Unified Communications Industry Statistics

The Unified Communications Industry is expected to grow steadily, with an estimated CAGR of around 10% over the next few years due to increasing demand for integrated communication solutions in the business environment.

Statistic 1

"The global unified communications market size was valued at USD 58.04 billion in 2019."

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Statistic 2

"The global unified communications market is projected to reach $167.1 billion by 2025."

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Statistic 3

"The Asia Pacific unified communications market is expected to grow at a compound annual growth rate (CAGR) of 21.5% from 2020 to 2025."

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Statistic 4

"The conferencing solutions segment will drive UC market growth with a CAGR of 9.5% between 2019 and 2025."

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Statistic 5

"In 2018, the global UC market was dominated by the IT & telecom sector, holding 29% of the industry share."

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Statistic 6

"As of 2020, North America held the largest market share in the unified communications market."

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Statistic 7

"In 2020, Microsoft had the largest market share in the unified communications market at 37.08%."

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Statistic 8

"It is estimated that 56% of companies are planning to invest in unified communications as a service (UCaaS) by the end of 2021."

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Statistic 9

"The annual growth rate for the unified communication as a service market is projected to be 9.5% by 2026."

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Statistic 10

"Over 80% of IT leaders say that UC is a key component of their digital transformation strategy."

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Statistic 11

"By 2022, 74% of businesses expect to be using some form of cloud-based communication."

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Statistic 12

"Video conferencing is expected to grow at a CAGR of 20% over the next 7 years."

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Statistic 13

"By 2021, the demand for unified communications in the BFSI sector is expected to generate revenues worth of over USD 25 billion."

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Statistic 14

"The UCaaS industry is expected to cross the $79 billion mark by the end of 2024."

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Statistic 15

"The annual growth rate of the global mobile unified communication and collaboration market was expected to be 27.5% from 2020 to 2027."

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Statistic 16

"As of 2019, North America accounted for the largest market share in the unified communications and collaboration market, with over 45% of the total share."

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Statistic 17

"In 2019, the enterprise segment dominated the unified communications market share and accounted for over half of the total market share."

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Statistic 18

"The small and medium enterprises segment was expected to grow at the fastest CAGR of 10.1% in 2020 in the unified communications market."

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