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Automotive ServicesTop 10 Best Tow Company Software of 2026
Explore the top tow company software solutions to streamline operations. Compare features, find the best fit, and boost efficiency today.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Towbook
Live job status tracking tied to dispatch, driver assignment, and completion steps
Built for tow companies needing dispatch workflow control and job tracking in one system.
ClearPathGPS
Live GPS vehicle tracking integrated into dispatcher job status
Built for tow companies needing GPS dispatch coordination with service documentation.
Towing Commander
Job status lifecycle tracking that keeps dispatch updates tied to the same tow order
Built for tow companies needing practical dispatch management and job tracking in one system.
Related reading
Comparison Table
This comparison table reviews leading tow company software tools such as Towbook, ClearPathGPS, Towing Commander, Jobber, and Kickserv to help teams match software capabilities to dispatch, tracking, and customer workflows. Each row summarizes key features so operations managers can compare what supports jobs, routing, and reporting across towing businesses.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Towbook Delivers tow dispatch, mobile driver app, digital ticketing, and accounting-ready billing tools for towing companies. | dispatch-and-billing | 8.5/10 | 8.8/10 | 8.0/10 | 8.5/10 |
| 2 | ClearPathGPS Combines GPS vehicle tracking with towing dispatch and operational reporting to manage vehicles, drivers, and jobs. | gps-operations | 8.1/10 | 8.6/10 | 7.8/10 | 7.7/10 |
| 3 | Towing Commander Handles tow dispatch, billing, and customer communication workflows tailored to towing and roadside services. | towing-management | 7.7/10 | 8.1/10 | 7.2/10 | 7.6/10 |
| 4 | Jobber Supports service business dispatch, online booking, job scheduling, and invoicing for towing fleets that operate as a service business. | service-dispatch | 7.9/10 | 8.3/10 | 8.0/10 | 7.3/10 |
| 5 | Kickserv Manages service dispatch, customer requests, scheduling, and invoicing for mobile service workflows that include towing. | mobile-service | 7.6/10 | 8.0/10 | 7.4/10 | 7.3/10 |
| 6 | Simpro Provides field service management with scheduling, job costing, invoicing, and workflow controls that can support towing and roadside work. | field-service | 7.9/10 | 8.2/10 | 7.8/10 | 7.7/10 |
| 7 | Nexar Supports driver safety and incident documentation workflows that towing companies can use to collect video evidence for claims and disputes. | evidence-capture | 7.1/10 | 7.2/10 | 7.6/10 | 6.6/10 |
| 8 | Tekmetric Offers shop management features for automotive service businesses, including estimates, invoicing, and service history that can include towing-related repairs. | shop-management | 8.1/10 | 8.4/10 | 7.8/10 | 8.1/10 |
| 9 | Shopmonkey Provides vehicle service management with estimates, invoicing, and customer communication that can cover towing repair workflows. | automotive-service | 7.3/10 | 7.7/10 | 7.0/10 | 7.2/10 |
| 10 | GoCanvas Enables digital forms and mobile data capture for towing tickets, inspections, and job documentation when integrated with back-office systems. | digital-forms | 7.3/10 | 7.4/10 | 7.8/10 | 6.6/10 |
Delivers tow dispatch, mobile driver app, digital ticketing, and accounting-ready billing tools for towing companies.
Combines GPS vehicle tracking with towing dispatch and operational reporting to manage vehicles, drivers, and jobs.
Handles tow dispatch, billing, and customer communication workflows tailored to towing and roadside services.
Supports service business dispatch, online booking, job scheduling, and invoicing for towing fleets that operate as a service business.
Manages service dispatch, customer requests, scheduling, and invoicing for mobile service workflows that include towing.
Provides field service management with scheduling, job costing, invoicing, and workflow controls that can support towing and roadside work.
Supports driver safety and incident documentation workflows that towing companies can use to collect video evidence for claims and disputes.
Offers shop management features for automotive service businesses, including estimates, invoicing, and service history that can include towing-related repairs.
Provides vehicle service management with estimates, invoicing, and customer communication that can cover towing repair workflows.
