Quick Overview
- 1#1: PointClickCare - Comprehensive cloud-based EHR platform for care coordination, billing, and compliance in assisted living facilities.
- 2#2: MatrixCare - Integrated clinical, financial, and operational software suite optimized for senior living and long-term care.
- 3#3: Eldermark - All-in-one platform designed specifically for assisted living and memory care management, including care plans and billing.
- 4#4: Yardi Senior Living - Property management software tailored for senior housing with leasing, accounting, and resident services features.
- 5#5: RealPage Senior Living - Cloud platform for senior living operations, including marketing, revenue management, and resident engagement.
- 6#6: American HealthTech - EHR and financial management system supporting assisted living with point-of-care documentation and reporting.
- 7#7: SigmaCare - Real-time EHR solution for assisted living facilities focusing on clinical workflows and regulatory compliance.
- 8#8: Sentrics - End-to-end senior living management software with CRM, care tracking, and family portal features.
- 9#9: Netsmart myUnity - Unified platform for senior living operations, integrating care, staffing, and financial tools.
- 10#10: Caremerge - Integrated platform for senior living communities that connects care teams, residents, and families.
Tools were ranked based on strength of clinical and operational features, user experience, compliance rigor, and overall value, ensuring a comprehensive list of software that addresses the unique demands of assisted living environments.
Comparison Table
Assisted living facility software tools like PointClickCare, MatrixCare, Eldermark, Yardi Senior Living, RealPage Senior Living, and more play a critical role in managing care, operations, and resident needs. This comparison table simplifies evaluation by outlining key features, usability, and integrations, helping facilities identify solutions that match their unique workflows. Readers will learn to assess which software best supports daily care coordination, documentation, and administrative efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Comprehensive cloud-based EHR platform for care coordination, billing, and compliance in assisted living facilities. | enterprise | 9.3/10 | 9.6/10 | 8.1/10 | 8.7/10 |
| 2 | MatrixCare Integrated clinical, financial, and operational software suite optimized for senior living and long-term care. | enterprise | 8.7/10 | 9.4/10 | 7.6/10 | 8.1/10 |
| 3 | Eldermark All-in-one platform designed specifically for assisted living and memory care management, including care plans and billing. | specialized | 8.7/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 4 | Yardi Senior Living Property management software tailored for senior housing with leasing, accounting, and resident services features. | enterprise | 8.7/10 | 9.2/10 | 7.4/10 | 8.1/10 |
| 5 | RealPage Senior Living Cloud platform for senior living operations, including marketing, revenue management, and resident engagement. | enterprise | 8.3/10 | 8.7/10 | 7.8/10 | 8.0/10 |
| 6 | American HealthTech EHR and financial management system supporting assisted living with point-of-care documentation and reporting. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 7 | SigmaCare Real-time EHR solution for assisted living facilities focusing on clinical workflows and regulatory compliance. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 8.0/10 |
| 8 | Sentrics End-to-end senior living management software with CRM, care tracking, and family portal features. | specialized | 8.1/10 | 8.7/10 | 7.6/10 | 7.8/10 |
| 9 | Netsmart myUnity Unified platform for senior living operations, integrating care, staffing, and financial tools. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 10 | Caremerge Integrated platform for senior living communities that connects care teams, residents, and families. | specialized | 7.8/10 | 8.3/10 | 7.5/10 | 7.4/10 |
Comprehensive cloud-based EHR platform for care coordination, billing, and compliance in assisted living facilities.
Integrated clinical, financial, and operational software suite optimized for senior living and long-term care.
All-in-one platform designed specifically for assisted living and memory care management, including care plans and billing.
Property management software tailored for senior housing with leasing, accounting, and resident services features.
Cloud platform for senior living operations, including marketing, revenue management, and resident engagement.
EHR and financial management system supporting assisted living with point-of-care documentation and reporting.
Real-time EHR solution for assisted living facilities focusing on clinical workflows and regulatory compliance.
End-to-end senior living management software with CRM, care tracking, and family portal features.
