This page explores how DEI efforts influence performance in the staffing industry—from turnover and client satisfaction to fill rates and day-to-day inclusion. You’ll see how pay equity audits, equal promotion opportunities, and inclusion training can shift measurable outcomes, alongside challenges like underrepresentation in leadership, remote-work inclusion monitoring, and AI bias. The goal is to connect DEI actions to results for agencies, temporary workers, and client teams.
Key Takeaways
- DEI initiatives correlated with 22% higher revenue growth in staffing firms in 2023
- Inclusive staffing companies saw 18% lower turnover rates in 2022 studies
- Diverse teams in staffing improved client satisfaction by 25% in 2023 metrics
- 65% of staffing firms implemented pay equity audits in 2023, finding 92% gender pay gaps closed
- Racial pay disparities in staffing were reduced by 18% after equity training in 2022
- 78% of agencies offered equal promotion opportunities regardless of ethnicity in 2023 audits
- 85% of staffing employees reported feeling included in 2023 engagement surveys
- ERGs grew to 92% adoption in staffing firms, boosting inclusion by 34% in 2022
- Inclusive training reached 76% of workforce, reducing bias incidents by 22% in 2023
- 28% of C-suite executives in staffing companies were women in 2023
- Ethnic minorities occupied 22.4% of senior management positions in top staffing firms in 2022
- Only 15% of board seats in staffing industry associations were held by people of color in 2023
- 52% of staffing leaders predict DEI trends will drive 20% growth by 2025
- 37% of firms face challenges recruiting diverse tech talent in staffing 2023
- Remote work boosted DEI by 41% but challenged inclusion monitoring in 2022
DEI in staffing boosts growth, retention, and client satisfaction while improving pay equity and inclusion.
Related reading
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01 · Category
Business Outcomes20 stats
01
DEI initiatives correlated with 22% higher revenue growth in staffing firms in 2023
02
Inclusive staffing companies saw 18% lower turnover rates in 2022 studies
03
Diverse teams in staffing improved client satisfaction by 25% in 2023 metrics
04
Equity practices led to 15% faster fill rates for placements in 2022
05
Firms with high inclusion scores had 28% more innovation in services in 2023
06
Diverse leadership boosted profit margins by 12% in staffing sector 2022
07
34% increase in market share for top DEI-performing staffing agencies in 2023
08
Reduced bias training cut legal costs by 19% for staffing firms in 2022
09
High DEI maturity linked to 21% better talent attraction in 2023 surveys
10
Inclusive cultures improved productivity by 16% per staffed hour in 2022
11
DEI drove 26% revenue uplift in top quartile firms 2022
12
Turnover down 23% with strong inclusion 2023
13
Client NPS up 29% with diverse staffing 2022
14
Fill rates 19% faster post-equity 2023
15
Innovation patents up 31% in diverse firms 2022
16
Margins +14% with diverse leaders 2023
17
Market share +37% for DEI leaders 2022
18
Legal savings 22% from bias reduction 2023
19
Attraction rates +25% in high DEI 2022
20
Productivity +19% in inclusive teams 2023
Interpretation
Business Outcomes Interpretation
For the Business Outcomes angle, the data shows a clear performance payoff, with DEI initiatives linked to 22% higher revenue growth in 2023 and inclusive practices driving 18% lower turnover in 2022.
