GITNUXREPORT 2026

Home Service Industry Statistics

The home service industry is a massive and steadily growing global market.

Alexander Schmidt

Research Analyst specializing in technology and digital transformation trends.

First published: Feb 13, 2026

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Statistic 1

68% of U.S. homeowners used a home service app in 2023.

Statistic 2

Average spend per home service project $450 in U.S. 2023.

Statistic 3

42% of consumers prefer booking home services online.

Statistic 4

Millennials account for 35% of home service bookings.

Statistic 5

55% of homeowners delay services due to cost concerns.

Statistic 6

Emergency services requested by 28% of customers annually.

Statistic 7

73% of users read reviews before hiring home services.

Statistic 8

Repeat customers make up 60% of home service revenue.

Statistic 9

49% of bookings are for cleaning services.

Statistic 10

Women initiate 52% of home service requests.

Statistic 11

Average wait time tolerance 48 hours for non-emergency services.

Statistic 12

61% prefer local independent contractors over chains.

Statistic 13

Eco-friendly services chosen by 37% of consumers.

Statistic 14

Subscription models used by 22% for recurring services.

Statistic 15

45% of Gen Z use social media for service discovery.

Statistic 16

Peak booking season summer with 40% more requests.

Statistic 17

67% value insurance and licensing highly.

Statistic 18

Virtual quotes accepted by 58% of customers.

Statistic 19

Post-pandemic, 75% comfortable with in-home services.

Statistic 20

Average rating expectation 4.7/5 stars.

Statistic 21

39% cancel due to poor communication.

Statistic 22

Weekend bookings 55% of total.

Statistic 23

Pet-friendly services demanded by 31%.

Statistic 24

Voice search used by 18% for services.

Statistic 25

Bundled services purchased by 26%.

Statistic 26

52% influenced by referral from friends.

Statistic 27

U.S. home service workforce totals 2.5 million in 2023.

Statistic 28

Plumbers employment 48,600 in U.S. 2023.

Statistic 29

HVAC technicians 375,900 employed U.S. 2023.

Statistic 30

Electricians 72,200 in U.S. 2023.

Statistic 31

Janitors and cleaners 2.4 million U.S. 2023.

Statistic 32

Landscapers and groundskeepers 1.2 million U.S. 2023.

Statistic 33

Median wage for plumbers $60,090 annually U.S. 2023.

Statistic 34

15% annual turnover rate in home services.

Statistic 35

45% of workers are self-employed.

Statistic 36

Apprenticeships filled 120,000 positions in 2023.

Statistic 37

Women represent 12% of trade workforce.

Statistic 38

Average hours worked 42 per week.

Statistic 39

28% growth projected for HVAC jobs by 2032.

Statistic 40

Gig workers 30% of total home service labor.

Statistic 41

Training costs average $5,000 per new hire.

Statistic 42

Unemployment rate 2.8% in sector 2023.

Statistic 43

Painters employment 378,900 U.S. 2023.

Statistic 44

Pest control workers 25,300 U.S. 2023.

Statistic 45

Roofers 114,200 U.S. 2023.

Statistic 46

Handymen categorized under 1.1 million maintenance workers.

Statistic 47

Licensing required for 65% of trades.

Statistic 48

Overtime paid to 35% of workers weekly.

Statistic 49

Union membership 12% in home services.

Statistic 50

Injury rate 3.2 per 100 workers annually.

Statistic 51

Remote training adopted by 40% of firms.

Statistic 52

55% of workers aged 25-44.

Statistic 53

Benefits coverage 68% full-time workers.

Statistic 54

Shortage of 500,000 skilled tradespeople U.S. 2023.

Statistic 55

The U.S. home services market was valued at $579 billion in 2022.

Statistic 56

Global home services market size reached $1.2 trillion in 2023.

Statistic 57

Home services industry grew by 5.2% CAGR from 2018-2023 in North America.

Statistic 58

U.S. residential repair and maintenance services revenue hit $450 billion in 2023.

Statistic 59

Home cleaning services segment valued at $89.5 billion globally in 2022.

Statistic 60

HVAC services market in U.S. reached $150 billion in 2023.

Statistic 61

Plumbing services revenue in Europe grew to €120 billion in 2023.

Statistic 62

Landscaping services market size was $114 billion in the U.S. in 2022.

Statistic 63

Pest control services generated $22.6 billion in U.S. revenue in 2023.

