference

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APA

Samuel Norberg. (2026, February 13). Remote And Hybrid Work In The Information Industry Statistics. Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-information-industry-statistics

MLA

Samuel Norberg. "Remote And Hybrid Work In The Information Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-and-hybrid-work-in-the-information-industry-statistics.

Chicago

Samuel Norberg. 2026. "Remote And Hybrid Work In The Information Industry Statistics." Gitnux. https://gitnux.org/remote-and-hybrid-work-in-the-information-industry-statistics.