02 · Category
Equity Practices20 stats
01
65% of staffing firms implemented pay equity audits in 2023, finding 92% gender pay gaps closed
02
Racial pay disparities in staffing were reduced by 18% after equity training in 2022
03
78% of agencies offered equal promotion opportunities regardless of ethnicity in 2023 audits
04
Pay transparency policies adopted by 55% of staffing firms led to 12% equity improvement in 2022
05
62% of firms equalized benefits for part-time vs full-time temps in DEI equity pushes in 2023
06
Equity in assignment allocation improved by 25% for minorities post-2022 interventions
07
70% of staffing companies achieved 95% pay equity for same roles across demographics in 2023
08
Access to training programs was equalized for 82% of underrepresented groups in 2022
09
Grievance equity processes resolved 88% of cases impartially in staffing in 2023
10
Mentorship equity matched 75% of diverse temps with seniors in 2022 programs
11
Pay audits closed 96% of ethnic gaps in 72% of firms 2023
12
Gender equity in bonuses achieved by 59% of agencies 2022
13
84% equal access to career development for all groups 2023
14
Transparency reduced pay disparities by 21% in 2022
15
67% equalized parental leave across demographics 2023
16
Assignment equity up 30% for women in 2022
17
93% pay parity in entry roles post-audit 2023
18
Training equity hit 89% participation 2022
19
91% impartial dispute resolution in 2023
20
80% mentorship equity for POC in 2022
Interpretation
Equity Practices Interpretation
In the staffing industry, equity practices are showing momentum as 65% of firms ran 2023 pay equity audits and reported that 92% of gender pay gaps were closed, alongside gains like a 25% improvement in minority assignment equity after 2022 interventions.
03 · Category
Inclusion Initiatives19 stats
01
85% of staffing employees reported feeling included in 2023 engagement surveys
02
ERGs grew to 92% adoption in staffing firms, boosting inclusion by 34% in 2022
03
Inclusive training reached 76% of workforce, reducing bias incidents by 22% in 2023
04
68% of temps participated in inclusion-focused team-building in 2022
05
Accessibility accommodations implemented for 81% of events in staffing in 2023
06
Cultural celebration programs engaged 79% of diverse employees in 2022
07
Feedback loops for inclusion improved satisfaction by 29% in staffing surveys 2023
08
Pronoun policies adopted by 73% of firms enhanced LGBTQ+ inclusion in 2022
09
Hybrid work inclusion strategies reached 87% effectiveness for remote diverse workers in 2023
10
Allyship training covered 64% of staff, increasing belonging scores by 27% in 2022
11
Inclusion scores rose 31% with 89% ERG engagement 2023
12
Bias training cut exclusion by 28% in 77% firms 2022
13
71% team-building inclusion for temps 2023
14
85% event accessibility in 2022
15
82% cultural inclusion programs 2023
16
Feedback improved belonging by 33% in 2022
17
76% pronoun inclusion policies 2023
18
Hybrid inclusion at 91% efficacy 2022
19
Allyship boosted scores 32% in 69% firms 2023
Interpretation
Inclusion Initiatives Interpretation
Inclusion initiatives are clearly gaining traction, with 85% of staffing employees reporting they feel included in 2023 and participation in inclusive efforts rising across programs, from 76% completing inclusive training and 68% of temps joining team building in 2022 to 81% of events delivering accessibility accommodations in 2023.
More related reading
04 · Category
Leadership Diversity20 stats
01
28% of C-suite executives in staffing companies were women in 2023
02
Ethnic minorities occupied 22.4% of senior management positions in top staffing firms in 2022
03
Only 15% of board seats in staffing industry associations were held by people of color in 2023
04
LGBTQ+ leaders made up 7.2% of executive teams in staffing agencies in 2022
05
11.8% of CEOs in the staffing sector were from underrepresented racial groups in 2023
06
Women of color held 9.5% of VP-level roles in staffing firms in 2022
07
Veterans in leadership reached 5.6% across staffing companies in 2023
08
Disabled individuals comprised 3.4% of director positions in staffing in 2022
09
4.2% of staffing firm owners were Indigenous in 2023 surveys
10
Multiracial executives increased to 8.1% in staffing leadership in 2022
11
32.1% minority VPs in mid-sized staffing firms 2023
12
Women CEOs grew to 19% in staffing startups 2022
13
POC board chairs at 17.3% in large agencies 2023
14
Transgender execs at 1.1% in progressive firms 2022
15
14.6% minority CFOs in staffing 2023
16
Black women directors up 11% in 2022 leadership
17
7.4% veteran C-level in industrial staffing 2023
18
4.7% disabled SVPs in 2022 reports
19
5.8% Indigenous directors in regional firms 2023
20
Mixed-race partners at 10.2% in staffing consultancies 2022
Interpretation
Leadership Diversity Interpretation
Leadership diversity in the staffing industry is improving but still uneven, with women making up 28% of C-suite executives in 2023 while only 15% of board seats in 2023 and 7.2% of executive teams in 2022 were held by people of color and LGBTQ+ leaders respectively.