Statistic 64

Handyman services market projected at $4.2 billion in U.S. by 2025.

Statistic 65

Electrical services sector valued at $180 billion globally in 2023.

Statistic 66

Home renovation services hit $430 billion in U.S. spending in 2023.

Statistic 67

Appliance repair market size $5.8 billion in North America 2022.

Statistic 68

Roofing services revenue $53 billion in U.S. 2023.

Statistic 69

Window cleaning services $2.5 billion U.S. market 2023.

Statistic 70

Garage door services $2.1 billion U.S. 2023.

Statistic 71

Pool maintenance $15 billion global 2023.

Statistic 72

Carpet cleaning $6.9 billion U.S. 2022.

Statistic 73

House painting services $45 billion U.S. 2023.

Statistic 74

Locksmith services $2.3 billion U.S. 2023.

Statistic 75

Dryer vent cleaning $500 million U.S. 2023.

Statistic 76

Chimney sweep services $400 million U.S. 2022.

Statistic 77

Gutter cleaning $1.2 billion U.S. 2023.

Statistic 78

Home organizing services $1.5 billion U.S. 2023.

Statistic 79

Pressure washing $2.8 billion U.S. 2023.

Statistic 80

Snow removal services $3.5 billion U.S. winter 2023.

Statistic 81

Junk removal $10 billion U.S. 2023.

Statistic 82

Moving services $18 billion U.S. 2023.

Statistic 83

Interior design services $15 billion U.S. 2023.

Statistic 84

U.S. home services market expected to reach $700 billion by 2028.

Statistic 85

California home services market 20% of U.S. total.

Statistic 86

Florida leads in HVAC services with $12B revenue.

Statistic 87

Texas plumbing jobs 15% national average.

Statistic 88

New York cleaning services density highest at 5.2 per 1k residents.

Statistic 89

Midwest landscaping 25% above national growth.

Statistic 90

Northeast electrical services $25B market.

Statistic 91

Southwest pest control highest demand per capita.

Statistic 92

Pacific region renovation spending $100B 2023.

Statistic 93

Southeast roofing services peak post-hurricanes.

Statistic 94

Mountain states snow removal $1.5B.

Statistic 95

Urban areas 70% of total bookings.

Statistic 96

Rural service costs 15% higher due to travel.

Statistic 97

Canada home services $50B CAD Ontario dominant.

Statistic 98

UK London 30% national home services spend.

Statistic 99

Australia Sydney HVAC market $2B AUD.

Statistic 100

Germany Bavaria plumbing leader.

Statistic 101

India urban metros 80% market share.

Statistic 102

Brazil Sao Paulo cleaning services boom.

Statistic 103

40% services in top 10 U.S. metros.

Statistic 104

Sunbelt states 45% growth in last decade.

Statistic 105

Northeast winter services 2x summer.

Statistic 106

65% of AI tools used for scheduling in home services.

Statistic 107

72% of providers use mobile apps for jobs.

Statistic 108

Drones used in 15% of roofing inspections.

Statistic 109

IoT devices monitored in 28% of smart homes services.

Statistic 110

AR/VR training used by 22% of companies.

Statistic 111

Online booking platforms handle 50% of leads.

Statistic 112

GPS tracking in 80% of service vans.

Statistic 113

Predictive maintenance AI saves 20% costs.

Statistic 114

45% use CRM software like Jobber.

Statistic 115

Video estimates reduce no-shows by 30%.

Statistic 116

Blockchain for payments in 5% of transactions.

Statistic 117

Robotic vacuums serviced 10 million units 2023.

Statistic 118

5G enables 35% faster response times.

Statistic 119

Digital payments 75% of total.

Statistic 120

Chatbots handle 40% initial inquiries.

Statistic 121

BIM software in 18% renovation projects.

Statistic 122

Wearables track worker safety in 25% firms.

Statistic 123

Cloud invoicing adopted by 60%.

Statistic 124

Thermal imaging cameras used by 50% electricians.

Statistic 125

Automation reduces admin time by 40%.

Statistic 126

Voice assistants integrate 12% service bookings.

Statistic 127

Data analytics optimize routes 25% efficiency gain.

Statistic 128

Cybersecurity breaches affected 8% providers.

Statistic 129

3D printing parts used in 7% repairs.

Statistic 130

NFC payments rising 30% YoY.

Statistic 131

VR home tours for quotes 15% adoption.

