01 Industry overview
The disaster recovery industry at a glance
The global disaster recovery-as-a-service market was valued at $18.89 billion in 2025 and is forecast to reach $83.15 billion by 2034, as cloud adoption and cyber-resilience requirements expand.
- $18.89B[66]
- Global DRaaS market, 2025
- 20.35%[66]
- DRaaS CAGR, 2026–2034
- 37.21%[66]
- North America share, 2025
- 30%[28]
- Top five provider share, 2025
- Market size
- The global disaster recovery-as-a-service market was valued at $18.89 billion in 2025. A separate estimate places the broader disaster recovery software market at $12.83 billion in 2025, reflecting differences in market scope and methodology.[66][40]
- Forecast & CAGR
- DRaaS revenue is projected to reach $83.15 billion by 2034 from $23.08 billion in 2026, implying a 20.35% CAGR. The disaster recovery software market is forecast to reach $26.2 billion by 2030, growing at a 14.8% CAGR from 2025.[66][40]
- Market share & regions
- North America held 37.21% of the global DRaaS market in 2025. North America was also the largest region in disaster recovery software, while Asia-Pacific was identified as the fastest-growing region.[66][40]
- Segmentation
- Managed DRaaS represented the largest service segment, with 2025 revenue of approximately $9.32 billion. By deployment, the market is divided into public cloud, private cloud and hybrid cloud; by customer type, it includes large enterprises and small and medium-sized businesses.[28][66]
- Key players & concentration
- Amazon Web Services, Google, Microsoft, Veeam Software and VMware held a combined 30% of the DRaaS market in 2025, according to Global Market Insights. AWS alone accounted for more than 13%, indicating a competitive market with substantial hyperscaler participation.[28]
- Trends, drivers & challenges
- Ransomware, cloud-first infrastructure and regulatory requirements are increasing demand for automated failover, immutable backups and managed recovery. The industry is also adapting recovery processes for AI workloads, where restored models, data, identities and third-party APIs must be validated, not merely brought back online.[29][32]
- M&A
- M&A activity remained active in 2026: CBTS announced its acquisition of Recovery Point Systems on September 10, 2026, adding managed DRaaS and cyber-resiliency capabilities. Dataprise announced its acquisition of Reboot Networks on July 30, 2026, expanding its managed IT, cloud and disaster-recovery footprint.[67][68]
- Regulation
- The EU Digital Operational Resilience Act requires financial entities to maintain ICT business-continuity policies and response and recovery plans, including backup and restoration measures. NIS2-related guidance identifies business continuity, backup management and disaster recovery as required cybersecurity risk-management measures for covered entities.[69][70]
- Latest news
- Recent industry developments include CBTS’s September 10, 2026 acquisition of Recovery Point Systems and Dataprise’s July 30, 2026 acquisition of Reboot Networks. Current technology coverage also highlights AI-specific recovery requirements involving models, retrieval-augmented data, prompts, configurations, identities and external APIs.[67][68][32]
02 Ranking
Top 10 Companies in the Disaster Recovery Industry
The leading companies in the disaster recovery industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 11, 2026 · Next review December 11, 2026
Microsoft leads Gitnux's 2026 disaster recovery ranking with an Overall score of 9.5, with Azure Site Recovery built-in replication and failover for critical workloads. Alphabet is the runner-up at 9.3, with Google Cloud backup, replication, and recovery capabilities for enterprise workloads.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in cloud DR services
Microsoft
US
Ranked #1 · 9.5 · Cloud DR services
Why we picked it: Azure Site Recovery targets critical workload replication and failover within cloud DR, supporting automated recovery needs.
Leader in enterprise infrastructure DR
IBM
US
Ranked #3 · 8.7 · Enterprise infrastructure DR
Why we picked it: IBM spans infrastructure and software plus services for business continuity, matching managed recovery demand.
Leader in enterprise DR software
Cohesity
US
Ranked #4 · 8.7 · Enterprise DR software
Why we picked it: Cohesity’s Veritas enterprise data protection combination expands coverage across data protection and cyber recovery.
Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.
Full ranking
| # | Company | Overall ↓ | Impact | Company snapshot |
|---|---|---|---|---|
| 1 | Microsoft Cloud DR services · US | 9.5 | 9.9 | |
Company snapshot · Microsoft · Data as of November 11, 2026 Azure Site Recovery provides built-in replication and failover for critical workloads.[71]
| ||||
| 2 | Alphabet Cloud DR services · US | 9.3 | 9.8 | |
Company snapshot · Alphabet · Data as of November 11, 2026 Google Cloud provides backup, replication, and recovery capabilities for enterprise workloads.[72]
| ||||
| 3 | IBM Enterprise infrastructure DR · US | 8.7 | 9.7 | |
Company snapshot · IBM · Data as of November 11, 2026 IBM provides enterprise infrastructure, software, and services for business continuity and recovery.[73]
| ||||
| 4 | Cohesity Enterprise DR software · US | 8.7 | 8.6 | |
Company snapshot · Cohesity · Data as of November 11, 2026 Cohesity completed its combination with Veritas’ enterprise data protection business.[74]
| ||||
| 5 | Veeam Enterprise DR software · US | 8.7 | 8.6 | |
Company snapshot · Veeam · Data as of November 11, 2026 Veeam protects and recovers data across cloud, virtual, physical, SaaS, and Kubernetes environments.[7]
| ||||
| 6 | Dell Technologies Storage, backup, and recovery infrastructure · US | 8.6 | 9.0 | |
Company snapshot · Dell Technologies · Data as of November 11, 2026 Dell supplies storage and data-protection infrastructure used in enterprise recovery environments.[75]
| ||||
| 7 | Druva Cloud-native backup and data recovery · US | 8.2 | 7.3 | |
Company snapshot · Druva · Data as of November 11, 2026 Druva provides cloud-native data protection and recovery for SaaS, endpoint, and infrastructure workloads.[76]
| ||||
| 8 | TierPoint Managed DRaaS and recovery data centers · US | 8.1 | 7.0 | |
Company snapshot · TierPoint · Data as of November 11, 2026 TierPoint provides managed DRaaS, backup, failover, and recovery testing from nationwide data centers.[77]
| ||||
| 9 | Recovery Point Systems Managed disaster recovery and cyber resilience · US | 8.1 | 7.3 | |
Company snapshot · Recovery Point Systems · Data as of November 11, 2026 Recovery Point Systems provides managed disaster recovery and cyber-resilience services.[78]
| ||||
| 10 | Hewlett Packard Enterprise Zerto disaster recovery and cyber resilience · US | 7.9 | 8.0 | |
Company snapshot · Hewlett Packard Enterprise · Data as of November 11, 2026 HPE Zerto provides continuous data protection, replication, and recovery across hybrid environments.[79]
| ||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 11, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Felix Zimmermann. (2026, February 13). Top 10 companies in the disaster recovery industry. In Disaster Recovery Industry Statistics. Gitnux. https://gitnux.org/disaster-recovery-industry-statistics/#top-companies
Revenue of the largest disaster recovery companies
Alphabet leads with $403.0B in annual revenue (group level, converted to USD).