Enables digital forms and mobile data capture for towing tickets, inspections, and job documentation when integrated with back-office systems.
Towbook
dispatch-and-billingDelivers tow dispatch, mobile driver app, digital ticketing, and accounting-ready billing tools for towing companies.
Live job status tracking tied to dispatch, driver assignment, and completion steps
Towbook centers towing operations on dispatch, driver assignment, and job status tracking in one workflow. The system supports customer and vehicle records tied to tow requests, plus garage and integration-style coordination for operational updates. Strong role-based control helps keep calls, dispatch changes, and documentation aligned across the team.
Pros
- End-to-end tow job workflow from dispatch through completion and updates
- Centralized customer and vehicle records reduce rekeying during calls
- Role-based controls support consistent operations across dispatch and drivers
Cons
- Limited evidence of advanced routing and automation beyond core dispatch
- Document and asset handling can require extra clicks during high-volume days
- Reporting depth for multi-location operations can be tighter than dispatch tooling
Best For
Tow companies needing dispatch workflow control and job tracking in one system
More related reading
ClearPathGPS
gps-operationsCombines GPS vehicle tracking with towing dispatch and operational reporting to manage vehicles, drivers, and jobs.
Live GPS vehicle tracking integrated into dispatcher job status
ClearPathGPS stands out for combining GPS-driven job visibility with field-first operations for tow companies. The system supports dispatcher coordination around live vehicle and call status, with tools that fit roadside workflows. Core capabilities center on tracking, job dispatching, and proof-style documentation tied to individual service events.
Pros
- Live GPS job visibility reduces dispatcher guesswork during service calls
- Job and vehicle tracking ties operational status to each dispatched unit
- Documentation flows help support incident notes and service verification
Cons
- Setup and data mapping can slow adoption for new operations
- Some workflows feel dispatcher-centric rather than driver-first
- Reporting depth may be limited for multi-location executive analytics
Best For
Tow companies needing GPS dispatch coordination with service documentation
Towing Commander
towing-managementHandles tow dispatch, billing, and customer communication workflows tailored to towing and roadside services.
Job status lifecycle tracking that keeps dispatch updates tied to the same tow order
Towing Commander targets tow companies with dispatch and job management workflows tailored to roadside operations. The system supports customer and driver records plus job status tracking from assignment through completion. It also focuses on communication-ready documentation for dispatchers and drivers working the same job. Core strength centers on keeping field updates and internal handoffs aligned in one operational record.
Pros
- Dispatch and job status tracking designed for tow workflows
- Centralized customer, driver, and job records reduce operational context switching
- Operational visibility supports consistent handoffs from dispatch to field
Cons
- Setup and process configuration can take time for new teams
- Reporting and advanced analytics feel limited compared with broader field-service suites
- Permissions and custom workflow tuning may require admin oversight
Best For
Tow companies needing practical dispatch management and job tracking in one system
More related reading
Jobber
service-dispatchSupports service business dispatch, online booking, job scheduling, and invoicing for towing fleets that operate as a service business.
Mobile job management with driver photo capture tied to each job record
Jobber stands out for combining customer communication, job management, and invoicing in one workflow for dispatch-heavy service businesses like towing. It supports lead tracking, automated estimates, branded invoices, and status-based job updates so dispatchers and drivers stay aligned. It also includes scheduling and a mobile workflow for capturing job details, photos, and notes that feed back into the job record.
Pros
- Unified lead, dispatch, and invoicing workflow reduces handoffs
- Mobile job tasks support driver checklists, notes, and photo capture
- Automated estimates and branded invoices speed quotes and billing
- Job status updates keep dispatch and customer communication aligned
- Customer contact history helps avoid repeated calls and missing details
Cons
- Limited towing-specific dispatch features like tow-driver location optimization
- Complex workflows can require configuration and process discipline
- Real-time dispatch and routing tools are not its primary focus
- Integrations may require setup for deep accounting and mapping needs
Best For
Towing operators needing organized dispatch workflows with mobile field documentation
Kickserv
mobile-serviceManages service dispatch, customer requests, scheduling, and invoicing for mobile service workflows that include towing.
