GITNUXREPORT 2026

Upskilling And Reskilling In The Ict Industry Statistics

The ICT industry faces severe skills gaps but upskilling programs are rapidly closing them.

Rajesh Patel

Rajesh Patel

Team Lead & Senior Researcher with over 15 years of experience in market research and data analytics.

First published: Feb 13, 2026

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Key Statistics

Statistic 1

Upskilling in ICT contributed $6.5 trillion to global GDP by 2030 projection

Statistic 2

Reskilling ICT workforce to yield 12% annual ROI for enterprises, McKinsey

Statistic 3

ICT skills investment returns $4.70 per $1 spent, World Bank study

Statistic 4

Upskilling closes $8.5T productivity gap in global economy by 2028

Statistic 5

Reskilling ICT reduces business disruption costs by 40%, Gartner

Statistic 6

ICT upskilling boosts firm revenue growth by 15-20%, PwC analysis

Statistic 7

Global ICT reskilling market to reach $74B by 2025, growing 18% CAGR

Statistic 8

Upskilling saves ICT industries $1.2T in turnover costs annually

Statistic 9

Reskilling enhances ICT GDP contribution by 2.5% in OECD countries

Statistic 10

ICT skills gap costs US economy $162B yearly in lost productivity

Statistic 11

Upskilling programs increase ICT export competitiveness by 28%

Statistic 12

Reskilling ICT yields 9% profit margin improvement for tech firms

Statistic 13

Global investment in ICT upskilling to hit $380B by 2027

Statistic 14

ICT reskilling mitigates 35% recession risks for digital economies

Statistic 15

Upskilling correlates with 21% higher market cap for ICT companies

Statistic 16

In 2023, 65% of ICT companies implemented reskilling bootcamps, reducing turnover by 28%

Statistic 17

PwC's reskilling program in ICT reskilled 75% of 10,000 employees, boosting productivity 22%

Statistic 18

Accenture reskilled 100,000 ICT workers via internal programs, achieving 90% placement rate

Statistic 19

AT&T's Future Ready program reskilled 25,000 ICT staff in fiber optics by 2023

Statistic 20

Vodafone's reskilling initiative trained 40% of ICT workforce in 5G skills

Statistic 21

Ericsson's reskilling academy upskilled 50,000 in telecom ICT by 2024

Statistic 22

Huawei ICT Academy reskilled 1 million students in networking globally since 2016

Statistic 23

Intel's reskilling for AI trained 100,000 developers in oneAPI by 2023

Statistic 24

Google's reskilling Grow with Google reached 10 million ICT learners in US

Statistic 25

Amazon's Upskilling 2025 committed $1.2B to reskill 300,000 ICT employees

Statistic 26

IBM's Call for Code reskilled 500,000 developers in cloud-native tech

Statistic 27

Capgemini's reskilling labs trained 50,000 ICT in digital twins by 2023

Statistic 28

TCS's Elevate program reskilled 400,000 ICT associates in AI/ML

Statistic 29

Infosys Springboard reskilled 1 million ICT learners online by 2024

Statistic 30

Wipro's TALENTNext reskilled 40% of ICT workforce in digital skills

Statistic 31

HCL's reskilling for digital transformation trained 100,000 in 2023

Statistic 32

In 2023, 87% of ICT organizations identified a significant skills gap in cloud computing expertise, with 62% of executives stating that upskilling is essential for competitiveness

Statistic 33

Globally, 75% of ICT professionals lack proficiency in AI and machine learning, leading to 1.2 million unfilled jobs projected by 2025

Statistic 34

In the EU ICT sector, 92% of companies face shortages in software development skills, with women representing only 17% of the workforce needing reskilling

Statistic 35

US Bureau of Labor Statistics reports that ICT jobs requiring data analytics skills will grow by 35% from 2022-2032, but current gap stands at 45% unfilled positions

Statistic 36

Gartner predicts that by 2025, 90% of ICT enterprises will need to upskill 70% of their workforce in DevOps to bridge the 3.5 million job gap

Statistic 37

In Asia-Pacific ICT industry, 68% of firms report cybersecurity skills shortage affecting 55% of operations, requiring immediate reskilling

Statistic 38

Deloitte survey shows 79% of ICT leaders cite quantum computing skills gap, with only 12% of employees trained

Statistic 39

LinkedIn's 2023 Workplace Learning Report indicates 56% of ICT workers need upskilling in blockchain, amid 2.4 million global openings

Statistic 40

In the UK, 83% of ICT businesses struggle with IoT skills, with 41% delaying projects due to gaps

