The next time you tap your phone to satisfy a craving, you're participating in a global economic juggernaut, which has ballooned into a $150 billion industry and is poised for explosive growth as new technology reshapes how we eat.
Key Takeaways
- The global online food delivery market size was valued at USD 150.26 billion in 2020 and is expected to grow at a CAGR of 10.7% from 2021 to 2028.
- In 2023, the online food delivery market in the US reached approximately USD 28.8 billion in revenue.
- Asia-Pacific dominated the online food delivery market with a share of over 40% in 2022.
- In 2023, 55% of US consumers aged 18-34 used online food delivery weekly.
- Globally, 62% of online food delivery users are millennials (25-40 years old) in 2023.
- Women account for 54% of online food delivery app users worldwide in 2023.
- DoorDash held 67% market share in US online food delivery in Q4 2023.
- Uber Eats generated USD 12.2 billion revenue from delivery in 2023.
- Deliveroo operates in 800+ cities across 10 countries as of 2023.
- Global online food delivery revenue projected to USD 320 billion by 2028.
- Commission fees average 25-30% per order for platforms in 2023.
- US online food delivery GMV hit USD 100 billion in 2023.
- AI personalization boosts order value by 18% for platforms.
- Drone delivery trials cover 20% of urban areas by 2025 projection.
- 85% of platforms adopt contactless delivery tech in 2024.
The global online food delivery market is large and rapidly growing worldwide.
Consumer Behavior & Demographics
- In 2023, 55% of US consumers aged 18-34 used online food delivery weekly.
- Globally, 62% of online food delivery users are millennials (25-40 years old) in 2023.
- Women account for 54% of online food delivery app users worldwide in 2023.
- 78% of urban dwellers in India use online food delivery services monthly.
- Average order value for online food delivery in the US is USD 25.50 in 2023.
- 45% of Gen Z consumers prefer quick commerce food delivery under 30 minutes.
- In Europe, 68% of online food orders are placed via mobile apps in 2023.
- 52% of US households ordered food delivery online at least once a month in 2023.
- China sees 70% of online food delivery users aged 18-35 in 2023.
- Loyalty program participation among food delivery users is 65% globally.
- 40% of online food delivery orders in Brazil are for lunch during weekdays.
- UK consumers average 3.2 food delivery orders per month in 2023.
- 75% of online food delivery users cite convenience as primary reason.
- In Australia, 60% of users aged 25-44 use food delivery apps daily.
- Average delivery time expectation is 28 minutes among 82% of global users.
- 55% of UAE food delivery users are expats aged 25-40.
- Indonesia sees peak online food orders between 6-9 PM, 45% of daily total.
- 48% of Canadian consumers prefer contactless delivery post-pandemic.
- Mexico online food delivery users grew 35% among 18-24 year olds in 2023.
- Singapore 72% of users subscribe to premium delivery services.
- 67% of online food delivery users in China are under 30 years old in 2023.
- 38% of Europeans order healthy or vegan options via delivery apps.
- Peak ordering day is Friday, accounting for 22% of weekly orders globally.
- 61% of US users tip delivery drivers average USD 4 per order.
- In UAE, 80% of orders during Ramadan are for iftar meals.
- 50% of Gen Z discover new cuisines via food delivery apps.
- Average session time on food delivery apps is 8 minutes per visit.
- 73% of Brazilian users prefer Portuguese interface on apps.
- South Korea 55% orders influenced by influencer promotions.
- 42% of Australian users cancel orders due to high fees.
- Mexico sees 65% weekend surge in family-sized orders.
- Singapore 70% users rate delivery speed above food quality.
- Canada 48% prefer local restaurant support via apps.
- 76% of food delivery app reviews cite packaging quality issues.
- Indonesia 60% users aged 18-24, highest demographic share.
Consumer Behavior & Demographics Interpretation
This avalanche of statistics reveals a global generation raised on convenience, where the universal craving for instant gratification has now perfectly aligned with Friday night, forming a powerful new cultural ritual entirely mediated by our phones.
Market Size & Growth
- The global online food delivery market size was valued at USD 150.26 billion in 2020 and is expected to grow at a CAGR of 10.7% from 2021 to 2028.
- In 2023, the online food delivery market in the US reached approximately USD 28.8 billion in revenue.
- Asia-Pacific dominated the online food delivery market with a share of over 40% in 2022.
- The online food delivery sector in India is projected to reach USD 10.6 billion by 2025, growing at 23% CAGR.
- Europe’s online food delivery market grew by 15.2% year-over-year in 2023 to EUR 25 billion.
- Meal delivery kits segment within online food delivery was valued at USD 12.5 billion globally in 2022.
- China's online food delivery market hit CNY 1.05 trillion (USD 150 billion) in 2023.