03 Trends & forecasts
Top 10 Disaster Recovery Industry Trends & Forecasts 2027
What is changing in the disaster recovery industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01DRaaS revenue accelerates sharply
High confidenceThe global disaster recovery-as-a-service market was valued at $18.89 billion in 2025 and is projected to reach $83.15 billion by 2034, implying a 20.35% CAGR from 2026 to 2034.[66]
Forecast 2027: In 2027, DRaaS revenue should continue expanding at roughly 20% annually, supported by cloud migration, ransomware exposure and demand for outsourced recovery operations. Growth will remain stronger than that of traditional disaster recovery software.
02Managed recovery leads customer adoption
Medium confidenceManaged DRaaS was the largest service segment in 2025, with approximately $9.32 billion in revenue. The model is gaining traction because customers increasingly outsource monitoring, failover orchestration, testing and recovery operations.[66]
Forecast 2027: By 2027, managed DRaaS should increase its share of new deployments as organizations address shortages of cloud, security and recovery specialists. Providers will increasingly bundle backup, incident response and compliance reporting into recurring contracts.
03Hybrid recovery architectures expand
High confidenceHybrid cloud was identified as the largest DRaaS deployment model in 2025, with estimated revenue of approximately $8.40 billion in one market assessment. Flexera also reported a three-percentage-point increase in hybrid-cloud adoption in its 2026 State of the Cloud research.[28]
Forecast 2027: In 2027, hybrid designs should remain the default for regulated and data-intensive workloads, combining public-cloud elasticity with private infrastructure, sovereign hosting or on-premises recovery copies.
04Ransomware strengthens recovery demand
High confidenceKnown ransomware attacks increased 8% year over year in 2025, according to ThreatDown, while Microsoft observed a 15.8% year-over-year increase in ransomware detonations against enterprises in its 2026 reporting period.[80]
Forecast 2027: In 2027, ransomware will remain the leading demand catalyst for immutable backups, isolated recovery environments and managed cyber-resilience services. Buyers will place greater weight on recovery assurance rather than backup capacity alone.
05Clean-room recovery becomes standard
High confidenceSophos reported that backup-based recovery rose to 66% of encrypted-data cases in 2026, up 12 percentage points from 2025. Separately, 70% of UK organizations surveyed in 2026 reportedly failed to verify that attackers had been fully removed before recovery.[81][50]
Forecast 2027: In 2027, recovery products will increasingly include malware scanning, identity validation, forensic checkpoints and staged restoration before production systems are released. Recovery-time claims will be increasingly tied to verified clean recovery.
06AI workloads create new recovery layers
High confidenceAI-specific recovery increasingly requires restoration and validation of models, retrieval-augmented data, prompts, configurations, identities and external APIs, rather than simply restarting applications. NIST’s 2026 incident-management work also identifies model versions, tool states, retrieved context and logs as relevant recovery dependencies.[32][82]
Forecast 2027: By 2027, enterprise DR platforms should add AI asset inventories, model and prompt versioning, dependency maps and validation tests. AI recovery will become a specialist service tier, especially for financial, healthcare and industrial customers.
07Automation reduces manual failover work
Medium confidenceCurrent DRaaS offerings increasingly emphasize automated failover and orchestration, while digital-twin approaches are being used to test power, cooling and equipment-failure scenarios without waiting for a real incident.[50][66]
Forecast 2027: In 2027, providers will expand policy-based failover, infrastructure-as-code recovery and automated dependency sequencing. Human approval will remain necessary for high-impact production cutovers, destructive actions and regulated workloads.
08Downtime economics support higher resilience spending
High confidenceUptime Institute’s 2025 analysis found that 54% of respondents said their most recent significant outage cost more than $100,000, while 20% reported costs above $1 million.[83]
Forecast 2027: In 2027, buyers will justify DR spending through quantified downtime exposure, business-impact analysis and service-level objectives. Premium pricing should persist for low-RTO recovery, geographically separated infrastructure and assured recovery testing.
09Regulation makes recovery controls mandatory
High confidenceThe EU Digital Operational Resilience Act requires financial entities to maintain ICT business-continuity policies, backup policies and restoration and recovery procedures. ENISA’s NIS2 implementation guidance likewise calls for business-continuity and disaster-recovery plans for covered entities.[69][70]
Forecast 2027: In 2027, regulated customers will increasingly require documented RTOs and RPOs, evidence of backup restoration, third-party risk controls and recurring failover exercises. Compliance reporting will become a standard component of managed DRaaS contracts.
10Sovereignty and portability gain importance
High confidenceA 2026 Leaseweb survey found that only 11% of organizations could move away from their largest cloud or infrastructure provider within three weeks. The same research found that 79% of business leaders expected AI adoption to worsen provider dependence.[32]
Forecast 2027: By 2027, customers will demand more portable recovery runbooks, secondary-cloud options, regional data controls and contract terms covering exit assistance. Multicloud DR will grow, but application refactoring and data-transfer costs will limit rapid switching.
