Cpaas Industry Statistics

The CPaaS industry is expected to experience significant growth in the coming years due to increasing demand for cloud-based communication services.

Statistic 1

"The global Communications Platform as a Service (CPaaS) market is expected to grow at a CAGR of 34.3% from 2020 to 2027."

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Statistic 2

"By 2022, 90% of global enterprises will be leveraging cloud-communication platforms (CPaaS)."

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Statistic 3

"As of 2020, Twilio has 208,000 active customer accounts, making it a leading player in the CPaaS industry."

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Statistic 4

"In 2019, the APAC region accounted for 21.7% of the global CPaaS market."

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Statistic 5

"In 2021, Twilio's Revenue was $5.1 billion, showing profitable growth in the CPaaS industry."

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Statistic 6

"The global CPaaS market size was $3.3 billion in 2019."

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Statistic 7

"SMS communication mode segment is expected to experience the fastest growth over the forecast period in the CPaaS industry."

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Statistic 8

"By 2023, over 3 billion mobile users worldwide will have access to content-rich communication services provided via CPaaS solutions."

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Statistic 9

"Global spending on CPaaS is forecasted to grow to $10.9 billion by 2022."

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Statistic 10

"The CPaaS market in North America was valued at $1.4 billion in 2020."

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Statistic 11

"About 96% of enterprises want to simplify their cloud and on-premise solutions with a unified communication platform like CPaaS."

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Statistic 12

"By 2023, use of CPaaS will likely be included within 90% of new UCaaS deals."

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Statistic 13

"The global CPaaS market size is expected to reach $26.3 billion by 2027."

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Statistic 14

"In 2019, the retail and eCommerce segment accounted for a 23.5% share in terms of the CPaaS market revenue."

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Statistic 15

"Small and Medium Enterprises (SMEs) are expected to grow at the highest CAGR during the forecast period in the CPaaS market."

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Statistic 16

"Bandwidth, a leading CPaaS provider, reported revenue growth of 40% year-over-year in Q4 2020."

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Statistic 17

"In 2021, Vonage, a key player in the global CPaaS market, reported revenues of $1.25 billion."

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Statistic 18

"The Banking, Financial Services, and Insurance (BFSI) segment accounted for over 15% of the CPaaS market share in 2019."

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