GITNUXREPORT 2025

Remote And Hybrid Work In The Restaurant Industry Statistics

Remote and hybrid restaurant work boosts productivity, retention, and flexible staffing.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

55% of restaurant managers are concerned about maintaining customer service quality with hybrid models

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60% of restaurant owners report challenges in managing remote teams effectively

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45% of restaurant owners are considering hybrid work models for administrative roles

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22% of restaurants have piloted virtual hiring events to fill positions

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41% of restaurant staff engaged in remote training sessions in 2023

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61% of restaurant HR teams use digital tools for remote onboarding

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23% of restaurant jobs are now advertised as hybrid roles

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22% of restaurant recruiters use virtual reality tools for remote candidate evaluation

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42% of new restaurant hires are made through virtual interviews

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20% of restaurant staff have taken additional training remotely during the last year

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32% of restaurant corporate teams have adopted remote work policies since 2020

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18% of restaurant chains have fully remote leadership teams

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53% of restaurant companies plan to increase remote work options within the next year

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29% of restaurant operators have increased use of digital communication tools for remote teams

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46% of restaurant industry job offers now specify remote work possibilities

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27% of restaurant sales teams now operate remotely

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29% of restaurant organizations are investing in remote work technology infrastructure

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65% of restaurant employees have experienced remote work opportunities, up from 40% in 2020

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35% of restaurant chains have implemented hybrid working models for corporate roles

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53% of restaurant companies offer remote work options to their headquarters staff

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15% of restaurant management teams operate entirely remotely

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26% of restaurant administrative staff work remotely more than 70% of the time

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49% of restaurant companies have adopted cloud-based management tools to facilitate remote work

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19% of restaurant industry remote roles are focused on marketing and social media management

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63% of restaurant owners believe remote work will become a standard practice post-2024

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47% of restaurant managers plan to expand remote work policies for their administrative teams in 2024

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66% of restaurant companies utilize online collaboration tools for remote teams

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28% of restaurants report that remote administrative tasks have increased efficiency

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39% of restaurant owners see cost savings from remote administrative roles

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48% of restaurant managers think remote work can reduce overhead costs

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48% of restaurant industry remote roles are focused on administrative tasks

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25% of restaurant franchisees report that remote work has improved operational efficiency

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56% of restaurant managers report implementing flexible work hours to attract and retain staff

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67% of restaurant employees prefer flexible scheduling

Statistic 35

74% of restaurant managers believe that remote work has improved staff productivity

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34% of restaurant staff report feeling more valued due to flexible work arrangements

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69% of restaurant owners believe remote work could help improve employee retention

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52% of restaurant staff engaged in remote customer service roles

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37% of small restaurant businesses are implementing hybrid work models for administrative staff

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14% of restaurant employees prefer fully remote roles

Statistic 41

33% of restaurant operations have adopted flexible shift scheduling through digital platforms

Statistic 42

50% of restaurant management posit that remote work enables better work-life balance for staff

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44% of restaurant managers report increased staff engagement through remote communication tools

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71% of restaurant staff prefer flexible scheduling over fixed hours

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64% of restaurant managers believe remote work can reduce employee burnout

Statistic 46

31% of restaurant service staff have accessed remote scheduling tools

Statistic 47

58% of restaurant HR professionals report improved communication with remote teams through digital platforms

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36% of restaurant managers think remote work makes staff more loyal

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68% of restaurant workers report that remote work has helped them balance personal and professional life

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57% of restaurant companies have seen a measurable increase in employee satisfaction after implementing remote work policies

Statistic 51

38% of restaurant employees engaged in remote work report increased job independence

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Sources

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Key Highlights

56% of restaurant managers report implementing flexible work hours to attract and retain staff
45% of restaurant owners are considering hybrid work models for administrative roles
67% of restaurant employees prefer flexible scheduling
32% of restaurant corporate teams have adopted remote work policies since 2020
28% of restaurants report that remote administrative tasks have increased efficiency
18% of restaurant chains have fully remote leadership teams
74% of restaurant managers believe that remote work has improved staff productivity
22% of restaurants have piloted virtual hiring events to fill positions
41% of restaurant staff engaged in remote training sessions in 2023
39% of restaurant owners see cost savings from remote administrative roles
61% of restaurant HR teams use digital tools for remote onboarding
53% of restaurant companies plan to increase remote work options within the next year
23% of restaurant jobs are now advertised as hybrid roles

As the restaurant industry innovates to stay competitive, remote and hybrid work models are transforming traditional roles—boosting staff satisfaction, reducing costs, and reshaping operational dynamics—highlighted by over half of managers embracing flexible schedules and digital tools to attract, retain, and empower their teams.

