Quick Overview
- 1#1: TeamViewer - Provides secure remote access, control, file transfer, and collaboration for IT support and remote work across all devices.
- 2#2: AnyDesk - Offers ultra-fast, low-latency remote desktop access with strong security for IT professionals and teams.
- 3#3: Splashtop - Delivers high-performance remote access and support with features like multi-monitor support for business IT use.
- 4#4: ConnectWise Control - Enables unattended remote access, screen sharing, and session recording tailored for MSPs and IT service desks.
- 5#5: Zoho Assist - Provides affordable, easy-to-use remote support with unattended access and mobile compatibility for IT teams.
- 6#6: LogMeIn Rescue - Offers enterprise-grade remote support with diagnostics, AR integration, and robust security for IT helpdesks.
- 7#7: Dameware Remote Support - Delivers a complete toolkit for IT admins including remote control, scripting, and Active Directory integration.
- 8#8: BeyondTrust Remote Support - Provides privileged access management and secure remote support with granular auditing for large enterprises.
- 9#9: RealVNC Connect - Offers professional VNC-based remote desktop access with end-to-end encryption for IT and business use.
- 10#10: Chrome Remote Desktop - Enables simple, free remote access to computers via Chrome browser for basic IT support and personal use.
We ranked tools based on key factors including technical performance, security frameworks, feature utility, ease of use, and overall value, ensuring a balanced list that caters to both basic and enterprise-level requirements.
Comparison Table
In today's digital work environment, reliable remote access software is essential for seamless support and collaboration across teams and devices. This comparison table breaks down key tools—including TeamViewer, AnyDesk, Splashtop, ConnectWise Control, Zoho Assist, and more—to help readers evaluate features, use cases, and practical differences, so they can identify the best fit for their specific needs, whether for small-scale troubleshooting or enterprise-level management.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TeamViewer Provides secure remote access, control, file transfer, and collaboration for IT support and remote work across all devices. | enterprise | 9.4/10 | 9.6/10 | 9.2/10 | 8.7/10 |
| 2 | AnyDesk Offers ultra-fast, low-latency remote desktop access with strong security for IT professionals and teams. | enterprise | 9.2/10 | 9.4/10 | 9.7/10 | 8.6/10 |
| 3 | Splashtop Delivers high-performance remote access and support with features like multi-monitor support for business IT use. | enterprise | 8.7/10 | 8.8/10 | 9.1/10 | 9.3/10 |
| 4 | ConnectWise Control Enables unattended remote access, screen sharing, and session recording tailored for MSPs and IT service desks. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.0/10 |
| 5 | Zoho Assist Provides affordable, easy-to-use remote support with unattended access and mobile compatibility for IT teams. | enterprise | 8.4/10 | 8.2/10 | 8.8/10 | 9.2/10 |
| 6 | LogMeIn Rescue Offers enterprise-grade remote support with diagnostics, AR integration, and robust security for IT helpdesks. | enterprise | 8.6/10 | 9.2/10 | 8.4/10 | 7.8/10 |
| 7 | Dameware Remote Support Delivers a complete toolkit for IT admins including remote control, scripting, and Active Directory integration. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.4/10 |
| 8 | BeyondTrust Remote Support Provides privileged access management and secure remote support with granular auditing for large enterprises. | enterprise | 8.2/10 | 9.1/10 | 7.3/10 | 7.8/10 |
| 9 | RealVNC Connect Offers professional VNC-based remote desktop access with end-to-end encryption for IT and business use. | enterprise | 8.4/10 | 8.8/10 | 8.0/10 | 7.6/10 |
| 10 | Chrome Remote Desktop Enables simple, free remote access to computers via Chrome browser for basic IT support and personal use. | other | 7.2/10 | 6.0/10 | 8.5/10 | 9.5/10 |
Provides secure remote access, control, file transfer, and collaboration for IT support and remote work across all devices.
Offers ultra-fast, low-latency remote desktop access with strong security for IT professionals and teams.
Delivers high-performance remote access and support with features like multi-monitor support for business IT use.
Enables unattended remote access, screen sharing, and session recording tailored for MSPs and IT service desks.
Provides affordable, easy-to-use remote support with unattended access and mobile compatibility for IT teams.
