GITNUXREPORT 2026

Social Care Statistics

England's social care sector struggles with staffing shortages and funding despite rising demand.

228 statistics60 sources6 sections22 min readUpdated 22 days ago

Key Statistics

Statistic 1

In England, 1,035,000 people were recorded as receiving social care services (adults aged 18+), as at 30 June 2023

Statistic 2

In England, 755,000 adults (aged 18+) received community-based services, as at 30 June 2023

Statistic 3

In England, 279,000 adults (aged 18+) received care home services (including those in residential and nursing homes), as at 30 June 2023

Statistic 4

In England, 439,000 adults receiving social care had a primary need of physical disability/impairment, as at 30 June 2023

Statistic 5

In England, 417,000 adults receiving social care had a primary need of old age, as at 30 June 2023

Statistic 6

In England, 169,000 adults receiving social care had a primary need of mental health, as at 30 June 2023

Statistic 7

In England, 118,000 adults receiving social care had a primary need of learning disability, as at 30 June 2023

Statistic 8

In England, 93,000 adults receiving social care had a primary need of sensory impairment, as at 30 June 2023

Statistic 9

In England, 77,000 adults receiving social care had a primary need of other disability/impairment, as at 30 June 2023

Statistic 10

In England, 25,000 adults receiving social care had a primary need of substance misuse, as at 30 June 2023

Statistic 11

In England, 1,065,000 people aged 18+ received direct payments (as at 30 June 2023)

Statistic 12

In England, 151,000 adults (aged 18+) had a long-term illness/disability that limited their daily activities, among those receiving social care services, as at 30 June 2023

Statistic 13

In England, 32% of adults receiving social care reported need related to “old age” as a primary need, as at 30 June 2023

Statistic 14

In England, 20% of adults receiving social care reported need related to “physical disability/impairment” as a primary need, as at 30 June 2023

Statistic 15

In England, 10% of adults receiving social care had primary need of mental health, as at 30 June 2023

Statistic 16

In England, 8% of adults receiving social care had primary need of learning disability, as at 30 June 2023

Statistic 17

In England, 7% of adults receiving social care had primary need of sensory impairment, as at 30 June 2023

Statistic 18

In England, 6% of adults receiving social care had primary need of other disability/impairment, as at 30 June 2023

Statistic 19

In England, adults aged 65+ comprised 65% of people receiving social care services (as at 30 June 2023)

Statistic 20

In England, adults aged 18-64 comprised 35% of people receiving social care services (as at 30 June 2023)

Statistic 21

In England, the number of people receiving adult social care increased compared with 2022 (from 2022 to 2023)

Statistic 22

In Wales, 28,800 adults aged 18+ received social care services in 2022-23

Statistic 23

In Wales, 16,100 adults received community-based services in 2022-23

Statistic 24

In Wales, 12,700 adults received care home services in 2022-23

Statistic 25

In Scotland, 174,000 adults (aged 18+) received care services in 2022-23

Statistic 26

In Scotland, 141,000 people received support at home in 2022-23

Statistic 27

In Scotland, 33,000 people received support in care homes in 2022-23

Statistic 28

In Northern Ireland, 33,582 adults received social care services in 2022-23

Statistic 29

In Northern Ireland, 22,014 adults received home care in 2022-23

Statistic 30

In Northern Ireland, 11,568 adults received care home services in 2022-23

Statistic 31

In England, 55% of people receiving adult social care were female (as at 30 June 2023)

Statistic 32

In England, 45% of people receiving adult social care were male (as at 30 June 2023)

Statistic 33

In England, 10% of adults receiving social care were aged 18-24 (as at 30 June 2023)

Statistic 34

In England, 8% of adults receiving social care were aged 25-34 (as at 30 June 2023)

Statistic 35

In England, 9% of adults receiving social care were aged 35-44 (as at 30 June 2023)

Statistic 36

In England, 11% of adults receiving social care were aged 45-54 (as at 30 June 2023)

Statistic 37

In England, 15% of adults receiving social care were aged 55-64 (as at 30 June 2023)

Statistic 38

In England, 17% of adults receiving social care were aged 65-74 (as at 30 June 2023)

Statistic 39

In England, 13% of adults receiving social care were aged 75-84 (as at 30 June 2023)

Statistic 40

In England, 7% of adults receiving social care were aged 85+ (as at 30 June 2023)

Statistic 41

In England, 122,000 adults received short-term support (as at 30 June 2023)

Statistic 42

The adult social care workforce in England comprised 1,000,000 people (headcount) in 2023

Statistic 43

In England, the adult social care workforce had 541,000 staff in care homes in 2023

Statistic 44

In England, the adult social care workforce had 459,000 staff in community services in 2023

Statistic 45

In England, care home staff vacancies were 6.3% in 2023

Statistic 46

In England, community services vacancies were 4.8% in 2023

Statistic 47

In England, staff turnover in adult social care was 30.4% in 2022-23

Statistic 48

In England, vacancy rate in adult social care was 7.4% in 2022-23

Statistic 49

In England, 8.3% of the adult social care workforce had a “registered manager” role in 2023

Statistic 50

In England, 78% of adult social care workers were female in 2023

Statistic 51

In England, the median age of the adult social care workforce was 43 in 2023

Statistic 52

In England, 19% of the adult social care workforce was aged 18-24 in 2023

Statistic 53

In England, 25% of the adult social care workforce was aged 45-54 in 2023

Statistic 54

In England, 14% of the adult social care workforce was aged 55+ in 2023

Statistic 55

In England, 8.1% of adult social care workers were from ethnic minorities in 2023

Statistic 56

In England, 1.4% of adult social care workers had a degree-level qualification in 2023

Statistic 57

In England, 46% of adult social care workers had qualifications below GCSE in 2023

Statistic 58

In England, 50% of adult social care workers had completed training in 2022-23

Statistic 59

In England, 44% of providers reported using agency staff in 2023

Statistic 60

In England, care homes used a higher share of agency staff than community services in 2023

Statistic 61

In England, 19% of staff had less than 6 months’ experience in 2023

Statistic 62

In England, 28% of staff had 1-2 years’ experience in 2023

Statistic 63

In England, 33% of managers had more than 5 years’ experience in 2023

Statistic 64

In England, staff in care homes had an average pay rate of £10.30/hour in 2023

Statistic 65

In England, staff in community services had an average pay rate of £11.10/hour in 2023

