GITNUXREPORT 2025

Supply Chain In The Hospitality Industry Statistics

Hospitality supply chains face disruption, invest in digital, sustainable, and resilient solutions.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

The global hospitality supply chain market size was valued at approximately $2.75 trillion in 2022

Statistic 2

45% of hospitality companies increased their supply chain budgets by an average of 12% in 2022

Statistic 3

75% of hospitality supply chain leaders plan to invest in digital procurement solutions by 2025

Statistic 4

73% of hospitality brands have adopted or plan to adopt green logistics practices

Statistic 5

The global demand for hospitality supply chain consulting services increased by 25% in 2022

Statistic 6

44% of hospitality brands plan to increase their investment in supply chain security measures by 2024

Statistic 7

60% of hotel operators reported supply chain disruptions impacting their operations in 2023

Statistic 8

48% of hotels faced shortages of key supplies such as linens and cleaning products during the COVID-19 pandemic

Statistic 9

80% of hotel chains relied on third-party suppliers for at least part of their supply chain in 2022

Statistic 10

55% of supply chain disruptions in the hospitality industry are attributed to labor shortages

Statistic 11

70% of hotel operators consider supply chain resilience a top priority in their strategic planning

Statistic 12

In 2022, 35% of hospitality companies experienced increased costs due to supply chain volatility

Statistic 13

40% of hospitality supply chains were negatively impacted by global freight delays in 2023

Statistic 14

25% of hospitality supply chain managers report difficulty in tracking inventory levels in real-time

Statistic 15

33% of hospitality companies experienced supply chain cyber-attacks in 2022

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52% of hotels reported experiencing supply chain fraud or counterfeit issues in the past year

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Supply chain costs account for up to 15% of total operational expenses in the hospitality industry

Statistic 18

The average time to recover from supply chain disruptions is 12 weeks

Statistic 19

During 2022, 42% of hospitality companies increased inventory safety stocks to buffer against supply chain shocks

Statistic 20

The most common supply chain challenge reported by hospitality companies is managing supplier relationships, cited by 68%

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55% of hospitality companies have experienced delays in receiving essential supplies during peak seasons

Statistic 22

36% of hotels face challenges in ensuring consistent supply quality across locations

Statistic 23

28% of hospitality businesses experienced a decline in supply chain efficiency in 2022 due to outdated technologies

Statistic 24

65% of supply chain disruptions are linked to global political tensions

Statistic 25

38% of hotel brands have experienced supply chain delays due to global customs hold-ups

Statistic 26

55% of hospitality supply chain managers report challenges in managing multiple suppliers across different regions

Statistic 27

68% of hospitality companies see supply chain flexibility as crucial for adapting to market changes

Statistic 28

33% of hospitality organizations actively participate in industry supply chain collaboratives to enhance resilience

Statistic 29

24% of hospitality supply chains experienced disruptions due to extreme weather events in 2022

Statistic 30

71% of hotel chains are leveraging supplier diversity programs to foster resilience and innovation

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In 2023, 54% of hospitality companies ranked supply chain agility as a critical factor in their growth strategy

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The average lead time for hotel amenity procurement is 45 days

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60% of suppliers in the hospitality industry operate with less than 5% profit margins

Statistic 34

50% of hotel chains conducted supply chain risk assessments annually to identify vulnerabilities

Statistic 35

The average inventory turnover rate for hotel supplies is 6.2 times per year

Statistic 36

The average logistics cost per room in the hospitality industry is approximately $150 annually

Statistic 37

58% of hotel chains are exploring regional sourcing to reduce supply chain risks

Statistic 38

90% of hotel brands are adopting sustainable procurement practices

Statistic 39

In 2023, 62% of hospitality companies aimed to reduce their supply chain carbon footprint

Statistic 40

49% of hospitality companies faced challenges in supplier compliance with sustainability standards

Statistic 41

29% of hospitality companies plan to increase local sourcing to minimize international supply chain risks

