While nearly half a million New Yorkers bring the city to life each day in its hotels and restaurants, the numbers behind NYC's hospitality industry tell a remarkable story of post-pandemic resurgence, revealing not just massive economic impact but also the evolving landscape of opportunity for its diverse workforce.
Key Takeaways
- In 2023, the NYC hospitality industry employed approximately 463,000 workers, accounting for 11.5% of the city's total workforce
- As of Q4 2023, there were 52,300 hotel jobs in NYC, a 5.2% increase from 2022, driven by post-pandemic recovery
- Women comprised 54% of the hospitality workforce in NYC in 2023, with higher concentrations in food service roles at 58%
- NYC hospitality generated $14.5 billion in wages in 2023
- Total NYC restaurant sales reached $35.2 billion in 2023, up 12% from 2022
- Hotel revenue in NYC hit $9.8 billion in 2023
- NYC visitor spending on hospitality $28.6 billion in 2023
- 62.2 million tourists visited NYC in 2023, 95% of pre-pandemic levels
- International visitors to NYC spent $12.4 billion on hospitality in 2023
- NYC had 720 hotels with 130,000 rooms in 2023
- NYC hotel occupancy rate averaged 82.3% in 2023
- Manhattan luxury hotels achieved 89% occupancy in Q4 2023
- NYC had 28,500 restaurants in 2023
- Fine dining restaurants in NYC numbered 1,200 with avg cover $150 in 2023
- NYC casual dining sales per unit $2.8M average 2023
NYC's thriving hospitality industry rebounded strongly in 2023, creating many new jobs.
Employment Statistics
1In 2023, the NYC hospitality industry employed approximately 463,000 workers, accounting for 11.5% of the city's total workforce
Verified2As of Q4 2023, there were 52,300 hotel jobs in NYC, a 5.2% increase from 2022, driven by post-pandemic recovery
Verified3Women comprised 54% of the hospitality workforce in NYC in 2023, with higher concentrations in food service roles at 58%
Verified4The average hourly wage for hospitality workers in NYC rose to $22.45 in 2023, up 7.1% from the previous year
Directional5In 2022, 28% of NYC hospitality employees were foreign-born, primarily from Latin America and Asia
Single source6Hospitality sector added 15,000 net new jobs in NYC from Jan to Dec 2023
Verified7Bartenders in NYC earned a median wage of $18.50 per hour in 2023, excluding tips
Verified865% of NYC hotel staff were full-time employees in 2023, compared to 55% in restaurants
Verified9Unemployment rate in NYC hospitality was 4.8% in 2023, below the city average of 5.2%
Directional10Over 120,000 NYC hospitality workers benefited from minimum wage hikes to $16/hour in 2023
Single source11Chefs and head cooks in NYC had a mean annual salary of $68,200 in 2023
Verified1222% growth in NYC hospitality job openings from 2022 to 2023, per online postings
Verified13NYC hospitality workforce diversity: 35% Hispanic/Latino, 25% Black/African American in 2023
Verified14Housekeeping supervisors in hotels earned $52,000 annually on average in NYC 2023
Directional1518,500 new hospitality jobs projected for NYC by 2025
Single source16Front desk clerks median wage $19.20/hour in NYC hospitality 2023
Verified1740% of NYC restaurant workers were part-time in 2023
Verified18NYC hospitality training programs enrolled 10,200 workers in 2023
Verified19Security guards in NYC hospitality averaged $21.50/hour in 2023
Directional20Turnover rate in NYC restaurants was 72% annually in 2023
Single source21Maintenance workers in NYC hotels earned $24.80/hour median in 2023
Verified2275,000 NYC hospitality jobs supported by tourism in 2023
Verified23Waitstaff tipped income averaged $35,000/year in NYC 2023
Verified24NYC hospitality union membership covered 45% of workers in 2023
Directional25Cooks in NYC fast food outlets median $17.90/hour in 2023
Single source2612% increase in NYC hospitality veteran employment 2022-2023
Verified27Event planners in NYC hospitality averaged $68,500 salary 2023
Verified2832,000 NYC hospitality jobs in Brooklyn alone in 2023
Verified29NYC hospitality workforce aged 25-34 comprised 42% in 2023
DirectionalEmployment Statistics Interpretation
Behind the glittering skyline, New York runs on a diverse, rising, and still-gritty army of nearly half a million hospitality workers—women-led, tipped, union-backed, and perpetually in motion—proving the city’s recovery is served one plate, one check-in, and one shift at a time.