04 Statistics
Technology & Innovation
Agentic AI and automation are moving from pilots toward controlled recovery workflows; 39% of organizations integrated automation with CMDB, ITSM, and infrastructure-as-code in 2026.
AI in the disaster recovery industry
- 30% of organizations would allow an agent to independently trigger failover or rollback in 2026.[1]
- 97% of IT leaders expected agentic AI to reshape disaster recovery within two to three years in a U.S. and U.K. survey conducted in April 2026.[1]
- 85% of IT leaders were enthusiastic about agentic AI's efficiency gains in disaster recovery in a U.S. and U.K. survey conducted in April 2026.[1]
- 41% of respondents considered AI trustworthy for data protection and cyber-recovery, while 59% did not, in a 2024 global survey.[2]
- 58% of organizations expected AI to have a high impact on cyber-recovery within 24 months, based on a 2024 global survey.[2]
- 54% of organizations expected AI to have a high impact on disaster recovery within 24 months, based on a 2024 global survey.[2]
Automation in the disaster recovery industry
- 39% of organizations integrated automation with core systems such as CMDB, ITSM and infrastructure-as-code in 2026.[1]
- 50% of organizations used automation for manual repetitive tasks in disaster recovery in 2026.[1]
- 38% of organizations cited a lack of confidence in scaling automation as a disaster-recovery barrier in 2026.[1]
- 24% of respondents identified process automation as one of their top three cyber-recovery challenges in 2024.[2]
- 88% of organizations agreed that automation investment improves disaster-recovery outcomes in a 2026 U.S. and U.K. survey.[1]
- 38% of organizations cited distrust of AI-driven recovery decisions as an automation barrier in 2026.[1]
Digital Transformation in the software and IT services sector (sector benchmark)
- 54.8% of surveyed organizations reported having a chief digital officer or another executive responsible for digital transformation.[3]
- 45% of North American technology and business decision-makers planned to adopt AI and machine learning to improve business within 12 to 24 months.[4]
- 34% of surveyed organizations globally identified replacing or upgrading legacy technology as a top digital-transformation goal in 2024.[4]
- 72% of digital leaders globally expected to increase technology spending in 2024, compared with 50% of digital laggards, according to a survey of 855 technology and business decision-makers.[4]
- 75% of digital leaders globally planned to increase AI-related business expenditure in 2024.[4]
Technology Adoption in the software and IT services sector (sector benchmark)
- 67.6% of IT services were delivered through cloud infrastructure among surveyed organizations in 2024.[3]
- More than 50% of surveyed global IT decision-makers were exploring AI use cases or piloting AI technologies in 2024.[4]
- 51.8% of surveyed organizations reported that AI solutions were somewhat or extremely rare in 2024.[3]
- 57.7% of surveyed organizations reported having a chief information security officer or equivalent in 2024.[3]
Cloud Computing in the software and IT services sector (sector benchmark)
- 85.2% of EU enterprises using paid cloud services used them for email in 2025.[5]
- 65.5% of EU enterprises using paid cloud services used them for security software applications in 2025.[5]
- 71.7% of EU enterprises using paid cloud services used them for office software in 2025.[5]
- 52.7% of EU enterprises with at least 10 employees used paid cloud-computing services in 2025.[5]
- 71.5% of EU enterprises using paid cloud services used them for file storage in 2025.[5]
- 26.1% of EU enterprises using paid cloud services used computing platforms for application development, testing or deployment in 2025.[5]
Big Data in the software and IT services sector (sector benchmark)
- Big-data analytics adoption averaged 14% among OECD enterprises with at least 10 employees, compared with 49% for cloud computing in the latest comparable data.[6]
- 3% was the lowest reported enterprise adoption rate for big-data analytics across OECD countries in the latest available data through 2023.[6]
- 14% of enterprises with at least 10 employees across the OECD used big-data analytics on average, based on 2022 data or the latest available year.[6]
05 Statistics
Data & Analytics
Recovery validation and measurement dominate the data layer, with 90% of respondents very or extremely confident they could recover within defined recovery-time objectives in 2026.
Business intelligence in the disaster recovery industry
- 90% of respondents were very or extremely confident they could recover within defined recovery-time objectives in 2026.[7]
- 42% of organizations experiencing a cyber incident reported customer or constituent service disruption in Veeam's 2026 resilience report.[7]
- 28% of ransomware-affected organizations fully recovered all affected data in Veeam's 2026 report.[7]
- 69% of respondents said their recovery-time objectives were fully aligned with business-continuity goals in 2026.[7]
- 44% of ransomware-affected organizations recovered less than 75% of affected data in Veeam's 2026 report.[7]
- 38% of organizations experiencing a cyber incident reported extended downtime of critical systems in Veeam's 2026 resilience report.[7]
Data analytics in the disaster recovery industry
- 26% of respondents identified IT personnel knowledge and skills as a top-three disaster-recovery challenge in IDC's 2024 survey.[2]
- 21% of respondents identified recovery orchestration as a top-three disaster-recovery challenge in IDC's 2024 survey.[2]
- 30% of respondents identified IT personnel time and resource availability as a top-three disaster-recovery challenge in IDC's 2024 survey.[2]
- 23% of respondents identified disaster-recovery site resources as a top-three challenge in IDC's 2024 survey.[2]
- 26% of respondents identified moving disaster recovery to the cloud as a top-three challenge in IDC's 2024 survey.[2]
- 25% of respondents identified recovery time as a top-three disaster-recovery challenge in IDC's 2024 survey.[2]
Data Quality in the software and IT services sector (sector benchmark)
- In 2025, 43% of organizations globally rated their data excellent for quality and completeness, across surveyed technology and business organizations.[8]
- In 2025, 46% of organizations globally rated their data excellent for accuracy and integrity, across surveyed technology and business organizations.[8]
- In 2025, 46% of organizations globally said they were fully confident in their data quality, across surveyed technology and business organizations.[8]
