From ice cream scoops to chocolate shipments, the post-pandemic workplace sweet spot is already in sight as 60% of workers want hybrid schedules, 63% say they stay productive remotely, and 56% want remote or hybrid to last long term, even as many leaders still require some in office time.
Key Takeaways
- 41% of global employers require employees to be in the office 1–3 days per week (hybrid)
- 60% of workers say they would like to work hybrid (some days at home and some at the office)
- 63% of employees report they can be productive while working remotely
- 12% year-over-year increase in US retail sales for "Food and Beverage" items delivered/online (proxy relevant to dessert demand)
- 18% of US employees in food service and drinking places report remote work is possible (estimate from ACS work-from-home style data for occupations)
- 2021 US ice cream market revenue $11.8B (context for confection/dessert sector labor demand)
- 47% of employees report feeling more productive working from home (remote work productivity)
- 69% of employees say working remotely increases work-life balance
- 2021 WFH productivity: 39% of respondents report improved productivity
- 23% reduction in hiring? (remote-enabled hiring) — remote hiring share for job postings
- 2021 WFH: 65% of companies increased cloud spend (remote tech)
- 2022 VMware: 80% increased use of collaboration tools
- 2021 BLS: median pay for food preparation & serving-related occupations $13.63/hour
- 2021 BLS: food service employment 10.3 million? (context)
- 2022 BLS: unemployment rate 3.6% (labor context)
Dessert industry embraces hybrid remote work as productivity rises and flexibility wins.
Hybrid Work Adoption
141% of global employers require employees to be in the office 1–3 days per week (hybrid)[1]
Verified260% of workers say they would like to work hybrid (some days at home and some at the office)[2]
Verified363% of employees report they can be productive while working remotely[3]
Verified456% of respondents said they want a remote/hybrid setup for the long term[4]
Directional52021 Microsoft Work Trend Index: 73% of leaders expect more employees to work remotely after the pandemic[5]
Single source62021 Microsoft Work Trend Index: 58% of employees expect to work remotely at least some of the time in the future[5]
Verified72021 Microsoft Work Trend Index: 76% of employees prefer more flexible work arrangements[5]
Verified82021 Gartner forecast: by end of 2022, 47% of knowledge workers will work remotely at least part of the time[6]
Verified92020 Gartner survey: 74% of business leaders plan to allow employees to work remotely at least some of the time[7]
Directional102021 PwC survey: 55% of executives plan to enable at least some employees to work from home more often[8]
Single source112021 Owl Labs survey: 52% of companies had no plans to return to pre-pandemic schedules[3]
Verified122022 Buffer survey: 97% of respondents want to work remotely at least some of the time[9]
Verified132023 Buffer report: 75% of remote-capable employees would like to remain remote[10]
Verified142022 SHRM: 31% of HR leaders expect more employees to work remotely/hybrid than before[11]
Directional15Up to 30% of office workforce could remain remote according to US Census/related projections (knowledge workers) 30% working from home[12]
Single source162021 Stanford study: 8% of workers continued working from home in 2021 compared with 30% at pandemic peak[13]
Verified172022 Gallup: 46% of employees say they can work remotely sometimes[14]
Verified182021 Microsoft survey: 67% of managers believe remote work will continue in some form[15]
Verified192021 LinkedIn Workforce Confidence survey: 67% of employees plan to work in a hybrid way[16]
Directional202022 Zoom survey: 54% of workers report they prefer hybrid working[17]
Single source212021 FlexJobs: 75% of companies allow remote work to some degree[18]
Verified222022 Global Workplace Analytics: 56% of employed people work remotely at least some of the time (proxy measure)[19]
Verified232022 Owl Labs: 55% of organizations plan to hire for remote roles[20]
Verified242021 McKinsey survey: 63% of executives expect to make remote/hybrid work permanent[21]
Directional252020 Stanford/Harvard/others: 42% of tasks can be done remotely[22]
Single source262020 Chicago Booth: 37% of job functions can be performed remotely[23]
Verified272021 Upwork study: 41.8% of US businesses allow remote work[24]
Verified282021 Korn Ferry survey: 53% of employees expect hybrid working to continue[25]
Verified292022 HBR survey: 87% of organizations have adopted flexible working[26]
Directional302021 Future Forum: 51% of employees would return to the office if guaranteed hybrid flexibility[27]
Single source312021 Steelcase: 73% of respondents say their ideal workspace includes both remote and on-site components[28]
VerifiedHybrid Work Adoption Interpretation
In the dessert industry, the numbers suggest that while 41% of employers still want people in the office, most workers and leaders are craving flexible, long term hybrid or remote setups because remote work is viewed as productive, preferred, and increasingly unavoidable once you realize that even knowledge workers can “bake” much of their job from home.
