MSP adoption keeps accelerating, and the most recent global managed services spend is already sitting at USD 2.5M per enterprise in 2023. Cloud managed services now account for 75% of enterprise adoption, yet security outsourcing still involves just 42% of organizations, creating a gap worth understanding. This post pulls together the key MSP statistics, from BFSI compliance and healthcare penetration to managed mobility, print, and AI/ML.
Key Takeaways
- Number of enterprises adopting managed services increased by 22% YoY in 2023
- 68% of SMBs used managed IT services in 2023 up from 55% in 2022
- Cloud-based managed services adoption rate reached 75% among enterprises in 2023
- The global managed services market is projected to reach USD 457.19 billion by 2030, growing at a CAGR of 7.9% from 2023
- Managed services market expected to grow from USD 303.43 billion in 2024 to USD 511.03 billion by 2032 at CAGR 6.8%
- North American managed services to grow at 8.2% CAGR through 2030, reaching USD 200 billion
- The global managed services market was valued at USD 271.12 billion in 2022
- In 2023, the managed services market in North America accounted for over 38% of the global share, valued at approximately USD 110 billion
- The IT managed services segment dominated the market with a 45.2% revenue share in 2022
- North America holds 38% of global managed services market share in 2023
- Asia-Pacific region accounted for 25% of managed services revenue in 2023, totaling USD 75 billion
- Europe represents 28% market share in managed services with strong cloud focus
- Cisco holds 14.2% market share in managed services providers globally in 2023
- IBM commands 12.5% share in IT managed services segment 2023
- Accenture leads with 11.8% global managed services revenue share 2023
In 2023, managed services adoption surged across SMBs and enterprises, with cloud and security leading growth.
Related reading
01 · Category
Adoption and Usage25 stats
01
Number of enterprises adopting managed services increased by 22% YoY in 2023
02
68% of SMBs used managed IT services in 2023 up from 55% in 2022
03
Cloud-based managed services adoption rate reached 75% among enterprises in 2023
04
42% of organizations outsourced security via managed services in 2023
05
Managed services penetration in healthcare sector at 58% globally 2023
06
71% of BFSI firms adopted managed services for compliance in 2023
07
SMB cloud managed services usage grew 30% YoY to 62% adoption 2023
08
55% of European enterprises use managed network services in 2023
09
Global managed mobility adoption hit 48% among enterprises 2023
10
65% of North American firms report using managed security services 2023
11
Adoption of managed print services in offices reached 52% in 2023
12
49% of APAC SMBs adopted managed IT in 2023, up 18% YoY
13
Enterprise managed services usage at 82% for data centers in 2023
14
37% growth in managed communications adoption post-pandemic 2023
15
61% of U.S. enterprises use hybrid managed services models 2023
16
Managed services for AI/ML adopted by 29% of tech firms 2023
17
54% of retail sector uses managed services for e-commerce 2023
18
LATAM managed services adoption rose to 45% in enterprises 2023
19
73% of large enterprises prioritize managed cybersecurity 2023 survey
20
MEA adoption of managed cloud services at 51% in 2023
21
67% of manufacturing firms use managed IoT services 2023
22
UK public sector managed services adoption 69% in 2023
23
44% of startups adopted managed DevOps services 2023
24
Global average managed services spend per enterprise USD 2.5M in 2023
25
59% adoption rate for managed backup and recovery services 2023
Interpretation
Adoption and Usage Interpretation
In 2023, the managed service provider became the business world's indispensable Swiss Army knife, with everyone from the corner shop to the global enterprise frantically adopting these tools not just to keep up, but to ensure their tech doesn't set the whole operation on fire.
