GITNUX REPORT 2024

Key Effective Communication Statistics: Transform Your Workplace and Boost Success

Unlock the power of communication: Soft skills, productivity, retention, and success in the workplace.

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

Only 7% of communication is verbal, while 93% is non-verbal.

Statistic 2

60% of businesses rank communication as a top skill they look for in new hires.

Statistic 3

74% of employers want employees with strong oral and written communication skills.

Statistic 4

Effective communication can lead to a 47% higher return to shareholders.

Statistic 5

93% of employees believe that clear communication is essential in the workplace.

Statistic 6

57% of employees report not being given clear directions from their superiors.

Statistic 7

70% of small to mid-sized businesses believe that communication determines project success.

Statistic 8

Gender differences account for only 7% of communication barriers.

Statistic 9

80% of projects are unsuccessful due to poor communication.

Statistic 10

Customers are willing to pay a 4.5% premium for excellent customer service, which heavily relies on good communication.

Statistic 11

53% of communication is body language, 38% is tone of voice, and only 7% is the actual words spoken.

Statistic 12

72% of businesses say that improved interdepartmental communication would lead to a higher level of customer service.

Statistic 13

94% of people agreed that listening with focus is crucial for effective communication.

Statistic 14

Misunderstandings due to poor communication can cost an organization $420,000 per year.

Statistic 15

70% of small to medium-sized enterprises cite communication issues as a major factor in project failures.

Statistic 16

In negotiations, 55% of the message is conveyed through non-verbal elements like body language and tone of voice.

Statistic 17

89% of employers believe that advanced communication skills will be highly important in the next five years.

Statistic 18

Communication issues account for 29% of project failures.

Statistic 19

75% of students believe that communication skills are just as important as academic achievements.

Statistic 20

80% of workplace conflicts are due to poor communication.

Statistic 21

Employees spend 75% of their day communicating—writing emails, attending meetings, and more.

Statistic 22

Over 70% of projects fail due to poor communication.

Statistic 23

96% of executives attribute workplace failures to poor communication skills.

Statistic 24

Individuals who use emojis in workplace communication are seen as friendlier by 81% of recipients.

Statistic 25

Nearly 40% of employees believe that communication barriers lead to inefficient workplace collaboration.

Statistic 26

Organizations with leadership communication programs report 47% higher returns to shareholders.

Statistic 27

70% of small to medium-sized companies have gaps in communication skills.

Statistic 28

86% of employees attribute lackluster workplace performance to insufficient communication among colleagues.

Statistic 29

Over 75% of employees view their superiors as poor listeners.

Statistic 30

Lack of clarity in communication contributes to 30% of project failures.

Statistic 31

67% of online shoppers have abandoned their carts due to inadequate support communication.

Statistic 32

46% of employees rarely or never leave a meeting knowing what they are supposed to do next.

Statistic 33

94% of professionals believe that transparency in communication is key to building trust.

Statistic 34

Employees spend an average of 80% of their day engaged in communication-related activities.

Statistic 35

63% of millennials prefer to communicate electronically at work rather than face-to-face.

Statistic 36

72% of employees say that their productivity and morale would improve with better communication from their managers.

Statistic 37

93% of employees said that trust in their direct manager is essential to stay engaged in work.

Statistic 38

39% of workers cite lack of recognition as a barrier to effective communication in the workplace.

Statistic 39

72% of employees want their employers to provide more opportunities for open communication.

Statistic 40

70% of employees think their bosses don't listen to them enough.

Statistic 41

85% of employees are dissatisfied with their workplace communication.

Statistic 42

80% of employees desire open, honest communication from their employers.

Statistic 43

Only 33% of employees regularly receive recognition for their contributions, impacting overall workplace communication.

Statistic 44

Individuals who use social media excessively are 2.7 times more likely to report poor mental health.

Statistic 45

89% of employees feel that organizations with an open feedback culture are more successful.

Statistic 46

85% of job success comes from having well-developed soft skills, such as communication.

Statistic 47

Companies with effective communication practices are 4.5 times more likely to retain employees.

Statistic 48

56% of employers want new hires with strong problem-solving skills, which often involve effective communication.

Statistic 49

Effective communication can lead to a 50% increase in employee engagement levels.

Statistic 50

75% of employers value communication skills over technical skills in employees.

Statistic 51

Remote workers are 28% more effective when they have strong communication skills.

Statistic 52

86% of employees and executives cite lack of collaboration for failures in the workplace.

Statistic 53

Strong communication skills can increase your salary by more than 30%.

Statistic 54

53% of employers say that the ability to communicate effectively is more important than technical skills.

