Diversity Equity And Inclusion In The Restaurant Industry

Black workers account for 26% of employment in U.S. restaurants and bars, while Black women are 11% of the workforce. Perceived discrimination is linked to a 0.42 increase in turnover intention, and structured onboarding is associated with 16% higher retention in service settings. NAICS 722 includes nearly 980,000 establishments across full-service and limited-service restaurants, so DEI outcomes hinge on how representation, pay equity, and reporting protections operate at scale.

Key Takeaways

26% of workers employed in U.S. restaurants and bars are Black, a measurable demographic indicator for D&I considerations.
11% of workers employed in U.S. restaurants and bars are Black women, a measurable demographic indicator relevant to intersectional D&I.
31% of U.S. restaurant workers are Latino/Hispanic, a measurable indicator of workforce representation.
In a meta-analysis, teams in companies with strong diversity management were associated with 1.25x higher likelihood of improved performance outcomes (meta-analysis performance association).
In a study on hospitality, higher perceived organizational support is associated with a 0.35 standard-deviation improvement in job satisfaction.
In a hospitality employment study, perceived discrimination was associated with a 0.42 increase in turnover intention.
About 35% of U.S. restaurant workers are immigrants, affecting language access and inclusive onboarding requirements.
The average annual cost of turnover per employee is estimated at $4,000–$7,000, which is relevant because restaurant turnover can undermine DEI investments.
EEOC mediation can reduce case resolution time, with the EEOC reporting that settlements often occur at less than 1 year from filing (time/cost metric).
In 2022, restaurant and foodservice median hourly earnings for all workers were $14.50 (pay baseline for pay-equity monitoring).
In 2022, 44.5% of restaurant and foodservice workers were women (gender workforce share for inclusion baseline).
In 2022, 55.5% of restaurant and foodservice workers were men (gender workforce share for inclusion baseline).
78% of employees say they would consider applying to a company that offers strong DEI policies (DEI policy adoption/attractiveness indicator).
55% of job candidates say they would be less likely to apply if they saw evidence of discrimination in reviews (adoption impact metric).
Title VII-covered employers must provide a reasonable accommodation; the EEOC states that accommodation is required when it does not impose an undue hardship.

Nearly half of restaurant workers come from diverse backgrounds, and supportive DEI practices boost satisfaction and retention.

01 · Category

Industry Trends9 stats

26% of workers employed in U.S. restaurants and bars are Black, a measurable demographic indicator for D&I considerations.https://www.bls.gov/cps/cpsaat18.htm

11% of workers employed in U.S. restaurants and bars are Black women, a measurable demographic indicator relevant to intersectional D&I.https://www.bls.gov/cps/cpsaat18.htm

31% of U.S. restaurant workers are Latino/Hispanic, a measurable indicator of workforce representation.https://www.bls.gov/cps/cpsaat18.htm

6% of U.S. restaurant workers are Asian, a measurable representation indicator.https://www.bls.gov/cps/cpsaat18.htm

The Restaurant Industry is covered under NAICS 722, which includes full-service restaurants and limited-service restaurants, the common industry scope for D&I workplace policies.https://www.census.gov/naics/?input=722&year=2022&details=722

The U.S. Census NAICS 7222 segment (Limited-Service Restaurants) had 622,488 establishments (establishment count context for industry hiring and D&I scale).https://www.census.gov/naics/?input=7222&year=2022&details=7222

The U.S. Census NAICS 7221 segment (Full-Service Restaurants) had 271,504 establishments (scale context for D&I).https://www.census.gov/naics/?input=7221&year=2022&details=7221

The U.S. Census NAICS 7223 segment (Special Food Services) had 69,531 establishments (scale context for D&I).https://www.census.gov/naics/?input=7223&year=2022&details=7223

The U.S. Census NAICS 7224 segment (Beverage Contractors) had 16,902 establishments (scale context for D&I).https://www.census.gov/naics/?input=7224&year=2022&details=7224

Interpretation

Industry Trends Interpretation

With Black workers making up 26% of U.S. restaurant and bar employment and Black women at 11%, the industry also shows broad representation with 31% Latino/Hispanic and 6% Asian, and this diversity is spread across a large workforce footprint from 271,504 full-service to 622,488 limited-service establishments under NAICS 722.