- In 2025, 35% of organizations globally rated their data excellent for consistency and standardization, across surveyed technology and business organizations.[8]
- In 2025, 34% of organizations globally rated their data excellent for relevance and suitability, across surveyed technology and business organizations.[8]
- In 2024, 95% of enterprise data leaders and practitioners reported a data-quality issue with a direct impact on business outcomes, across companies with at least $1 billion in revenue.[9]
Data Governance in the software and IT services sector (sector benchmark)
- In 2024, 35% of U.S. technology executives prioritized data governance among their data-management areas for the next 12 months.[10]
- In 2024, 32% of global technology leaders prioritized data governance among their data-management areas for the next 12 months.[10]
- In 2024, 18.3% of organizations reported having a data-governance or catalog solution as part of their governance program, according to a global governance study.[11]
- In 2024, 61% of supply-management organizations reported having a dedicated data-governance function, based on an Institute for Supply Management survey.[12]
- In 2024, 81.7% of organizations reported having no data-governance or catalog solution as part of their governance program, according to a global governance study.[11]
- In 2026, 76% of global data leaders said their company’s AI governance did not completely keep pace with employee use of AI technology.[11]
KPIs in the disaster recovery industry
- 42% of organizations tracked time to isolate and contain as a cyber-resilience KPI in Veeam's 2026 report.[7]
- 32% of budget-growth organizations tracked the share of recovery that was automated or orchestrated in Veeam's 2026 report.[7]
- 23% of organizations tracked automated recovery as a cyber-resilience KPI in Veeam's 2026 report.[7]
- 56% of organizations tracked mean time to recover as a cyber-resilience KPI in Veeam's 2026 report.[7]
- 78% of budget-growth organizations tracked recovery-time objectives in Veeam's 2026 report.[7]
- 14% of organizations without cybersecurity-budget growth tracked the share of recovery that was automated or orchestrated in Veeam's 2026 report.[7]
06 Statistics
Strategy & Growth
M&A and service expansion remain active, with CBTS announcing its acquisition of Recovery Point Systems on September 10, 2026.
Growth in the disaster recovery industry
- 7.5-fold growth in annual recurring revenue was achieved by Axcient during K1 Investment Management’s investment period through 2024.[13]
- 20 years of complex-loss consulting experience were brought by TechLoss Consulting & Restoration to Alpine Intel in 2024.[13]
- 24 years of disaster-recovery experience were held by Dynamic Group when it acquired Cycle Construction in 2026.[13]
- One truck was the starting scale of DRYmedic before it grew to more than 40 trucks serving the Detroit region by 2022.[13]
Differentiation in the disaster recovery industry
Mergers and acquisitions in the disaster recovery industry
- 20 private-equity acquisitions occurred in the disaster-restoration sector in 2021.[15]
- 14 private-equity acquisitions occurred in the disaster-restoration sector during the first half of 2023.[15]
- One acquisition expanded Urbint’s platform into storm response in 2024 when it acquired WRM Software.[13]
- 72 disaster-restoration companies were acquired by private-equity firms from January 2020 through June 2023.[15]
- 13 private-equity acquisitions occurred in the disaster-restoration sector in 2020.[15]
- One acquisition added MLU Services’ national logistics and disaster-response capabilities to Tidal Basin in 2024.[13]
Strategic partnerships in the disaster recovery industry
- One strategic acquisition combined Axcient’s BCDR expertise with ConnectWise’s IT-management, cybersecurity and data-protection suite in 2024.[13]
- 1 majority ownership partnership gave Solid Restoration access to capital for partnering with independent disaster-restoration providers across the United States in 2024.[13]
- Two companies—ServiceMaster by Century and ServiceMaster by Disaster Recon—were acquired together by VantEdge Partners in 2022.[13]
- Two add-on acquisitions—Anchor and Cloudfinder—were facilitated for Axcient during K1 Investment Management’s investment period through 2024.[13]
07 Statistics
People & Workforce
Workforce availability and oversight requirements influence recovery design; 90% of IT leaders said human oversight remains essential as agentic AI becomes embedded in disaster recovery in 2026.
Hiring in the disaster recovery industry
- Nine of FEMA's 23 cadres were below 70% filled on November 12, 2024 in the United States.[16]
- 13,600 FEMA disaster staff were on board against a target of 16,200 in fiscal year 2020 in the United States.[17]
- 12,000 FEMA disaster staff were on board against a target of 16,200 in fiscal year 2019 in the United States.[17]
- 11,000 FEMA disaster staff were on board against a target of 17,600 in fiscal year 2021 in the United States.[17]
- 11,400 FEMA disaster employees were on board at the beginning of fiscal year 2022 against a target of 17,670, leaving a gap of approximately 6,200 staff in the United States.[17]
Employee retention in the disaster recovery industry
- 24 FEMA senior executives had departed by the end of May 2025 in the United States.[17]
- More than 4,300 employees separated from FEMA in fiscal year 2025, a 55% increase from fiscal year 2024 in the United States.[16]
- FEMA's active employees declined from approximately 25,800 on January 1 to approximately 23,350 on June 1, 2025, in the United States.[17]
- FEMA began the 2025 hurricane season with only 15% of its incident-management workforce available to respond in the United States.[16]
- Only 4% of FEMA's incident-management workforce was available to deploy after Hurricanes Helene and Milton on November 1, 2024, in the United States.[17]
Remote Work in the software and IT services sector (sector benchmark)
- 6% of global respondents worked fully remotely in 2025, defined as spending less than one day per week in the office.[18]
- 34.8% of global software and IT services respondents worked remotely in 2026, according to the Stack Overflow Developer Survey.[19]
- 10% of technology-services respondents worked under fully flexible arrangements in 2025, allowing employees substantial control over remote work.[18]
- 84% of technology-services employers agreed in 2025 that the ability to work remotely is important for employee retention.[18]
- 48% of U.S. software and IT professionals surveyed worked remotely in 2026, compared with 21% in France.[19]