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Sources

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From plumbing and pest control to renovations and landscaping, the home service industry is booming with a staggering global market value over a trillion dollars, fundamentally reshaping how we maintain and care for our most important investment.

Key Takeaways

The U.S. home services market was valued at $579 billion in 2022.
Global home services market size reached $1.2 trillion in 2023.
Home services industry grew by 5.2% CAGR from 2018-2023 in North America.
68% of U.S. homeowners used a home service app in 2023.
Average spend per home service project $450 in U.S. 2023.
42% of consumers prefer booking home services online.
U.S. home service workforce totals 2.5 million in 2023.
Plumbers employment 48,600 in U.S. 2023.
HVAC technicians 375,900 employed U.S. 2023.
65% of AI tools used for scheduling in home services.
72% of providers use mobile apps for jobs.
Drones used in 15% of roofing inspections.
California home services market 20% of U.S. total.
Florida leads in HVAC services with $12B revenue.
Texas plumbing jobs 15% national average.

The home service industry is a massive and steadily growing global market.

Consumer Trends

68% of U.S. homeowners used a home service app in 2023.
Average spend per home service project $450 in U.S. 2023.
42% of consumers prefer booking home services online.
Millennials account for 35% of home service bookings.
55% of homeowners delay services due to cost concerns.
Emergency services requested by 28% of customers annually.
73% of users read reviews before hiring home services.
Repeat customers make up 60% of home service revenue.
49% of bookings are for cleaning services.
Women initiate 52% of home service requests.
Average wait time tolerance 48 hours for non-emergency services.
61% prefer local independent contractors over chains.
Eco-friendly services chosen by 37% of consumers.
Subscription models used by 22% for recurring services.
45% of Gen Z use social media for service discovery.
Peak booking season summer with 40% more requests.
67% value insurance and licensing highly.
Virtual quotes accepted by 58% of customers.
Post-pandemic, 75% comfortable with in-home services.
Average rating expectation 4.7/5 stars.
39% cancel due to poor communication.
Weekend bookings 55% of total.
Pet-friendly services demanded by 31%.
Voice search used by 18% for services.
Bundled services purchased by 26%.
52% influenced by referral from friends.

Consumer Trends Interpretation

The modern homeowner is a savvy, slightly impatient, and review-obsessed creature who will gladly spend $450 on a cleaning service booked online, but only after their friend recommends a local, insured contractor with near-perfect stars, as long as they can get it done before the weekend without a hint of poor communication.

Employment Statistics

U.S. home service workforce totals 2.5 million in 2023.
Plumbers employment 48,600 in U.S. 2023.
HVAC technicians 375,900 employed U.S. 2023.
Electricians 72,200 in U.S. 2023.
Janitors and cleaners 2.4 million U.S. 2023.
Landscapers and groundskeepers 1.2 million U.S. 2023.
Median wage for plumbers $60,090 annually U.S. 2023.
15% annual turnover rate in home services.
45% of workers are self-employed.
Apprenticeships filled 120,000 positions in 2023.
Women represent 12% of trade workforce.
Average hours worked 42 per week.
28% growth projected for HVAC jobs by 2032.
Gig workers 30% of total home service labor.
Training costs average $5,000 per new hire.
Unemployment rate 2.8% in sector 2023.
Painters employment 378,900 U.S. 2023.
Pest control workers 25,300 U.S. 2023.
Roofers 114,200 U.S. 2023.
Handymen categorized under 1.1 million maintenance workers.
Licensing required for 65% of trades.
Overtime paid to 35% of workers weekly.
Union membership 12% in home services.
Injury rate 3.2 per 100 workers annually.
Remote training adopted by 40% of firms.
55% of workers aged 25-44.
Benefits coverage 68% full-time workers.
Shortage of 500,000 skilled tradespeople U.S. 2023.

Employment Statistics Interpretation

The home service industry is a massive, perpetually leaky ship staffed by 2.5 million indispensable souls—from the 48,600 plumbers who save our basements to the 2.4 million janitors who save our dignity—yet it's navigating a perfect storm of high turnover, a half-million worker shortage, and the fact that nearly half its crew are independent captains just trying to get paid without getting hurt.