- The platform-to-consumer delivery model accounted for 58% of the global market in 2023.
- Brazil's online food delivery market expanded to USD 2.8 billion in 2023 with 25% growth.
- Grocery delivery via online platforms grew 12% globally in 2023 to USD 450 billion.
- UAE online food delivery market valued at USD 1.2 billion in 2023, CAGR 14.5% to 2028.
- UK online food delivery sales reached GBP 12.6 billion in 2023.
- Indonesia's market for online food delivery projected to USD 5.2 billion by 2025.
- Global online food delivery orders hit 12.5 billion in 2023.
- Australia’s online food delivery market size was AUD 4.5 billion in 2023.
- South Korea online food delivery market reached KRW 30 trillion in 2023.
- Mexico's online food delivery grew 28% to USD 1.8 billion in 2023.
- Global restaurant delivery segment valued at USD 200 billion in 2023.
- Singapore online food delivery market at SGD 1.8 billion in 2023, CAGR 11%.
- Canada’s market for online food ordering hit CAD 8.5 billion in 2023.
- India online food delivery market to hit USD 20 billion by 2030.
- Worldwide, online food delivery penetration to reach 25% of meals by 2027.
- Southeast Asia market grows at 15.5% CAGR to USD 50 billion by 2028.
- US quick-service restaurant delivery share 40% of total sales 2023.
- Latin America online food delivery CAGR 18% through 2029.
- Japan market size USD 3.5 billion in 2023, slow growth 5% CAGR.
- Africa online food delivery nascent at USD 1 billion, 30% CAGR to 2028.
- Middle East market to USD 15 billion by 2027 at 16% CAGR.
- Cloud kitchen segment USD 70 billion globally by 2027.
- Platform delivery models to dominate 70% market share by 2025.
Market Size & Growth Interpretation
While the world's kitchens may be growing quieter, the global appetite for convenience is booming louder than ever, with online delivery platforms efficiently carting our collective laziness to a projected 25% of all meals by 2027.
Platform & Company Performance
- DoorDash held 67% market share in US online food delivery in Q4 2023.
- Uber Eats generated USD 12.2 billion revenue from delivery in 2023.
- Deliveroo operates in 800+ cities across 10 countries as of 2023.
- Zomato in India processed 1.5 billion orders in FY2023.
- Grubhub has 31 million active users in the US in 2023.
- Meituan dominated China's market with 60% share in 2023.
- Just Eat Takeaway.com merged operations in 1000 cities globally.
- Rappi in Latin America raised USD 1.5 billion funding till 2023.
- Swiggy captured 45% market share in India's quick delivery in 2023.
- Postmates (Uber) had 20 million monthly active users pre-acquisition.
- iFood leads Brazil with 80% market penetration in urban areas 2023.
- Glovo operates in 25 countries with 100,000 partner restaurants.
- Talabat (Delivery Hero) processes 10 million orders monthly in MENA.
- Foodpanda has 100,000 riders in Southeast Asia operations 2023.
- SkipTheDishes in Canada delivered 200 million orders in 2023.
- Menulog (Just Eat) holds 50% share in Australia food delivery.
- Ele.me in China has 500 million users registered in 2023.
- Deliveroo went public on LSE with GBP 1 billion valuation in 2021, still leading UK.
- Uber Eats app downloads reached 150 million globally by 2023.
- DoorDash gross bookings USD 50.3 billion in 2023.
- DoorDash rider churn rate dropped to 25% with better incentives 2023.
- Uber Eats expanded to 45 new countries in 2023.
- Zomato quick commerce arm Blinkit acquired 65% market in 10-min delivery.
- Deliveroo active restaurants 140,000 globally in 2023.
- Meituan daily orders exceed 50 million in 2023.
- Grubhub diner retention 75% via promotions 2023.
- iFood Brazil 15 million daily active users.
- Glovo rider fleet 50,000 across Europe and LATAM.
- Swiggy 400,000 delivery partners in India 2023.
- Foodpanda Southeast Asia GMV USD 3 billion 2023.
- Talabat MENA 4 million monthly orders.
- SkipTheDishes 25,000 restaurant partners Canada.
- Menulog app rating 4.8/5 with 5 million downloads Australia.
- Ele.me merchant satisfaction score 92% in 2023 surveys.
- Just Eat active users 50 million Europe.
- Rappi valuation USD 5 billion unicorn status 2023.
- DoorDash international expansion to 7 countries with USD 2 billion bookings.
Platform & Company Performance Interpretation
While DoorDash appears to be the undeniable king of the American hill, the global food delivery landscape is a fiercely competitive feast where giants like Meituan and Uber Eats command colossal revenues, regional champions like Zomato and iFood process billions of orders, and everyone from Rappi to Glovo is fighting for a bigger slice of the pie—or perhaps more accurately, the pizza.