Offers enterprise-grade remote support with diagnostics, AR integration, and robust security for IT helpdesks.
Delivers a complete toolkit for IT admins including remote control, scripting, and Active Directory integration.
Provides privileged access management and secure remote support with granular auditing for large enterprises.
Offers professional VNC-based remote desktop access with end-to-end encryption for IT and business use.
Enables simple, free remote access to computers via Chrome browser for basic IT support and personal use.
TeamViewer
enterpriseProvides secure remote access, control, file transfer, and collaboration for IT support and remote work across all devices.
QuickSupport module enabling instant, no-install remote sessions via a single executable
TeamViewer is a leading remote access and control software that allows users to securely connect to and manage devices across Windows, macOS, Linux, Android, and iOS platforms over the internet. It supports unattended access, file transfers, remote printing, multi-user sessions, and integrated video conferencing for IT support and collaboration. Renowned for its reliability and ease of deployment, TeamViewer is widely used by IT professionals for remote troubleshooting and maintenance.
Pros
- Exceptional cross-platform support across desktops and mobiles
- Robust security with end-to-end encryption and 2FA
- Quick setup with ID/password sharing for instant access
Cons
- Premium pricing for business/commercial use
- Occasional performance issues on high-latency networks
- Free version detects and blocks suspected commercial activity
Best For
IT support teams and helpdesks requiring reliable, feature-rich remote access for enterprise-scale device management.
Pricing
Free for personal/non-commercial use; business plans start at $49/month per user (billed annually) with tiered options for more devices/users.
AnyDesk
enterpriseOffers ultra-fast, low-latency remote desktop access with strong security for IT professionals and teams.
DeskRT proprietary codec delivering the lowest latency and highest frame rates in remote access
AnyDesk is a high-performance remote desktop software that enables secure, low-latency access and control of remote devices across multiple platforms including Windows, macOS, Linux, iOS, and Android. It excels in IT remote access scenarios with features like unattended access, file transfer, session recording, and multi-monitor support. Designed for both personal and professional use, it prioritizes speed and reliability, making it ideal for IT support, remote work, and system administration.
Pros
- Exceptionally low latency and high frame rates for smooth remote control
- Broad cross-platform compatibility and mobile apps
- Robust security with end-to-end encryption and two-factor authentication
Cons
- Free version limited to personal use with watermarks and restrictions
- Higher pricing tiers required for advanced team features
- Occasional connectivity issues in low-bandwidth environments
Best For
IT administrators and remote support teams needing fast, reliable access to diverse devices.
Pricing
Free for personal use; professional plans start at $10.99/user/month (Lite), $20.99/user/month (Standard), up to Enterprise custom pricing with annual discounts.
Splashtop
enterpriseDelivers high-performance remote access and support with features like multi-monitor support for business IT use.
High-performance streaming up to 4K at 60 FPS for fluid control of resource-intensive applications remotely
Splashtop is a high-performance remote access and remote support software that allows users to securely connect to and control computers, servers, and mobile devices from anywhere via the internet. It excels in IT remote access with features like unattended access, multi-monitor support, file transfer, remote printing, and Wake-on-LAN. Designed for businesses and IT teams, it delivers low-latency streaming up to 4K resolution at 60 FPS, making it suitable for graphics-intensive tasks and efficient remote support.
Pros
- Ultra-low latency and high-frame-rate streaming for smooth performance
- Strong security with 256-bit AES encryption, 2FA, and SSO
- Cost-effective pricing with flexible plans for businesses of all sizes
Cons
- Limited free tier with basic functionality only
- Advanced deployment features require higher-tier plans
- Customer support can be slower during peak times
Best For
IT teams and SMBs requiring fast, secure remote access for support, monitoring, and daily operations without high costs.
Pricing
Solo starts at $60/year per user; Business Access at $99/year per user (10 computers), with Pro and Enterprise plans scaling up to $299+/year for advanced features.
ConnectWise Control
enterpriseEnables unattended remote access, screen sharing, and session recording tailored for MSPs and IT service desks.