Hybrid Work in the software and IT services sector (sector benchmark)
- 47% of global respondents worked in hybrid arrangements in 2025, down from 63% in Cisco’s 2022 study.[18]
- 52% of U.S. employees with remote-capable jobs worked in hybrid arrangements in May 2026, according to Gallup.[20]
- 61% of U.S. employees with remote-capable jobs preferred hybrid work in November 2025, compared with 33% preferring fully remote work.[20]
- 56% of IT employees worked in hybrid arrangements in 2025, while 31% were fully remote and 13% attended the office daily.[21]
- 55% of technology-services respondents worked in a hybrid arrangement in 2025, the highest share among industries measured by Cisco.[18]
Upskilling in the disaster recovery industry
- 31% of respondents identified staff knowledge and skill sets as one of their top three cyber-recovery challenges in 2024.[2]
- 25% of respondents identified integration of diverse tools as one of their top three cyber-recovery challenges in 2024.[2]
- 90% of IT leaders said human oversight remains essential as agentic AI becomes embedded in disaster recovery in 2026.[1]
- 53% of organizations wanted explainability and audit trails before adopting agentic AI in recovery workflows in 2026.[1]
- 28% of respondents identified available staff resources as one of their top three cyber-recovery challenges in 2024.[2]
Employee Engagement in the software and IT services sector (sector benchmark)
- 92% of employees ranked collaboration and community as very important aspects of office culture in Cisco’s 2025 global study.[18]
- 22.2% of global software and IT respondents were happy with their current professional role in 2026, while 32.6% were unhappy.[19]
- 74% of respondents approved of fully flexible hybrid policies in 2025, the highest positive sentiment among the policy types Cisco measured.[18]
- 54% of exclusively remote U.S. employees were thriving in May 2026, compared with 52% of hybrid employees and 49% of on-site employees with remote-capable jobs.[20]
- 37% of exclusively remote U.S. employees were engaged in May 2026, compared with 34% of hybrid employees and 29% of on-site employees with remote-capable jobs.[20]
08 Statistics
Customer & Sales
Buyer satisfaction and testing frequency still shape operational buying decisions; 55% of global survey respondents were very satisfied with their disaster recovery solutions in 2018.
Customer experience in the disaster recovery industry
- 55% of global survey respondents were very satisfied with their disaster recovery solutions in 2018.[22]
- 29% of global survey respondents were somewhat satisfied with their disaster recovery solutions in 2018.[22]
- 16% of global survey respondents were not satisfied with their disaster recovery solutions in 2018.[22]
Customer acquisition in the disaster recovery industry
- 97% of restoration companies in the 2022 U.S. benchmarking survey used referrals as a lead-generation method.[23]
- 63% of restoration companies in the 2022 U.S. benchmarking survey used networking to generate leads.[23]
- 69% of restoration companies in the 2022 U.S. benchmarking survey used adjuster or insurance-agent relationships to generate leads.[23]
Lead generation in the disaster recovery industry
- 62.50% of restoration and remediation businesses used social media to generate or retain customer leads in 2023.[23]
- 56.85% of restoration and remediation businesses used websites, email or Google Ads to generate or retain customer leads in 2023.[23]
- 61.01% of restoration and remediation businesses used networking through associations or chambers to generate or retain customer leads in 2023.[23]
- 1.19% of restoration and remediation businesses used telemarketing to generate or retain customer leads in 2023.[23]
- 23.21% of restoration and remediation businesses used referral sites such as Yelp or Angie’s List to generate or retain customer leads in 2023.[23]
09 Statistics
Marketing & Brand
Performance marketing metrics show modest conversion in the backup and disaster recovery industry, with a 4.8% Google Ads conversion rate in Q1 2023–Q4 2024.
Marketing in the disaster recovery industry
- 8.04% of restoration and remediation businesses used television advertising to generate or retain customer leads in 2023.[23]
- 10.71% of restoration and remediation businesses used customer newsletters to generate or retain customer leads in 2023.[23]
- 9.82% of restoration and remediation businesses used radio advertising to generate or retain customer leads in 2023.[23]
- 8.93% of restoration and remediation businesses used direct-mail promotions to generate or retain customer leads in 2023.[23]
- 10.71% of restoration and remediation businesses used Yellow Pages or newspaper advertising to generate or retain customer leads in 2023.[23]
Digital marketing in the disaster recovery industry
- 2.2x was the median Meta Ads return on ad spend for the backup and disaster recovery industry in the Q1 2023–Q4 2024 benchmark cohort.[24]
- 3.84% was the Google Ads click-through rate for the backup and disaster recovery industry in the Q1 2023–Q4 2024 benchmark cohort.[24]
- 4.8% was the Google Ads conversion rate for the backup and disaster recovery industry in the Q1 2023–Q4 2024 benchmark cohort.[24]
- 0.94% was the Meta Ads click-through rate for the backup and disaster recovery industry in the Q1 2023–Q4 2024 benchmark cohort.[24]
- $11.84 was the median Google Ads cost per click for the backup and disaster recovery industry in the Q1 2023–Q4 2024 benchmark cohort.[24]
Influencer Marketing in the software and IT services sector (sector benchmark)
- Across B2B companies, 58% of marketing teams reported using an always-on influencer marketing approach in the 2025 B2B Influencer Marketing Report.[25]
- Across B2B companies, 55% of marketing organizations were using influencers in 2025, based on an Ipsos survey of 1,500 marketing leaders.[26]
- Across technology companies, 64% of marketers reported dedicated and growing budgets for creator or influencer marketing in 2026, according to Nielsen’s global marketing survey.[27]
- Across B2B companies, 43% of marketers reported outstanding results from their influencer programs in the 2025 B2B Influencer Marketing Report.[25]
- Across B2B companies, another 29% of marketing organizations planned to adopt influencer marketing within the next year in 2025, based on an Ipsos survey of 1,500 marketing leaders.[26]
10 Statistics
Operations & Execution
Operational rigor is reflected in testing cadence and recovery windows, including 15 minutes to 24 hours typical DRaaS targeted recovery-time-objective range.
