Quick Overview
- 1#1: Passare - Cloud-based funeral home management software that streamlines case management, family communication, accounting, and reporting.
- 2#2: CRaKN - Cloud-native platform for funeral homes offering end-to-end operations from arrangements to interment with mobile access.
- 3#3: FuneralOne - All-in-one digital solution providing websites, CRM, and merchandising tools tailored for funeral homes.
- 4#4: Fidelis - Comprehensive funeral information management system handling cases, contracts, trusts, and general ledger.
- 5#5: Engage - Integrated software for funeral homes focusing on case management, scheduling, and family portals.
- 6#6: FrontRunner Professional - Funeral home case management software with features for arrangements, invoicing, and cemetery integration.
- 7#7: PrefNeed - Preneed sales and management software designed specifically for funeral homes to handle advance planning.
- 8#8: Trustworthy - Preneed and at-need software platform for funeral homes with funding and contract management.
- 9#9: Memoriams - Digital tribute and website platform for funeral homes to create online memorials and manage services.
- 10#10: PlotBox - Cemetery and cremation management software with funeral home integration for records and sales.
Tools were selected based on feature functionality, user experience, reliability, and overall value, with a focus on those that best address the day-to-day challenges of managing a funeral home.
Comparison Table
This comparison table explores top funeral home software tools like Passare, CRaKN, FuneralOne, Fidelis, and Engage, helping readers understand each solution's key features and practical fit. It outlines functionality, usability, and core capabilities to simplify identifying the right software for managing end-of-life services and administrative tasks.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Passare Cloud-based funeral home management software that streamlines case management, family communication, accounting, and reporting. | specialized | 9.6/10 | 9.8/10 | 9.4/10 | 9.2/10 |
| 2 | CRaKN Cloud-native platform for funeral homes offering end-to-end operations from arrangements to interment with mobile access. | specialized | 9.2/10 | 9.5/10 | 8.7/10 | 9.0/10 |
| 3 | FuneralOne All-in-one digital solution providing websites, CRM, and merchandising tools tailored for funeral homes. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 4 | Fidelis Comprehensive funeral information management system handling cases, contracts, trusts, and general ledger. | enterprise | 8.2/10 | 8.8/10 | 7.4/10 | 8.0/10 |
| 5 | Engage Integrated software for funeral homes focusing on case management, scheduling, and family portals. | specialized | 7.9/10 | 8.2/10 | 8.6/10 | 7.4/10 |
| 6 | FrontRunner Professional Funeral home case management software with features for arrangements, invoicing, and cemetery integration. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 7 | PrefNeed Preneed sales and management software designed specifically for funeral homes to handle advance planning. | specialized | 6.8/10 | 5.9/10 | 8.4/10 | 7.1/10 |
| 8 | Trustworthy Preneed and at-need software platform for funeral homes with funding and contract management. | specialized | 6.2/10 | 5.8/10 | 7.1/10 | 6.5/10 |
| 9 | Memoriams Digital tribute and website platform for funeral homes to create online memorials and manage services. | specialized | 6.8/10 | 6.5/10 | 8.2/10 | 7.0/10 |
| 10 | PlotBox Cemetery and cremation management software with funeral home integration for records and sales. | enterprise | 6.2/10 | 6.0/10 | 7.2/10 | 6.5/10 |
Cloud-based funeral home management software that streamlines case management, family communication, accounting, and reporting.
Cloud-native platform for funeral homes offering end-to-end operations from arrangements to interment with mobile access.
All-in-one digital solution providing websites, CRM, and merchandising tools tailored for funeral homes.
Comprehensive funeral information management system handling cases, contracts, trusts, and general ledger.
Integrated software for funeral homes focusing on case management, scheduling, and family portals.
Funeral home case management software with features for arrangements, invoicing, and cemetery integration.
Preneed sales and management software designed specifically for funeral homes to handle advance planning.
Preneed and at-need software platform for funeral homes with funding and contract management.
Digital tribute and website platform for funeral homes to create online memorials and manage services.
Cemetery and cremation management software with funeral home integration for records and sales.
Passare
specializedCloud-based funeral home management software that streamlines case management, family communication, accounting, and reporting.
FamilyLink Portal: Secure, real-time online access for families to view arrangements, documents, pay invoices, and communicate directly.
Passare is a leading cloud-based funeral home management software that provides end-to-end case management for preneed and at-need services, streamlining arrangements, scheduling, family communications, and administrative tasks. It features a secure FamilyLink portal for families to access case information, make payments, and collaborate with staff in real-time. The platform integrates seamlessly with QuickBooks, embalming software, and merchandising tools, while offering robust reporting and analytics to optimize operations and profitability.
Pros
- Comprehensive all-in-one case management covering arrangements to accounting
- Intuitive FamilyLink portal for seamless family engagement and payments
- Strong integrations and mobile accessibility for on-the-go staff
Cons
- Pricing can be steep for very small operations
- Initial setup and training may require time investment
- Advanced customizations limited to higher tiers
Best For
Mid-sized to large funeral homes looking for a modern, scalable platform to digitize operations and enhance family interactions.