Job status workflow that links dispatch assignments to real-time progress
Kickserv stands out by combining dispatch workflows with job tracking tailored to towing operations. It supports lead intake, work order creation, and assignment of tow jobs to drivers. The system centralizes customer and vehicle details, then links updates to each active job through status changes. Kickserv also provides the operational visibility needed to coordinate calls, dispatch, and completed work.
Pros
- Dispatch-to-job workflow keeps towing operations organized in one place
- Job statuses maintain clear progress from assignment to completion
- Customer and vehicle data reduces repeated entry during call handling
- Operational visibility supports coordination across multiple active jobs
Cons
- Setup and customization can take time to match specific dispatch rules
- Some towing-specific workflows may require process discipline to stay consistent
- Reporting depth can feel limited for teams needing heavy custom analytics
Best For
Towing teams needing job tracking tied to dispatch workflows and status updates
Simpro
field-serviceProvides field service management with scheduling, job costing, invoicing, and workflow controls that can support towing and roadside work.
Job costing with profitability reporting tied to scheduled and completed work orders
Simpro stands out by combining service management workflows with dispatch, field execution, and profitability reporting for businesses that schedule jobs. It supports end-to-end job handling with job costing, job scheduling, and technician or crew task assignment. Tow operations benefit from tools that centralize job details, track service status, and connect operational activity to margin visibility. Reporting and automation help managers monitor performance across active jobs and completed work without stitching data from multiple systems.
Pros
- Job scheduling and dispatch workflows tie field work to operational visibility
- Job costing and profitability reporting connect labor and expenses to margin outcomes
- Centralized job records reduce rekeying across dispatch, field, and admin teams
Cons
- Tow-specific workflows may require configuration to match unique callouts
- Setup and process mapping can be heavy for smaller towing operations
- Cross-team reporting often depends on disciplined data entry and naming
Best For
Tow companies needing dispatch-linked job costing and service automation at scale
More related reading
Nexar
evidence-captureSupports driver safety and incident documentation workflows that towing companies can use to collect video evidence for claims and disputes.
Mobile dashcam recording with rapid clip sharing for evidence collection
Nexar stands out with driver-facing dashcam footage capture and evidence sharing that supports faster incident reviews. For tow operations, it can help document roadway scenes, customer interactions, and vehicle condition using recorded video from mobile devices. It also supports searchable clips and sharing workflows that can reduce back-and-forth between dispatch, drivers, and customers. Its tow-specific workflows depend heavily on how footage is collected and organized around each dispatch task rather than on built-in towing task management.
Pros
- Mobile dashcam recording creates strong evidence for incident and condition documentation
- Quick clip sharing speeds handoffs between drivers, dispatch, and customers
- Searchable footage reduces time spent locating the right moment
Cons
- Limited tow-specific features for dispatch workflows and job tracking
- Footage value drops if capture setup is inconsistent across drivers and devices
- Evidence management often needs external processes beyond the app
Best For
Tow companies needing mobile video evidence for incident documentation and customer disputes
Tekmetric
shop-managementOffers shop management features for automotive service businesses, including estimates, invoicing, and service history that can include towing-related repairs.
Dispatch workflow with driver-facing job details and status tracking
Tekmetric focuses on managing tow operations with a driver-and-dispatch workflow tied to job details and customer communication. The platform supports centralized job management, vehicle and location tracking, and task routing that keeps dispatch, drivers, and office staff aligned. It also provides reporting and operational visibility across call volume, job outcomes, and key performance trends. Tekmetric is distinct for combining tow-specific workflow structure with integrations that reduce duplicate data entry.
Pros
- Tow-specific job workflow links dispatch decisions to driver execution
- Vehicle and yard data supports consistent intake, movement, and documentation
- Reporting surfaces operational trends across call and job outcomes
Cons
- Advanced setup and configuration can feel heavy for smaller teams
- Some day-to-day usage depends on disciplined data entry by operators
- Complex workflows may require training to avoid inconsistent statuses
Best For
Regional tow companies needing dispatch-to-driver workflow with yard and reporting
More related reading
Shopmonkey
automotive-serviceProvides vehicle service management with estimates, invoicing, and customer communication that can cover towing repair workflows.
