GITNUX MARKETDATA REPORT 2024

Voip Industry Statistics

The VoIP industry is forecasted to continue its growth trajectory with increasing adoption rates and revenue projected to reach new heights in the coming years.

Highlights: Voip Industry Statistics

  • VoIP services market accounted for $87.20 billion in 2020
  • The global VoIP market is expected to reach $102.5 billion by 2024.
  • About 21% of all businesses in the United States are now using VoIP phones for their communications.
  • Approximately 36% of businesses are using cloud systems for their VoIP services.
  • Mobile VoIP apps have over 1 billion downloads worldwide.
  • Over 69% of consumers use VoIP service without even realizing it.
  • VoIP technology leads to an average savings of 30% for businesses switching from traditional phone systems.
  • It is estimated that approximately 204 billion calls will be made using VoIP by 2020.
  • In 2019, the corporate consumer segment held the largest market share of around 62% in the VoIP market.
  • IP connections are projected to grow 21% annually from 2017 to 2021.
  • North America is expected to hold the largest market share in the VoIP market.
  • Global VoIP market is expected to grow at a 13.4% CAGR from 2021 to 2028.
  • Residential VoIP market share reached 14.7% in 2020.
  • The global VoIP market size is expected to grow from USD 20 billion in 2020 to USD 30 billion by 2025, at a CAGR of 13.7%.
  • Small businesses that switch to VoIP reduce the cost of their local calls by up to 40%.
  • The market of APAC VoIP is expected to reach $10.9 billion in 2026.
  • The international VoIP calls market is growing at a 9% CAGR from 2021 to 2025.
  • The allocation for VoIP in the IT budgets of North American enterprises increased from 20% to 23% in the span of a year.
  • 31% of all businesses are using VoIP systems because of the scalability.

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In this blog post, we delve into the fascinating world of VoIP industry statistics. As VoIP (Voice over Internet Protocol) continues to revolutionize communication methods, understanding the latest trends and figures in this dynamic industry is essential for businesses and consumers alike. Join us as we explore the key statistics shaping the future of VoIP services and technologies.

The Latest Voip Industry Statistics Explained

VoIP services market accounted for $87.20 billion in 2020

The statistic ‘VoIP services market accounted for $87.20 billion in 2020’ represents the total value of Voice over Internet Protocol (VoIP) services sold in the market for the year 2020. VoIP services enable individuals and businesses to make phone calls over the internet, providing a cost-effective alternative to traditional phone services. The $87.20 billion figure indicates the significant size and growth of the VoIP market during the specified year, reflecting the increasing adoption of digital communication technologies and the shifting preferences of consumers and businesses towards more flexible and affordable communication solutions. This statistic suggests a thriving market for VoIP services with promising opportunities for providers and continued expansion in the telecommunications industry.

The global VoIP market is expected to reach $102.5 billion by 2024.

The statistic indicating that the global Voice over Internet Protocol (VoIP) market is projected to reach $102.5 billion by 2024 signifies a significant growth trend in the adoption and usage of VoIP technology for communication services worldwide. VoIP offers cost-effective and efficient communication solutions compared to traditional phone services by transmitting voice data over the internet. This anticipated market size highlights the increasing demand for VoIP solutions in both the consumer and business sectors, driven by factors such as the growing global internet penetration, advancements in technology, and the shift towards remote work and digital communication platforms. The forecasted valuation presents an opportunity for businesses in the telecom industry to capitalize on the escalating popularity of VoIP services and align their strategies to cater to the evolving communication preferences of the market.

About 21% of all businesses in the United States are now using VoIP phones for their communications.

The statistic indicates that approximately 21% of all businesses in the United States have adopted Voice over Internet Protocol (VoIP) phones for their communication needs. VoIP technology allows users to make calls over the internet rather than traditional phone lines, offering more flexibility, cost savings, and additional features. The increasing popularity of VoIP phones among businesses suggests a growing recognition of the benefits they provide in terms of efficiency, scalability, and enhanced communication capabilities. This statistic underscores a significant shift in the business communications landscape towards more advanced and adaptable technologies.

Approximately 36% of businesses are using cloud systems for their VoIP services.

The statistic stating that approximately 36% of businesses are using cloud systems for their Voice over Internet Protocol (VoIP) services indicates that a significant portion of businesses have adopted this technology for their communication needs. Cloud-based VoIP systems offer advantages such as scalability, cost-effectiveness, and flexibility compared to traditional phone systems. The statistic suggests a growing trend in businesses leveraging cloud technology for their communication infrastructure, likely driven by the need for remote work capabilities, advancements in technology, and the increasing demand for efficient and modern communication solutions in the business environment.

Mobile VoIP apps have over 1 billion downloads worldwide.