Pricing
Tiered plans (Essential ~$299/month, Professional ~$499/month, Enterprise custom) per location, with annual discounts available.
CRaKN
specializedCloud-native platform for funeral homes offering end-to-end operations from arrangements to interment with mobile access.
The interactive Family Portal enabling self-service online arrangements, payments, and merchandise selection.
CRaKN is a comprehensive cloud-based CRM and management platform designed specifically for funeral homes, handling everything from case intake and arrangement conferences to aftercare and family communications. It features integrated tools like custom location websites, online arrangement portals, payment processing, inventory management, and reporting. The software emphasizes family engagement and operational efficiency, with mobile access and integrations for accounting and merchandising.
Pros
- All-in-one platform reduces need for multiple tools
- Strong family portal for 24/7 online arrangements and communication
- Customizable websites and robust reporting for multi-location operations
Cons
- Steep initial learning curve for full customization
- Pricing can escalate for larger firms with add-ons
- Limited third-party integrations compared to some competitors
Best For
Mid-to-large funeral homes seeking an integrated solution with advanced family engagement and website capabilities.
Pricing
Custom pricing starting at around $299/month per location, with tiers based on features and scale.
FuneralOne
specializedAll-in-one digital solution providing websites, CRM, and merchandising tools tailored for funeral homes.
Integrated eMerchandising with real-time inventory and eCommerce for seamless online sales of funeral products
FuneralOne is a comprehensive all-in-one funeral home software platform designed to manage every aspect of funeral home operations, from case management and family arrangements to website building, merchandising, and accounting integration. It offers tools like online obituary publishing, tribute walls, eMerchandising for direct sales of caskets and urns, and a client family portal for seamless communication and payments. With its robust ecosystem, it helps funeral professionals reduce administrative burdens and enhance digital presence, making it a top choice for modernizing funeral home workflows.
Pros
- All-in-one platform covering case management, merchandising, websites, and accounting
- Powerful eMerchandising and website builder for boosting online sales and presence
- Strong industry-specific features like tribute walls and family portals
Cons
- Steep learning curve due to extensive features
- Custom pricing can be expensive for smaller homes
- Occasional reports of integration glitches with third-party tools
Best For
Mid-sized to large funeral homes seeking a fully integrated, feature-rich solution to handle high-volume operations and digital marketing.
Pricing
Custom subscription pricing starting at around $300-$600 per month per location, depending on modules and home size; quotes required.
Fidelis
enterpriseComprehensive funeral information management system handling cases, contracts, trusts, and general ledger.
Integrated Family Web Portal for secure online access to case details, payments, and obituaries
Fidelis by SRS Computing is a robust, on-premise funeral home management software that handles end-to-end operations, including case management, accounting, inventory control, and family communications. It supports compliance with state regulations for preneed and at-need services, with tools for contracts, payments, and reporting. Designed primarily for Windows environments, it emphasizes reliability and customization for funeral professionals.
Pros
- Comprehensive case management from first call to disposition
- Strong accounting and trust fund compliance tools
- Customizable reporting and regulatory adherence features
Cons
- Primarily desktop-based with limited cloud options
- Interface feels dated compared to modern SaaS competitors
- Steeper learning curve for new users without dedicated training
Best For
Established small to mid-sized funeral homes preferring reliable on-premise software with deep customization.
Pricing
One-time license starting around $6,000-$12,000 depending on modules, plus annual maintenance fees of 15-20% of license cost.
Engage
specializedIntegrated software for funeral homes focusing on case management, scheduling, and family portals.
Family Journeys: Customizable automated nurture sequences delivering grief support content and feedback requests over time.
Engage by Companion Technologies is a client relationship management (CRM) and engagement platform designed specifically for funeral homes to nurture families post-service. It provides automated communication workflows, digital memorials, surveys, and reputation management tools to build long-term relationships and generate referrals. While strong in family outreach, it complements rather than replaces full funeral home management systems.
Pros
- Automated email/SMS campaigns for family follow-ups
- Robust analytics and review generation tools
- User-friendly dashboard with mobile access
Cons
- Lacks core case management like arrangements or accounting
- Higher cost for small funeral homes
- Limited third-party integrations
Best For
Mid-sized funeral homes prioritizing family retention, reputation management, and referral growth over operational workflows.
Pricing
Starts at $299/month per location (billed annually), with custom enterprise pricing available.
FrontRunner Professional
specializedFuneral home case management software with features for arrangements, invoicing, and cemetery integration.
Integrated at-need and preneed case management with perpetual inventory tracking for seamless transitions
FrontRunner Professional is a Windows-based case management software designed specifically for funeral homes, streamlining the entire funeral process from initial family contact through case setup, arranging, disposition, and billing. It includes specialized modules for trust accounting, inventory management, merchandising, and reporting to ensure compliance and efficiency. The software emphasizes reliability for at-need and preneed cases, with strong integration options like QuickBooks.
Pros
- Comprehensive end-to-end case management tailored to funeral homes
- Robust trust accounting and preneed functionality
- Reliable on-premise performance with solid QuickBooks integration
Cons
- Desktop-only (not cloud-based), limiting remote access
- Interface appears dated compared to modern SaaS competitors
- Steeper learning curve for non-Windows users
Best For
Small to mid-sized funeral homes preferring stable, on-premise software with deep industry-specific tools over cloud flexibility.