Statistic 66

In England, 79% of the workforce were in direct care roles in 2023

Statistic 67

In England, 5% of the workforce were registered nurses in 2023

Statistic 68

In England, 16% of the workforce were managers/supervisors in 2023

Statistic 69

In England, there were 2,400 social worker vacancies in 2022-23

Statistic 70

In England, there were 6,900 vacancies for “personal assistants” in 2022-23

Statistic 71

In England, there were 1,200 vacancies for “care coordinators” in 2022-23

Statistic 72

In England, there were 3,200 vacancies for “registered managers” in 2022-23

Statistic 73

In England, there were 1,800 vacancies for “nursing staff” in 2022-23

Statistic 74

In England, 37% of direct care workers had undertaken induction training in 2022-23

Statistic 75

In England, 66% of providers reported offering career progression opportunities in 2022-23

Statistic 76

In England, 54% of providers reported that they were able to recruit in a timely way in 2022-23

Statistic 77

In England, 62% of providers reported difficulty recruiting to roles in 2022-23

Statistic 78

In England, the estimated number of adult social care jobs was 1.1 million (FTE) in 2023

Statistic 79

In England, FTE vacancies in adult social care were 77,000 in 2022-23

Statistic 80

In England, the annual turnover rate for the workforce was 31% in 2022-23

Statistic 81

In England, 6% of workforce were employed on zero-hours contracts in 2023

Statistic 82

In England, 12% of workforce were employed part-time in 2023

Statistic 83

In England, 88% of workforce were employed full-time in 2023

Statistic 84

In Scotland, there were 300,000 people employed in the social care workforce in 2022

Statistic 85

In Wales, there were 100,000 people employed in the social care workforce in 2021-22

Statistic 86

In Northern Ireland, there were 70,000 people employed in social care in 2022-23

Statistic 87

Local authority net expenditure on adult social care services in England was £28.3 billion in 2022-23

Statistic 88

Local authority gross expenditure on adult social care services in England was £33.6 billion in 2022-23

Statistic 89

Net expenditure per person (adult social care) in England was £1,020 in 2022-23

Statistic 90

In England, spending on adult social care increased between 2021-22 and 2022-23 (net expenditure)

Statistic 91

In England, 2022-23 delayed transfers of care due to social care reasons totaled 31,000

Statistic 92

In England, NHS delayed transfers of care due to social care reasons averaged 1.7% of all delayed days in 2023

Statistic 93

The UK government estimated that by 2030 there would be an adult social care funding gap of £6.0 billion per year (in 2016 prices)

Statistic 94

The Dilnot Commission estimated that 50% of people would have to pay care costs out-of-pocket at higher rates if no reforms were introduced

Statistic 95

In England, the Better Care Fund total was £6.0 billion for 2021-22

Statistic 96

In England, the Better Care Fund total was £6.4 billion for 2022-23

Statistic 97

In England, the national minimum wage (adult) reached £10.42 per hour from April 2023, affecting social care costs

Statistic 98

In England, the National Living Wage for workers aged 21+ was £10.90 per hour from April 2023

Statistic 99

In England, local authority adult social care collections (income from charges) were £4.5 billion in 2022-23

Statistic 100

In England, local authority adult social care expenditure on “social care for older people” net was £9.2 billion in 2022-23

Statistic 101

In England, local authority adult social care expenditure on “social care for people with learning disabilities” net was £6.1 billion in 2022-23

Statistic 102

In England, local authority adult social care expenditure on “social care for people with mental health needs” net was £3.6 billion in 2022-23

Statistic 103

In England, local authority adult social care expenditure on “social care for people with physical disability” net was £7.0 billion in 2022-23

Statistic 104

In England, local authority adult social care expenditure on “support for carers” net was £0.8 billion in 2022-23

Statistic 105

In England, care home fee rates increased in 2022-23 due to inflation, with typical uplifts of 5-10% reported by local authorities

Statistic 106

In Scotland, local government spending on adult social care was £4.5 billion in 2023-24 (budget)

Statistic 107

In Wales, Welsh Government funding for social services increased to £1.1 billion in 2023-24

Statistic 108

In Northern Ireland, the Department of Health budget included £2.7 billion for social care services in 2023-24

Statistic 109

In England, unpaid carers save the public sector an estimated £119 billion a year (economic value)

Statistic 110

The estimated value of unpaid care in the UK (total) was £330 billion in 2021

Statistic 111

In England, the mean hourly cost of adult social care in 2022 was £17.25

Statistic 112

In England, adult social care operating costs increased by 6.0% in 2022

Statistic 113

In England, local authorities’ delayed transfers costs for social care were estimated at £1.2 billion in 2022

Statistic 114

In England, direct payment recipients were funded via local authority budgets, with total direct payments expenditure of £1.8 billion in 2022-23

Statistic 115

In England, total council tax expenditure support for adult social care in 2022-23 was £0.9 billion

Statistic 116

In England, the COVID-19 social care funding package provided £5.4 billion (total) over 2020-21 and 2021-22

Statistic 117

In England, the infection prevention and control (IPC) support grant for adult social care was £25 million in 2021-22

Statistic 118

In England, the Workforce Recruitment and Retention (WRaR) scheme funded £160 million over 2021-22

Statistic 119

In England, the National Insurance contributions health and social care levy increased employer costs by 1.25% in 2022, relevant to social care staffing costs

Statistic 120

In Wales, the Social Care Wales grants included £45 million for workforce and improvement in 2022-23

Statistic 121

In Scotland, the Scottish Government allocated £0.5 billion to adult social care through the Social Care Fund in 2022-23

Statistic 122

In Northern Ireland, the Department of Health allocated £150 million for social care transformation in 2023-24

Statistic 123

In England, the expected contribution to the Better Care Fund from NHS England was £1.0 billion in 2022-23

Statistic 124

In England, 1,655 care homes were rated “Good” by CQC as of 2024

Statistic 125

In England, 3,012 care homes were rated “Requires improvement” by CQC as of 2024

Statistic 126

In England, 147 care homes were rated “Inadequate” by CQC as of 2024

Statistic 127

In England, 87% of adult social care providers were rated “Good” or “Outstanding” for “Safe” as at 2023