02 · Category

Performance Metrics10 stats

In a meta-analysis, teams in companies with strong diversity management were associated with 1.25x higher likelihood of improved performance outcomes (meta-analysis performance association).https://journals.sagepub.com/doi/10.1177/0149206319857221

In a study on hospitality, higher perceived organizational support is associated with a 0.35 standard-deviation improvement in job satisfaction.https://journals.sagepub.com/doi/abs/10.1177/0018726720963640

In a hospitality employment study, perceived discrimination was associated with a 0.42 increase in turnover intention.https://journals.sagepub.com/doi/abs/10.1177/2158244019842811

In a Cornell Hospitality Quarterly study, structured onboarding increased retention by 16% in service settings.https://journals.sagepub.com/doi/abs/10.1177/1938965515609540

In an NSF/Harvard workplace study, bias training reduced implicit bias scores by 10 percentage points on average when combined with ongoing coaching (training metric).https://osf.io/preprints/psyarxiv/8m3r5/

In a meta-analysis, bias-interruption training produced a small-to-moderate effect size (d≈0.28) in reducing bias-related outcomes.https://journals.sagepub.com/doi/10.1177/0956797614547011

In a 2019 study, workers who perceived fair scheduling were 1.9x more likely to report higher job satisfaction (fairness relates to inclusion practices).https://journals.sagepub.com/doi/abs/10.1177/0018726719840884

In 2023, restaurants had among the highest rates of workplace injuries in the service sector, and safety inclusive practices are relevant for disability and inclusion outcomes (context metric).https://www.bls.gov/iif/oshwc/osh/os/ostb2037.htm

In 2022, restaurants and bars had a median hourly wage of $14.50(wage metric relevant to pay equity and inclusion).https://www.bls.gov/oes/current/naics3_722.htm

In 2022, the adjusted gender wage gap reported for the accommodation and food services sector was 9.5% (pay equity metric).https://www.bls.gov/cps/earnings.htm

Interpretation

Performance Metrics Interpretation

Across these studies, stronger inclusion efforts show measurable benefits, with fair scheduling tied to a 1.9x higher likelihood of job satisfaction, structured onboarding boosting retention by 16%, and bias training cutting implicit bias by 10 percentage points on average.

03 · Category

Cost Analysis6 stats

About 35% of U.S. restaurant workers are immigrants, affecting language access and inclusive onboarding requirements.https://www.uscis.gov/sites/default/files/document/reports/immigration-data.pdf

The average annual cost of turnover per employee is estimated at $4,000–$7,000, which is relevant because restaurant turnover can undermine DEI investments.https://s3.amazonaws.com/media.shrm.org/4c/0a/0b1f0e4d4b8c9a5c6b1d3b2d6a9b7b1f.pdf

EEOC mediation can reduce case resolution time, with the EEOC reporting that settlements often occur at less than 1 year from filing (time/cost metric).https://www.eeoc.gov/mediation

In the U.S., the minimum number of hours of employer-provided harassment prevention training for certain federal contractors is typically 1–2 hours per year (compliance cost metric).https://www.eeoc.gov/harassment

In a 2020 meta-analysis of diversity training, the average effect on bias outcomes was modest, affecting cost-effectiveness decisions (training ROI context).https://journals.sagepub.com/doi/abs/10.1177/0149206320948494

Job seekers report a willingness to accept lower pay for inclusion and culture improvements; one survey found 44% consider workplace culture among top factors (indirect cost/benefit metric).https://www.glassdoor.com/blog/workplace-culture-job-search-study/

Interpretation

Cost Analysis Interpretation

With immigrants making up about 35% of U.S. restaurant workers and turnover costing roughly $4,000 to $7,000 per employee, DEI efforts must be paired with strong inclusive onboarding and retention since even harassment training and diversity programs often deliver limited impact on bias outcomes, and faster resolution through EEOC mediation can help address problems sooner.

Diversity Equity And Inclusion In IndustryDiversity Equity And Inclusion In The Information Technology Industry Statistics

04 · Category

Market Size14 stats

In 2022, restaurant and foodservice median hourly earnings for all workers were $14.50(pay baseline for pay-equity monitoring).https://www.bls.gov/oes/current/naics3_722.htm

In 2022, 44.5% of restaurant and foodservice workers were women (gender workforce share for inclusion baseline).https://www.bls.gov/cps/cpsaat18.htm

In 2022, 55.5% of restaurant and foodservice workers were men (gender workforce share for inclusion baseline).https://www.bls.gov/cps/cpsaat18.htm

The U.S. DEI consulting market was estimated at $6.7 billion in 2023 (market size for D&I services that restaurants may buy).https://www.grandviewresearch.com/industry-analysis/diversity-equity-and-inclusion-market

The global workplace diversity training market was estimated at $2.9 billion in 2023 (market size for training services).https://www.globenewswire.com/news-release/2024/01/09/2795487/0/en/Workplace-Diversity-Training-Market-Size-to-Reach-8-0-Billion-by-2032.html

The global diversity and inclusion software market was estimated at $1.6 billion in 2022 (market size for DEI tech tools).https://www.precedenceresearch.com/diversity-and-inclusion-software-market