Process optimization in the disaster recovery industry
- 25.1% CAGR is forecast for self-service DRaaS through 2035 globally, reflecting greater automation and reduced procurement friction.[28]
- 30.22% CAGR is forecast for orchestration and automation in the global DRaaS market through 2031.[29]
- 3.6 million virtual machines and physical servers are estimated to be protected by DRaaS providers worldwide.[30]
- 38.20% of the global DRaaS market was attributed to backup and recovery in 2025.[29]
Operational efficiency in the disaster recovery industry
- 52.2% was Iron Mountain’s adjusted EBITDA margin for its global data-center business in the first half of 2026.[31]
- 97.4% was Iron Mountain’s stabilized data-center leased rate in the second quarter of 2026 globally.[31]
- 59% of UK organizations surveyed said they tested business-continuity and disaster-recovery plans at least every six months.[32]
Quality management in the disaster recovery industry
- 15 minutes to 24 hours is the typical recovery-time-objective range targeted by DRaaS providers worldwide.[30]
- 93.4% was Iron Mountain’s records-management retention rate in the second quarter of 2026.[31]
- 31% of UK senior IT decision-makers surveyed expressed extreme confidence in their disaster-recovery and business-continuity plans.[32]
- 5 minutes to 12 hours is the common recovery-point-objective range for DRaaS workloads worldwide.[30]
Supply chain in the disaster recovery industry
- 33.0% of organizations sought to understand the business-continuity arrangements of all tier-one suppliers.[33]
- 73.2% of organizations reported business-continuity arrangements within their supply chains in 2022.[33]
- 47% of organizations said more than 60% of their key suppliers had business-continuity arrangements for supply-chain disruptions.[34]
- 84.1% of organizations reported high or medium top-management commitment to supply-chain business continuity in 2022.[33]
- 65% of organizations recognized the importance of a sound business-continuity plan for key suppliers.[34]
Outsourcing / Offshoring in the software and IT services sector (sector benchmark)
- Across EU enterprises sourcing business functions internationally during 2021–2023, 28.7% moved information and communication technology services abroad.[5]
- Across European organizations, 35% planned to increase their use of nearshore outsourcing in the 2024/2025 sourcing study.[35]
- Among German IT-service generalists, 19.5% of digital-experience services for customer projects were delivered nearshore in 2024.[36]
- Across German digital-experience service providers, 7.6% of services for customer projects were delivered offshore in 2024.[36]
- Among German IT-service generalists, 10.2% of digital-experience services for customer projects were delivered offshore in 2024.[36]
11 Statistics
Finance & Pricing
Pricing varies widely by what’s included; one estimate puts $2,044 per month as the service fee for replicating 100 servers with 30 TB of disk through AWS Elastic Disaster Recovery.
Pricing strategy in the disaster recovery industry
- $2,044 per month is the estimated service fee for replicating 100 servers with 30 TB of disk through AWS Elastic Disaster Recovery.[37]
- $0.36 million per protected megawatt-year is the estimated 2025 DRaaS price for data-center disaster-resilience capacity.[38]
- $20.44 per server per month is the approximate AWS Elastic Disaster Recovery service charge before storage, compute and staffing costs.[39]
- $0.028 per source-server hour is the listed AWS Elastic Disaster Recovery service charge before storage, compute and staffing costs.[39]
- $6,389.03 per month is the estimated total cost for replicating 100 servers with 30 TB of disk after staging volumes, snapshots and replication instances are included.[37]
Cost reduction in the disaster recovery industry
- $20,000 to $22,000 per installed megawatt-year is the estimated software cost in the data-center disaster-resilience market.[38]
- $5,000 to $8,000 per megawatt-year is the estimated 2025 cost of testing and services in data-center disaster resilience.[38]
- $0.28 million per protected megawatt-year is projected as the DRaaS price for data-center disaster-resilience capacity in 2035, down from $0.36 million in 2025.[38]
- $0.10 million to $0.13 million per new megawatt is the estimated engineering cost in the data-center disaster-resilience market.[38]
Profitability in the disaster recovery industry
- 74% was Rubrik’s total gross margin for the fiscal year ended April 30, 2025.[31]
- 34.2% was Iron Mountain’s service-business gross margin in 2024.[31]
- 70.5% was Iron Mountain’s storage-rental gross margin in 2024.[31]
- 80% was Rubrik’s subscription gross margin for the fiscal year ended April 30, 2025.[31]
- 74% was Druva’s total gross margin for the year ended January 31, 2025.[31]
Financial planning in the disaster recovery industry
- $7.08 billion was the estimated North American DRaaS market value in 2025.[28]
- $14.17 billion is the forecast global DRaaS market value for 2031.[29]
- 57.50% was the estimated public-cloud share of the global DRaaS market in 2025.[29]
- $3.98 billion is the forecast global DRaaS market value for 2026.[29]
- $4.90 billion was the estimated global assisted-DRaaS market value in 2025.[28]
12 Statistics
Product & Service
Application coverage remains uneven, with 58% of organizations protecting fewer than half of their applications using cloud disaster recovery in IDC's 2024 survey.