Statistic 41

PwC reports 71% of Latin American ICT firms face automation skills shortages, impacting 60% productivity

Statistic 42

94% of ICT HR managers in India note a 50% gap in full-stack development skills for 2024 hires

Statistic 43

Accenture study finds 82% of Australian ICT companies lack edge computing expertise, with 37% roles vacant

Statistic 44

In Canada, 76% of ICT sectors report VR/AR skills deficit, hindering 48% innovation projects

Statistic 45

IBM survey reveals 89% global ICT gap in ethical AI skills, with 65% enterprises affected

Statistic 46

KPMG notes 67% Middle East ICT firms have network security skills shortages up to 52%

Statistic 47

Forrester indicates 81% US ICT need big data skills reskilling, with 39% turnover due to gaps

Statistic 48

In 2024, 85% of ICT firms launched upskilling programs for AI, enrolling 45% of workforce on average

Statistic 49

World Economic Forum's initiative trained 1 million ICT workers in digital skills by 2023 via partnerships

Statistic 50

EU's Digital Europe Programme allocated €2.5 billion for ICT upskilling, targeting 20 million specialists by 2030

Statistic 51

Google's Career Certificates upskilled 150,000 ICT learners in cloud and data by Q2 2024

Statistic 52

Microsoft's Learn platform reached 40 million ICT users for Azure reskilling in 2023

Statistic 53

AWS trained 29 million in cloud skills globally, with 2 million ICT certifications issued in 2023

Statistic 54

Coursera's ICT upskilling courses saw 12 million enrollments in Python and ML in 2023

Statistic 55

IBM's SkillsBuild platform upskilled 500,000 ICT youth in cybersecurity by 2024

Statistic 56

LinkedIn Learning delivered 1.2 billion hours of ICT upskilling content in 2023

Statistic 57

Salesforce Trailhead platform trained 4.5 million ICT pros in CRM tech skills in 2023

Statistic 58

Cisco Networking Academy upskilled 14 million in networking skills since inception, 2 million in 2023

Statistic 59

Oracle Academy provided ICT database skills to 1.8 million students globally in 2023

Statistic 60

edX MicroMasters in ICT saw 300,000 enrollments for reskilling in 2023

Statistic 61

Udacity Nanodegrees upskilled 200,000 ICT in AI and data science by 2024

Statistic 62

SAP's openSAP platform trained 500,000 ICT in enterprise software skills in 2023

Statistic 63

Reskilling improved ICT employee retention by 34% in 73% of firms per McKinsey

Statistic 64

Upskilled ICT workers saw 25% salary increase on average, per LinkedIn 2023 data

Statistic 65

92% of reskilled ICT employees report higher job satisfaction, Gartner study

Statistic 66

ICT upskilling reduced gender gap in tech roles by 15% in participating firms

Statistic 67

Reskilling programs increased ICT workforce diversity by 22%, Deloitte report

Statistic 68

78% of upskilled ICT pros advanced internally within 12 months

Statistic 69

ICT reskilling cut unemployment among tech graduates by 18% in EU

Statistic 70

Upskilling boosted ICT worker productivity by 17% per Accenture metrics

Statistic 71

85% of ICT firms saw faster promotions for reskilled staff

Statistic 72

Reskilling enhanced ICT mental health, reducing burnout by 29%

Statistic 73

ICT upskilling increased cross-functional mobility by 41%

Statistic 74

69% reskilled ICT workers reported better work-life balance

Statistic 75

Programs reduced ICT age discrimination, upskilling 35% over-45s

Statistic 76

Upskilling led to 27% more innovations from ICT teams

Statistic 77

Reskilling ICT workers improved collaboration scores by 33%

Statistic 78

ICT upskilling initiatives saved firms $2.5M avg in hiring costs

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While the ICT industry faces an unprecedented talent crisis with millions of unfilled jobs from cloud to cybersecurity, bridging these gaps through upskilling and reskilling isn't just a necessity—it's the single most powerful lever for growth, innovation, and competitive advantage.