Pricing
One-time license around $2,500-$5,000 per location plus $1,000-$2,000 annual support, or subscription starting at $150/month.
PrefNeed
specializedPreneed sales and management software designed specifically for funeral homes to handle advance planning.
Interactive real-time funeral quote comparison engine connecting consumers directly to providers
PrefNeed is a consumer-facing platform designed for pre-need funeral planning, enabling users to compare funeral homes, generate customized quotes, and explore funding options like insurance or savings plans. For funeral homes, it acts primarily as a lead generation and visibility tool, allowing providers to list services, manage pricing transparency, and capture inquiries from proactive planners. While it streamlines pre-arrangements, it lacks comprehensive back-office features typical of full funeral home management software.
Pros
- Strong focus on pre-need lead generation from motivated consumers
- Intuitive online planning tools that enhance transparency
- Easy setup for funeral homes to list and compare pricing
Cons
- Limited functionality for daily operations like case management or scheduling
- Not a complete ERP solution, missing inventory and billing integrations
- Pricing model lacks upfront transparency for providers
Best For
Funeral homes prioritizing pre-need sales growth and online consumer outreach over full operational management.
Pricing
Custom subscription tiers starting around $199/month for basic listings, scaling to $500+ for premium lead access and analytics; free consumer tools.
Trustworthy
specializedPreneed and at-need software platform for funeral homes with funding and contract management.
Advanced audit logging and tamper-proof document storage for ensuring trust in legal funeral contracts
Trustworthy is a cloud-based platform designed primarily for general business trust and compliance management, but adapted for funeral homes to handle secure client data, contract management, and basic scheduling. It emphasizes data security and audit trails, making it suitable for regulatory compliance in sensitive industries like funeral services. However, it lacks specialized features like memorial websites, embalming tracking, or family portals found in dedicated funeral software.
Pros
- Strong emphasis on data security and compliance suitable for handling sensitive family information
- Intuitive interface for basic task management and scheduling
- Affordable entry-level pricing for small operations
Cons
- Lacks core funeral-specific tools like casket inventory, service planning, or online obituaries
- Limited integrations with industry-standard accounting or CRM systems
- Customization options are basic and not tailored to funeral workflows
Best For
Small funeral homes prioritizing data security over comprehensive operational tools.
Pricing
Starts at $49/month for basic plan, up to $199/month for enterprise with advanced compliance features; annual discounts available.
Memoriams
specializedDigital tribute and website platform for funeral homes to create online memorials and manage services.
Interactive tribute walls with unlimited guest contributions, photos, and stories
Memoriams is a web-based platform specializing in creating customizable online memorials, obituaries, and tribute pages for funeral homes and families. It enables users to build digital guest books, photo galleries, and interactive tribute walls where visitors can leave condolences and memories. While focused on enhancing the memorial experience, it lacks broader funeral home management tools like case tracking or billing.
Pros
- Intuitive interface for quick memorial setup
- Highly customizable templates and designs
- Boosts family engagement through interactive tribute features
Cons
- Limited to memorial services, no operational management tools
- Few integrations with full funeral home software
- Scalability issues for high-volume funeral homes
Best For
Small funeral homes or directors seeking an affordable way to offer modern online memorials without comprehensive case management.
Pricing
Pay-per-memorial starting at $49 or monthly subscriptions from $99 for unlimited use; custom enterprise plans available.
PlotBox
enterpriseCemetery and cremation management software with funeral home integration for records and sales.
Interactive GIS plot mapping for real-time visual management of cemetery spaces
PlotBox is a cemetery and crematorium management software that excels in plot mapping, burial reservations, interment records, and online memorials. It streamlines post-funeral processes like grave allocation, compliance reporting, and family genealogy services. While useful for funeral homes handling burials, it lacks comprehensive tools for arrangement conferences, merchandising, or service scheduling typically needed in full funeral home operations.
Pros
- Powerful GIS-based plot mapping for visual grave management
- Integrated online memorials and family portals
- Strong compliance and reporting for regulatory needs
Cons
- Limited support for core funeral home tasks like case management and contracts
- No built-in payment processing or merchandising catalogs
- Primarily tailored to cemeteries rather than full funeral workflows
Best For
Funeral homes with cemetery operations or those needing robust burial and plot tracking alongside basic memorial services.
Pricing
Custom pricing via quote; modular plans start around $100-200/month per user, scaling with features and cemetery size.
Conclusion
After reviewing the top 10 funeral home software tools, Passare emerges as the leading choice, streamlining case management, communication, accounting, and reporting. Close contenders include CRaKN, which excels with cloud-native end-to-end operations and mobile access, and FuneralOne, a robust digital solution offering websites, CRM, and merchandising tools to suit varied needs. Each tool brings unique strengths, but Passare sets the standard for comprehensive efficiency.
Explore Passare today to transform your funeral home operations—its integrated features are designed to simplify tasks and strengthen family relationships.
Tools Reviewed
All tools were independently evaluated for this comparison