On-premises deployment for full data control and compliance in regulated environments
ConnectWise Control is a robust remote access and support platform tailored for IT teams and MSPs, offering secure screen sharing, remote control, file transfer, and unattended access across Windows, macOS, Linux, and mobile devices. It excels in multi-session support, allowing technicians to handle numerous connections simultaneously without performance degradation. The tool integrates seamlessly with PSA and RMM systems, enhancing workflow efficiency for professional IT environments.
Pros
- Highly scalable for MSPs with unlimited concurrent sessions
- Strong security features including 2FA, session recording, and end-to-end encryption
- Deep integrations with ConnectWise ecosystem and third-party tools
Cons
- Pricing can be steep for small teams or solo IT pros
- Steeper learning curve for advanced customizations
- Occasional latency issues on very low-bandwidth connections
Best For
MSPs and enterprise IT departments requiring scalable, secure remote support with extensive integrations.
Pricing
Per-technician subscription starting at $24/month (Solo), $36/month (Standard), up to custom Enterprise plans with on-premises options.
Zoho Assist
enterpriseProvides affordable, easy-to-use remote support with unattended access and mobile compatibility for IT teams.
One-click unattended access setup with mobile app remote control
Zoho Assist is a cloud-based remote support and access tool designed for IT professionals, enabling unattended and attended remote control across Windows, Mac, Linux, iOS, and Android devices. It supports features like file transfer, multi-monitor handling, session recording, and integrated voice/video chat for efficient troubleshooting. As part of the Zoho ecosystem, it offers seamless integrations with tools like Zoho CRM and Desk, making it suitable for MSPs and internal IT teams.
Pros
- Excellent cross-platform support including mobile devices
- Highly affordable with a robust free tier
- Seamless integration with Zoho's productivity suite
Cons
- Interface feels somewhat dated compared to competitors
- Limited advanced customization options
- Occasional connectivity hiccups in low-bandwidth scenarios
Best For
Small to medium-sized businesses and MSPs seeking cost-effective, easy-to-deploy remote IT support.
Pricing
Free plan available; paid tiers start at $10/technician/month (Standard), $14 (Professional), $19 (Enterprise), billed annually.
LogMeIn Rescue
enterpriseOffers enterprise-grade remote support with diagnostics, AR integration, and robust security for IT helpdesks.
AR Remote View for hands-free, camera-based guidance on mobile devices
LogMeIn Rescue, available via goto.com, is a robust IT remote access and support platform designed for technicians to securely connect to and control endpoint devices worldwide. It supports attended and unattended access across Windows, Mac, Linux, iOS, Android, and even Chrome OS, with tools for diagnostics, file transfer, chat, and multi-session handling. Ideal for enterprise IT teams, it emphasizes security, compliance, and scalability for high-volume support scenarios.
Pros
- Comprehensive multi-platform support including mobile and IoT devices
- Advanced security with AES-256 encryption, MFA, and compliance certifications
- Powerful diagnostics, scripting, and integration with ticketing systems
Cons
- High pricing that may deter small teams
- Complex interface for beginners with a steeper learning curve
- Performance can lag on very low-bandwidth connections
Best For
Enterprise IT support teams and service desks handling high-volume, cross-platform remote troubleshooting.
Pricing
Starts at $108.50 per technician/month (billed annually) for core features; higher tiers up to $169.50+ for advanced tools and unlimited endpoints.
Dameware Remote Support
enterpriseDelivers a complete toolkit for IT admins including remote control, scripting, and Active Directory integration.
Portable Mini Remote Control for instant access to endpoints without needing pre-installed agents
Dameware Remote Support, from SolarWinds, is an on-premises IT remote access and support solution that enables technicians to remotely control endpoints, run diagnostics, and perform administrative tasks across Windows, Linux, and Mac systems. It provides tools for remote desktop, shell access, file transfer, registry editing, and Active Directory integration, making it suitable for enterprise troubleshooting. The central server architecture supports multi-user environments with session management and auditing.
Pros
- Comprehensive administrative tools including scripting and Active Directory integration
- Portable Mini Remote Control for quick access without target installation
- Strong security with end-to-end encryption and multi-factor authentication support
Cons
- No cloud or SaaS deployment option, requiring on-premises setup
- Interface feels dated compared to modern competitors
- Higher pricing and per-technician licensing can limit scalability for small teams
Best For
Enterprise IT teams requiring robust on-premises remote support with advanced system management capabilities.