Statistic 42

The adoption of IoT technology in hospitality supply chains increased by 30% in 2022

Statistic 43

65% of hospitality companies plan to improve supply chain transparency through blockchain technology by 2024

Statistic 44

The use of AI in supply chain management for hospitality is projected to grow by 40% between 2023-2027

Statistic 45

45% of hotel chains plan to implement centralized procurement platforms by 2025

Statistic 46

47% of hotel companies surveyed plan to invest in supply chain automation in the next two years

Statistic 47

82% of hospitality supply chain executives prioritize the adoption of cloud-based supply chain management solutions

Statistic 48

70% of hotel procurement teams are adopting e-procurement platforms to streamline sourcing

Statistic 49

85% of hospitality supply chains have adopted either partial or full automation

Statistic 50

42% of hospitality firms have invested in supply chain analytics tools to optimize inventory and demand forecasting

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Key Highlights

The global hospitality supply chain market size was valued at approximately $2.75 trillion in 2022
60% of hotel operators reported supply chain disruptions impacting their operations in 2023
45% of hospitality companies increased their supply chain budgets by an average of 12% in 2022
75% of hospitality supply chain leaders plan to invest in digital procurement solutions by 2025
48% of hotels faced shortages of key supplies such as linens and cleaning products during the COVID-19 pandemic
The adoption of IoT technology in hospitality supply chains increased by 30% in 2022
80% of hotel chains relied on third-party suppliers for at least part of their supply chain in 2022
55% of supply chain disruptions in the hospitality industry are attributed to labor shortages
65% of hospitality companies plan to improve supply chain transparency through blockchain technology by 2024
The average lead time for hotel amenity procurement is 45 days
70% of hotel operators consider supply chain resilience a top priority in their strategic planning
In 2022, 35% of hospitality companies experienced increased costs due to supply chain volatility
40% of hospitality supply chains were negatively impacted by global freight delays in 2023

In a $2.75 trillion industry navigating unprecedented supply chain disruptions, hospitality giants are rapidly shifting toward digital, sustainable, and regional solutions to ensure guest satisfaction and operational resilience.

Market Trends and Investment Insights

The global hospitality supply chain market size was valued at approximately $2.75 trillion in 2022
45% of hospitality companies increased their supply chain budgets by an average of 12% in 2022
75% of hospitality supply chain leaders plan to invest in digital procurement solutions by 2025
73% of hospitality brands have adopted or plan to adopt green logistics practices
The global demand for hospitality supply chain consulting services increased by 25% in 2022
44% of hospitality brands plan to increase their investment in supply chain security measures by 2024

Market Trends and Investment Insights Interpretation

As the hospitality industry races to bolster its $2.75 trillion supply chain with digital upgrades, green practices, and heightened security, it’s clear that optimizing logistics isn’t just a matter of efficiency—it’s the new five-star standard for resilience and sustainability in a post-pandemic world.