The statistic “Mobile VoIP apps have over 1 billion downloads worldwide” indicates that mobile Voice over Internet Protocol (VoIP) applications, which allow users to make voice calls over the internet instead of traditional phone networks, have collectively been downloaded more than 1 billion times across the globe. This suggests a widespread adoption and popularity of mobile VoIP technology among smartphone users looking for cost-effective and convenient ways to communicate. The high number of downloads signifies a strong demand for VoIP services, likely driven by factors such as the availability of high-speed internet connections, the rise of remote work and communication needs, and the desire for affordable international calling options.

Over 69% of consumers use VoIP service without even realizing it.

The statistic “Over 69% of consumers use VoIP service without even realizing it” suggests that a significant majority of consumers are using Voice over Internet Protocol (VoIP) technology in some form, but may not be aware of it. VoIP technology allows users to make phone calls over the internet, rather than traditional phone lines. This could manifest in various ways, such as through apps like WhatsApp or Skype, as well as through business phone systems that have switched to VoIP. The high adoption rate of VoIP service without conscious awareness may be driven by the convenience, cost-effectiveness, and widespread integration of this technology into various communication platforms, highlighting its growing prominence in modern communication systems.

VoIP technology leads to an average savings of 30% for businesses switching from traditional phone systems.

The statistic that VoIP technology leads to an average savings of 30% for businesses switching from traditional phone systems suggests that adopting Voice over Internet Protocol (VoIP) can result in significant cost reductions for organizations. This means that companies can potentially lower their communication expenses by around one-third by transitioning from traditional landline-based telephone systems to VoIP solutions. The cost savings are likely due to the more efficient use of internet connectivity for voice calls, eliminating the need for separate phone lines and reducing long-distance call charges. This statistic highlights the financial benefits of embracing VoIP technology, making it an attractive option for businesses looking to optimize their communication infrastructure while cutting costs.

It is estimated that approximately 204 billion calls will be made using VoIP by 2020.

The statistic that approximately 204 billion calls will be made using Voice over Internet Protocol (VoIP) by 2020 suggests a significant shift in communication trends towards digital platforms. VoIP technology allows users to make voice calls over the internet, often at lower costs than traditional phone services. The estimated number of calls reflects the increasing adoption of VoIP for personal and business communication needs, driven by factors such as improved internet infrastructure, cost-effectiveness, and flexibility. This growth in VoIP usage signifies a transformation in how individuals and organizations connect and communicate, highlighting the continuous evolution of technology in reshaping the telecommunications landscape.

In 2019, the corporate consumer segment held the largest market share of around 62% in the VoIP market.

In 2019, the corporate consumer segment dominated the Voice over Internet Protocol (VoIP) market with a significant market share accounting for approximately 62%. This statistic indicates that the corporate sector was the primary driving force behind the adoption and usage of VoIP technology during that year. The high market share percentage suggests that businesses and organizations favored VoIP services for their communication needs over traditional landline systems. This strong market position of the corporate consumer segment underscores the importance of VoIP technology in modern business operations and communication strategies.

IP connections are projected to grow 21% annually from 2017 to 2021.

The statistic indicates that the number of internet protocol (IP) connections is expected to increase by 21% each year from 2017 to 2021. This projected growth rate suggests a significant expansion in the usage of IP connections over the specified period. The implications of this statistic may include an increased demand for internet services, potential advancements in technology infrastructure to support the growing connectivity, and a further integration of digital technologies in various aspects of society and business. Additionally, the projection underscores the importance of ensuring adequate technology investments and cybersecurity measures to accommodate this anticipated growth in IP connections.

North America is expected to hold the largest market share in the VoIP market.

The statistic indicates that North America is projected to dominate the Voice over Internet Protocol (VoIP) market in terms of market share compared to other regions. This implies that the adoption and usage of VoIP technology in North America is expected to be higher than in other regions. Factors contributing to this prediction could include the presence of a well-developed and technologically advanced telecommunications infrastructure, higher internet penetration rates, favorable regulatory environment, and a large consumer base. Companies in the North American region likely have a greater inclination and capacity to invest in VoIP technology for various communication needs, leading to the expectation of holding the largest market share in the global VoIP market.

Global VoIP market is expected to grow at a 13.4% CAGR from 2021 to 2028.

The statistic indicates that the Global VoIP (Voice over Internet Protocol) market is projected to achieve a Compound Annual Growth Rate (CAGR) of 13.4% from the year 2021 to the year 2028. This suggests a consistent anticipated annual growth rate for the VoIP market over the specified time period, reflecting increasing adoption and usage of VoIP services worldwide. The CAGR provides a simple, effective way to understand the rate at which the market is expected to expand, offering insights into the industry’s potential growth trajectory and opportunities for businesses operating within the VoIP sector.