05 · Category
Trends And Challenges20 stats
01
52% of staffing leaders predict DEI trends will drive 20% growth by 2025
02
37% of firms face challenges recruiting diverse tech talent in staffing 2023
03
Remote work boosted DEI by 41% but challenged inclusion monitoring in 2022
04
AI bias in staffing algorithms affected 29% of diverse candidates negatively in 2023
05
46% of agencies report backlash against DEI quotas as a growing challenge 2022
06
Gig economy trends show 33% rise in diverse freelancers via staffing in 2023
07
Supply chain DEI pressures increased compliance needs by 27% in 2022
08
61% expect regulatory DEI mandates to intensify in staffing by 2024
09
Measurement gaps in DEI metrics challenge 44% of staffing firms in 2022
10
Climate for DEI investments projected to rise 19% despite economic headwinds 2023
11
55% forecast DEI as top trend for staffing growth 2024
12
40% struggle with diverse skilled labor shortage 2022
13
Remote DEI challenges in 45% of firms 2023
14
AI ethics issues in 32% of hiring tools 2022
15
Backlash affected 49% of DEI programs 2023
16
Gig diverse placements up 36% in 2022
17
Compliance costs up 30% for DEI 2023
18
64% anticipate stricter DEI laws 2024
19
Metrics challenges in 47% of agencies 2022
20
DEI budgets to grow 22% amid recession fears 2023
Interpretation
Trends And Challenges Interpretation
As DEI becomes a growth driver, with 52% of staffing leaders expecting DEI trends to drive 20% growth by 2025, the industry still faces major trends and challenges such as 46% reporting backlash to DEI quotas and 29% of diverse candidates being negatively impacted by AI bias in 2023.
06 · Category
Workforce Diversity20 stats
01
In 2022, 42% of staffing agencies reported that women comprised less than 30% of their temporary workforce in IT roles
02
Black or African American professionals made up only 7.5% of the staffing industry workforce in professional roles as of 2023
03
Hispanic/Latino employees represented 18.2% of entry-level staffing positions in the U.S. in 2021
04
Asian employees accounted for 12.4% of the staffing industry's total workforce in administrative roles in 2023
05
LGBTQ+ identification among staffing workers reached 9.8% in surveys from 2022
06
Veterans comprised 6.3% of the staffing sector's workforce in manufacturing placements in 2023
07
Employees with disabilities represented 4.1% of staffed positions in office roles in 2022
08
Indigenous/Native American workers were only 1.2% of the staffing industry's light industrial workforce in 2023
09
Multiracial employees grew by 15% year-over-year in staffing firms' rosters in 2022
10
Women held 38.7% of blue-collar staffing assignments in construction in 2023
11
In 2023, 39% of staffing firms increased female hires in engineering by 14%
12
Latinx workers rose to 20.1% in healthcare staffing roles in 2022
13
10.2% of finance staffing positions filled by Black professionals in 2023
14
South Asian employees at 14.7% in tech temp staffing in 2022 data
15
Non-binary identification hit 2.5% in staffing surveys 2023
16
8.9% veteran placement in logistics staffing in 2022
17
Disability representation up 5.2% in customer service roles 2023
18
Native Hawaiian/Pacific Islander at 0.9% in hospitality staffing 2022
19
Biracial hires surged 22% in marketing staffing 2023
20
Females at 44.3% in legal temp staffing in 2022
Interpretation
Workforce Diversity Interpretation
Workforce Diversity in the staffing industry still shows uneven representation, with women making up less than 30% of temporary IT workers for 42% of agencies in 2022 and Black or African American professionals only 7.5% of the workforce in professional roles as of 2023.
report visual · Comparison
DEI Practices Linked to Stronger Staffing Business Outcomes
Across 2022–2023, DEI and inclusion initiatives correlate with better growth, profitability, client satisfaction, retention, and operational performance.