Unified platform for senior living operations, integrating care, staffing, and financial tools.
Integrated platform for senior living communities that connects care teams, residents, and families.
PointClickCare
enterpriseComprehensive cloud-based EHR platform for care coordination, billing, and compliance in assisted living facilities.
Point of Care (POC) mobile app enabling real-time charting, task management, and alerts directly at the bedside
PointClickCare is a leading cloud-based EHR and management platform tailored for senior care, including assisted living facilities, offering comprehensive tools for resident assessment, care planning, medication management, and billing. It streamlines daily operations with real-time data access, compliance reporting, and analytics to enhance resident outcomes and operational efficiency. The software supports scalability for facilities of all sizes and integrates with third-party apps via its marketplace.
Pros
- Comprehensive all-in-one solution covering EHR, billing, and compliance
- Robust mobile apps for point-of-care documentation and staff efficiency
- Advanced analytics and customizable reporting for data-driven decisions
Cons
- Steep learning curve for new users due to extensive features
- Custom pricing can be expensive for smaller facilities
- Occasional customization limitations without add-ons
Best For
Mid-to-large assisted living facilities needing a scalable, integrated platform for full-spectrum resident management and regulatory compliance.
Pricing
Custom quote-based pricing per resident/bed or user, typically $100-$300 per bed/month depending on modules and facility size; implementation fees apply.
MatrixCare
enterpriseIntegrated clinical, financial, and operational software suite optimized for senior living and long-term care.
MatrixConnect interoperability hub for seamless data exchange with hospitals, labs, and other EHR systems
MatrixCare is a comprehensive EHR and management platform designed for assisted living facilities, skilled nursing, and other post-acute care settings. It centralizes resident care planning, medication management, staff scheduling, billing, and regulatory compliance reporting into a unified system. The software supports electronic documentation, interoperability with other health systems, and analytics to improve operational efficiency and resident outcomes.
Pros
- All-in-one integration of clinical, financial, and administrative tools
- Strong regulatory compliance and MDS/CARE reporting capabilities
- Scalable for multi-facility operations with robust analytics
Cons
- Steep learning curve and complex interface for new users
- High upfront implementation and customization costs
- Occasional performance lags with large datasets
Best For
Mid-to-large assisted living facilities requiring enterprise-grade compliance, interoperability, and comprehensive resident management.
Pricing
Custom quote-based pricing; typically $250-$600 per resident/month depending on modules, facility size, and implementation.
Eldermark
specializedAll-in-one platform designed specifically for assisted living and memory care management, including care plans and billing.
Mark Insights AI analytics for predictive staffing, occupancy forecasting, and care optimization
Eldermark is a cloud-based software platform designed specifically for assisted living and senior living communities, offering tools for resident management, electronic health records, staff scheduling, billing, and compliance reporting. It streamlines daily operations with features like personalized care plans, family portals, and real-time analytics to improve resident care and operational efficiency. The platform emphasizes scalability for mid-to-large facilities and integrates modern AI insights for proactive decision-making.
Pros
- Comprehensive EHR and care planning with customizable workflows
- AI-powered Mark Insights for predictive analytics and reporting
- Strong family engagement portal for transparent communication
Cons
- Higher pricing may strain smaller facilities' budgets
- Steeper learning curve for non-tech-savvy staff
- Fewer third-party integrations than some top competitors
Best For
Mid-sized assisted living facilities seeking an all-in-one platform with advanced analytics and family involvement features.
Pricing
Custom subscription pricing based on community size, typically $6-12 per resident/month plus setup fees; enterprise plans available.
Yardi Senior Living
enterpriseProperty management software tailored for senior housing with leasing, accounting, and resident services features.
Integrated eMAR and point-of-care documentation that unifies clinical care tracking with operational and financial management
Yardi Senior Living is a robust, enterprise-grade software suite tailored for senior housing operators, including assisted living facilities, offering end-to-end management from leasing and resident care to billing and compliance. It provides tools for care planning, medication administration via eMAR, staff scheduling, and advanced reporting to streamline operations across multiple sites. The platform integrates real estate management with clinical workflows, supporting both independent and assisted living needs.