Job cards with configurable checklists that structure tow job documentation end to end
Shopmonkey stands out for integrating job dispatch, customer management, and repair operations into one workflow for service businesses that handle tow and related repair work. It supports multi-location operations with scheduling, job cards, digital forms, and standardized task steps that keep drivers and shop staff aligned. The system also tracks estimates, invoices, and statuses through to completion so tow jobs do not lose context between dispatch and documentation. Its strength is turning calls and jobs into structured work orders with searchable history and repeatable processes.
Pros
- Unified dispatch-to-invoice workflow with job status tracking across teams
- Standardized job cards and checklists reduce missing documentation for tow events
- Multi-location support helps centralize operations and job history
Cons
- Tow-specific workflows may require configuration to match local dispatch practices
- Planning, permissions, and forms setup can take time before teams move fast
- Some advanced automation needs careful process design to avoid manual steps
Best For
Tow teams needing job management, documentation, and invoicing in one system
GoCanvas
digital-formsEnables digital forms and mobile data capture for towing tickets, inspections, and job documentation when integrated with back-office systems.
Offline-capable mobile forms that sync job data when connectivity returns
GoCanvas stands out with offline-capable, form-driven workflows that tow operators can deploy without custom app development. It supports creating digital intake, dispatch, and job documentation forms with attachments like photos and signatures. Responses can route into automations and notifications so field updates can reach the office quickly. For tow company workflows, its strongest fit is paper-replacement and structured job capture rather than deep dispatch optimization.
Pros
- Offline forms let drivers capture tow details without coverage.
- Photo and signature capture strengthens vehicle and condition documentation.
- Automations push completed job data to office systems quickly.
- Configurable fields support consistent intake and standardized notes.
Cons
- Dispatch logic requires setup effort for complex tow workflows.
- Reporting depth for fleet and profitability is limited for advanced needs.
- Integrations can constrain custom processes that go beyond form data.
Best For
Tow teams replacing paper intake and job paperwork with mobile workflows
Conclusion
After evaluating 10 automotive services, Towbook stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Tow Company Software
This buyer’s guide explains how to choose tow company software that supports dispatch, driver workflows, and job documentation. It covers Towbook, ClearPathGPS, Towing Commander, Jobber, Kickserv, Simpro, Nexar, Tekmetric, Shopmonkey, and GoCanvas and maps each tool to concrete operational needs. The guide also highlights key feature priorities, common implementation mistakes, and practical selection steps tied to specific tools.
What Is Tow Company Software?
Tow company software is a workflow system that turns tow calls into managed job records with dispatch assignments, driver-facing updates, and documentation for each service event. It reduces rekeying by centralizing customer, vehicle, and job status data across dispatch and field work. Tools like Towbook focus on a dispatch-to-completion job lifecycle with live job status tracking. Tools like ClearPathGPS add live GPS vehicle tracking to connect roadside visibility to job status and proof-style documentation.
Key Features to Look For
The features below determine whether dispatch stays aligned with the field and whether completed tow work remains fully documented and searchable.
Dispatch-to-completion job status tracking
Look for a tow order lifecycle that stays consistent from dispatch creation to completion and updates. Towbook provides live job status tracking tied to dispatch, driver assignment, and completion steps, while Towing Commander ties dispatch updates to the same tow order through job status lifecycle tracking.
Driver-facing job details and field workflow clarity
The best systems keep drivers executing the same structured job record created by dispatch. Tekmetric emphasizes dispatch workflow tied to driver-facing job details and status tracking, and Shopmonkey uses configurable job cards and checklists to structure tow job documentation end to end.
Real-time GPS visibility integrated into job tracking
GPS visibility matters when dispatch needs to reduce guesswork about unit location and service progress. ClearPathGPS integrates live GPS vehicle tracking into dispatcher job status, while Tekmetric and Towbook focus more on workflow and job detail integrity rather than GPS-first visibility.
Mobile evidence and documentation capture
Tow workflows often require proof-grade documentation and fast handoffs when incidents arise. Nexar provides mobile dashcam recording plus rapid clip sharing for evidence collection, while Jobber and Shopmonkey support photo capture and structured job documentation tied to each job record.