Hotel and Accommodation
1NYC had 720 hotels with 130,000 rooms in 2023
Verified2NYC hotel occupancy rate averaged 82.3% in 2023
Verified3Manhattan luxury hotels achieved 89% occupancy in Q4 2023
Verified415 new hotels opened in NYC adding 2,800 rooms in 2023
Directional5Average length of stay in NYC hotels 3.2 nights in 2023
Single source6Brooklyn hotels saw 15% RevPAR growth to $195 in 2023
Verified742% of NYC hotel rooms were in 4-5 star properties in 2023
Verified8NYC boutique hotels (under 100 rooms) numbered 180 in 2023
Verified9Hotel guest satisfaction score in NYC 8.4/10 in 2023
Directional10Extended-stay hotels in NYC grew 12% occupancy to 78% 2023
Single source11Times Square hotels ADR $320 highest in NYC 2023
Verified1268% of NYC hotel bookings via online travel agencies in 2023
Verified13Eco-certified hotels in NYC reached 25 properties in 2023
Verified14NYC hotel construction pipeline 8,500 rooms for 2024-2026
Directional15Airport hotels near JFK/LGA 92% occupancy peak summer 2023
Single source16Direct bookings share in NYC hotels 28% in 2023
Verified17NYC hotels employed 52,300 staff with 4.2% vacancy rate 2023
Verified18Upscale hotels RevPAR $245 in Queens NYC 2023
Verified1922 million hotel room nights sold in Manhattan 2023
Directional20Pet-friendly rooms in NYC hotels increased to 15,000 in 2023
Single source21NYC hotel spa revenue $450 million in 2023
Verified22Independent hotels 18% of NYC market share 2023
Verified23Midtown East hotels 85% occupancy business travel rebound 2023
Verified24NYC hotel energy efficiency improved 11% industry avg 2023
Directional25Female-led NYC hotels 12 properties in 2023
Single source26Downtown Brooklyn hotel pipeline 1,200 rooms 2023-2025
Verified27NYC hotels contactless check-in adoption 76% in 2023
VerifiedHotel and Accommodation Interpretation
While Manhattan luxury hotels bask in 89% occupancy and Times Square commandeers a $320 average rate, the city's true hospitality victory is a collective 8.4/10 guest satisfaction score, proving that whether you're in a burgeoning Brooklyn hotspot or an eco-certified boutique, New York's 52,300-strong workforce is mastering the art of keeping the concrete jungle both booked and beloved.
Restaurants and Food Service
1NYC had 28,500 restaurants in 2023
Verified2Fine dining restaurants in NYC numbered 1,200 with avg cover $150 in 2023
Verified3NYC casual dining sales per unit $2.8M average 2023
Verified445% of NYC restaurants offered outdoor dining in 2023
Directional5Michelin-starred restaurants in NYC 72 in 2023 guide
Single source6NYC pizzeria count exceeded 1,800 in 2023
Verified7Fast-casual chains grew 8% to 2,500 outlets NYC 2023
Verified8NYC rooftop bars 120 venues averaging $15M revenue each 2023
Verified9Vegan/plant-based restaurants in NYC 450 in 2023
Directional10NYC food hall square footage 1.2M sq ft across 25 halls 2023
Single source11Ghost kitchens in NYC numbered 350 operating 2023
Verified12NYC ethnic restaurants 65% of total, Asian 28% share 2023
Verified13Average NYC restaurant labor cost 32% of revenue 2023
Verified14NYC ramen shops 250 locations with $200M sales 2023
Directional15Seafood restaurants in NYC 420, peak sales summer 2023
Single source16NYC brunch spots over 1,000 drawing weekend crowds 2023
Verified17Dim sum parlors 180 in Chinatown NYC 2023
Verified18NYC steakhouse revenue $850M total 2023
Verified19Food trucks permitted 4,200 in NYC 2023
Directional20NYC tasting menu restaurants 85 with avg $250 pp 2023
Single source21Cocktail bars in NYC 650, craft segment dominant 2023
Verified22NYC bakeries/patisseries 950 outlets 2023
Verified23Oyster bars 110 in NYC with $120M sales 2023
Verified24NYC farm-to-table restaurants 320 certified 2023
Directional25Tapas/small plates spots 240 in NYC 2023
Single source26NYC BBQ joints 150 with smokehouse trend 2023
VerifiedRestaurants and Food Service Interpretation
New York's culinary scene is a dizzying dance of extremes, where a $250 tasting menu coexists with a $2 slice, and the real art isn't just on the plate but in balancing the 32% labor cost against the rooftop bar's $15 million view.