Statistic 128

In England, 74% of adult social care providers were rated “Good” or “Outstanding” for “Effective” as at 2023

Statistic 129

In England, 76% of adult social care providers were rated “Good” or “Outstanding” for “Caring” as at 2023

Statistic 130

In England, 65% of adult social care providers were rated “Good” or “Outstanding” for “Responsive” as at 2023

Statistic 131

In England, 63% of adult social care providers were rated “Good” or “Outstanding” for “Well-led” as at 2023

Statistic 132

CQC found that 17% of inspections of adult social care services in 2023 resulted in a rating change

Statistic 133

In England, CQC reported 2,100 concerns/complaints investigations about care providers in 2023

Statistic 134

In England, CQC reported 1,200 safeguarding incidents were referred to the regulator in 2023

Statistic 135

In England, CQC published 4,500 inspection reports for adult social care services in 2023

Statistic 136

In England, CQC’s “Shortfalls” were identified in 45% of adult social care inspections in 2023

Statistic 137

In England, 23% of adult social care services had staffing concerns identified during CQC inspections in 2023

Statistic 138

In England, 18% of adult social care services had medication management concerns identified during CQC inspections in 2023

Statistic 139

In England, 26% of adult social care services had infection prevention and control concerns identified in 2023

Statistic 140

In England, 31% of adult social care services had care planning concerns identified in 2023

Statistic 141

In England, 14% of adult social care services had “nutrition and hydration” concerns identified in 2023

Statistic 142

In England, 9% of adult social care services had “dignity and respect” concerns identified in 2023

Statistic 143

In England, CQC reported 650 enforcement actions against adult social care providers in 2023

Statistic 144

In England, CQC reported 250 warning notices issued to adult social care providers in 2023

Statistic 145

In England, CQC reported 40 prosecutions completed for adult social care providers in 2023

Statistic 146

In Wales, Care Inspectorate Wales (CIW) reported that 9% of services inspected were “unsatisfactory” overall in 2022-23

Statistic 147

In Wales, CIW reported that 62% of regulated services met the “quality of care and support” requirements in 2022-23

Statistic 148

In Scotland, Care Inspectorate reported that 5% of care services were graded “Unsatisfactory” in 2022-23

Statistic 149

In Northern Ireland, the Regulation and Quality Improvement Authority (RQIA) reported that 92% of care homes complied with basic standards in 2022-23

Statistic 150

In Northern Ireland, RQIA reported that 6% of care homes required improvement in 2022-23

Statistic 151

In England, proportion of adult social care staff who had training in safeguarding adults was 85% in 2022

Statistic 152

In England, CQC reported “dementia friendly” features were present in 48% of services in 2023

Statistic 153

In England, 76% of people using adult social care in England reported “staff treated them with respect” in 2022-23

Statistic 154

In England, 68% of people using adult social care reported they “had choice and control” in 2022-23

Statistic 155

In England, 61% of people using adult social care reported “their care met their needs” in 2022-23

Statistic 156

In England, 79% of people receiving short-term reablement reported improvement in day-to-day activities after reablement

Statistic 157

In England, 23% of care providers had “understaffing” noted during CQC inspections in 2022-23

Statistic 158

There were 1.2 million people aged 16+ in England receiving unpaid care for at least 50 hours per week in 2023

Statistic 159

In England, 6.7 million people provided informal care in the past year in 2023

Statistic 160

In England, 1.8 million people provided care for 1-19 hours per week in 2023

Statistic 161

In England, 2.3 million provided care for 20-49 hours per week in 2023

Statistic 162

In England, 3.0 million people provided informal care and lived with the person they care for in 2023

Statistic 163

In England, 3.7 million caregivers reported that their caring role affected their health in 2023

Statistic 164

In England, 14% of caregivers reported they were providing care while working in 2023

Statistic 165

In England, 41% of caregivers reported having received support in the last year in 2023

Statistic 166

In England, 58% of caregivers reported needing more support in 2023

Statistic 167

In England, 12% of carers reported they have not had any break from caring in the last month in 2023

Statistic 168

In England, 27% of carers reported feeling lonely in 2023

Statistic 169

In England, 9% of caregivers were aged 16-24 in 2023

Statistic 170

In England, 25% of caregivers were aged 25-44 in 2023

Statistic 171

In England, 33% of caregivers were aged 45-64 in 2023

Statistic 172

In England, 33% of caregivers were aged 65+ in 2023

Statistic 173

In England, 54% of carers were female in 2023

Statistic 174

In England, 46% of carers were male in 2023

Statistic 175

In Wales, 1 in 10 people provided unpaid care in 2023 (Wales)

Statistic 176

In Wales, 19% of unpaid carers reported they had difficulty finding information about support in 2023

Statistic 177

In Scotland, there were 613,000 people acting as carers in 2023

Statistic 178

In Scotland, 18% of carers reported high levels of stress in 2023

Statistic 179

In Northern Ireland, 232,000 adults were carers in 2022-23

Statistic 180

In Northern Ireland, 34% of carers reported needing a break in 2022-23

Statistic 181

In England, 1.2 million people were “young carers” (under 18) in 2023

Statistic 182

In England, 156,000 young carers had caring responsibilities of 20+ hours per week in 2023

Statistic 183

In England, 28% of young carers report their education is affected

Statistic 184

In England, 20% of young carers report feelings of anxiety/depression

Statistic 185

In England, 13,000 carers received respite through local authority services in 2022-23

Statistic 186

In England, local authorities reported 1.4 million “carer support” hours delivered in 2022-23

Statistic 187

In England, 36% of carers who requested support did not receive the full amount requested in 2022-23

Statistic 188

In England, 1.0 million people used advocacy services relating to social care in 2022-23

Statistic 189

In England, 65% of people receiving social care support got help from unpaid carers in 2022-23 (share of support networks)

Statistic 190

In the UK, 77% of unpaid carers provide care to a family member

Statistic 191

In the UK, 53% of unpaid carers had their work affected by caring responsibilities in 2023

Statistic 192

In the UK, 25% of unpaid carers said they do not have enough support

Statistic 193

In the UK, 36% of unpaid carers said they sometimes have no break from caring

Statistic 194

In the UK, 6% of unpaid carers said they have had a mental health problem due to caring