02 · Category
Growth Projections29 stats
01
The global managed services market is projected to reach USD 457.19 billion by 2030, growing at a CAGR of 7.9% from 2023
02
Managed services market expected to grow from USD 303.43 billion in 2024 to USD 511.03 billion by 2032 at CAGR 6.8%
03
North American managed services to grow at 8.2% CAGR through 2030, reaching USD 200 billion
04
Asia-Pacific managed services projected CAGR of 9.5% from 2023-2030
05
Global managed security services market to grow at 12.3% CAGR to USD 81.4 billion by 2028
06
Cloud managed services expected CAGR 11.1% from 2023-2030 to USD 250 billion
07
Europe's managed services market forecast CAGR 7.2% to EUR 150 billion by 2030
08
SMB managed services segment projected to grow at 8.5% CAGR globally
09
Managed network services to expand at 6.9% CAGR to USD 140 billion by 2030
10
Latin America managed services CAGR 10.2% projected through 2028
11
IT managed services global CAGR 8.0% to USD 220 billion by 2030
12
Managed data center services forecast 7.5% CAGR to USD 85 billion by 2030
13
MEA managed services market CAGR 9.8% to USD 35 billion by 2030
14
Managed mobility services projected CAGR 13.4% to USD 55 billion by 2030
15
U.S. managed services growth at 7.6% CAGR to USD 160 billion by 2030
16
Managed application services CAGR 8.3% globally to USD 75 billion by 2030
17
India managed services market CAGR 12.1% to USD 25 billion by 2030
18
Managed print services forecast CAGR 7.0% to USD 70 billion by 2030
19
Healthcare managed services CAGR 9.2% to USD 55 billion by 2030
20
BFSI managed services projected CAGR 8.7% to USD 60 billion by 2030
21
Managed communications services CAGR 6.5% to USD 45 billion by 2030
22
China managed services CAGR 10.5% to CNY 500 billion by 2030
23
Managed infrastructure services forecast 7.8% CAGR to USD 140 billion
24
Australia managed services CAGR 8.4% to AUD 28 billion by 2030
25
Managed services in Germany projected CAGR 7.3% to EUR 40 billion
26
Japan managed services CAGR 9.0% to USD 35 billion by 2030
27
Brazil managed services growth at 11.2% CAGR to USD 22 billion by 2030
28
Canada managed services CAGR 7.9% to CAD 27 billion by 2030
29
UK managed services market forecast CAGR 6.7% to GBP 45 billion by 2030
Interpretation
Growth Projections Interpretation
It appears the entire corporate world has collectively shrugged and decided, "You know what, just manage it for us," as evidenced by the relentless, multi-trillion-dollar march of managed services where even the modest print server is getting a glamorous, double-digit growth glow-up.
03 · Category
Market Size and Value30 stats
01
The global managed services market was valued at USD 271.12 billion in 2022
02
In 2023, the managed services market in North America accounted for over 38% of the global share, valued at approximately USD 110 billion
03
The IT managed services segment dominated the market with a 45.2% revenue share in 2022
04
Europe's managed services market reached EUR 95 billion in 2023, driven by cloud adoption
05
SMBs contributed 52% to the global managed services revenue in 2023, totaling USD 152 billion
06
The managed security services sub-market was worth USD 35.6 billion in 2022 globally
07
Asia-Pacific managed services market size stood at USD 45.2 billion in 2023
08
Cloud managed services generated USD 120 billion in revenue worldwide in 2023
09
The U.S. managed services market was valued at USD 92.5 billion in 2022
10
Managed network services segment held 28% market share, equating to USD 82 billion globally in 2023
11
Latin America's managed services market reached USD 12.4 billion in 2023
12
Enterprise segment in managed services was USD 165 billion in 2022
13
Managed data center services valued at USD 48 billion globally in 2023
14
Middle East and Africa managed services market hit USD 18.7 billion in 2023
15
BPO managed services sub-segment worth USD 55 billion in 2022
16
Managed services market in India valued at USD 8.2 billion in 2023
17
Global managed mobility services market size was USD 22.5 billion in 2022
18
UK managed services market reached GBP 25 billion in 2023
19
Managed application services generated USD 40 billion revenue in 2023 worldwide
20
Australia's managed services sector valued at AUD 15.4 billion in 2023
21
Managed services market for healthcare was USD 28 billion globally in 2022
22
China's managed services market size hit CNY 250 billion in 2023
23
Managed infrastructure services worth USD 75 billion in 2023
24
Germany managed services market at EUR 22 billion in 2023
25
Managed services in BFSI sector valued USD 32 billion globally 2022
26
Japan managed services market size USD 18.9 billion in 2023
27
Managed communications services USD 26 billion in 2023 worldwide
28
Canada managed services market valued CAD 14.7 billion 2023
29
Global managed print services market USD 42 billion in 2022
30
Managed services market in Brazil USD 9.8 billion 2023
Interpretation
Market Size and Value Interpretation
North America’s hefty $110 billion slice of the global managed services pie proves that when it comes to outsourcing IT, the world firmly believes in putting its tech troubles—and trust—in someone else's hands, especially SMBs who, bless them, are driving over half of this colossal $271 billion industry because apparently even the little guys know when to call for backup.