Pricing
Per-technician licensing starts at ~$595 for Standard Edition and ~$1,295 for Professional Edition, plus ~20% annual maintenance fees.
BeyondTrust Remote Support
enterpriseProvides privileged access management and secure remote support with granular auditing for large enterprises.
Integrated Jump technology for secure, brokerless remote access without direct endpoint exposure
BeyondTrust Remote Support is an enterprise-grade IT remote access solution that enables secure attended and unattended remote support sessions across Windows, Mac, Linux, and mobile devices. It emphasizes privileged access management, session monitoring, and compliance with features like granular permissions, two-factor authentication, and forensic-level auditing. Ideal for organizations requiring robust security without compromising on support efficiency, it integrates with BeyondTrust's broader endpoint privilege management suite.
Pros
- Exceptional security with session shadowing, encryption, and compliance reporting
- Scalable for large enterprises with Jump Clients and API integrations
- Comprehensive auditing and multi-platform support
Cons
- Steep learning curve and complex initial setup
- High cost unsuitable for small businesses
- Interface feels dated compared to consumer alternatives
Best For
Large enterprises and regulated industries needing high-security remote support with detailed auditing and privilege controls.
Pricing
Quote-based enterprise pricing; typically starts at $2,000-$5,000 annually per technician, scaling with users and features.
RealVNC Connect
enterpriseOffers professional VNC-based remote desktop access with end-to-end encryption for IT and business use.
Direct Connectivity for peer-to-peer access without cloud intermediaries, enhancing security and reducing latency
RealVNC Connect is a mature remote desktop solution designed for secure IT remote access, allowing users to control computers and devices across Windows, macOS, Linux, and even Raspberry Pi from anywhere. It supports both cloud-hosted and on-premises deployments, with features like direct peer-to-peer connections, multi-monitor handling, file transfer, and advanced authentication. Ideal for enterprise IT management, it emphasizes security through AES-256 encryption and role-based access controls.
Pros
- Enterprise-grade security with end-to-end encryption and multi-factor authentication
- Broad cross-platform compatibility and flexible deployment options
- Reliable performance with features like adaptive quality and direct connectivity
Cons
- Subscription pricing can be costly for small teams
- Initial setup and advanced configuration may require IT expertise
- Free version limited for commercial use
Best For
Enterprise IT administrators and support teams needing secure, scalable remote access for managed devices.
Pricing
Starts at $2.95/device/month (Lite), $4.56/device/month (Pro), with Enterprise plans custom-priced; annual billing discounts available.
Chrome Remote Desktop
otherEnables simple, free remote access to computers via Chrome browser for basic IT support and personal use.
Seamless browser-based access without needing dedicated client software on the controlling device
Chrome Remote Desktop is a free, browser-based remote access tool from Google that enables users to securely connect to and control another computer over the internet using a Chrome browser or compatible app. It supports unattended access via a lightweight host installer linked to a Google account, allowing screen sharing, remote control, and basic file transfer. While simple and reliable for personal or ad-hoc IT support, it lacks advanced enterprise features found in dedicated remote access software.
Pros
- Completely free with no usage limits
- Quick setup using Google account authentication
- Cross-platform compatibility (Windows, macOS, Linux, Chrome OS)
Cons
- Limited advanced IT features like multi-monitor support or scripting
- Performance can lag on slow connections
- Requires Google services and primarily Chrome browser for optimal use
Best For
Individuals, small teams, or casual users needing simple, cost-free remote access for personal support or occasional IT tasks.
Pricing
Entirely free; no paid plans or subscriptions required.
Conclusion
The top remote access tools offer varied strengths, with TeamViewer leading as our top choice for its comprehensive features spanning security and collaboration. AnyDesk excels in speed, making it a standout for low-latency needs, while Splashtop impresses with high performance and multi-monitor support. Whether prioritizing versatility, speed, or performance, these tools ensure efficient remote work and support.
Begin your seamless remote access journey with TeamViewer—your go-to for unlocking effortless control and collaboration across devices.
Tools Reviewed
All tools were independently evaluated for this comparison
Referenced in the comparison table and product reviews above.