Statistic 55

Over 85% of recruiters believe that strong communication skills are more important than having industry knowledge.

Statistic 56

88% of project management professionals cite effective communication as a critical factor in project success.

Statistic 57

Effective communication can result in a 50% increase in productivity.

Statistic 58

26% of employees report that email overload negatively impacts their productivity and communication.

Statistic 59

Conflict costs organizations roughly 359 billion dollars in lost productivity annually, often due to communication issues.

Statistic 60

Multitasking can decrease overall productivity by 40%, with potential impacts on communication efficacy.

Share:FacebookLinkedIn
Sources

Our Reports have been cited by:

Trust Badges

Summary

  • Only 7% of communication is verbal, while 93% is non-verbal.
  • 85% of job success comes from having well-developed soft skills, such as communication.
  • Effective communication can result in a 50% increase in productivity.
  • 60% of businesses rank communication as a top skill they look for in new hires.
  • 74% of employers want employees with strong oral and written communication skills.
  • Effective communication can lead to a 47% higher return to shareholders.
  • 93% of employees believe that clear communication is essential in the workplace.
  • Companies with effective communication practices are 4.5 times more likely to retain employees.
  • 57% of employees report not being given clear directions from their superiors.
  • 70% of small to mid-sized businesses believe that communication determines project success.
  • Gender differences account for only 7% of communication barriers.
  • 63% of millennials prefer to communicate electronically at work rather than face-to-face.
  • 56% of employers want new hires with strong problem-solving skills, which often involve effective communication.
  • 80% of projects are unsuccessful due to poor communication.
  • 72% of employees say that their productivity and morale would improve with better communication from their managers.

Did you know that only 7% of communication is verbal, while a staggering 93% is non-verbal? If you think words are powerful, wait until you discover the impact of body language, tone of voice, and soft skills on effective communication. From a 50% increase in productivity to a 47% higher return to shareholders, the statistics speak volumes about the importance of communication in the workplace. Join us as we delve into the world of communication and its transformative effects on job success, employee retention, project outcomes, and even customer satisfaction. Get ready to elevate your communication game and unlock a world of possibilities!

Business Communication

  • Only 7% of communication is verbal, while 93% is non-verbal.
  • 60% of businesses rank communication as a top skill they look for in new hires.
  • 74% of employers want employees with strong oral and written communication skills.
  • Effective communication can lead to a 47% higher return to shareholders.
  • 93% of employees believe that clear communication is essential in the workplace.
  • 57% of employees report not being given clear directions from their superiors.
  • 70% of small to mid-sized businesses believe that communication determines project success.
  • Gender differences account for only 7% of communication barriers.
  • 80% of projects are unsuccessful due to poor communication.
  • Customers are willing to pay a 4.5% premium for excellent customer service, which heavily relies on good communication.
  • 53% of communication is body language, 38% is tone of voice, and only 7% is the actual words spoken.
  • 72% of businesses say that improved interdepartmental communication would lead to a higher level of customer service.
  • 94% of people agreed that listening with focus is crucial for effective communication.
  • Misunderstandings due to poor communication can cost an organization $420,000 per year.
  • 70% of small to medium-sized enterprises cite communication issues as a major factor in project failures.
  • In negotiations, 55% of the message is conveyed through non-verbal elements like body language and tone of voice.
  • 89% of employers believe that advanced communication skills will be highly important in the next five years.
  • Communication issues account for 29% of project failures.
  • 75% of students believe that communication skills are just as important as academic achievements.
  • 80% of workplace conflicts are due to poor communication.
  • Employees spend 75% of their day communicating—writing emails, attending meetings, and more.
  • Over 70% of projects fail due to poor communication.
  • 96% of executives attribute workplace failures to poor communication skills.
  • Individuals who use emojis in workplace communication are seen as friendlier by 81% of recipients.
  • Nearly 40% of employees believe that communication barriers lead to inefficient workplace collaboration.
  • Organizations with leadership communication programs report 47% higher returns to shareholders.
  • 70% of small to medium-sized companies have gaps in communication skills.
  • 86% of employees attribute lackluster workplace performance to insufficient communication among colleagues.
  • Over 75% of employees view their superiors as poor listeners.
  • Lack of clarity in communication contributes to 30% of project failures.
  • 67% of online shoppers have abandoned their carts due to inadequate support communication.
  • 46% of employees rarely or never leave a meeting knowing what they are supposed to do next.
  • 94% of professionals believe that transparency in communication is key to building trust.
  • Employees spend an average of 80% of their day engaged in communication-related activities.