Supply Chain Disruptions and Challenges

60% of hotel operators reported supply chain disruptions impacting their operations in 2023
48% of hotels faced shortages of key supplies such as linens and cleaning products during the COVID-19 pandemic
80% of hotel chains relied on third-party suppliers for at least part of their supply chain in 2022
55% of supply chain disruptions in the hospitality industry are attributed to labor shortages
70% of hotel operators consider supply chain resilience a top priority in their strategic planning
In 2022, 35% of hospitality companies experienced increased costs due to supply chain volatility
40% of hospitality supply chains were negatively impacted by global freight delays in 2023
25% of hospitality supply chain managers report difficulty in tracking inventory levels in real-time
33% of hospitality companies experienced supply chain cyber-attacks in 2022
52% of hotels reported experiencing supply chain fraud or counterfeit issues in the past year
Supply chain costs account for up to 15% of total operational expenses in the hospitality industry
The average time to recover from supply chain disruptions is 12 weeks
During 2022, 42% of hospitality companies increased inventory safety stocks to buffer against supply chain shocks
The most common supply chain challenge reported by hospitality companies is managing supplier relationships, cited by 68%
55% of hospitality companies have experienced delays in receiving essential supplies during peak seasons
36% of hotels face challenges in ensuring consistent supply quality across locations
28% of hospitality businesses experienced a decline in supply chain efficiency in 2022 due to outdated technologies
65% of supply chain disruptions are linked to global political tensions
38% of hotel brands have experienced supply chain delays due to global customs hold-ups
55% of hospitality supply chain managers report challenges in managing multiple suppliers across different regions
68% of hospitality companies see supply chain flexibility as crucial for adapting to market changes
33% of hospitality organizations actively participate in industry supply chain collaboratives to enhance resilience
24% of hospitality supply chains experienced disruptions due to extreme weather events in 2022
71% of hotel chains are leveraging supplier diversity programs to foster resilience and innovation
In 2023, 54% of hospitality companies ranked supply chain agility as a critical factor in their growth strategy

Supply Chain Disruptions and Challenges Interpretation

With over half of hospitality firms citing supply chain resilience and agility as top priorities amidst global disruptions—from labor shortages and geopolitical tensions to cyber threats and freight delays—the industry underscores that smooth operations now depend less on predictable supplies and more on their ability to adapt swiftly and securely—or risk losing more than just their linens.

Supply Chain Management Metrics and Performance

The average lead time for hotel amenity procurement is 45 days
60% of suppliers in the hospitality industry operate with less than 5% profit margins
50% of hotel chains conducted supply chain risk assessments annually to identify vulnerabilities
The average inventory turnover rate for hotel supplies is 6.2 times per year
The average logistics cost per room in the hospitality industry is approximately $150 annually

Supply Chain Management Metrics and Performance Interpretation

With hotel amenity procurement taking a 45-day journey, suppliers barely skimming 5% profit margins, and supply chains routinely assessed for vulnerabilities, the hospitality industry’s supply chain is a delicate balancing act where efficiency and risk management must dance in perfect harmony to keep rooms stocked without breaking the bank.

Sustainability and Regional Sourcing Strategies

58% of hotel chains are exploring regional sourcing to reduce supply chain risks
90% of hotel brands are adopting sustainable procurement practices
In 2023, 62% of hospitality companies aimed to reduce their supply chain carbon footprint
49% of hospitality companies faced challenges in supplier compliance with sustainability standards
29% of hospitality companies plan to increase local sourcing to minimize international supply chain risks

Sustainability and Regional Sourcing Strategies Interpretation

As hotel chains pivot toward regional sourcing and sustainability in 2023, they’re proving that a well-managed supply chain must be as much about safeguarding the environment and compliance as it is about checking off inventory--because a resilient hospitality industry is built on responsible sourcing as much as hospitality itself.

Technology Adoption and Innovation in Hospitality

The adoption of IoT technology in hospitality supply chains increased by 30% in 2022
65% of hospitality companies plan to improve supply chain transparency through blockchain technology by 2024
The use of AI in supply chain management for hospitality is projected to grow by 40% between 2023-2027
45% of hotel chains plan to implement centralized procurement platforms by 2025
47% of hotel companies surveyed plan to invest in supply chain automation in the next two years
82% of hospitality supply chain executives prioritize the adoption of cloud-based supply chain management solutions
70% of hotel procurement teams are adopting e-procurement platforms to streamline sourcing
85% of hospitality supply chains have adopted either partial or full automation
42% of hospitality firms have invested in supply chain analytics tools to optimize inventory and demand forecasting

Technology Adoption and Innovation in Hospitality Interpretation

As the hospitality industry increasingly ventures into the digital age—boosting IoT adoption, blockchain transparency, AI growth, and automation—it's clear that winning the guest experience now depends on a supply chain that’s smarter, faster, and more transparent than ever before.