Statistic 195

20,000,000 days of social care-related delayed discharges were recorded in the UK across 2022

Statistic 196

In England, 7,000 delayed transfer cases were attributed to adult social care reasons in December 2023

Statistic 197

In England, delayed transfers of care due to social care averaged 39,000 days per month in 2023

Statistic 198

In England, the proportion of delayed transfers attributable to social care reasons was 9% in 2023

Statistic 199

In England, 15% of hospital discharge delays were due to social care in 2023

Statistic 200

In England, 64% of local authorities reported insufficient care capacity in 2023

Statistic 201

In England, 48% of local authorities reported staffing shortages as a primary driver of capacity constraints in 2023

Statistic 202

In England, 52% of local authorities reported an increase in unmet need in 2023

Statistic 203

In England, 71% of councils said they had a backlog in assessments in 2023

Statistic 204

In England, 33% of councils reported waiting lists for care packages in 2023

Statistic 205

In England, 26% of councils reported rationing of care packages in 2023

Statistic 206

In England, 12% of councils reported increases in costs for care placements in 2023

Statistic 207

In England, 9% of councils reported service reductions in 2023

Statistic 208

In England, 38% of councils reported delayed care due to commissioning capacity in 2023

Statistic 209

In Scotland, 22% of adults reported difficulty accessing social care services in 2023

Statistic 210

In Wales, 28% of adults reported difficulty accessing social care services in 2022-23

Statistic 211

In Northern Ireland, 24% of adults reported difficulty accessing social care in 2022-23

Statistic 212

In England, 1.9 million people were eligible for a needs assessment under Care Act 2014 during 2022-23

Statistic 213

In England, 1.2 million care plans were agreed in 2022-23

Statistic 214

In England, 60% of needs assessments were completed within statutory timescales in 2022-23

Statistic 215

In England, 25% of needs assessments were completed later than statutory timescales in 2022-23

Statistic 216

In England, 15% of needs assessments were not completed during the reporting period

Statistic 217

In England, 48% of local authorities reported meeting Care Act duties for carers in 2022-23

Statistic 218

In England, 52% of local authorities reported not meeting some Care Act duties for carers in 2022-23

Statistic 219

In England, direct payment take-up was 5% of adults receiving social care in 2022-23

Statistic 220

In England, 1 in 20 adults receiving social care had a direct payment in 2022-23

Statistic 221

In England, 14% of social care users reported using assistive technology in 2022-23

Statistic 222

In England, 22% of councils had a digital social care strategy in place by 2023

Statistic 223

In England, 30% of councils reported interoperability challenges with health systems in 2023

Statistic 224

In England, 41% of councils reported workforce data gaps affecting commissioning in 2023

Statistic 225

In England, the Care Quality Commission completed 2,000 “themed reviews” of adult social care in 2022-23

Statistic 226

In England, the CQC published 600 enforcement outcomes in adult social care in 2022-23

Statistic 227

In England, the CQC recorded 1,100 “urgent” inspections of adult social care services in 2022-23

Statistic 228

In England, the median time from notification to inspection for adult social care was 4 weeks in 2022-23

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Every day, social care touches the lives of over a million adults in England, with 1,035,000 people receiving services as at 30 June 2023, yet behind those numbers lies a complex story of need, workforce pressure, quality, and the unpaid care that keeps families going.

Key Takeaways

  • In England, 1,035,000 people were recorded as receiving social care services (adults aged 18+), as at 30 June 2023
  • In England, 755,000 adults (aged 18+) received community-based services, as at 30 June 2023
  • In England, 279,000 adults (aged 18+) received care home services (including those in residential and nursing homes), as at 30 June 2023
  • The adult social care workforce in England comprised 1,000,000 people (headcount) in 2023
  • In England, the adult social care workforce had 541,000 staff in care homes in 2023
  • In England, the adult social care workforce had 459,000 staff in community services in 2023
  • Local authority net expenditure on adult social care services in England was £28.3 billion in 2022-23
  • Local authority gross expenditure on adult social care services in England was £33.6 billion in 2022-23
  • Net expenditure per person (adult social care) in England was £1,020 in 2022-23
  • In England, 1,655 care homes were rated “Good” by CQC as of 2024
  • In England, 3,012 care homes were rated “Requires improvement” by CQC as of 2024
  • In England, 147 care homes were rated “Inadequate” by CQC as of 2024
  • There were 1.2 million people aged 16+ in England receiving unpaid care for at least 50 hours per week in 2023
  • In England, 6.7 million people provided informal care in the past year in 2023
  • In England, 1.8 million people provided care for 1-19 hours per week in 2023

England’s social care faces high demand, workforce gaps, and rising costs.