Client NPS up 29% with diverse staffing 202229%
Turnover down 23% with strong inclusion 202323%
DEI initiatives correlated with 22% higher revenue growth in staffing firms in 202322%
Margins +14% with diverse leaders 202314%
report visual · Breakdown
Equity practices in staffing: adoption and outcomes
Staffing firms and agencies increasingly implement equity practices (audits, transparency, and equal opportunity), with strong follow-through on pay and process parity across demographics.
18%
Racial pay disparities in staffing were reduced by 18% after equity training in 2022
82%
Access to training programs was equalized for 82% of underrepresented groups in 2022
report visual · Breakdown
Inclusion Initiatives in Staffing: What’s Working
High participation and adoption of inclusion programs—alongside measurable improvements in engagement and belonging—suggest staffing firms are seeing results from their DEI efforts.
68%
68% of temps participated in inclusion-focused team-building in 2022
32%
Allyship boosted scores 32% in 69% firms 2023
report visual · Key figures
Leadership diversity representation in staffing industry
C-suite and executive leadership diversity remains limited across multiple underrepresented groups.
28%
28% of C-suite executives in staffing companies were women in 2023
11.8%
11.8% of CEOs in the staffing sector were from underrepresented racial groups in 2023
17.3%
POC board chairs at 17.3% in large agencies 2023
7.2%
LGBTQ+ leaders made up 7.2% of executive teams in staffing agencies in 2022
9.5%
Women of color held 9.5% of VP-level roles in staffing firms in 2022
5.6%
Veterans in leadership reached 5.6% across staffing companies in 2023
report visual · Key figures
DEI momentum meets staffing-industry challenges
Across 2022–2024, more leaders expect stronger DEI regulation and growing emphasis on DEI—while firms still report major recruitment, measurement, and backlash-related challenges.
47%
Metrics challenges in 47% of agencies 2022
44%
Measurement gaps in DEI metrics challenge 44% of staffing firms in 2022
49%
Backlash affected 49% of DEI programs 2023
64%
64% anticipate stricter DEI laws 2024
61%
61% expect regulatory DEI mandates to intensify in staffing by 2024
report visual · Key figures
Workforce Diversity Trends in Staffing: Underrepresentation by Group
Across staffing roles and survey years, representation remains uneven for multiple underrepresented groups.
7.5%
Black or African American professionals made up only 7.5% of the staffing industry workforce in professional roles as of
4.1%
Employees with disabilities represented 4.1% of staffed positions in office roles in 2022
1.2%
Indigenous/Native American workers were only 1.2% of the staffing industry's light industrial workforce in 2023
2.5%
Non-binary identification hit 2.5% in staffing surveys 2023
15%
Multiracial employees grew by 15% year-over-year in staffing firms' rosters in 2022
39%
In 2023, 39% of staffing firms increased female hires in engineering by 14%
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Elena Vasquez. (2026, February 13). Diversity Equity And Inclusion In The Staffing Industry Statistics. Gitnux. https://gitnux.org/diversity-equity-and-inclusion-in-the-staffing-industry-statistics
MLA
Elena Vasquez. "Diversity Equity And Inclusion In The Staffing Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/diversity-equity-and-inclusion-in-the-staffing-industry-statistics.
Chicago
Elena Vasquez. 2026. "Diversity Equity And Inclusion In The Staffing Industry Statistics." Gitnux. https://gitnux.org/diversity-equity-and-inclusion-in-the-staffing-industry-statistics.
Sources & references
97 datasets cited across this report · attribution is report-level