GITNUX MARKETDATA REPORT 2024

Virtual Assistant Industry Statistics

The virtual assistant industry is expected to grow significantly in the coming years, driven by increasing demand for remote work and the adoption of digital technologies.

Statistic 1

"85% of business owners plan to increase their use of virtual assistants over the next ten years."

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Statistic 2

"The retention rate of virtual assistants is over 90%, as compared to 60-70% for other administrative personnel."

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Statistic 3

"78% of business leaders claim that virtual assistants can increase their productivity by up to 50%."

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Statistic 4

"Virtual assistant services can reduce a company's workload by 30%."

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Statistic 5

"The average tenure of a virtual assistant working with a single company is 1.5 years."

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Statistic 6

"The average hourly rate for a virtual assistant in the US is around $15-$30."

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Statistic 7

"Over 35% of all American businesses are now using virtual assistants."

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Statistic 8

"19% of virtual assistants are affiliated with certification programs."

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Statistic 9

"The virtual assistant market is projected to have 1.8 billion users worldwide by 2021."

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Statistic 10

"90% of startups use virtual assistants to help reduce their operating costs."

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Statistic 11

"Approximately 59% of virtual assistants are hired on a part-time basis."

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Statistic 12

"In 2020, North America held the largest market share of over 35% in the virtual assistant industry."

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Statistic 13

"Demand for virtual assistants grew by 33% in the first half of 2020, due to the pandemic."

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Statistic 14

"The global virtual assistant market size was valued at USD 3.7 billion in 2019 and is expected to reach USD 25.63 billion by 2028, growing at a CAGR of 28.5%."

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Statistic 15

"Small business owners can save up to 80% in labor costs by hiring virtual assistants."

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Statistic 16

"60% of virtual assistants work out of their home office."

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Statistic 17

"The average ROI of hiring a virtual assistant is 489%."

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Statistic 18

"52% of virtual assistants work independently, while 48% are employed through an agency."

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Statistic 19

"40% of virtual assistant companies are located in the United States."

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Statistic 20

"Virtual assistants can save businesses up to 78% in operating costs each year."

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