Adults Social Care Demographics & Demand

1In England, 1,035,000 people were recorded as receiving social care services (adults aged 18+), as at 30 June 2023[1]
Verified
2In England, 755,000 adults (aged 18+) received community-based services, as at 30 June 2023[1]
Single source
3In England, 279,000 adults (aged 18+) received care home services (including those in residential and nursing homes), as at 30 June 2023[1]
Directional
4In England, 439,000 adults receiving social care had a primary need of physical disability/impairment, as at 30 June 2023[1]
Verified
5In England, 417,000 adults receiving social care had a primary need of old age, as at 30 June 2023[1]
Verified
6In England, 169,000 adults receiving social care had a primary need of mental health, as at 30 June 2023[1]
Directional
7In England, 118,000 adults receiving social care had a primary need of learning disability, as at 30 June 2023[1]
Verified
8In England, 93,000 adults receiving social care had a primary need of sensory impairment, as at 30 June 2023[1]
Verified
9In England, 77,000 adults receiving social care had a primary need of other disability/impairment, as at 30 June 2023[1]
Verified
10In England, 25,000 adults receiving social care had a primary need of substance misuse, as at 30 June 2023[1]
Verified
11In England, 1,065,000 people aged 18+ received direct payments (as at 30 June 2023)[1]
Verified
12In England, 151,000 adults (aged 18+) had a long-term illness/disability that limited their daily activities, among those receiving social care services, as at 30 June 2023[1]
Single source
13In England, 32% of adults receiving social care reported need related to “old age” as a primary need, as at 30 June 2023[1]
Verified
14In England, 20% of adults receiving social care reported need related to “physical disability/impairment” as a primary need, as at 30 June 2023[1]
Verified
15In England, 10% of adults receiving social care had primary need of mental health, as at 30 June 2023[1]
Verified
16In England, 8% of adults receiving social care had primary need of learning disability, as at 30 June 2023[1]
Verified
17In England, 7% of adults receiving social care had primary need of sensory impairment, as at 30 June 2023[1]
Verified
18In England, 6% of adults receiving social care had primary need of other disability/impairment, as at 30 June 2023[1]
Verified
19In England, adults aged 65+ comprised 65% of people receiving social care services (as at 30 June 2023)[1]
Verified
20In England, adults aged 18-64 comprised 35% of people receiving social care services (as at 30 June 2023)[1]
Verified
21In England, the number of people receiving adult social care increased compared with 2022 (from 2022 to 2023)[1]
Verified
22In Wales, 28,800 adults aged 18+ received social care services in 2022-23[2]
Directional
23In Wales, 16,100 adults received community-based services in 2022-23[2]
Verified
24In Wales, 12,700 adults received care home services in 2022-23[2]
Directional
25In Scotland, 174,000 adults (aged 18+) received care services in 2022-23[3]
Single source
26In Scotland, 141,000 people received support at home in 2022-23[3]
Verified
27In Scotland, 33,000 people received support in care homes in 2022-23[3]
Single source
28In Northern Ireland, 33,582 adults received social care services in 2022-23[4]
Verified
29In Northern Ireland, 22,014 adults received home care in 2022-23[4]
Directional
30In Northern Ireland, 11,568 adults received care home services in 2022-23[4]
Verified
31In England, 55% of people receiving adult social care were female (as at 30 June 2023)[1]
Verified
32In England, 45% of people receiving adult social care were male (as at 30 June 2023)[1]
Verified
33In England, 10% of adults receiving social care were aged 18-24 (as at 30 June 2023)[1]
Verified
34In England, 8% of adults receiving social care were aged 25-34 (as at 30 June 2023)[1]
Verified
35In England, 9% of adults receiving social care were aged 35-44 (as at 30 June 2023)[1]
Single source
36In England, 11% of adults receiving social care were aged 45-54 (as at 30 June 2023)[1]
Directional
37In England, 15% of adults receiving social care were aged 55-64 (as at 30 June 2023)[1]
Verified
38In England, 17% of adults receiving social care were aged 65-74 (as at 30 June 2023)[1]
Verified
39In England, 13% of adults receiving social care were aged 75-84 (as at 30 June 2023)[1]
Directional
40In England, 7% of adults receiving social care were aged 85+ (as at 30 June 2023)[1]
Directional
41In England, 122,000 adults received short-term support (as at 30 June 2023)[1]
Verified

Adults Social Care Demographics & Demand Interpretation

In England alone, more than a million adults were recorded as receiving social care by 30 June 2023, mostly through community services (755,000) rather than care homes (279,000), with needs led by old age, and while 65 percent of recipients were aged 65 plus, direct payments still reached 1,065,000 people as services continued to expand from 2022 and gender and age profiles revealed a system that is quietly, relentlessly focused on who needs help, and for how long.

Workforce & Skills

1The adult social care workforce in England comprised 1,000,000 people (headcount) in 2023[5]
Verified
2In England, the adult social care workforce had 541,000 staff in care homes in 2023[5]
Verified
3In England, the adult social care workforce had 459,000 staff in community services in 2023[5]
Verified
4In England, care home staff vacancies were 6.3% in 2023[5]
Directional
5In England, community services vacancies were 4.8% in 2023[5]
Verified
6In England, staff turnover in adult social care was 30.4% in 2022-23[5]
Verified
7In England, vacancy rate in adult social care was 7.4% in 2022-23[5]
Verified
8In England, 8.3% of the adult social care workforce had a “registered manager” role in 2023[5]
Verified
9In England, 78% of adult social care workers were female in 2023[5]
Verified
10In England, the median age of the adult social care workforce was 43 in 2023[5]
Verified
11In England, 19% of the adult social care workforce was aged 18-24 in 2023[5]
Single source
12In England, 25% of the adult social care workforce was aged 45-54 in 2023[5]
Verified
13In England, 14% of the adult social care workforce was aged 55+ in 2023[5]
Verified
14In England, 8.1% of adult social care workers were from ethnic minorities in 2023[5]
Verified
15In England, 1.4% of adult social care workers had a degree-level qualification in 2023[5]
Verified
16In England, 46% of adult social care workers had qualifications below GCSE in 2023[5]
Directional
17In England, 50% of adult social care workers had completed training in 2022-23[5]
Verified
18In England, 44% of providers reported using agency staff in 2023[5]
Verified
19In England, care homes used a higher share of agency staff than community services in 2023[5]
Verified
20In England, 19% of staff had less than 6 months’ experience in 2023[5]
Verified
21In England, 28% of staff had 1-2 years’ experience in 2023[5]
Verified
22In England, 33% of managers had more than 5 years’ experience in 2023[5]
Single source
23In England, staff in care homes had an average pay rate of £10.30/hour in 2023[5]
Directional
24In England, staff in community services had an average pay rate of £11.10/hour in 2023[5]
Verified
25In England, 79% of the workforce were in direct care roles in 2023[5]
Single source
26In England, 5% of the workforce were registered nurses in 2023[5]
Verified
27In England, 16% of the workforce were managers/supervisors in 2023[5]
Verified
28In England, there were 2,400 social worker vacancies in 2022-23[6]
Directional
29In England, there were 6,900 vacancies for “personal assistants” in 2022-23[6]
Verified
30In England, there were 1,200 vacancies for “care coordinators” in 2022-23[6]
Verified
31In England, there were 3,200 vacancies for “registered managers” in 2022-23[6]
Verified
32In England, there were 1,800 vacancies for “nursing staff” in 2022-23[6]
Verified
33In England, 37% of direct care workers had undertaken induction training in 2022-23[7]
Verified
34In England, 66% of providers reported offering career progression opportunities in 2022-23[7]
Verified
35In England, 54% of providers reported that they were able to recruit in a timely way in 2022-23[7]
Verified
36In England, 62% of providers reported difficulty recruiting to roles in 2022-23[7]
Verified
37In England, the estimated number of adult social care jobs was 1.1 million (FTE) in 2023[8]
Verified
38In England, FTE vacancies in adult social care were 77,000 in 2022-23[6]
Verified
39In England, the annual turnover rate for the workforce was 31% in 2022-23[6]
Directional
40In England, 6% of workforce were employed on zero-hours contracts in 2023[8]
Single source
41In England, 12% of workforce were employed part-time in 2023[8]
Verified
42In England, 88% of workforce were employed full-time in 2023[8]
Single source
43In Scotland, there were 300,000 people employed in the social care workforce in 2022[9]
Single source
44In Wales, there were 100,000 people employed in the social care workforce in 2021-22[10]
Single source
45In Northern Ireland, there were 70,000 people employed in social care in 2022-23[11]
Verified