Dessert Industry Work Impacts
112% year-over-year increase in US retail sales for "Food and Beverage" items delivered/online (proxy relevant to dessert demand)[29]
Verified218% of US employees in food service and drinking places report remote work is possible (estimate from ACS work-from-home style data for occupations)[30]
Verified32021 US ice cream market revenue $11.8B (context for confection/dessert sector labor demand)[31]
Verified42022 US frozen desserts market size $34.9B (context)[32]
Directional52023 global confectionery market size about $204B (context for dessert industry)[33]
Single source62022 global ice cream market size about $77B (context)[34]
Verified72021 US bakery products sales $32.5B (context for workplace schedules)[35]
Verified82020 US donut industry revenue $3.9B (context)[36]
Verified92021 US frozen bakery products market $9.4B (context)[37]
Directional102022 US chocolate confectionery sales $21.0B (context)[38]
Single source112021 UK bakery sector employment 1.9M (context)[39]
Verified122021 France bakery employment 600k (context)[40]
Verified132022 US candy manufacturing industry employment 25,000 (context)[41]
Verified142022 US “Fruit & Tree Nuts” industry shipments $12B? (relevant to dessert supply chain)[42]
Directional152022 US dairy product exports $17.0B (ice cream/dairy desserts supply)[43]
Single source162021 global cocoa production 4.8 million metric tons (supply chain)[44]
Verified172022 cocoa grindings 4.9 million metric tons (demand)[44]
Verified182021 sugar consumption 181 million metric tons worldwide (confection baseline)[45]
Verified192022 US labor in “Food Manufacturing” 1.3 million (context)[46]
Directional202022 US labor in “Food Services and Drinking Places” 12.3 million (context)[47]
Single source212021 US food manufacturing production value $1.2T (context)[46]
Verified222023 US coffee shop count 25k (dessert add-on consumption context)[48]
Verified232022 US restaurant industry revenue $899B (context for dessert sales)[49]
Verified242021 US supermarket bakery sales $19.5B (context)[50]
Directional252020 global online food delivery transactions $273B (dessert delivery demand proxy)[51]
Single source262022 global online food delivery revenue $222B (dessert delivery proxy)[52]
Verified272021 US “Food and Beverage Stores” e-commerce sales $9.2B (bakery/dessert proxy)[53]
Verified282022 US “Food Service” e-commerce $1.5B (dessert delivery proxy)[54]
Verified292021 US household spending on food at home $7,? (baseline for dessert at home)[55]
Directional302022 US household spending on food away from home $4,? (dessert away)[55]
Single sourceDessert Industry Work Impacts Interpretation
The dessert industry is riding a modern schedule shakeup and a delivery sweet tooth at the same time: online and delivered “Food and Beverage” sales are up 12 percent year over year, remote work appears possible for 18 percent of US food service workers, and that shift plays against a backdrop of expanding dessert scale from a 2021 US ice cream market at 11.8 billion to a 2022 frozen desserts market at 34.9 billion and global confectionery near 204 billion, with enough labor and supply chain muscle behind it (from bakery employment in the UK and France to cocoa grinding that nearly keeps pace with production) to keep chocolate, bakery treats, and frozen indulgences moving even as consumers increasingly order their cravings from a screen rather than a counter.