Yard, vehicle, and operational data alignment
Vehicle and yard data support consistent intake and reduce mismatched records during active operations. Tekmetric combines vehicle and yard data to support consistent intake, movement, and documentation, while Towbook centralizes customer and vehicle records tied to tow requests.
Operational reporting tied to jobs, calls, or profitability
Reporting should answer what happened per job or per service flow rather than forcing manual exports. Simpro connects job costing and profitability reporting to scheduled and completed work orders, while Tekmetric surfaces operational trends across call volume, job outcomes, and performance metrics.
How to Choose the Right Tow Company Software
Selection should start with which workflow pieces must be tightest for dispatch, drivers, documentation, and reporting.
Map dispatch-to-field handoffs and choose a system built around a shared job lifecycle
If the core pain is dispatch creating a record and then losing continuity while drivers update it, Towbook and Towing Commander fit that requirement through job status lifecycle tracking tied to the dispatch order. If the operation needs dispatch decisions to land directly in a driver-facing workflow, Tekmetric provides dispatch workflow with driver-facing job details and status tracking.
Decide whether GPS visibility must be integrated into daily dispatch operations
If dispatch must watch live vehicle status for roadside coordination, ClearPathGPS integrates live GPS vehicle tracking into dispatcher job status. If GPS is secondary and the priority is structured job documentation and consistent status updates, Towbook, Shopmonkey, and Jobber focus on dispatch and job record workflows rather than GPS-first operations.
Pick the documentation approach that matches claims and audit needs
If incident evidence and dispute resolution are primary, Nexar adds mobile dashcam recording with searchable clips and fast evidence sharing. If documentation is mainly photos, notes, and standardized checklists per job, Shopmonkey uses configurable job cards and checklists, while Jobber supports mobile job tasks with driver photo capture tied to each job record.
Ensure job costing or profitability reporting is supported by the same system that runs dispatch
If profitability tracking depends on job costing linked to dispatch and completed work, Simpro connects job costing and profitability reporting to scheduled and completed work orders. If the goal is operational trends and performance visibility tied to call and job outcomes, Tekmetric provides reporting across call volume, job outcomes, and performance trends.
Choose a setup path that matches operational maturity and data discipline
If internal processes are established and the team can follow consistent statuses and naming conventions, Tekmetric and Simpro can support heavier workflow and reporting expectations. If the priority is replacing paper intake with structured mobile forms and syncing later, GoCanvas delivers offline-capable mobile forms with photo and signature capture and automation routing completed job data to the office.
Who Needs Tow Company Software?
Tow company software fits specific operational models where dispatch needs shared job status, drivers need actionable job records, and documentation must stay attached to each service event.
Tow companies that need dispatch workflow control and live job tracking in one system
Towbook is best for teams that want tow dispatch, driver assignment, and job status tracking tied together with role-based control for consistent operations. Towing Commander also targets the same operational model with job status lifecycle tracking tied to the same tow order.
Tow companies that need GPS-driven roadside visibility tied to job status and proof documentation
ClearPathGPS is designed for GPS dispatch coordination with live GPS vehicle tracking integrated into dispatcher job status. The tool also supports documentation flows that support incident notes and service verification.
Dispatch-heavy service businesses that need mobile field documentation plus invoicing workflows
Jobber is best for organized dispatch workflows that also handle scheduling and invoicing for towing fleets that operate like service businesses. Shopmonkey is best for job management, documentation, and invoicing in one system with multi-location support and configurable job cards with checklists.
Regional towing operations that need dispatch-to-driver execution plus yard visibility and reporting
Tekmetric is best for regional tow companies that need a dispatch-to-driver workflow with yard and reporting. It combines dispatch workflow with driver-facing job details and status tracking plus vehicle and yard data to support consistent intake and movement.
Common Mistakes to Avoid
The most common failures come from mismatching tooling strength to the actual day-to-day workflow and documentation requirements.
Buying for dispatch automation when the real need is shared job lifecycle visibility
Job teams that struggle with continuity from dispatch to completion should prioritize Towbook or Towing Commander because both link job status tracking to dispatch and tow order completion steps. Teams that buy toolsets focused on adjacent workflows can end up with fragmentation between dispatch records and driver updates.