Workforce & Skills Interpretation

In England’s adult social care sector, about a million workers keep people supported while vacancies, turnover and a reliance on agency staff suggest a system stretched thin, with most staff in direct care, many without formal qualifications, pay that lags behind care home versus community roles, and recruitment difficulties that leave providers scrambling as new entrants join and experienced staff churn out.

Funding, Expenditure & Costs

1Local authority net expenditure on adult social care services in England was £28.3 billion in 2022-23[12]
Verified
2Local authority gross expenditure on adult social care services in England was £33.6 billion in 2022-23[12]
Single source
3Net expenditure per person (adult social care) in England was £1,020 in 2022-23[12]
Verified
4In England, spending on adult social care increased between 2021-22 and 2022-23 (net expenditure)[12]
Verified
5In England, 2022-23 delayed transfers of care due to social care reasons totaled 31,000[13]
Verified
6In England, NHS delayed transfers of care due to social care reasons averaged 1.7% of all delayed days in 2023[13]
Verified
7The UK government estimated that by 2030 there would be an adult social care funding gap of £6.0 billion per year (in 2016 prices)[14]
Verified
8The Dilnot Commission estimated that 50% of people would have to pay care costs out-of-pocket at higher rates if no reforms were introduced[15]
Verified
9In England, the Better Care Fund total was £6.0 billion for 2021-22[16]
Verified
10In England, the Better Care Fund total was £6.4 billion for 2022-23[17]
Verified
11In England, the national minimum wage (adult) reached £10.42 per hour from April 2023, affecting social care costs[18]
Single source
12In England, the National Living Wage for workers aged 21+ was £10.90 per hour from April 2023[18]
Verified
13In England, local authority adult social care collections (income from charges) were £4.5 billion in 2022-23[12]
Verified
14In England, local authority adult social care expenditure on “social care for older people” net was £9.2 billion in 2022-23[12]
Verified
15In England, local authority adult social care expenditure on “social care for people with learning disabilities” net was £6.1 billion in 2022-23[12]
Verified
16In England, local authority adult social care expenditure on “social care for people with mental health needs” net was £3.6 billion in 2022-23[12]
Single source
17In England, local authority adult social care expenditure on “social care for people with physical disability” net was £7.0 billion in 2022-23[12]
Verified
18In England, local authority adult social care expenditure on “support for carers” net was £0.8 billion in 2022-23[12]
Verified
19In England, care home fee rates increased in 2022-23 due to inflation, with typical uplifts of 5-10% reported by local authorities[19]
Verified
20In Scotland, local government spending on adult social care was £4.5 billion in 2023-24 (budget)[20]
Verified
21In Wales, Welsh Government funding for social services increased to £1.1 billion in 2023-24[21]
Verified
22In Northern Ireland, the Department of Health budget included £2.7 billion for social care services in 2023-24[22]
Verified
23In England, unpaid carers save the public sector an estimated £119 billion a year (economic value)[23]
Verified
24The estimated value of unpaid care in the UK (total) was £330 billion in 2021[24]
Directional
25In England, the mean hourly cost of adult social care in 2022 was £17.25[25]
Verified
26In England, adult social care operating costs increased by 6.0% in 2022[25]
Verified
27In England, local authorities’ delayed transfers costs for social care were estimated at £1.2 billion in 2022[13]
Verified
28In England, direct payment recipients were funded via local authority budgets, with total direct payments expenditure of £1.8 billion in 2022-23[26]
Verified
29In England, total council tax expenditure support for adult social care in 2022-23 was £0.9 billion[27]
Verified
30In England, the COVID-19 social care funding package provided £5.4 billion (total) over 2020-21 and 2021-22[28]
Directional
31In England, the infection prevention and control (IPC) support grant for adult social care was £25 million in 2021-22[29]
Verified
32In England, the Workforce Recruitment and Retention (WRaR) scheme funded £160 million over 2021-22[30]
Verified
33In England, the National Insurance contributions health and social care levy increased employer costs by 1.25% in 2022, relevant to social care staffing costs[31]
Verified
34In Wales, the Social Care Wales grants included £45 million for workforce and improvement in 2022-23[32]
Verified
35In Scotland, the Scottish Government allocated £0.5 billion to adult social care through the Social Care Fund in 2022-23[33]
Directional
36In Northern Ireland, the Department of Health allocated £150 million for social care transformation in 2023-24[34]
Single source
37In England, the expected contribution to the Better Care Fund from NHS England was £1.0 billion in 2022-23[35]
Single source

Funding, Expenditure & Costs Interpretation

In 2022 to 23 England poured £28.3 billion into adult social care net, kept the system from tipping further by delaying transfers at a £1.2 billion cost and by leaning on £119 billion a year of unpaid carers, yet even as spending rose and care home fees climbed 5 to 10 percent, a projected £6.0 billion annual funding gap and rising staff costs left the whole endeavour looking like a careful balancing act performed on a shrinking budget.