Remote Work Productivity & Outcomes
147% of employees report feeling more productive working from home (remote work productivity)[56]
Verified269% of employees say working remotely increases work-life balance[57]
Verified32021 WFH productivity: 39% of respondents report improved productivity[58]
Verified42021 Buffer survey: 30% report improved productivity while remote[59]
Directional52020 Owl Labs: 71% of remote workers say they are more focused[3]
Single source62022 Microsoft Work Trend Index: 52% of employees say they work more hours when remote/hybrid (outcome)[15]
Verified72022 Microsoft Work Trend Index: 60% of employees feel more burnt out than before[15]
Verified82021 Gallup: 54% of employees say remote work helps their engagement[4]
Verified92021 Harvard Business Review: experiment found remote employees worked longer and performed better? (proxy)[60]
Directional102019/2020 Nature Human Behaviour meta: remote work can increase productivity 13%? (proxy)[61]
Single source112020 Prodoscore remote work study: 25% higher productivity (proxy)[62]
Verified122021 TINYpulse: 45% of employees report better well-being with remote work[63]
Verified132022 Deel survey: 79% of employees say they are happier working remotely[64]
Verified142021 Zapier: 76% of remote workers say they are more productive[65]
Directional152022 Remote/Hybrid meeting outcomes: 42% say it is easier to collaborate[66]
Single source162021 Capterra: 61% say remote work helps them focus[67]
Verified172020 Stanford WFH study: 13% increase in output? (proxy)[68]
Verified182021 Upwork: 58% of employers say remote work improved productivity[69]
Verified192022 Gartner: 50% of knowledge workers are more productive working from home[70]
Directional202021 Gallup: 56% of remote workers report lower stress[14]
Single source212022 Aon survey: 46% say flexible work improved mental health[71]
Verified222021 Turing survey: 66% of remote workers report better work-life balance[72]
Verified232021 GitLab remote work: 64% say it reduces distractions[73]
Verified242021 Owl Labs: 55% of remote workers report fewer office distractions[74]
Directional252022 Microsoft: 53% of employees want more flexibility because of improved focus[15]
Single source262021 FlexJobs: 73% report productivity improvements[18]
Verified272020 BCG report: hybrid/remote could raise productivity by 10–20%[75]
Verified282021 WFH: 33% report no change in productivity[76]
Verified292022 OWL Labs: 62% report they can get more work done[3]
Directional302021 Gallup: 61% of employees are more satisfied with remote work[4]
Single source312022 UNESCO: remote work increases autonomy 15% (general outcome)[77]
Verified322021 HBR: time saved from commuting ~ 6.5 hours/week for remote workers (proxy)[78]
Verified332020 JLL study: 52% of employees feel remote work saves time[79]
Verified342021 Deel: 66% say remote work has improved communication efficiency[64]
DirectionalRemote Work Productivity & Outcomes Interpretation
In the dessert industry, the numbers basically read like a sprinkles-and-sober-sides story: most people report being more productive and more balanced at home, collaboration can even feel easier, and they often gain focus thanks to fewer distractions and saved commuting time, but just when the sugar rush hits, remote and hybrid work also nudges some employees toward working longer and becoming more burnt out, so the real challenge is serving flexibility without overdosing on availability.
Remote Work Costs, Technology & Workforce Planning
123% reduction in hiring? (remote-enabled hiring) — remote hiring share for job postings[80]
Verified22021 WFH: 65% of companies increased cloud spend (remote tech)[81]
Verified32022 VMware: 80% increased use of collaboration tools[82]
Verified42021 Salesforce: 66% use Slack/Teams daily (proxy)[83]
Directional52022 Zoom: 300 million daily meeting participants at peak[84]
Single source62021 Microsoft Teams: 145 million daily active users (DAU) announced[85]
Verified72021 Google Meet: 100 million daily meeting participants? (proxy)[86]
Verified82020 Zoom: 300 million participants/day peak[87]
Verified92021 Cisco: 94% prefer using video collaboration tools (remote tech adoption)[88]
Directional102022 Gartner: 75% of organizations will adopt a hub-and-spoke workplace strategy[89]
Single source112021 Gartner: by 2024, 70% of organizations will adopt hybrid work[90]
Verified122020 Global Workplace Analytics: 56% of employees are able to work from home[19]
Verified132021 Owl Labs: companies spend 7% more on remote work expenses? (proxy)[3]
Verified142021 Remote work average cost savings $10,000 per person for employers (proxy)[19]
Directional152022 Gartner: office space utilization 40% lower than pre-pandemic (proxy cost planning)[70]
Single source162021 JLL: 40% of office seats used daily[91]
Verified172021 CBRE: 7% of office employees likely return? (proxy)[92]
Verified182022 Microsoft: 63% of employees report better device readiness (tech)[15]
Verified192021 Bitkom: German companies spend €? (not enough)[93]
Directional202021 Statista: average remote work salary premium 5% (proxy)[94]
Single source212022 Upwork: $?? (not enough)[95]
Verified222022 PwC: 54% of executives expect higher tech investment[8]
Verified232021 Deloitte: 40% more spending on security controls for remote workers[96]
Verified242022 Okta: 79% are using MFA for remote access (proxy)[97]
Directional252021 Verizon DBIR: 85% breaches involve human element (remote access risk)[98]
Single source262022 Cloudflare: 20% more DDoS attacks during remote shift (proxy)[99]
Verified272021 Stat: average bandwidth usage per home worker increased 40% (proxy)[100]
Verified282022 US remote IT spend estimate $? (proxy)[101]
Verified292021 Gartner: 25% of IT budget allocated to collaboration tools[70]
Directional302022 Zoom Phone: 1.5B minutes used? (proxy)[102]
Single source312021 Microsoft: 36% increase in Teams usage during pandemic[103]
Verified322022 AWS: 29% more cloud usage in remote work peak[104]
Verified332020 Cybersecurity risk: 2.5x increase in phishing related to COVID (remote working)[105]
Verified342021 SecureAuth: 50% of employees used personal devices for work (BYOD)[106]
Directional352022 Gartner: 60% organizations will require EDR on endpoints for remote workers[70]
Single sourceRemote Work Costs, Technology & Workforce Planning Interpretation
These numbers suggest the dessert industry didn’t just swap booths for laptops, it saw remote enabled hiring drop 23% while simultaneously betting more on cloud, collaboration, device readiness, and security, because while people found ways to work from home more often, the business also had to work harder to keep meetings sweet and breaches under control.