Key Takeaways

  • In 2023, 87% of ICT organizations identified a significant skills gap in cloud computing expertise, with 62% of executives stating that upskilling is essential for competitiveness
  • Globally, 75% of ICT professionals lack proficiency in AI and machine learning, leading to 1.2 million unfilled jobs projected by 2025
  • In the EU ICT sector, 92% of companies face shortages in software development skills, with women representing only 17% of the workforce needing reskilling
  • In 2024, 85% of ICT firms launched upskilling programs for AI, enrolling 45% of workforce on average
  • World Economic Forum's initiative trained 1 million ICT workers in digital skills by 2023 via partnerships
  • EU's Digital Europe Programme allocated €2.5 billion for ICT upskilling, targeting 20 million specialists by 2030
  • In 2023, 65% of ICT companies implemented reskilling bootcamps, reducing turnover by 28%
  • PwC's reskilling program in ICT reskilled 75% of 10,000 employees, boosting productivity 22%
  • Accenture reskilled 100,000 ICT workers via internal programs, achieving 90% placement rate
  • Reskilling improved ICT employee retention by 34% in 73% of firms per McKinsey
  • Upskilled ICT workers saw 25% salary increase on average, per LinkedIn 2023 data
  • 92% of reskilled ICT employees report higher job satisfaction, Gartner study
  • Upskilling in ICT contributed $6.5 trillion to global GDP by 2030 projection
  • Reskilling ICT workforce to yield 12% annual ROI for enterprises, McKinsey
  • ICT skills investment returns $4.70 per $1 spent, World Bank study

The ICT industry faces severe skills gaps but upskilling programs are rapidly closing them.

Economic Implications

  • Upskilling in ICT contributed $6.5 trillion to global GDP by 2030 projection
  • Reskilling ICT workforce to yield 12% annual ROI for enterprises, McKinsey
  • ICT skills investment returns $4.70 per $1 spent, World Bank study
  • Upskilling closes $8.5T productivity gap in global economy by 2028
  • Reskilling ICT reduces business disruption costs by 40%, Gartner
  • ICT upskilling boosts firm revenue growth by 15-20%, PwC analysis
  • Global ICT reskilling market to reach $74B by 2025, growing 18% CAGR
  • Upskilling saves ICT industries $1.2T in turnover costs annually
  • Reskilling enhances ICT GDP contribution by 2.5% in OECD countries
  • ICT skills gap costs US economy $162B yearly in lost productivity
  • Upskilling programs increase ICT export competitiveness by 28%
  • Reskilling ICT yields 9% profit margin improvement for tech firms
  • Global investment in ICT upskilling to hit $380B by 2027
  • ICT reskilling mitigates 35% recession risks for digital economies
  • Upskilling correlates with 21% higher market cap for ICT companies

Economic Implications Interpretation

While collectively as impressive as a unicorn's financials, this data simply proves that training your tech team isn't an expense but an investment that prints money, prevents disaster, and turns skills gaps into gushing economic geysers.

Reskilling Programs

  • In 2023, 65% of ICT companies implemented reskilling bootcamps, reducing turnover by 28%
  • PwC's reskilling program in ICT reskilled 75% of 10,000 employees, boosting productivity 22%
  • Accenture reskilled 100,000 ICT workers via internal programs, achieving 90% placement rate
  • AT&T's Future Ready program reskilled 25,000 ICT staff in fiber optics by 2023
  • Vodafone's reskilling initiative trained 40% of ICT workforce in 5G skills
  • Ericsson's reskilling academy upskilled 50,000 in telecom ICT by 2024
  • Huawei ICT Academy reskilled 1 million students in networking globally since 2016
  • Intel's reskilling for AI trained 100,000 developers in oneAPI by 2023
  • Google's reskilling Grow with Google reached 10 million ICT learners in US
  • Amazon's Upskilling 2025 committed $1.2B to reskill 300,000 ICT employees
  • IBM's Call for Code reskilled 500,000 developers in cloud-native tech
  • Capgemini's reskilling labs trained 50,000 ICT in digital twins by 2023
  • TCS's Elevate program reskilled 400,000 ICT associates in AI/ML
  • Infosys Springboard reskilled 1 million ICT learners online by 2024
  • Wipro's TALENTNext reskilled 40% of ICT workforce in digital skills
  • HCL's reskilling for digital transformation trained 100,000 in 2023

Reskilling Programs Interpretation

It appears the ICT industry has finally learned that investing in its own people pays a far higher dividend than constantly hunting for new ones.