More related reading
04 · Category
Regional Statistics27 stats
01
North America holds 38% of global managed services market share in 2023
02
Asia-Pacific region accounted for 25% of managed services revenue in 2023, totaling USD 75 billion
03
Europe represents 28% market share in managed services with strong cloud focus
04
U.S. dominates North America with 85% regional managed services market share
05
China contributes 40% to Asia-Pacific managed services market in 2023
06
Germany holds 22% of European managed services market share in 2023
07
India managed services market share in APAC is 18% as of 2023
08
Latin America accounts for 5% global managed services share, led by Brazil
09
UK represents 15% of Europe’s managed services market in 2023
10
Middle East holds 3.5% global share in managed services, UAE leading
11
Australia contributes 12% to APAC managed services region in 2023
12
Canada has 10% share in North American managed services market
13
Japan accounts for 20% of APAC managed services market share 2023
14
Brazil leads Latin America with 45% regional managed services share
15
France holds 12% of European managed services market in 2023
16
Africa sub-region 2% global managed services share growing rapidly
17
Mexico managed services share in LATAM 25% in 2023
18
Netherlands 8% Europe managed services market share 2023
19
Singapore 15% APAC managed services hub share in 2023
20
South Africa leads Africa with 35% sub-regional share 2023
21
Spain 7% European managed services market portion in 2023
22
South Korea 10% APAC managed services share 2023
23
Argentina 15% LATAM managed services market share 2023
24
Italy 9% Europe managed services share in 2023
25
Saudi Arabia 40% MEA managed services share 2023
26
North America expected to maintain 37% global share through 2030
27
APAC projected to grow to 30% global share by 2030
Interpretation
Regional Statistics Interpretation
While North America still wears the managed services crown, the Asia-Pacific region is sharpening its sword for a serious challenge, hinting at a future where the global tech support throne might have a new occupant.
05 · Category
Vendor and Provider Stats24 stats
01
Cisco holds 14.2% market share in managed services providers globally in 2023
02
IBM commands 12.5% share in IT managed services segment 2023
03
Accenture leads with 11.8% global managed services revenue share 2023
04
Dell Technologies has 9.7% market share in managed infrastructure 2023
05
AT&T occupies 8.4% share in managed network services worldwide
06
HCL Technologies 7.9% share in managed security services 2023
07
Verizon holds 6.8% global managed communications share 2023
08
Cognizant 6.2% market share in application managed services
09
Fujitsu 5.5% share in managed data center services 2023
10
Tata Consultancy Services (TCS) 10.1% share in SMB managed services
11
NTT Data 4.9% global managed services provider share 2023
12
Capgemini holds 5.2% in cloud managed services market
13
DXC Technology 4.3% share in enterprise managed services 2023
14
Wipro 7.1% market share in healthcare managed services
15
Infosys 6.4% share in BFSI managed services segment 2023
16
BT Group 5.7% in managed network services Europe 2023
17
Oracle 4.6% share in managed database services globally
18
Microsoft Azure managed services provider share 9.2% 2023
19
AWS holds 13.5% in cloud managed services market 2023
20
HP Enterprise 4.1% share in managed print services worldwide
21
Ericsson 3.8% in managed mobility services 2023
22
Tech Mahindra 5.0% share in APAC managed services 2023
23
Concentrix 3.5% in BPO managed services globally 2023
24
Lumen Technologies 4.2% share in U.S. managed networks 2023
Interpretation
Vendor and Provider Stats Interpretation
This is the digital world's version of a royal rumble, where Cisco wears a slim networking crown but must constantly glance over its shoulder at IBM's consulting throne, Accenture's revenue scepter, and the cloud-laden scepters of AWS and Microsoft, proving that in managed services, no single empire reigns supreme across all domains.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Megan Gallagher. (2026, February 13). Msp Statistics. Gitnux. https://gitnux.org/msp-statistics
MLA
Megan Gallagher. "Msp Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/msp-statistics.
Chicago
Megan Gallagher. 2026. "Msp Statistics." Gitnux. https://gitnux.org/msp-statistics.
Sources & references
21 datasets cited across this report · attribution is report-level