Interpretation

In a world where only 7% of communication is verbal and 93% is non-verbal, it's no wonder that businesses are constantly seeking the elusive art of effective communication. From the allure of a 47% higher return to shareholders to the staggering cost of $420,000 per year due to misunderstandings, the importance of clear and concise communication cannot be overstated. With employees spending a whopping 75% of their day engaged in communication activities, it's high time we all fine-tune our listening skills, polish our body language, and master the art of conveying messages with not just words but with the right tone and gestures. Remember, in the cacophony of business buzzwords and email overload, a well-crafted emoji might just be the friendly touch your communication needs to bridge that 93% non-verbal gap. So, speak up, listen keenly, and watch your shareholders smile all the way to the bank.

Employee Preferences

  • 63% of millennials prefer to communicate electronically at work rather than face-to-face.
  • 72% of employees say that their productivity and morale would improve with better communication from their managers.
  • 93% of employees said that trust in their direct manager is essential to stay engaged in work.
  • 39% of workers cite lack of recognition as a barrier to effective communication in the workplace.
  • 72% of employees want their employers to provide more opportunities for open communication.
  • 70% of employees think their bosses don't listen to them enough.
  • 85% of employees are dissatisfied with their workplace communication.
  • 80% of employees desire open, honest communication from their employers.
  • Only 33% of employees regularly receive recognition for their contributions, impacting overall workplace communication.
  • Individuals who use social media excessively are 2.7 times more likely to report poor mental health.
  • 89% of employees feel that organizations with an open feedback culture are more successful.

Interpretation

In a world where emojis speak louder than words and notifications outnumber face-to-face interactions, the modern workplace is witnessing a communication revolution. From the click of a mouse to the tap of a touchscreen, electronic communication is the new watercooler chat for 63% of millennials, while 72% of employees yearn for meaningful dialogue with their managers to boost productivity and morale. Trust emerges as the cornerstone of engagement, with 93% highlighting the pivotal role of direct managers in fostering loyalty. However, the reality is far from rosy, as lack of recognition acts as a communication barrier for 39% of workers, echoing the clamor for more open avenues of dialogue. Bosses beware, as 70% believe that their voices fall on deaf ears, leaving 85% dissatisfied with the current state of workplace communication. The demand for honesty and transparency is loud and clear, with 80% craving genuine dialogue from their employers. It seems that in the digital age, where likes and shares reign supreme, a human touch is still the ultimate currency for effective communication.

Job Success Factors

  • 85% of job success comes from having well-developed soft skills, such as communication.
  • Companies with effective communication practices are 4.5 times more likely to retain employees.
  • 56% of employers want new hires with strong problem-solving skills, which often involve effective communication.
  • Effective communication can lead to a 50% increase in employee engagement levels.
  • 75% of employers value communication skills over technical skills in employees.
  • Remote workers are 28% more effective when they have strong communication skills.
  • 86% of employees and executives cite lack of collaboration for failures in the workplace.
  • Strong communication skills can increase your salary by more than 30%.
  • 53% of employers say that the ability to communicate effectively is more important than technical skills.
  • Over 85% of recruiters believe that strong communication skills are more important than having industry knowledge.
  • 88% of project management professionals cite effective communication as a critical factor in project success.

Interpretation

In a world where emojis often do the talking, these statistics serve as a stark reminder that the art of effective communication holds the key to success in the professional realm. Soft skills, particularly communication, are not just nice-to-haves but essential tools in the toolbox of a thriving career. With the power to boost employee retention, engagement levels, and even one's paycheck, it seems clear that mastering the art of conveying ideas with finesse is the proverbial ace up one's sleeve in the fiercely competitive corporate arena. So, next time you're tempted to hit send on that smiley face emoji in an important email, remember that a well-crafted message might just be the real digital high-five your career needs.

Work Productivity

  • Effective communication can result in a 50% increase in productivity.
  • 26% of employees report that email overload negatively impacts their productivity and communication.
  • Conflict costs organizations roughly 359 billion dollars in lost productivity annually, often due to communication issues.
  • Multitasking can decrease overall productivity by 40%, with potential impacts on communication efficacy.

Interpretation

Effective communication is the secret sauce for boosting productivity, with the potential to give it a 50% power-up. However, the villain in this productivity saga is email overload, lurking in the shadows and draining a quarter of employees' powers. And let’s not forget about the destructive force of conflict, causing a staggering 359 billion dollar disaster in organizations due to miscommunication. To top it off, the infamous multitasking supervillain poses a threat, swooping in to decrease overall productivity by 40% and potentially sabotaging communication effectiveness. Remember, communication is key - so maybe it's time to put on our capes and save the day!

References