GITNUX MARKETDATA REPORT 2024

Ucaas Industry Statistics

The UCaaS (Unified Communications as a Service) industry is experiencing rapid growth, with increasing adoption rates for cloud-based communication services and a projected market value of several billion dollars by 2025.

Statistic 1

"The unified communications as a service (UCaaS) market size was valued at USD 38.74 billion in 2020."

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Statistic 2

"The UCaaS market is expected to register a compound annual growth rate (CAGR) of 27.2% from 2021 to 2028."

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Statistic 3

"The Asia Pacific region is projected to witness the fastest growth in the UCaaS market over the forecast period."

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Statistic 4

"The enterprise segment dominated the UCaaS market in 2020, accounting for over 67% share of the global revenue."

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Statistic 5

"As of 2020, North America held a substantial market share in the UCaaS market, accounting for more than 40% of the total market revenue."

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Statistic 6

"Rising adoption of BOYD (bring your own device) trend in various organizations is propelling the growth of the UCaaS market."

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Statistic 7

"The SMEs segment is projected to register a significant CAGR of more than 20% during the forecast period."

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Statistic 8

"By 2025, 67% of all UCaaS seats will be in North America and Western Europe."

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Statistic 9

"By 2022, 74% of businesses will have over 80% of their applications in the cloud, impacting the growth of UCaaS industry positively."

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Statistic 10

"The telephony segment accounted for the largest market share of the UCaaS industry in 2020."

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Statistic 11

"The global UCaaS market in the retail sector is expected to grow at a CAGR of 18% during the forecast period."

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Statistic 12

"UCaaS adoption is expected to grow significantly in the healthcare sector, accelerating at a CAGR of over 27%."

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Statistic 13

"The increasing remote working trend amid COVID-19 pandemic has contributed to the growth of UCaaS market in 2020 and beyond."

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Statistic 14

"Cisco Systems Inc., Microsoft Corporation, and Zoom Video Communications were some of the major players in the UCaaS market in 2020."

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Statistic 15

"By 2027, the Global UCaaS Market is projected to reach USD 20.8 billion."

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Statistic 16

"The collaboration application segment is expected to grow at the highest CAGR during the forecast period, due to the increasing demand for improved communication and collaboration solutions."

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Statistic 17

"Video is predicted to be the fastest growing UCaaS application from 2020-2025."

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Statistic 18

"By 2025, UCaaS market from IT & Telecom sector is anticipated to achieve a CAGR of over 8%."

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Statistic 19

"Microsoft and Cisco are the two largest UCaaS providers, holding nearly 60% market share."

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Statistic 20

"As of 2019, public cloud UCaaS solutions accounted for approximately 87% of all UCaaS shipments."

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