Residential VoIP market share reached 14.7% in 2020.

The statistic “Residential VoIP market share reached 14.7% in 2020” indicates that a type of telecommunication service known as Voice over Internet Protocol (VoIP) captured 14.7% of the residential market in 2020. This means that out of all the households using telecommunications services for making voice calls, 14.7% opted for VoIP technology. The increasing popularity of VoIP can be attributed to its cost-effectiveness, flexibility, and advanced features compared to traditional landline telephone services. This statistic suggests that VoIP is gaining traction among consumers as a preferred choice for residential voice communication, with the potential to further disrupt the telecommunications industry in the coming years.

The global VoIP market size is expected to grow from USD 20 billion in 2020 to USD 30 billion by 2025, at a CAGR of 13.7%.

This statistic indicates the projected growth of the global VoIP (Voice over Internet Protocol) market from USD 20 billion in 2020 to USD 30 billion by 2025, reflecting a Compound Annual Growth Rate (CAGR) of 13.7%. This forecast suggests a significant expansion in the market size over the next five years, driven by increasing adoption of VoIP technology across various industries and regions. The double-digit CAGR highlights a strong and steady growth trend, showcasing the potential for VoIP services to become increasingly integrated into communication networks worldwide, offering cost-effective and efficient alternatives to traditional telephony systems.

Small businesses that switch to VoIP reduce the cost of their local calls by up to 40%.

The statistic ‘Small businesses that switch to VoIP reduce the cost of their local calls by up to 40%’ suggests that small businesses can achieve significant cost savings on their local phone calls by adopting Voice over Internet Protocol (VoIP) technology. VoIP allows businesses to make voice calls over the internet rather than using traditional telephone lines, thereby potentially reducing costs associated with local call rates. The stated potential cost reduction of up to 40% implies that the switch to VoIP can lead to substantial financial benefits for small businesses looking to lower their telecommunications expenses. This statistic highlights a clear advantage for small businesses considering the adoption of VoIP as a cost-effective alternative for their communication needs.

The market of APAC VoIP is expected to reach $10.9 billion in 2026.

The statistic indicates that the market size for Voice over Internet Protocol (VoIP) services in the Asia-Pacific (APAC) region is forecasted to grow significantly and reach $10.9 billion by the year 2026. VoIP technology enables users to make voice calls over the internet, bypassing traditional telephone networks, and is increasingly popular due to its cost-effectiveness and flexibility. The projected growth in the APAC VoIP market suggests a rising demand for digital communication solutions in the region, driven by factors such as increasing internet penetration, technological advancements, and the shift towards remote work and virtual communication methods. This statistic provides valuable insights for industry stakeholders, businesses, and policymakers in understanding the evolving telecommunications landscape in the APAC region.

The international VoIP calls market is growing at a 9% CAGR from 2021 to 2025.

The statement indicates that the international Voice over Internet Protocol (VoIP) calls market is experiencing a Compound Annual Growth Rate (CAGR) of 9% from the year 2021 to 2025. This means that the market for international VoIP calls is expected to increase steadily at an average annual rate of 9% during this period. The growth rate suggests a positive trend in the demand for VoIP services globally, reflecting the increasing popularity and adoption of VoIP technology for international communication. This statistic can be indicative of opportunities for businesses operating within the VoIP industry and may also reflect evolving consumer preferences towards more cost-effective and flexible communication solutions.

The allocation for VoIP in the IT budgets of North American enterprises increased from 20% to 23% in the span of a year.

The statistic indicates that the proportion of the Information Technology (IT) budgets allocated to Voice over Internet Protocol (VoIP) technology in North American enterprises has increased from 20% to 23% over a one-year period. This suggests a notable growth and prioritization of VoIP within the IT spending decisions of these organizations. The increase in allocation from 20% to 23% signals a 3-percentage point rise, which could be driven by various factors such as the increasing importance of communication technologies, cost-saving benefits, or an overall shift towards digital transformation strategies. This trend highlights the evolving landscape of businesses leveraging VoIP solutions to enhance connectivity, streamline communication processes, and potentially improve operational efficiency within their organizations.

31% of all businesses are using VoIP systems because of the scalability.

The statistic that 31% of all businesses are using VoIP systems because of scalability suggests that a significant portion of businesses have adopted Voice over Internet Protocol (VoIP) technology primarily for its flexibility to scale up or down according to their needs. This indicates that businesses see value in the ability of VoIP systems to easily adjust to the changing demands of their operations without requiring significant infrastructure or cost modifications. Scalability in VoIP systems may offer businesses the ability to efficiently manage communication resources, optimize costs, and adapt to fluctuations in workload or expansion plans. This statistic highlights the growing importance of scalability as a key factor driving the adoption of VoIP technology among businesses.

References

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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