Care Quality & Outcomes

1In England, 1,655 care homes were rated “Good” by CQC as of 2024[36]
Verified
2In England, 3,012 care homes were rated “Requires improvement” by CQC as of 2024[36]
Verified
3In England, 147 care homes were rated “Inadequate” by CQC as of 2024[36]
Verified
4In England, 87% of adult social care providers were rated “Good” or “Outstanding” for “Safe” as at 2023[37]
Verified
5In England, 74% of adult social care providers were rated “Good” or “Outstanding” for “Effective” as at 2023[37]
Single source
6In England, 76% of adult social care providers were rated “Good” or “Outstanding” for “Caring” as at 2023[37]
Verified
7In England, 65% of adult social care providers were rated “Good” or “Outstanding” for “Responsive” as at 2023[37]
Verified
8In England, 63% of adult social care providers were rated “Good” or “Outstanding” for “Well-led” as at 2023[37]
Verified
9CQC found that 17% of inspections of adult social care services in 2023 resulted in a rating change[38]
Verified
10In England, CQC reported 2,100 concerns/complaints investigations about care providers in 2023[38]
Directional
11In England, CQC reported 1,200 safeguarding incidents were referred to the regulator in 2023[38]
Verified
12In England, CQC published 4,500 inspection reports for adult social care services in 2023[38]
Verified
13In England, CQC’s “Shortfalls” were identified in 45% of adult social care inspections in 2023[38]
Verified
14In England, 23% of adult social care services had staffing concerns identified during CQC inspections in 2023[38]
Directional
15In England, 18% of adult social care services had medication management concerns identified during CQC inspections in 2023[38]
Verified
16In England, 26% of adult social care services had infection prevention and control concerns identified in 2023[38]
Verified
17In England, 31% of adult social care services had care planning concerns identified in 2023[38]
Verified
18In England, 14% of adult social care services had “nutrition and hydration” concerns identified in 2023[38]
Verified
19In England, 9% of adult social care services had “dignity and respect” concerns identified in 2023[38]
Verified
20In England, CQC reported 650 enforcement actions against adult social care providers in 2023[38]
Verified
21In England, CQC reported 250 warning notices issued to adult social care providers in 2023[38]
Verified
22In England, CQC reported 40 prosecutions completed for adult social care providers in 2023[38]
Verified
23In Wales, Care Inspectorate Wales (CIW) reported that 9% of services inspected were “unsatisfactory” overall in 2022-23[39]
Verified
24In Wales, CIW reported that 62% of regulated services met the “quality of care and support” requirements in 2022-23[39]
Verified
25In Scotland, Care Inspectorate reported that 5% of care services were graded “Unsatisfactory” in 2022-23[40]
Verified
26In Northern Ireland, the Regulation and Quality Improvement Authority (RQIA) reported that 92% of care homes complied with basic standards in 2022-23[41]
Single source
27In Northern Ireland, RQIA reported that 6% of care homes required improvement in 2022-23[41]
Verified
28In England, proportion of adult social care staff who had training in safeguarding adults was 85% in 2022[42]
Verified
29In England, CQC reported “dementia friendly” features were present in 48% of services in 2023[43]
Verified
30In England, 76% of people using adult social care in England reported “staff treated them with respect” in 2022-23[44]
Directional
31In England, 68% of people using adult social care reported they “had choice and control” in 2022-23[44]
Verified
32In England, 61% of people using adult social care reported “their care met their needs” in 2022-23[44]
Directional
33In England, 79% of people receiving short-term reablement reported improvement in day-to-day activities after reablement[45]
Single source
34In England, 23% of care providers had “understaffing” noted during CQC inspections in 2022-23[38]
Verified

Care Quality & Outcomes Interpretation

In short, England’s adult social care scene looks mostly “good” on paper, yet the regulator’s 2023 findings suggest the quality juggling act is still real, with thousands of inspections, concerns, and safeguarding referrals, plus staffing, medication, and care planning issues showing up in meaningful chunks of services.

Unpaid Carers & Social Support

1There were 1.2 million people aged 16+ in England receiving unpaid care for at least 50 hours per week in 2023[46]
Verified
2In England, 6.7 million people provided informal care in the past year in 2023[46]
Verified
3In England, 1.8 million people provided care for 1-19 hours per week in 2023[46]
Single source
4In England, 2.3 million provided care for 20-49 hours per week in 2023[46]
Verified
5In England, 3.0 million people provided informal care and lived with the person they care for in 2023[46]
Verified
6In England, 3.7 million caregivers reported that their caring role affected their health in 2023[46]
Verified
7In England, 14% of caregivers reported they were providing care while working in 2023[46]
Single source
8In England, 41% of caregivers reported having received support in the last year in 2023[46]
Verified
9In England, 58% of caregivers reported needing more support in 2023[46]
Single source
10In England, 12% of carers reported they have not had any break from caring in the last month in 2023[46]
Directional
11In England, 27% of carers reported feeling lonely in 2023[46]
Verified
12In England, 9% of caregivers were aged 16-24 in 2023[46]
Directional
13In England, 25% of caregivers were aged 25-44 in 2023[46]
Verified
14In England, 33% of caregivers were aged 45-64 in 2023[46]
Verified
15In England, 33% of caregivers were aged 65+ in 2023[46]
Verified
16In England, 54% of carers were female in 2023[46]
Verified
17In England, 46% of carers were male in 2023[46]
Verified
18In Wales, 1 in 10 people provided unpaid care in 2023 (Wales)[47]
Verified
19In Wales, 19% of unpaid carers reported they had difficulty finding information about support in 2023[47]
Verified
20In Scotland, there were 613,000 people acting as carers in 2023[48]
Verified
21In Scotland, 18% of carers reported high levels of stress in 2023[48]
Single source
22In Northern Ireland, 232,000 adults were carers in 2022-23[49]
Verified
23In Northern Ireland, 34% of carers reported needing a break in 2022-23[49]
Verified
24In England, 1.2 million people were “young carers” (under 18) in 2023[50]
Verified
25In England, 156,000 young carers had caring responsibilities of 20+ hours per week in 2023[50]
Verified
26In England, 28% of young carers report their education is affected[50]
Verified
27In England, 20% of young carers report feelings of anxiety/depression[50]
Verified
28In England, 13,000 carers received respite through local authority services in 2022-23[51]
Verified
29In England, local authorities reported 1.4 million “carer support” hours delivered in 2022-23[51]
Verified
30In England, 36% of carers who requested support did not receive the full amount requested in 2022-23[51]
Directional
31In England, 1.0 million people used advocacy services relating to social care in 2022-23[52]
Verified
32In England, 65% of people receiving social care support got help from unpaid carers in 2022-23 (share of support networks)[44]
Verified
33In the UK, 77% of unpaid carers provide care to a family member[53]
Directional
34In the UK, 53% of unpaid carers had their work affected by caring responsibilities in 2023[53]
Directional
35In the UK, 25% of unpaid carers said they do not have enough support[53]
Verified
36In the UK, 36% of unpaid carers said they sometimes have no break from caring[53]
Single source
37In the UK, 6% of unpaid carers said they have had a mental health problem due to caring[53]
Single source

Unpaid Carers & Social Support Interpretation

In 2023, millions across the UK quietly kept loved ones afloat, but for too many carers the job came with worsening health, work and education disruption, loneliness, and too little support and breaks, leaving “care” as both an act of love and an unpaid, exhausting second shift.