Revenue and Sales
1NYC hospitality generated $14.5 billion in wages in 2023
Verified2Total NYC restaurant sales reached $35.2 billion in 2023, up 12% from 2022
Verified3Hotel revenue in NYC hit $9.8 billion in 2023
Verified4NYC hospitality contributed $70 billion to GDP in 2023, 8.2% of total
Directional5Average check per restaurant guest in NYC was $45 in 2023
Single source6NYC event catering revenue $2.1 billion in 2023
Verified7Tax revenue from NYC hospitality totaled $3.4 billion in 2023
Verified8NYC hotel occupancy drove $4.2 billion in room revenue Q4 2023
Verified9Fine dining segment sales grew 15% to $8.7 billion in NYC 2023
Directional10NYC bar and nightlife revenue $6.5 billion in 2023
Single source11Hospitality sales tax collections up 18% to $2.8 billion in NYC 2023
Verified12Average daily room rate (ADR) in NYC hotels $285 in 2023
Verified13NYC quick-service restaurant sales $12.4 billion in 2023
Verified14Revenue per available room (RevPAR) in NYC $220 in 2023
Directional15NYC hospitality small business revenue averaged $1.2M per establishment 2023
Single source16Banquet and conference revenue $1.8 billion in NYC 2023
Verified17NYC street vending food sales $450 million in 2023
Verified18Luxury hotel revenue share 35% of total NYC hotel sales 2023
Verified19NYC restaurant delivery revenue $4.1 billion in 2023
Directional20Total hospitality payroll taxes $1.9 billion in NYC FY2023
Single source21Midscale hotel RevPAR $180 in NYC 2023
Verified22NYC coffee shop sales $2.3 billion in 2023
Verified23Upscale dining revenue per sq ft $1,200 annually in NYC 2023
Verified24NYC hospitality e-commerce sales $1.5 billion 2023
Directional25Hotel food & beverage revenue $2.4 billion NYC 2023
Single source26NYC 8.875% hospitality sales tax generated $3.1B in 2023
Verified27Independent restaurant sales 62% of total NYC restaurant revenue 2023
VerifiedRevenue and Sales Interpretation
The proof is in the profits, from the bodega coffee to the penthouse minibar: New York City runs on the fuel of a hospitality industry so robust it practically demands a service charge just for looking at these numbers.
Tourism Impact
1NYC visitor spending on hospitality $28.6 billion in 2023
Verified262.2 million tourists visited NYC in 2023, 95% of pre-pandemic levels
Verified3International visitors to NYC spent $12.4 billion on hospitality in 2023
Verified4Domestic leisure travelers accounted for 54% of NYC hotel stays in 2023
Directional5NYC convention attendance 15.2 million in 2023, boosting hospitality
Single source678% of NYC tourists dined out at least 3 times per trip in 2023
Verified7Cruise passengers to NYC 1.1 million in 2023, generating $250M hospitality spend
Verified8NYC group travel bookings up 22% in hospitality venues 2023
Verified945% of NYC tourists stayed in hotels, 25% Airbnb in 2023
Directional10Broadway attendance 12.5 million drove $2.1B ancillary hospitality spend 2023
Single source11NYC sports events attracted 8.7 million fans, $1.8B hospitality impact 2023
Verified12Shoulder season (Sep-Nov) tourism spend $9.2B in NYC hospitality 2023
Verified1332% of NYC tourists from Europe, highest hospitality spenders 2023
Verified14NYC wedding tourism generated $1.2B in hospitality revenue 2023
Directional15Average tourist length of stay 4.8 nights in NYC 2023
Single source1667 million total overnight stays in NYC hospitality 2023
Verified17NYC cultural attractions drew 50M visits, $4.5B hospitality ripple 2023
Verified18Millennial tourists 42% of NYC hospitality users, avg spend $1,200/trip 2023
Verified19NYC airport arrivals 72 million supported hospitality surge 2023
Directional20Eco-tourism segment grew 18%, $800M hospitality spend NYC 2023
Single source21Family travel 28% of NYC tourism, higher dining/hotel spend 2023
Verified22NYC film tourism added $650M to hospitality from 2023 productions
Verified23Peak summer tourism 18M visitors, $10B hospitality 2023
Verified24Business travelers 35% of NYC hotel occupancy, $5.6B spend 2023
Directional25Repeat visitors 62% of NYC tourism volume in 2023
Single source26NYC shopping tourism drove $3.2B hospitality cross-spend 2023
Verified27LGBTQ+ tourism $1.1B hospitality impact in NYC 2023
Verified28Off-peak weekend stays up 25% in NYC hospitality 2023
VerifiedTourism Impact Interpretation
New York City's hospitality industry in 2023 was a sprawling, high-energy revival, proving that whether you come for a convention, a croissant, or a cruise, everyone ultimately checks in to eat, sleep, and spend.
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