Challenges and Concerns Related to Remote Work

55% of restaurant managers are concerned about maintaining customer service quality with hybrid models
60% of restaurant owners report challenges in managing remote teams effectively

Challenges and Concerns Related to Remote Work Interpretation

While over half of restaurant managers fret about preserving service excellence amid hybrid work models, the 60% of owners struggling with remote team management highlight that balancing kitchen floor finesse with virtual coordination remains the industry’s greatest culinary challenge.

Recruitment, Hiring, and Training Trends

45% of restaurant owners are considering hybrid work models for administrative roles
22% of restaurants have piloted virtual hiring events to fill positions
41% of restaurant staff engaged in remote training sessions in 2023
61% of restaurant HR teams use digital tools for remote onboarding
23% of restaurant jobs are now advertised as hybrid roles
22% of restaurant recruiters use virtual reality tools for remote candidate evaluation
42% of new restaurant hires are made through virtual interviews
20% of restaurant staff have taken additional training remotely during the last year

Recruitment, Hiring, and Training Trends Interpretation

As the restaurant industry adapts to the digital age, a growing percentage of establishments are blending traditional service with virtual hiring, remote training, and hybrid work models — proving that even in a sizzling kitchen, a strong Wi-Fi connection is now essential for success.

Remote Work Adoption and Implementation

32% of restaurant corporate teams have adopted remote work policies since 2020
18% of restaurant chains have fully remote leadership teams
53% of restaurant companies plan to increase remote work options within the next year
29% of restaurant operators have increased use of digital communication tools for remote teams
46% of restaurant industry job offers now specify remote work possibilities
27% of restaurant sales teams now operate remotely
29% of restaurant organizations are investing in remote work technology infrastructure
65% of restaurant employees have experienced remote work opportunities, up from 40% in 2020
35% of restaurant chains have implemented hybrid working models for corporate roles
53% of restaurant companies offer remote work options to their headquarters staff
15% of restaurant management teams operate entirely remotely
26% of restaurant administrative staff work remotely more than 70% of the time
49% of restaurant companies have adopted cloud-based management tools to facilitate remote work
19% of restaurant industry remote roles are focused on marketing and social media management
63% of restaurant owners believe remote work will become a standard practice post-2024
47% of restaurant managers plan to expand remote work policies for their administrative teams in 2024
66% of restaurant companies utilize online collaboration tools for remote teams

Remote Work Adoption and Implementation Interpretation

As restaurant industry leaders adjust to a digital menu of remote and hybrid work options—embracing technology and reshaping traditional roles—the kitchen is no longer the only place where things are cooking, proving that even in a fast-paced sector, flexibility serves up a recipe for future success.

Remote Work Impact on Operations and Costs

28% of restaurants report that remote administrative tasks have increased efficiency
39% of restaurant owners see cost savings from remote administrative roles
48% of restaurant managers think remote work can reduce overhead costs
48% of restaurant industry remote roles are focused on administrative tasks
25% of restaurant franchisees report that remote work has improved operational efficiency

Remote Work Impact on Operations and Costs Interpretation

While remote administrative work in the restaurant industry might not spice up the menu, the stats reveal it's quietly cooking up significant efficiency and cost-saving benefits—proof that even in a sector rooted in face-to-face service, some tasks are better served behind the screen.

Staff Preferences and Engagement

56% of restaurant managers report implementing flexible work hours to attract and retain staff
67% of restaurant employees prefer flexible scheduling
74% of restaurant managers believe that remote work has improved staff productivity
34% of restaurant staff report feeling more valued due to flexible work arrangements
69% of restaurant owners believe remote work could help improve employee retention
52% of restaurant staff engaged in remote customer service roles
37% of small restaurant businesses are implementing hybrid work models for administrative staff
14% of restaurant employees prefer fully remote roles
33% of restaurant operations have adopted flexible shift scheduling through digital platforms
50% of restaurant management posit that remote work enables better work-life balance for staff
44% of restaurant managers report increased staff engagement through remote communication tools
71% of restaurant staff prefer flexible scheduling over fixed hours
64% of restaurant managers believe remote work can reduce employee burnout
31% of restaurant service staff have accessed remote scheduling tools
58% of restaurant HR professionals report improved communication with remote teams through digital platforms
36% of restaurant managers think remote work makes staff more loyal
68% of restaurant workers report that remote work has helped them balance personal and professional life
57% of restaurant companies have seen a measurable increase in employee satisfaction after implementing remote work policies
38% of restaurant employees engaged in remote work report increased job independence

Staff Preferences and Engagement Interpretation

With over half of restaurant managers embracing flexible and remote work options—despite the industry's traditionally hands-on nature—the industry is proving that serving up excellent cuisine now also means serving up work-life balance, remote communication, and increased staff loyalty, all while stirring corporate innovation into the familiar recipe.