Skipping GPS integration when live unit visibility is operationally required
ClearPathGPS is built around live GPS vehicle tracking integrated into dispatcher job status, which directly addresses dispatch coordination needs. Tools without GPS-first visibility can still manage status and documentation, but they do not provide the same live location context.
Relying on structured forms without planning for offline capture and syncing
GoCanvas supports offline-capable mobile forms that sync when connectivity returns, which is essential for roadside conditions. Using purely online-only workflows can create gaps in photos, signatures, and structured notes when signal is unreliable.
Underestimating the training required to maintain consistent statuses across teams
Tekmetric, Simpro, and Shopmonkey depend on disciplined data entry for statuses and structured workflows, and inconsistent updates create reporting gaps. Kickserv also relies on process discipline to keep towing-specific workflows aligned through its status changes.
How We Selected and Ranked These Tools
we evaluated every tool on three sub-dimensions. features carry a weight of 0.4. ease of use carries a weight of 0.3. value carries a weight of 0.3. overall equals 0.40 × features plus 0.30 × ease of use plus 0.30 × value. Towbook stood out because its live job status tracking ties dispatch, driver assignment, and completion steps into one end-to-end workflow, which scored strongly under features while maintaining solid ease of use for dispatch and field alignment.
Frequently Asked Questions About Tow Company Software
Which tow company software tools keep dispatch changes and job status updates in the same workflow?
Towbook ties dispatch, driver assignment, and live job status tracking to a single tow order record. Towing Commander uses a job status lifecycle that keeps field updates linked to the same order from assignment through completion.
Which solution best supports roadside GPS visibility for dispatchers and proof-style documentation?
ClearPathGPS combines live GPS vehicle tracking with dispatcher job status updates tied to individual service events. Tekmetric also tracks vehicles and locations for operational visibility, but ClearPathGPS emphasizes GPS-driven coordination paired with service documentation.
Which platform is strongest for mobile photo documentation and checklist-driven tow job paperwork?
Jobber supports mobile field documentation that includes photos and notes feeding back into the job record. Shopmonkey structures tow documentation with job cards and configurable checklists so each job card captures the required steps.
What tow software options centralize work orders from leads and then route jobs to drivers with status-linked updates?
Kickserv links lead intake to work order creation and then assigns tow jobs to drivers through status changes. Jobber also tracks leads into jobs and keeps status-based job updates aligned across scheduling, invoicing, and mobile capture.
Which tow company software is designed for job costing and profitability reporting tied to scheduled and completed work orders?
Simpro connects job scheduling and service execution to job costing and profitability reporting across active and finished work. Shopmonkey focuses more on structured job cards, documentation, and invoicing context rather than margin reporting tied to scheduled work.
Which tools help manage multi-location tow operations while keeping dispatch, yard activity, and reporting aligned?
Tekmetric supports a dispatch-to-driver workflow with job details, location tracking, and reporting visibility geared toward regional teams. Shopmonkey supports multi-location scheduling and job cards that preserve context between dispatch and repair or tow documentation.
Which tow software focuses on mobile evidence capture for disputes and incident reviews?
Nexar centers on driver-facing dashcam capture and searchable clip sharing for incident documentation. This can reduce back-and-forth between dispatch and drivers, but evidence workflows depend on how footage is organized around each dispatch task.
Which option replaces paper intake and signatures with offline-capable digital forms that sync later?
GoCanvas provides offline-capable mobile forms for digital intake, dispatch, and job documentation with attachments like photos and signatures. Responses can route into automations and notifications so field updates reach the office when connectivity returns.
Which platform is best when dispatchers and office staff must coordinate customer and vehicle records across calls, assignments, and documentation?
Towbook centralizes customer and vehicle records tied to tow requests and uses role-based control to keep calls, dispatch changes, and documentation aligned. Towing Commander similarly ties customer and driver records to job status tracking while keeping communication-ready documentation consistent across dispatch and field.
Tools reviewed
Referenced in the comparison table and product reviews above.
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