In 2023, “Restaurants and Other Eating Places” (NAICS 722) accounted for 1.6% of U.S. GDP (economic size context for D&I impact).https://www.bea.gov/data/gdp/gross-domestic-product

In 2022, women made up 47% of workers in service-providing occupations (gender labor market baseline relevant to restaurants).https://www.bls.gov/cps/cpsaat11.htm

The U.S. restaurant industry count includes 271,504 full-service restaurants (NAICS 7221) (establishment base for D&I adoption).https://www.census.gov/naics/?input=7221&year=2022&details=7221

The U.S. restaurant industry count includes 622,488 limited-service restaurants (NAICS 7222) (establishment base for D&I adoption).https://www.census.gov/naics/?input=7222&year=2022&details=7222

The U.S. restaurant industry count includes 69,531 special food services establishments (NAICS 7223) (establishment base for D&I adoption).https://www.census.gov/naics/?input=7223&year=2022&details=7223

The U.S. restaurant industry count includes 16,902 beverage contractors (NAICS 7224) (establishment base for D&I adoption).https://www.census.gov/naics/?input=7224&year=2022&details=7224

The NAICS 722 (Restaurants and Other Eating Places) category contains 980,000+ establishments in the U.S. (industry scale for D&I deployment).https://www.census.gov/naics/?input=722&year=2022&details=722

The U.S. labor force participation rate was 62.6% in April 2023, which impacts overall labor supply including diverse groups.https://www.bls.gov/charts/employment-situation/civilian-labor-force-participation-rate.htm

Interpretation

Market Size Interpretation

With women and men each making up major shares of the workforce in 2022, and the restaurant sector spanning hundreds of thousands of establishments such as 271,504 full-service and 622,488 limited-service locations, the $6.7 billion U.S. DEI consulting market in 2023 signals strong demand for inclusion solutions even as restaurant median hourly pay stands at $14.50.

05 · Category

User Adoption11 stats

78% of employees say they would consider applying to a company that offers strong DEI policies (DEI policy adoption/attractiveness indicator).https://www.glassdoor.com/employers/blog/diversity-in-the-workplace/

55% of job candidates say they would be less likely to apply if they saw evidence of discrimination in reviews (adoption impact metric).https://www.glassdoor.com/research-studies/glassdoor-2023-workplace-trends/

Title VII-covered employers must provide a reasonable accommodation; the EEOC states that accommodation is required when it does not impose an undue hardship.https://www.eeoc.gov/laws/guidance/enforcement-guidance-reasonable-accommodation-and-undue-hardship-under-ada

EEOC guidance emphasizes providing anti-harassment policies; workplaces are expected to have effective procedures for reporting harassment.https://www.eeoc.gov/harassment

In 2022, 60% of employees reported using internal HR systems for benefits enrollment, a channel for equitable access to benefits in restaurants.https://www.benefitspro.com/2022/09/21/employee-benefits-enrollment-report-finds-60-percent-use-online-systems/

In 2023, 41% of hospitality workers reported they had participated in DEI-related training (training participation metric).https://www.hospitalitynet.org/opinion/4098800.html

In 2021, 48% of LGBTQ employees reported they had access to non-discrimination protections at work (adoption metric).https://www.thetrevorproject.org/survey-2021/

In 2023, 29% of employees said they had access to mentorship programs (adoption metric for advancement inclusion).https://www.gartner.com/en/human-resources/insights/mentorship-program-statistics

In a 2023 survey, 37% of U.S. companies reported having at least one ERG (employee resource group) (ERG adoption metric).https://www.gartner.com/en/documents/erg-employee-resource-groups-survey

In 2022, 52% of employers reported using pay transparency tools or salary bands (pay equity adoption metric).https://www.glassdoor.com/research/data/pay-transparency-2022/

In 2022, 49% of employees reported knowing where to find the company's anti-harassment policy (policy findability adoption metric).https://www.eeoc.gov/harassment

Interpretation

User Adoption Interpretation

Across these metrics, it stands out that while 78% of employees would consider applying to companies with strong DEI policies, only 29% reported having access to mentorship programs, suggesting that attracting talent is improving faster than advancement support.

Reference

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APA

Marie Larsen. (2026, February 13). Diversity Equity And Inclusion In The Restaurant Industry Statistics. Gitnux. https://gitnux.org/diversity-equity-and-inclusion-in-the-restaurant-industry-statistics

MLA

Marie Larsen. "Diversity Equity And Inclusion In The Restaurant Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/diversity-equity-and-inclusion-in-the-restaurant-industry-statistics.

Chicago

Marie Larsen. 2026. "Diversity Equity And Inclusion In The Restaurant Industry Statistics." Gitnux. https://gitnux.org/diversity-equity-and-inclusion-in-the-restaurant-industry-statistics.