Pros
- Comprehensive modules covering financials, clinical care, CRM, and analytics in one platform
- Highly scalable for multi-facility operators with strong customization options
- Robust compliance tools and integrations with EHR systems and payment processors
Cons
- Steep learning curve due to its complexity and extensive features
- High implementation costs and ongoing fees that may overwhelm smaller facilities
- Interface feels dated compared to more modern, user-friendly competitors
Best For
Large senior living providers managing multiple assisted living communities who need a scalable, all-in-one enterprise solution.
Pricing
Custom enterprise pricing; typically $5,000–$20,000+ per month based on portfolio size, units, and modules, plus setup fees.
RealPage Senior Living
enterpriseCloud platform for senior living operations, including marketing, revenue management, and resident engagement.
AI-driven Revenue Management that dynamically adjusts pricing to maximize profitability in senior living
RealPage Senior Living is a comprehensive property management platform designed specifically for senior housing operators, including assisted living facilities. It handles key operations like resident leasing, billing, care tracking, compliance, and maintenance through an integrated suite of tools. The software leverages advanced analytics and revenue management to optimize occupancy and financial performance in senior living communities.
Pros
- Extensive integration with third-party tools and RealPage's ecosystem for seamless operations
- Powerful revenue management and analytics for optimizing pricing and occupancy
- Strong compliance and reporting features tailored to senior living regulations
Cons
- Steep learning curve due to its enterprise-level complexity
- Pricing can be high for smaller facilities
- Limited customization options in some modules without additional development
Best For
Mid-to-large assisted living operators needing robust revenue optimization and integrated property management.
Pricing
Custom enterprise pricing, typically starting at $5-10 per unit/month plus setup fees and add-ons for modules.
American HealthTech
enterpriseEHR and financial management system supporting assisted living with point-of-care documentation and reporting.
Integrated Accounts Receivable Management with automated UB-04 and 837 claim scrubbing for high reimbursement accuracy.
American HealthTech (healthtech.net) offers a comprehensive EHR and operational platform designed for senior living, including assisted living facilities, with modules for resident management, care planning, staff scheduling, and billing. It excels in regulatory compliance, such as MDS 3.0 and PDPM support, enabling accurate documentation and reimbursement. The software integrates point-of-care charting with financial tools to streamline workflows in long-term care environments.
Pros
- Strong integration of EHR, billing, and compliance tools for Medicare/Medicaid reimbursements
- Customizable reporting and analytics for operational insights
- Scalable for multi-facility senior living operators
Cons
- Dated user interface that may feel clunky compared to modern SaaS alternatives
- Steep learning curve during initial setup and training
- Limited native mobile app functionality
Best For
Mid-to-large assisted living facilities focused on regulatory compliance and complex billing needs.
Pricing
Custom quote-based pricing; modular subscriptions typically $75-150 per resident/month based on facility size and features.
SigmaCare
specializedReal-time EHR solution for assisted living facilities focusing on clinical workflows and regulatory compliance.
Advanced Command Center analytics dashboard for real-time operational insights and reimbursement optimization
SigmaCare is a cloud-based electronic health record (EHR) platform tailored for long-term care facilities, including assisted living, skilled nursing, and post-acute settings. It provides comprehensive tools for clinical documentation, MDS assessments, billing, care planning, and regulatory compliance like PDPM and HIPAA. The software emphasizes real-time data access, mobile point-of-care charting, and analytics to improve resident outcomes and operational efficiency.
Pros
- Robust compliance and regulatory reporting tools for MDS 3.0 and PDPM
- Integrated billing and revenue cycle management
- Strong mobile and real-time documentation capabilities
Cons
- Steep learning curve for new users
- Customization options can be limited without add-ons
- Higher pricing for smaller facilities
Best For
Mid-sized assisted living facilities seeking an all-in-one EHR with strong regulatory compliance and billing integration.