Product development in the disaster recovery industry
- 58% of organizations protected fewer than half of their applications using cloud disaster recovery in IDC's 2024 survey.[2]
- $12.83 billion was the global disaster-recovery-software market size in 2025, with new database-resilience features identified as a market trend.[40]
- 53% of surveyed organizations were looking for alternatives to their current backup product or service in 2024.[7]
- 88% of 1,200 IT professionals were leaning toward using Backup-as-a-Service or Disaster-Recovery-as-a-Service for at least part of their production servers in 2024.[7]
- 74% of organizations protected Microsoft 365 data in 2024, up from the level recorded when Veeam began tracking the issue in 2020.[7]
Product lifecycle in the disaster recovery industry
- 13% of businesses performed disaster-recovery tests annually in Datto's 2025 BCDR survey.[41]
- 11% of businesses performed disaster-recovery tests daily in Datto's 2025 BCDR survey.[41]
- 68% of organizations estimated that recovering data after a cyberattack or disaster would take more than one week in 2024.[7]
- 75% of organizations experienced at least one ransomware attack during the 12 months covered by Veeam's 2024 data-protection research.[7]
- 23% of businesses performed disaster-recovery tests monthly in Datto's 2025 BCDR survey.[41]
After-sales in the disaster recovery industry
- 9 in 10 organizations tested their recovery capabilities in Databarracks' 2025 Data Health Check.[42]
- 17% of organizations tested Active Directory recovery in Commvault's recovery-and-resiliency survey.[43]
- 12% of organizations tested metadata recovery in Commvault's recovery-and-resiliency survey.[43]
- 24% of organizations tested application recovery in Commvault's recovery-and-resiliency survey.[43]
- 14% of organizations tested SaaS recovery in Commvault's recovery-and-resiliency survey.[43]
Value proposition in the disaster recovery industry
- 23.3% was the projected U.S. DRaaS compound annual growth rate from 2024 to 2030.[44]
- 30% was the combined 2025 DRaaS market share of AWS, Google, Microsoft, Veeam and VMware.[28]
- $3,531.5 million was U.S. DRaaS revenue in 2023.[44]
- 63.10% of the DRaaS market was generated by large enterprises in 2025.[45]
- 45.39% was the revenue share of recovery-and-backup services in the U.S. DRaaS market in 2023.[44]
13 Statistics
Sustainability & Ethics
Sustainability reporting connects to data-center operations, including Iron Mountain Data Centers’ power usage effectiveness ratio of 1.44 in 2023.
Sustainability in the disaster recovery industry
- 75+ years of operating experience were cited by Iron Mountain as of 2026 for its secure data-management and data-center business.[46]
- 1.44 was Iron Mountain Data Centers’ power usage effectiveness ratio in 2023 across its reported facilities.[47]
- 30+ locations were operated by Iron Mountain Data Centers in its global data-center network in 2026.[46]
- 100% of Iron Mountain Data Centers’ electricity was covered by renewable energy in 2023 across its global data-center operations.[47]
- 1.15 liters per kilowatt-hour was Iron Mountain Data Centers’ water usage effectiveness in 2023 across its reported facilities.[47]
ESG in the disaster recovery industry
- 8,942 metric tons of Scope 2 emissions were reported by Commvault for FY2025, including electricity used by on-premises data centers.[48]
- 3,249 metric tons of location-based Scope 1 and Scope 2 CO2e emissions were reported by Veeam for FY2023.[7]
- 2,956 metric tons of market-based Scope 1 and Scope 2 CO2e emissions were reported by Veeam for FY2023.[7]
- 2,557 metric tons of location-based Scope 1 and Scope 2 CO2e emissions were reported by Veeam for FY2024.[7]
- 638 metric tons of Scope 1 emissions were reported by Commvault for FY2025, primarily from leased vehicles.[48]
Ethics in the disaster recovery industry
- 28% of ransomware-affected organizations fully recovered their data in Veeam’s 2026 data-resilience research.[7]
- 2% of companies experiencing stakeholder-trust breaches achieved immediate trust restoration in a 2025 recovery study.[49]
- 76% of surveyed organizations said their resilience investments focused too heavily on prevention rather than response and recovery in 2025.[50]
- 48% of organizations had data-loss-prevention controls in place in Veeam’s 2026 data-resilience research.[7]
- 95% of business leaders surveyed globally agreed that faster incident recovery and fewer incidents could provide a competitive advantage in 2025.[50]
CSR in the disaster recovery industry
- 30+ data-center locations were listed by Iron Mountain Data Centers in 2026 as serving customers globally.[46]
- 56.9 was Iron Mountain Data Centers’ network Net Promoter Score shown on its 2026 data-center webpage.[46]
- 41,759 volunteer hours were contributed by Iron Mountain Data Centers employees in 2024 to support communities around its operations.[51]
- 75+ years of experience were cited by Iron Mountain for its secure data-management operations supporting data-center customers in 2026.[46]
- 100% of annual customer power was matched with renewable power by Iron Mountain Data Centers in its published offering.[46]
Circular economy in the disaster recovery industry
- More than 2 million pounds of value was realized by the UK government through reselling end-of-life ICT devices and materials in 2024–2025.[52]
- 10 years is the potential service life cited for data-center equipment when it receives secondary use.[53]
- 91 billion US dollars in valuable metals were estimated to be lost globally through insufficient e-waste recycling in 2022.[53]
- 1.15 liters per kilowatt-hour was Iron Mountain Data Centers’ 2023 water usage effectiveness, a resource-efficiency measure for cooling operations.[47]
- 100% renewable electricity coverage was reported by Iron Mountain Data Centers for its 2023 operations, reducing dependence on fossil-fuel electricity.[47]
Carbon footprint in the disaster recovery industry
- 8,942 metric tons of Scope 2 emissions were reported by Commvault for FY2025.[48]
- 7,678 metric tons of market-based operational CO2e emissions were reported by Iron Mountain Data Centers for 2023.[47]
- 6,864 metric tons of market-based operational CO2e emissions were reported by Iron Mountain Data Centers for 2022.[47]
- 638 metric tons of Scope 1 emissions were reported by Commvault for FY2025.[48]
- 0.010 was Iron Mountain Data Centers’ carbon usage effectiveness ratio in 2023 across its reported facilities.[47]
14 Statistics
Risk, Compliance & Legal
Credential and audit expectations are visible in market hygiene data, including 9,453 US providers offering backup and disaster-recovery services with no third-party credential in the 2026 MSP Signal dataset.
