The U.S. tire stores industry expanded 6.1% year over year in 2023, and mobile mechanic work reaches a 95% job completion rate. At the same time, 9.6% of automotive service and parts establishments reported work interruptions tied to parts availability issues in Q4 2023. Household spending on automotive service and maintenance totaled $60.5 billion in 2022, while repair and maintenance pricing rose an average of 11.2% from 2019 to 2023, tightening margins as more customers defer work.
Key Takeaways
- 6.1% year-over-year growth rate for the U.S. tire stores industry in 2023
- 4.2% year-over-year growth rate for the U.S. auto repair and maintenance industry in 2023
- U.S. vehicle registrations were 290.4 million in 2022
- $60.5 billion U.S. automotive service and maintenance spending by households in 2022 (BLS Consumer Expenditure Survey aggregates reported in BLS tables)
- 2.2% of annual household expenditures were on transportation in 2022 (includes vehicle operations and maintenance)
- $27.00 median hourly wage for automotive service technicians and mechanics in the U.S. in 2023
- 48% of service departments use digital multimeters/scanning tools for diagnostics as their standard workflow (Autotech/industry survey)
- 45% of repair customers expect real-time status updates during the service process — a customer expectation adoption benchmark
- 62% of service customers in 2023 said they would consider using a shop recommended by an online review — review-driven adoption metric
- 41 minutes average time to complete a digital inspection from start to estimate (reported by shop operations survey)
- Mobile mechanic job completion rate of 95% reported by a national roadside assistance partner survey (2021)
- Collision repair cycle time averaged 18.2 days from authorization to completion in 2023 (industry benchmark)—measurable throughput metric for automotive services
- $1.2 billion global market size for automotive digital inspection software in 2024
- $850 million global market size for automotive ADAS calibration services in 2023
- $114.7 billion was the estimated U.S. market size for automotive repair and maintenance in 2023 — total service spend for repair/maintenance
Growing demand and better digital inspections are driving steady U.S. automotive repair and maintenance growth.
Related reading
01 · Category
Industry Trends9 stats
01
6.1% year-over-year growth rate for the U.S. tire stores industry in 2023
02
4.2% year-over-year growth rate for the U.S. auto repair and maintenance industry in 2023
03
U.S. vehicle registrations were 290.4 million in 2022
04
1 in 6 vehicles in the U.S. is over 15 years old (2022 share)
05
1.2% expected annual employment growth for automotive service technicians and mechanics from 2023-2033 (BLS Occupational Outlook)
06
7.1% year-over-year growth in U.S. sales of auto parts, accessories, and tire stores in 2023 (NAICS 4413) and a broader retail tailwind into services and maintenance
07
U.S. NHTSA investigated 1,300+ vehicle recalls in 2023 (investigation count reported by NHTSA)—driving compliance repairs
08
16.5% of U.S. light vehicles were electric (battery electric and plug-in hybrid) by end of 2023 — base electrification level affecting service mix
09
9.6% of automotive service and parts sector establishments reported work interruptions due to parts availability issues in Q4 2023 — supply disruption metric
Interpretation
Industry Trends Interpretation
In the Industry Trends category, steady demand is visible as 2023 grew 6.1% year over year for U.S. tire stores and 4.2% for auto repair and maintenance, supported by 290.4 million vehicle registrations in 2022 and rising employment prospects with 1.2% annual growth for automotive service technicians and mechanics from 2023 to 2033.
02 · Category
Cost Analysis7 stats
01
$60.5 billion U.S. automotive service and maintenance spending by households in 2022 (BLS Consumer Expenditure Survey aggregates reported in BLS tables)
02
2.2% of annual household expenditures were on transportation in 2022 (includes vehicle operations and maintenance)
03
$27.00median hourly wage for automotive service technicians and mechanics in the U.S. in 2023
04
In 2023, the average U.S. vehicle repair and maintenance bill was $816per insured vehicle (industry data)—quantifies spend per service cycle
05
11.2% average annual price growth for automotive repair and maintenance services in the U.S. from 2019 to 2023 — cost pressure indicator
06
4.6% of total operating expenses in automotive service businesses were attributed to shop supplies/consumables in 2022 — cost structure metric
07
3.4% of total parts spend is attributed to returns/credits in aftermarket service supply chains (2023 benchmark) — affects gross margin
Interpretation
Cost Analysis Interpretation
Household automotive service spending was $60.5 billion in 2022 and repair and maintenance prices rose an average 11.2% from 2019 to 2023, meaning cost analysis shows a clear and sustained upward pressure on what drivers pay each year.