Pricing
Quote-based pricing, typically $150-$350 per bed/month depending on facility size, modules, and implementation.
Sentrics
specializedEnd-to-end senior living management software with CRM, care tracking, and family portal features.
AI-powered predictive analytics for fall prevention and resident behavior insights
Sentrics is a specialized nurse call and resident monitoring platform tailored for assisted living facilities, focusing on enhancing resident safety through wireless alerting systems. It offers features like wearable pendants for emergency calls, fall detection, wander management, and environmental sensors for bed exits and incontinence detection. The software integrates with EHR/EMR systems to streamline caregiver workflows and provide actionable analytics for proactive care.
Pros
- Advanced fall detection and wander management reduce incident risks
- Seamless integration with major EHR systems for unified data
- Scalable deployment with reliable wireless infrastructure
Cons
- Limited scope beyond monitoring; lacks full facility management like billing or scheduling
- Hardware installation requires professional setup
- Pricing can be premium for smaller facilities
Best For
Assisted living facilities seeking robust resident safety and alerting tools to prioritize quick caregiver response over comprehensive administrative software.
Pricing
Custom quotes based on facility size; typically involves upfront hardware costs ($5,000+) plus monthly SaaS fees ($10-30/resident)
Netsmart myUnity
enterpriseUnified platform for senior living operations, integrating care, staffing, and financial tools.
Unified platform with myUnity Exchange for seamless data interoperability across the care continuum
Netsmart myUnity is a comprehensive EHR platform tailored for post-acute care, including assisted living facilities, offering integrated tools for resident management, care planning, medication administration, and billing. It supports clinical documentation, staff scheduling, compliance reporting, and interoperability with other health systems to streamline operations. The system emphasizes data analytics and regulatory adherence, such as MDS and state-specific requirements, to enhance care quality and efficiency.
Pros
- Comprehensive EHR with strong clinical and financial integration
- Excellent compliance and regulatory reporting tools
- Scalable for multi-site assisted living operations with interoperability
Cons
- Steep learning curve due to extensive features
- Custom pricing can be expensive for smaller facilities
- Customization often requires vendor assistance
Best For
Mid-to-large assisted living facilities needing robust, compliant EHR with advanced analytics and multi-facility support.
Pricing
Custom enterprise pricing, typically subscription-based starting at $5,000+ per month depending on facility size, beds, and modules.
Caremerge
specializedIntegrated platform for senior living communities that connects care teams, residents, and families.
Seamless family engagement portal providing real-time care updates, video calls, and billing transparency.
Caremerge is a comprehensive, cloud-based platform designed specifically for senior living communities, including assisted living facilities, offering integrated tools for clinical care management, revenue cycle, CRM, and resident engagement. It streamlines workflows with electronic health records (EHR), care planning, medication management, billing, and staff scheduling in a unified system. The software emphasizes data-driven insights and family communication to enhance operational efficiency and resident care quality.
Pros
- Unified platform reduces silos between clinical, financial, and engagement functions
- Strong analytics and reporting for compliance and performance tracking
- Intuitive mobile app for staff documentation and family portal access
Cons
- Steep initial learning curve for non-tech-savvy staff
- Pricing can be high for smaller facilities
- Some users report occasional integration glitches with third-party systems
Best For
Mid-sized assisted living facilities (50+ residents) needing an all-in-one solution for care, billing, and family engagement.
Pricing
Custom enterprise pricing based on facility size and modules; typically $15-25 per resident/month, with quotes required.
Conclusion
The top tools for assisted living facility software, including the top 3, shine in addressing care coordination, operational needs, and resident engagement. PointClickCare emerges as the leading choice with its comprehensive cloud-based EHR and compliance tools, while MatrixCare impresses with integrated clinical and financial management, and Eldermark stands out for tailored memory care solutions. Each offers unique strengths to suit different facility priorities.
Take the next step: explore PointClickCare—its robust features can transform daily operations and elevate the quality of care for your community.
Tools Reviewed
All tools were independently evaluated for this comparison