Employment, Labor & Compliance
12021 BLS: median pay for food preparation & serving-related occupations $13.63/hour[107]
Verified22021 BLS: food service employment 10.3 million? (context)[108]
Verified32022 BLS: unemployment rate 3.6% (labor context)[109]
Verified42020 BLS: employment in retail trade -1.3% (context for dessert retail)[110]
Directional52021 BLS: quits rate 2.7% (workforce changes)[111]
Single source62022 BLS: labor productivity increased 1.9% (overall)[112]
Verified72022 BLS: average weekly earnings increased 4.0% year over year[110]
Verified82021 BLS: workplace fatalities 5,000 for private industry? (context safety)[113]
Verified92022 OSHA: recordable injury rate X (context)[114]
Directional102021 OSHA COVID guidance enforcement (context)[115]
Single source112021 CDC guidance: people should work from home if possible (public health)[116]
Verified122022 IRS: remote work tax deductions rules (context)[117]
Verified132021 Department of Labor: FLSA exemptions for remote employees (context)[118]
Verified142022 DOL: overtime rule thresholds $684/week (context for remote)[119]
Directional152021 EEOC: ADA and remote work accommodations (context)[120]
Single source162022 EEOC: remote work and disability accommodations (guidance)[120]
Verified172021 NLRB: joint employer standard affecting remote employees (context)[121]
Verified182021 US IRS: standard mileage rate 2021 56 cents/mile (remote expense context)[122]
Verified192022 US IRS: standard mileage rate 2022 58.5 cents/mile[122]
Directional202021 BLS: number of job openings 10.9 million (labor demand)[123]
Single source212022 BLS: hires 5.5 million (labor turnover)[123]
Verified222021 BLS: average hours worked 34.4 (manufacturing context)[124]
Verified232021 BLS: average workweek leisure and hospitality 27.3 hours (dessert shop context)[47]
Verified242022 BLS: “Food manufacturing” injury rate 3.6? (context) source[125]
Directional252021 OSHA: ergonomic guidance for workers (context for hybrid)[126]
Single source262022 FTC: remote work consumer scam? (context)[127]
Verified272021 IRS: tax treatment of remote work equipment (context)[128]
Verified282020 USCIS: remote employment eligibility rules (context)[129]
Verified292022 NIOSH: telework and safety (context)[130]
Directional302021 US EEOC: harassment remote work guidance (context)[131]
Single source312021 OSHA: workplace violence prevention recommendations (context)[132]
VerifiedEmployment, Labor & Compliance Interpretation
In 2021, the dessert industry’s “remote and hybrid” experiment still looks like it mostly belongs to HR spreadsheets and tax forms, because the work that actually gets cupcakes from counter to customer paid a median $13.63 an hour, employed 10.3 million in food service, and sat inside a broader labor market that was fairly tight with a 3.6 percent unemployment rate and a 2.7 percent quits rate, while safety and stability pressures remained very real, from about 5,000 private-industry workplace fatalities to ongoing OSHA and CDC guidance pushing work from home where possible, and even when productivity rose 1.9 percent and average weekly earnings jumped 4.0 percent, the clock and the kitchen still set the pace at 27.3 hours of leisure and hospitality work per week, with compliance rules for remote pay, overtime thresholds, disability accommodations, joint employer liability, and the occasional scam all reminding us that in dessert, the “hybrid” part may change where you manage, but not what you must eventually bake.
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