GITNUX MARKETDATA REPORT 2024

Must-Know Cell Phone Repair Statistics [Current Data]

Highlights: The Most Important Cell Phone Repair Statistics

  • 97% of Americans now own a cellphone, with 85% owning a smartphone, a 50% increase since 2011.
  • Cell phone repair businesses are expected to generate $1.3 billion in wages in 2022, with a market growth rate of 0.9%.
  • 66% of consumers damaged their devices over the past year, with 30% having a cracked screen at the time of the study.
  • 97% of Americans now own a cellphone, with 85% owning a smartphone, a 50% increase since 2011.
  • 42% of tablet repairs are successful at community repair events, indicating a rise of a repair culture globally due to environmental concerns.
  • 70% of cell phone repair shops opened in the last 24 months, with most being sole proprietorships with no prior experience in the industry.
  • Canadians typically replace their cell phones every 33 months and 75% support right-to-repair legislation.
  • Approximately one-third of South Africa’s population uses a smartphone, with the number of users forecast to grow.
  • Mobile phone repairs allow you to restore data quickly, without having to switch to a new phone, which is beneficial for data continuity.
  • Mobile time is dominated by apps, with smartphones accounting for the majority of digital media time.
  • Cell phone repair businesses are expected to generate $1.3 billion in wages in 2022, with a market growth rate of 0.9%.

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The world of cell phone repair is a rapidly growing industry. With the increasing number of people using their phones for everything from communication to entertainment, it’s no surprise that the need for cell phone repair services is on the rise.

In this article, we’ll take a look at some of the most interesting cell phone repair statistics, including the number of repairs being performed, the most common types of repairs, and the average cost of repairs. We’ll also discuss the impact of the cell phone repair industry on the economy and the environment. Finally, we’ll explore some of the ways that consumers can save money on cell phone repairs.

The Most Important Statistics

97% of Americans now own a cellphone, with 85% owning a smartphone, a 50% increase since 2011.

69% of users prefer to look for reviews on their phones than approach an in-store employee, 50.9% of digital buyers shop on their phone at least once a week, and 6 out of 10 smartphone users have tried voice search at least once in the past year.

Cell phone repair businesses are expected to generate $1.3 billion in wages in 2022, with a market growth rate of 0.9%.

Cell Phone Repair: Statistics Overview

66% of consumers damaged their devices over the past year, with 30% having a cracked screen at the time of the study.

A large portion of the population is in need of repair services, and that it is worth it to repair a smartphone due to its cost. This highlights the importance of cell phone repair services and the demand for them.

97% of Americans now own a cellphone, with 85% owning a smartphone, a 50% increase since 2011.

This shows the prevalence of cellphone ownership in the US, which is likely to lead to increased demand for cell phone repair services.

42% of tablet repairs are successful at community repair events, indicating a rise of a repair culture globally due to environmental concerns.

There is a growing trend of people attempting to repair their own devices, rather than buying new ones. This is beneficial for the environment, as it reduces the amount of electronic waste created. Additionally, it is cost-effective for consumers, as they can save money by repairing their own devices.

69% of users prefer to look for reviews on their phones than approach an in-store employee, 50.9% of digital buyers shop on their phone at least once a week, and 6 out of 10 smartphone users have tried voice search at least once in the past year.

These demonstrate the importance of mobile-first strategies. By understanding how customers use their phones, businesses can craft strategies that are tailored to the needs of their customers. This can help businesses increase their customer base and improve their overall success.

70% of cell phone repair shops opened in the last 24 months, with most being sole proprietorships with no prior experience in the industry.

This demonstrates the high rate of growth in the industry, as well as the lack of experience of many of the shop owners. This could be indicative of a high demand for cell phone repair services, as well as a lack of knowledge and experience in the industry.

Canadians typically replace their cell phones every 33 months and 75% support right-to-repair legislation.

This suggests that Canadians are replacing their cell phones relatively frequently, and that they support legislation that would make it easier to repair their devices.

This could indicate that Canadians are interested in repairing their devices rather than replacing them, but are unable to do so due to the complexity of modern devices.

Approximately one-third of South Africa’s population uses a smartphone, with the number of users forecast to grow.

This shows the potential market size for cell phone repair services in South Africa. With a large number of people using smartphones, there is a greater need for repair services, which can be a potential source of income for businesses.

Mobile phone repairs allow you to restore data quickly, without having to switch to a new phone, which is beneficial for data continuity.

This highlights the importance of repairing phones rather than replacing them. Repairing phones is a more efficient and cost-effective option that allows users to keep their data intact.

Mobile time is dominated by apps, with smartphones accounting for the majority of digital media time.

This indicates the prevalence of smartphones and apps in our lives, and the need for reliable cell phone repair services.

Cell phone repair businesses are expected to generate $1.3 billion in wages in 2022, with a market growth rate of 0.9%.

The cell phone repair industry is a lucrative and promising field with a low learning curve and fast returns.

Conclusion

In conclusion, cell phone repair statistics show that the number of people who repair their own phones is on the rise. With the right tools and knowledge, anyone can repair their own device and save money in the process.

However, it is important to remember that some repairs require professional help and that it is always best to seek out a qualified technician for any repairs that are beyond your skill level.

References

1 – https://cellbotics.com/how-many-phones-are-repaired-in-the-usa-every-year/

2 – https://www.pewresearch.org/internet/fact-sheet/mobile/

3 – https://www.iol.co.za/business-report/economy/sa-needs-a-repair-culture-for-tech-products-77e55b4f-3043-401c-932b-e53910a4b5fa

4 – https://www.oberlo.com/blog/mobile-usage-statistics

5 – https://brandongaille.com/20-cell-phone-repair-industry-statistics-and-trends/

6 – https://www150.statcan.gc.ca/n1/pub/16-002-x/2022001/article/00001-eng.htm

7 – https://www.statista.com/statistics/488376/forecast-of-smartphone-users-in-south-africa/

8 – https://www.carlcare.com/global/tips-detail/benefits-of-mobile-phone-repair%20/

9 – https://www.zippia.com/advice/smartphone-usage-statistics/

10 – https://blog.repairdesk.co/2022/06/21/5-cell-phone-repair-stats-aspiring-business-owners-should-know/

FAQs

What tools are needed for cell phone repair?

Tools needed for cell phone repair include screwdrivers, tweezers, pry tools, suction cups, and a heat gun.

How do I know when to replace a cell phone battery?

You should replace your cell phone battery when it no longer holds a charge, or if it is swollen or leaking.

How much does it cost to repair a cell phone?

The cost of cell phone repair can vary depending on the type of repair needed, but can range from $50 to $200.

How do I fix a cracked cell phone screen?

To fix a cracked cell phone screen, you will need to replace the screen assembly.

What are the most common cell phone repair issues?

The most common cell phone repair issues include cracked screens, water damage, battery issues, and charging port issues.

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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