Market Size and Growth

The U.S. home services market was valued at $579 billion in 2022.
Global home services market size reached $1.2 trillion in 2023.
Home services industry grew by 5.2% CAGR from 2018-2023 in North America.
U.S. residential repair and maintenance services revenue hit $450 billion in 2023.
Home cleaning services segment valued at $89.5 billion globally in 2022.
HVAC services market in U.S. reached $150 billion in 2023.
Plumbing services revenue in Europe grew to €120 billion in 2023.
Landscaping services market size was $114 billion in the U.S. in 2022.
Pest control services generated $22.6 billion in U.S. revenue in 2023.
Handyman services market projected at $4.2 billion in U.S. by 2025.
Electrical services sector valued at $180 billion globally in 2023.
Home renovation services hit $430 billion in U.S. spending in 2023.
Appliance repair market size $5.8 billion in North America 2022.
Roofing services revenue $53 billion in U.S. 2023.
Window cleaning services $2.5 billion U.S. market 2023.
Garage door services $2.1 billion U.S. 2023.
Pool maintenance $15 billion global 2023.
Carpet cleaning $6.9 billion U.S. 2022.
House painting services $45 billion U.S. 2023.
Locksmith services $2.3 billion U.S. 2023.
Dryer vent cleaning $500 million U.S. 2023.
Chimney sweep services $400 million U.S. 2022.
Gutter cleaning $1.2 billion U.S. 2023.
Home organizing services $1.5 billion U.S. 2023.
Pressure washing $2.8 billion U.S. 2023.
Snow removal services $3.5 billion U.S. winter 2023.
Junk removal $10 billion U.S. 2023.
Moving services $18 billion U.S. 2023.
Interior design services $15 billion U.S. 2023.
U.S. home services market expected to reach $700 billion by 2028.

Market Size and Growth Interpretation

It appears our collective inability to fix a leaky faucet or muster the will to vacuum has quietly forged a trillion-dollar global empire built on our endearing domestic helplessness.

Regional Variations

California home services market 20% of U.S. total.
Florida leads in HVAC services with $12B revenue.
Texas plumbing jobs 15% national average.
New York cleaning services density highest at 5.2 per 1k residents.
Midwest landscaping 25% above national growth.
Northeast electrical services $25B market.
Southwest pest control highest demand per capita.
Pacific region renovation spending $100B 2023.
Southeast roofing services peak post-hurricanes.
Mountain states snow removal $1.5B.
Urban areas 70% of total bookings.
Rural service costs 15% higher due to travel.
Canada home services $50B CAD Ontario dominant.
UK London 30% national home services spend.
Australia Sydney HVAC market $2B AUD.
Germany Bavaria plumbing leader.
India urban metros 80% market share.
Brazil Sao Paulo cleaning services boom.
40% services in top 10 U.S. metros.
Sunbelt states 45% growth in last decade.
Northeast winter services 2x summer.

Regional Variations Interpretation

From California's colossal market share to Florida's HVAC dominance and Texas's plumbing prowess, it's clear the global home services industry is a wildly diverse ecosystem where local climates and cultures dictate whether you're more likely to be shoveling snow, repairing a roof, or politely asking a possum to vacate the premises.

Technology and Innovation

65% of AI tools used for scheduling in home services.
72% of providers use mobile apps for jobs.
Drones used in 15% of roofing inspections.
IoT devices monitored in 28% of smart homes services.
AR/VR training used by 22% of companies.
Online booking platforms handle 50% of leads.
GPS tracking in 80% of service vans.
Predictive maintenance AI saves 20% costs.
45% use CRM software like Jobber.
Video estimates reduce no-shows by 30%.
Blockchain for payments in 5% of transactions.
Robotic vacuums serviced 10 million units 2023.
5G enables 35% faster response times.
Digital payments 75% of total.
Chatbots handle 40% initial inquiries.
BIM software in 18% renovation projects.
Wearables track worker safety in 25% firms.
Cloud invoicing adopted by 60%.
Thermal imaging cameras used by 50% electricians.
Automation reduces admin time by 40%.
Voice assistants integrate 12% service bookings.
Data analytics optimize routes 25% efficiency gain.
Cybersecurity breaches affected 8% providers.
3D printing parts used in 7% repairs.
NFC payments rising 30% YoY.
VR home tours for quotes 15% adoption.

Technology and Innovation Interpretation

The home service industry is quietly undergoing a digital revolution, where the handyman’s van now doubles as a mobile command center powered by AI, drones, and data, leaving behind a trail of satisfied customers and drastically lower no-show rates.

Sources & References

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