Compliance in the disaster recovery industry
- 9,453 US providers offering backup and disaster-recovery services displayed no third-party credential in the 2026 MSP Signal dataset.[54]
- 69.4% of organizations tested business-continuity plans once a year in the 2025 PACICC enterprise-risk survey.[55]
- 12,422 US providers listed backup, disaster recovery, business continuity, data recovery or ransomware recovery among their services in the 2026 MSP Signal dataset.[54]
- 71.2% of organizations tested disaster-recovery plans once a year in the 2025 PACICC enterprise-risk survey.[55]
- 13.5% of organizations tested business-continuity plans only on an ad hoc basis in the 2025 PACICC survey.[55]
Risk Management in the software and IT services sector (sector benchmark)
- Across U.S. organizations, 52% have not integrated risk and resilience capabilities, accountabilities or organizational structures, according to a 2025 survey.[10]
- Across U.S. organizations, 57% identify cybersecurity as their biggest risk challenge over the next five years, according to a 2025 survey.[10]
- Across U.S. organizations, 41% identify technology risk as a leading five-year risk challenge, according to a 2025 survey.[10]
- Across U.S. organizations, 43% identify data privacy risk as a leading five-year risk challenge, according to a 2025 survey.[10]
Cybersecurity in the software and IT services sector (sector benchmark)
- Across North American IT channel companies, 39% cite recurring managed-services revenue opportunities as a top industry-health driver in 2025.[56]
- Among organizations providing software, digital or connected managed services, 83% report formal incident-response policies with customer-breach notification plans and timelines.[57]
- Across North American IT channel companies, 49% cite cybersecurity services demand as a top driver of industry health in 2025.[56]
- Across North American IT channel companies, 47% cite continued cloud adoption as a top driver of industry health in 2025.[56]
- Across North American IT channel companies, 49% cite adoption of artificial-intelligence tools as a top industry-health driver in 2025.[56]
Data Privacy in the software and IT services sector (sector benchmark)
- Among data-protection professionals globally, 31% use specialist software to provide privacy training in 2025.[58]
- Among data-protection professionals globally, 25% use specialist software to conduct vendor risk assessments in 2025.[58]
- Among data-protection professionals globally, 43% use specialist software to conduct privacy or data-protection impact assessments in 2025.[58]
- Among data-protection professionals globally, 59% use specialist software for at least one data-protection task in 2025.[58]
- Among data-protection professionals globally, 46% use specialist software to manage records of processing activities in 2025.[58]
Crisis Management in the software and IT services sector (sector benchmark)
- Among business executives in the United States, United Kingdom, Australia and Japan, 41% say insufficient incident-management planning would worsen major IT outages.[59]
- Across business and IT executives in the United States, United Kingdom, Australia and Japan, 83% said the July 2024 global IT outage caught them off guard.[59]
- Across executives in the United States, United Kingdom, Australia and Japan, 88% expect a major IT incident comparable to the July 2024 outage during 2025.[59]
- Among IT executives in the United States, United Kingdom, Australia and Japan, 47% say insufficient incident-management planning would worsen major IT outages.[59]
- Across business and IT executives in the United States, United Kingdom, Australia and Japan, 43% say neglecting business-continuity planning would worsen major IT outages.[59]
Governance in the disaster recovery industry
- 130+ risk and security professionals participated in Everbridge’s 2025 Global Enterprise Resilience survey.[60]
- 76% of surveyed companies had a framework for monitoring and managing extreme-weather physical risks in 2025.[61]
- 82% of organizations had a business-continuity plan for operational continuity during disruptions in a 2025 resilience-risk assessment study.[62]
- 81% of companies already affected by natural disasters or severe weather had a physical-risk management framework in 2025.[61]
- 19% of surveyed companies linked resilience performance to senior-management compensation in 2025.[61]
15 Statistics
Globalization & Expansion
International delivery and channel adoption continue to expand; 22 countries across six continents were served by the company’s global delivery model in 2023.
Globalization in the disaster recovery industry
- Five additional countries were targeted for expansion under the company’s international growth plans in 2023.[63]
- 2,000 franchised and licensed locations worldwide supported ServiceMaster Restore and ServiceMaster Recovery Management in 2022.[13]
- 22 countries across six continents were served by the company’s global delivery model in 2023.[63]
Supplier management in the disaster recovery industry
- 70% of ICT channel companies implemented cloud backup, disaster recovery and storage solutions in 2020, up from 44% in 2019.[64]
- 37% of surveyed U.S. manufacturers that had used disaster recovery considered vendor-managed communication essential in 2026.[65]
- 5% of surveyed U.S. manufacturers that had used disaster recovery considered vendor-managed communication preferable in 2026.[65]
Stakeholder management in the disaster recovery industry
- 70 U.S. Army Corps of Engineers reconstruction and response projects had been completed by Cycle Construction by 2026.[13]
- More than 90 locations across the United States formed the shared client base cited when Michael Baker acquired Tidal Basin in 2023.[13]
- 30,000 families had been served by Dynamic Group through federally funded disaster-recovery programs by 2026.[13]
Distribution channels in the disaster recovery industry
- 2,000 franchised and licensed locations worldwide gave ServiceMaster Restore and ServiceMaster Recovery Management a global franchise distribution network in 2022.[13]
- 40 trucks were operated by DRYmedic to serve the Detroit, Michigan region in 2022.[13]
- 40 licenses across Houston, Dallas, Austin and Cleveland were included in ServiceMaster CDR’s 2022 multi-location acquisition.[13]
Key questions about the Disaster Recovery Industry
What is the current market size for disaster recovery-as-a-service?
How fast is the DRaaS market growing through 2034?
Which companies lead the disaster recovery industry?
What technology shifts are shaping disaster recovery in 2026?
How is the DRaaS market structured by service type and enterprise adoption?
What operational constraints show up most often for recovery planning?
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
Felix Zimmermann. (2026, February 13). Disaster Recovery Industry Statistics. Gitnux. https://gitnux.org/disaster-recovery-industry-statistics
Felix Zimmermann. "Disaster Recovery Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/disaster-recovery-industry-statistics.
Felix Zimmermann. 2026. "Disaster Recovery Industry Statistics." Gitnux. https://gitnux.org/disaster-recovery-industry-statistics.
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