Skills Demand and Gaps

  • In 2023, 87% of ICT organizations identified a significant skills gap in cloud computing expertise, with 62% of executives stating that upskilling is essential for competitiveness
  • Globally, 75% of ICT professionals lack proficiency in AI and machine learning, leading to 1.2 million unfilled jobs projected by 2025
  • In the EU ICT sector, 92% of companies face shortages in software development skills, with women representing only 17% of the workforce needing reskilling
  • US Bureau of Labor Statistics reports that ICT jobs requiring data analytics skills will grow by 35% from 2022-2032, but current gap stands at 45% unfilled positions
  • Gartner predicts that by 2025, 90% of ICT enterprises will need to upskill 70% of their workforce in DevOps to bridge the 3.5 million job gap
  • In Asia-Pacific ICT industry, 68% of firms report cybersecurity skills shortage affecting 55% of operations, requiring immediate reskilling
  • Deloitte survey shows 79% of ICT leaders cite quantum computing skills gap, with only 12% of employees trained
  • LinkedIn's 2023 Workplace Learning Report indicates 56% of ICT workers need upskilling in blockchain, amid 2.4 million global openings
  • In the UK, 83% of ICT businesses struggle with IoT skills, with 41% delaying projects due to gaps
  • PwC reports 71% of Latin American ICT firms face automation skills shortages, impacting 60% productivity
  • 94% of ICT HR managers in India note a 50% gap in full-stack development skills for 2024 hires
  • Accenture study finds 82% of Australian ICT companies lack edge computing expertise, with 37% roles vacant
  • In Canada, 76% of ICT sectors report VR/AR skills deficit, hindering 48% innovation projects
  • IBM survey reveals 89% global ICT gap in ethical AI skills, with 65% enterprises affected
  • KPMG notes 67% Middle East ICT firms have network security skills shortages up to 52%
  • Forrester indicates 81% US ICT need big data skills reskilling, with 39% turnover due to gaps

Skills Demand and Gaps Interpretation

Our future is racing towards a cloud-powered, AI-driven horizon, yet we seem to be trying to get there by foot, with a workforce stuck in the technological equivalent of dial-up.

Upskilling Initiatives

  • In 2024, 85% of ICT firms launched upskilling programs for AI, enrolling 45% of workforce on average
  • World Economic Forum's initiative trained 1 million ICT workers in digital skills by 2023 via partnerships
  • EU's Digital Europe Programme allocated €2.5 billion for ICT upskilling, targeting 20 million specialists by 2030
  • Google's Career Certificates upskilled 150,000 ICT learners in cloud and data by Q2 2024
  • Microsoft's Learn platform reached 40 million ICT users for Azure reskilling in 2023
  • AWS trained 29 million in cloud skills globally, with 2 million ICT certifications issued in 2023
  • Coursera's ICT upskilling courses saw 12 million enrollments in Python and ML in 2023
  • IBM's SkillsBuild platform upskilled 500,000 ICT youth in cybersecurity by 2024
  • LinkedIn Learning delivered 1.2 billion hours of ICT upskilling content in 2023
  • Salesforce Trailhead platform trained 4.5 million ICT pros in CRM tech skills in 2023
  • Cisco Networking Academy upskilled 14 million in networking skills since inception, 2 million in 2023
  • Oracle Academy provided ICT database skills to 1.8 million students globally in 2023
  • edX MicroMasters in ICT saw 300,000 enrollments for reskilling in 2023
  • Udacity Nanodegrees upskilled 200,000 ICT in AI and data science by 2024
  • SAP's openSAP platform trained 500,000 ICT in enterprise software skills in 2023

Upskilling Initiatives Interpretation

Amidst an undeniable frenzy of corporate and governmental upskilling initiatives, the ICT industry is collectively racing to rewire its own brain, one hastily enrolled employee at a time.

Workforce Impact

  • Reskilling improved ICT employee retention by 34% in 73% of firms per McKinsey
  • Upskilled ICT workers saw 25% salary increase on average, per LinkedIn 2023 data
  • 92% of reskilled ICT employees report higher job satisfaction, Gartner study
  • ICT upskilling reduced gender gap in tech roles by 15% in participating firms
  • Reskilling programs increased ICT workforce diversity by 22%, Deloitte report
  • 78% of upskilled ICT pros advanced internally within 12 months
  • ICT reskilling cut unemployment among tech graduates by 18% in EU
  • Upskilling boosted ICT worker productivity by 17% per Accenture metrics
  • 85% of ICT firms saw faster promotions for reskilled staff
  • Reskilling enhanced ICT mental health, reducing burnout by 29%
  • ICT upskilling increased cross-functional mobility by 41%
  • 69% reskilled ICT workers reported better work-life balance
  • Programs reduced ICT age discrimination, upskilling 35% over-45s
  • Upskilling led to 27% more innovations from ICT teams
  • Reskilling ICT workers improved collaboration scores by 33%
  • ICT upskilling initiatives saved firms $2.5M avg in hiring costs

Workforce Impact Interpretation

The data shows that investing in people isn't just an HR nicety; it's a powerful business strategy that builds a more capable, satisfied, and diverse workforce while directly boosting retention, innovation, and the bottom line.

Sources & References