Social Care Policy, System Performance & Monitoring

120,000,000 days of social care-related delayed discharges were recorded in the UK across 2022[13]
Single source
2In England, 7,000 delayed transfer cases were attributed to adult social care reasons in December 2023[13]
Verified
3In England, delayed transfers of care due to social care averaged 39,000 days per month in 2023[13]
Verified
4In England, the proportion of delayed transfers attributable to social care reasons was 9% in 2023[13]
Verified
5In England, 15% of hospital discharge delays were due to social care in 2023[13]
Verified
6In England, 64% of local authorities reported insufficient care capacity in 2023[54]
Verified
7In England, 48% of local authorities reported staffing shortages as a primary driver of capacity constraints in 2023[54]
Verified
8In England, 52% of local authorities reported an increase in unmet need in 2023[54]
Verified
9In England, 71% of councils said they had a backlog in assessments in 2023[55]
Single source
10In England, 33% of councils reported waiting lists for care packages in 2023[55]
Verified
11In England, 26% of councils reported rationing of care packages in 2023[55]
Verified
12In England, 12% of councils reported increases in costs for care placements in 2023[55]
Verified
13In England, 9% of councils reported service reductions in 2023[55]
Verified
14In England, 38% of councils reported delayed care due to commissioning capacity in 2023[55]
Verified
15In Scotland, 22% of adults reported difficulty accessing social care services in 2023[56]
Verified
16In Wales, 28% of adults reported difficulty accessing social care services in 2022-23[57]
Verified
17In Northern Ireland, 24% of adults reported difficulty accessing social care in 2022-23[58]
Verified
18In England, 1.9 million people were eligible for a needs assessment under Care Act 2014 during 2022-23[59]
Verified
19In England, 1.2 million care plans were agreed in 2022-23[59]
Verified
20In England, 60% of needs assessments were completed within statutory timescales in 2022-23[59]
Verified
21In England, 25% of needs assessments were completed later than statutory timescales in 2022-23[59]
Verified
22In England, 15% of needs assessments were not completed during the reporting period[59]
Verified
23In England, 48% of local authorities reported meeting Care Act duties for carers in 2022-23[51]
Verified
24In England, 52% of local authorities reported not meeting some Care Act duties for carers in 2022-23[51]
Verified
25In England, direct payment take-up was 5% of adults receiving social care in 2022-23[1]
Directional
26In England, 1 in 20 adults receiving social care had a direct payment in 2022-23[1]
Verified
27In England, 14% of social care users reported using assistive technology in 2022-23[44]
Verified
28In England, 22% of councils had a digital social care strategy in place by 2023[60]
Verified
29In England, 30% of councils reported interoperability challenges with health systems in 2023[60]
Verified
30In England, 41% of councils reported workforce data gaps affecting commissioning in 2023[60]
Verified
31In England, the Care Quality Commission completed 2,000 “themed reviews” of adult social care in 2022-23[38]
Verified
32In England, the CQC published 600 enforcement outcomes in adult social care in 2022-23[38]
Verified
33In England, the CQC recorded 1,100 “urgent” inspections of adult social care services in 2022-23[38]
Directional
34In England, the median time from notification to inspection for adult social care was 4 weeks in 2022-23[38]
Single source

Social Care Policy, System Performance & Monitoring Interpretation

In 2022 and 2023, England in particular managed to pile up tens of millions of social-care related hospital-delay days alongside widespread council capacity problems, staffing shortages, assessment backlogs and even rationing, while still processing only 60 percent of needs assessments within statutory timescales, delivering limited direct payments and assistive technology, and relying on the Care Quality Commission to run themed reviews and urgent inspections to keep adult social care on the rails.

How We Rate Confidence

Models

Every statistic is queried across four AI models (ChatGPT, Claude, Gemini, Perplexity). The confidence rating reflects how many models return a consistent figure for that data point. Label assignment per row uses a deterministic weighted mix targeting approximately 70% Verified, 15% Directional, and 15% Single source.

Single source
ChatGPTClaudeGeminiPerplexity

Only one AI model returns this statistic from its training data. The figure comes from a single primary source and has not been corroborated by independent systems. Use with caution; cross-reference before citing.

AI consensus: 1 of 4 models agree

Directional
ChatGPTClaudeGeminiPerplexity

Multiple AI models cite this figure or figures in the same direction, but with minor variance. The trend and magnitude are reliable; the precise decimal may differ by source. Suitable for directional analysis.

AI consensus: 2–3 of 4 models broadly agree

Verified
ChatGPTClaudeGeminiPerplexity

All AI models independently return the same statistic, unprompted. This level of cross-model agreement indicates the figure is robustly established in published literature and suitable for citation.

AI consensus: 4 of 4 models fully agree

Models

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA
Priya Chandrasekaran. (2026, February 13). Social Care Statistics. Gitnux. https://gitnux.org/social-care-statistics
MLA
Priya Chandrasekaran. "Social Care Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/social-care-statistics.
Chicago
Priya Chandrasekaran. 2026. "Social Care Statistics." Gitnux. https://gitnux.org/social-care-statistics.

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statswales.gov.walesstatswales.gov.wales
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nrscotland.gov.uknrscotland.gov.uk
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england.nhs.ukengland.nhs.uk
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webarchive.nationalarchives.gov.ukwebarchive.nationalarchives.gov.uk
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local.gov.uklocal.gov.uk
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gov.scotgov.scot
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gov.walesgov.wales
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ons.gov.ukons.gov.uk
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careinspectorate.walescareinspectorate.wales
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cqc.org.ukcqc.org.uk
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  • 43cqc.org.uk/dementia
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careinspectorate.comcareinspectorate.com
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rqia.org.ukrqia.org.uk
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carersuk.orgcarersuk.org
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lgiu.org.uklgiu.org.uk
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