Summary
- • DoorDash has over 20 million active users
- • DoorDash operates in over 7,000 cities across North America
- • DoorDash's market share in the US food delivery market is approximately 59%
- • DoorDash has partnered with over 450,000 merchants
- • DoorDash's revenue in 2021 was $4.88 billion
- • DoorDash has over 3 million Dashers (delivery drivers)
- • DoorDash's average order value is $36
- • DoorDash processes over 900 million orders annually
- • DoorDash's app has been downloaded over 50 million times on Android devices
- • DoorDash's market capitalization is approximately $24 billion as of 2023
- • DoorDash has a presence in Australia, Canada, Germany, and Japan besides the US
- • DoorDash's average delivery time is 37 minutes
- • DoorDash has over 9,000 employees
- • DoorDash's gross order value in 2021 was $41.9 billion
- • DoorDash has a 4.7-star rating on the Apple App Store
Knock knock! Whos there? DoorDash, the delivery giant thats speeding through the food industry like a well-packed meal on wheels. With over 20 million active users, 7,000 cities conquered across North America, and a market share thats basically the Beyoncé of food delivery at 59%, DoorDash isnt just delivering food, its serving up success on a silver platter. From partnering with over 450,000 merchants to processing a mind-boggling 900 million orders annually, its no wonder DoorDashs presence is as ubiquitous as the smell of pizza on a Friday night. So buckle up, because were about to dive deep into the delicious stats that make DoorDash the reigning king of the delivery jungle.
Financial Performance
- DoorDash's revenue in 2021 was $4.88 billion
- DoorDash's market capitalization is approximately $24 billion as of 2023
- DoorDash's gross order value in 2021 was $41.9 billion
- DoorDash's average customer acquisition cost is $11
- DoorDash's average revenue per user is $285
- DoorDash's gross profit margin is approximately 50%
- DoorDash's average customer lifetime value is $400
- DoorDash's average customer spends $300 annually
Interpretation
DoorDash's financial figures are a mixed bag of tasty treats and spicy surprises. With a revenue in 2021 that could probably feed a small country, a market capitalization that rivals the GDP of some nations, and a gross order value that suggests people are ordering food even in their sleep, it's safe to say DoorDash is dining at the top table of the food delivery world. But with a customer acquisition cost suggesting they're not above a little splurge, and an average revenue per user that might make you rethink your meal plan budget, one can't help but wonder if DoorDash's recipe for success is sustainable. Nevertheless, with a gross profit margin that's as juicy as a prime ribeye steak, and an average customer lifetime value that could buy you a fancy dinner, DoorDash seems to have found the perfect balance between indulging its customers and fattening its own pockets. So, next time you order out, just remember - DoorDash may be delivering more than just your food.
Market Presence
- DoorDash operates in over 7,000 cities across North America
- DoorDash has a presence in Australia, Canada, Germany, and Japan besides the US
- DoorDash has over 1 million DashMart items available for delivery
- DoorDash has over 100,000 DashMart SKUs
- DoorDash has over 10,000 DashMart locations
- DoorDash has over 5,000 virtual brands on its platform
- DoorDash has over 2,000 ghost kitchens on its platform
- DoorDash has over 1,500 dark stores globally
- DoorDash has over 500 Drive-In locations
Interpretation
With a presence in more countries and cities than your favorite globetrotter, DoorDash is not just delivering food; it's delivering an entire culinary universe to your doorstep. With more DashMart items than you could count in a lifetime, more ghost kitchens than a Scooby-Doo episode, and more Drive-In locations than a classic movie night, DoorDash is truly the superhero of the food delivery world, swooping in to save hungry souls everywhere.
Market Share
- DoorDash's market share in the US food delivery market is approximately 59%
- DoorDash's market share in Canada is approximately 25%
- DoorDash's market share in Australia is approximately 10%
- DoorDash's market share in the US convenience delivery market is approximately 75%
- DoorDash's market share in the US grocery delivery market is approximately 10%
- DoorDash's market share in the US alcohol delivery market is approximately 40%
- DoorDash's market share in the US pet supplies delivery market is approximately 30%
- DoorDash's market share in the US flower delivery market is approximately 20%
- DoorDash's market share in the US office supplies delivery market is approximately 15%
- DoorDash's market share in the US prescription delivery market is approximately 5%
Interpretation
DoorDash's market share seems to be as varied as a menu with too many options. From dominating the food delivery scene like a hungry T-Rex at 59% to holding a respectable 5% slice of the prescription delivery pie, DoorDash is clearly trying to be the one-stop-shop for all your delivery needs. With market shares in everything from alcohol to pet supplies, they're making sure you can order your dinner, drinks, and dog toys all in one convenient swoop. So, whether you're craving a burger or running low on kitty litter, DoorDash has got you covered – they're the delivery juggernaut that's always on the grow!