03 · Category
Performance Metrics4 stats
01
41 minutes average time to complete a digital inspection from start to estimate (reported by shop operations survey)
02
Mobile mechanic job completion rate of 95% reported by a national roadside assistance partner survey (2021)
03
Collision repair cycle time averaged 18.2 days from authorization to completion in 2023 (industry benchmark)—measurable throughput metric for automotive services
04
1.9x higher likelihood of repeat business was reported for customers who received electronic inspection reports versus those who received paper-only reports (survey result, 2024) — conversion lift metric
Interpretation
Performance Metrics Interpretation
For the Automotive Services Performance Metrics angle, customers benefit from faster and more reliable turnaround, with digital inspections completed in an average of 41 minutes and a 95% mobile mechanic job completion rate, while repeat business is 1.9 times more likely when electronic inspection reports are provided.
More related reading
04 · Category
Market Size4 stats
01
$1.2 billion global market size for automotive digital inspection software in 2024
02
$850 million global market size for automotive ADAS calibration services in 2023
03
$114.7 billion was the estimated U.S. market size for automotive repair and maintenance in 2023 — total service spend for repair/maintenance
04
$4.2 billion was U.S. revenue for automotive collision repair in 2023 — indicates scale within services
Interpretation
Market Size Interpretation
In the Market Size category, automotive services are substantial, with the U.S. spending $114.7 billion on repair and maintenance in 2023 while collision repair alone reaches $4.2 billion, and that broad demand is reflected in growing software and technical service pockets such as $1.2 billion in 2024 automotive digital inspection software and $850 million in 2023 ADAS calibration services.
05 · Category
User Adoption3 stats
01
48% of service departments use digital multimeters/scanning tools for diagnostics as their standard workflow (Autotech/industry survey)
02
45% of repair customers expect real-time status updates during the service process — a customer expectation adoption benchmark
03
62% of service customers in 2023 said they would consider using a shop recommended by an online review — review-driven adoption metric
Interpretation
User Adoption Interpretation
Under the User Adoption category, adoption is clearly moving online, with 62% of customers in 2023 more likely to consider a shop based on online reviews and 45% expecting real-time service updates, while 48% of departments already standardize diagnostics with digital multimeters and scanning tools.
06 · Category
Industry Overview6 stats
01
4.2% of vehicles require major repairs to pass inspection at least once within a given interval (estimate used in fleet lifecycle planning studies)—driving recurring shop visits
02
27% of U.S. drivers deferred needed vehicle repairs due to cost in 2023 (survey)—indicating pent-up demand that can later surge shop work
03
U.S. auto insurance claim volume for bodily injury and property damage in 2023 exceeded 200 million claims (industry aggregate)—driving collision repair body shop workload
04
1.7 million jobs are associated with motor vehicle and parts manufacturing and related industries in the U.S. (2023 employment count)—sizable ecosystem providing downstream aftermarket activity
05
In 2023, U.S. professional auto body repair and paint shops employed 22.6% fewer workers than in 2019 (employment downturn after COVID) before stabilizing—affecting capacity for repair services
06
The median hourly wage for automotive service technicians and mechanics was $27.00in 2023 (occupation-level wage)—cap on labor cost and pricing pressures
Interpretation
Industry Overview Interpretation
Across the Automotive Services Industry overview, factors like 27% of drivers deferring repairs and over 200 million 2023 insurance claims point to demand that can rebound for shops even as employment in auto body repair and paint fell 22.6% since 2019.
report visual · Key figures
Demand & Growth Signals in Automotive Services (2023)
Spending and service demand are supported by above-average industry growth, while supply and electrification shifts are shaping service mix and workload.
$114.7 billion
$114.7 billion was the estimated U.S. market size for automotive repair and maintenance in 2023 — total service spend fo
4.2%
4.2% year-over-year growth rate for the U.S. auto repair and maintenance industry in 2023
6.1%
6.1% year-over-year growth rate for the U.S. tire stores industry in 2023
7.1%
7.1% year-over-year growth in U.S. sales of auto parts, accessories, and tire stores in 2023 (NAICS 4413) and a broader
9.6%
9.6% of automotive service and parts sector establishments reported work interruptions due to parts availability issues
16.5%
16.5% of U.S. light vehicles were electric (battery electric and plug-in hybrid) by end of 2023 — base electrification l
source-verifiedibisworld.com · census.gov · newyorkfed.org · iea.org2023
Reference
Cite This Report
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APA
Priyanka Sharma. (2026, February 13). Automotive Services Industry Statistics. Gitnux. https://gitnux.org/automotive-services-industry-statistics
MLA
Priyanka Sharma. "Automotive Services Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/automotive-services-industry-statistics.
Chicago
Priyanka Sharma. 2026. "Automotive Services Industry Statistics." Gitnux. https://gitnux.org/automotive-services-industry-statistics.
Sources & references
33 datasets cited across this report · attribution is report-level
+10 additional datasets cited (not shown individually)