Revenue & Economics
- Global online food delivery revenue projected to USD 320 billion by 2028.
- Commission fees average 25-30% per order for platforms in 2023.
- US online food delivery GMV hit USD 100 billion in 2023.
- India food delivery platforms earned USD 1.2 billion ad revenue in 2023.
- Average restaurant margin on delivery orders is 15% after fees.
- Delivery Hero Group revenue EUR 9.8 billion in 2023.
- Zomato's FY2023 revenue USD 950 million, up 70% YoY.
- Just Eat revenue GBP 1.4 billion in 2023.
- China food delivery transaction fees generated CNY 200 billion in 2023.
- Brazil online food delivery platforms profit margin averaged 8% in 2023.
- Uber Technologies delivery segment EBITDA USD 1.1 billion in 2023.
- Europe food delivery insurance costs rose 20% to EUR 500 million annually.
- Average subsidy per order in India was INR 50 (USD 0.6) in 2023.
- DoorDash net loss narrowed to USD 1.4 billion in 2023 from prior years.
- UK VAT on food delivery services contributed GBP 2.5 billion to treasury in 2023.
- Global rider payout averages USD 15 per hour in urban markets 2023.
- Ad spend by food delivery apps USD 5 billion globally in 2023.
- Australia online food delivery transaction value AUD 6.2 billion in 2023.
- MENA region food delivery B2B revenue USD 800 million in 2023.
- Zomato IPO raised USD 1.3 billion largest in India 2021, FY23 profits positive.
- Delivery Hero EBITDA positive EUR 300 million first time 2023.
- Uber Eats contribution to total revenue 24% USD 13.7 billion.
- Average order value rose 8% to USD 28 globally 2023.
- India food delivery take rate 22% average for platforms.
- UK food delivery marketplace fees GBP 4 billion annually.
- China rider incentives cost platforms CNY 100 billion yearly.
- Brazil iFood revenue BRL 10 billion 2023.
- Australia delivery fees contribute 30% to platform revenue.
- Global insurance claims for food delivery USD 2 billion 2023.
- Ad revenue per user USD 5 annually for top apps.
- Europe VAT revenue from delivery GBP 3 billion projected 2024.
- Singapore premium subscriptions USD 200 million revenue.
- Mexico platform profits up 25% to USD 300 million.
Revenue & Economics Interpretation
The platforms are feasting on a banquet of growth and data, while the restaurants, riders, and sometimes even logic are left picking at the crumbs.
Technological & Future Trends
- AI personalization boosts order value by 18% for platforms.
- Drone delivery trials cover 20% of urban areas by 2025 projection.
- 85% of platforms adopt contactless delivery tech in 2024.
- Blockchain for supply chain transparency implemented by 15% firms 2023.
- AR menus increase order upsell by 25% in pilot tests 2023.
- 5G enables sub-10 minute deliveries in 30 major cities by 2025.
- Voice ordering via AI assistants used by 22% users in 2023.
- Predictive analytics reduce no-shows by 40% for restaurants.
- Robot delivery deployed in 50 cities globally, covering 10 million users.
- Metaverse virtual dining experiences piloted by 5 major platforms.
- Sustainability tracking via apps influences 65% of future orders.
- NFT loyalty rewards launched by 10% of platforms in 2023.
- Edge computing cuts delivery ETAs by 15% in real-time routing.
- Biometric payments adopted for 12% of transactions by 2025 forecast.
- Hyperlocal dark stores to handle 50% of quick commerce by 2027.
- Global online food delivery market to reach USD 366 billion by 2030 at 11.8% CAGR.
- Autonomous vehicles for last-mile delivery in 100 cities by 2030.
- Personalized nutrition AI recommendations boost retention 30%.
- IoT sensors in kitchens optimize prep time by 20% for partners.
- Web3 decentralized delivery networks emerging, 5% market by 2028.
- Quantum computing for route optimization pilots save 10% costs by 2030.
- VR training for riders reduces accidents 35% in trials.
- Zero-emission fleets mandated in EU cities by 2030, 50% adoption now.
- Big data analytics predict demand with 95% accuracy peaks.
- Subscription models to account 40% revenue by 2028.
- 75% platforms integrate with smart fridges for auto-reorder by 2027.
Technological & Future Trends Interpretation
The data paints a picture of an industry frantically evolving from simple convenience into a hyper-efficient, personalized, and slightly sci-fi ecosystem where your fridge orders your dinner before your stomach even growls, all while delivery drones navigate a sky cluttered with both noble sustainability goals and NFT loyalty schemes.
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