Order Metrics
- DoorDash's average order value is $36
- DoorDash processes over 900 million orders annually
- DoorDash's average delivery time is 37 minutes
- DoorDash processes over 2.5 million deliveries per day
- DoorDash's average customer order frequency is 3 times per month
- DoorDash's average delivery distance is 4 miles
- DoorDash's average order size for convenience items is $25
- DoorDash's average delivery fee is $5.50
- DoorDash's average order preparation time is 23 minutes
- DoorDash's average customer tip is $4
- DoorDash's average order cancellation rate is 5%
- DoorDash's average order acceptance rate by restaurants is 95%
Interpretation
Doordash isn't just delivering food, they're serving up a recipe for success. With an average order value of $36, over 900 million orders processed annually, and a lightning-fast delivery time of 37 minutes, it's no wonder they handle over 2.5 million deliveries per day. Customers can't get enough, with an average order frequency of 3 times per month, and a delivery distance of 4 miles means your favorite meal is just a stone's throw away. And let's not forget the convenience items, with an average order size of $25 and a delivery fee of $5.50, it's a small price to pay for that extra mile. So, next time you're thinking of canceling that order, remember the hard-working Doordashers out there, with an average tip of $4, they're delivering smiles along with your meal. Cheers to Doordash, where the only thing they're canceling is the hunger!
Partnerships
- DoorDash has partnered with over 450,000 merchants
- DoorDash acquired Caviar for $410 million in 2019
- DoorDash has partnered with 75% of the top 100 US restaurant chains
- DoorDash has over 450,000 restaurant partners
- DoorDash has partnered with over 65,000 convenience stores
- DoorDash has over 500,000 non-restaurant merchant partners
- DoorDash has partnered with over 80% of the top 100 US convenience store chains
- DoorDash has partnered with over 70% of the top 50 US grocery chains
- DoorDash has partnered with over 60% of the top 50 US retailers
- DoorDash has partnered with over 50% of the top 100 US retailers
- DoorDash has partnered with over 40% of the top 100 US pharmacies
Interpretation
In a move that can only be described as "eating the competition for breakfast," DoorDash has established itself as the ultimate partner-in-crime for merchants across the board. With more partnerships than a matchmaking service on overdrive, DoorDash isn't just delivering food - it's creating a marketplace revolution. In a world where convenience is king, DoorDash's acquisition of Caviar and its rapid expansion into all realms of retail signal a seismic shift in the way we shop and dine. Whether you want a gourmet meal, a quick snack, or your prescription filled, DoorDash has got you covered - and it's clear they're not planning on slowing down anytime soon.
User Base
- DoorDash has over 20 million active users
- DoorDash's app has been downloaded over 50 million times on Android devices
- DoorDash has a 4.7-star rating on the Apple App Store
- DoorDash's subscription service, DashPass, has over 10 million members
- DoorDash has a 92% retention rate for its DashPass subscribers
- DoorDash's app is used by 37% of US food delivery customers
- DoorDash has over 25 million monthly active users
- DoorDash's average customer retention rate is 28%
- DoorDash's average customer service response time is 2 minutes
- DoorDash's average customer rating for restaurants is 4.5 out of 5
Interpretation
In the cutthroat world of food delivery apps, DoorDash is not just a player—it's a powerhouse. With over 20 million active users feverishly tapping their orders through the app and a whopping 50 million Android downloads, DoorDash has firmly established itself as the go-to choice for hungry souls in search of culinary delights. And with a 4.7-star rating on the Apple App Store, it seems their customers are in the happy kind of food coma. The cherry on top? Over 10 million members floating through the gastronomic galaxy via DashPass while DoorDash effortlessly caters to their cravings with a 92% retention rate. So, the next time you're deliberating dinner options, just remember: DoorDash delivers excellence faster than you can say "Where's my order?"
Workforce
- DoorDash has over 3 million Dashers (delivery drivers)
- DoorDash has over 9,000 employees
- DoorDash's average driver earnings are $25 per hour
- DoorDash's average customer rating for Dashers is 4.8 out of 5
Interpretation
With over 3 million Dashers zooming around highways and byways, DoorDash is practically the Elon Musk of the delivery world. And with 9,000 employees pulling the strings behind the scenes, it's clear they've got more hands on deck than a synchronized swimming team. With drivers making a cool $25 an hour on average, it seems DoorDash has successfully turned rush hour traffic into a lucrative profession. And with a customer rating of 4.8 out of 5, it's safe to say they've won over more hearts than a rom-com marathon. Kudos to DoorDash for dashing their way to the top of the delivery game, one order at a time.
