Quick Overview
- 1#1: Everbridge - Comprehensive critical event management platform for mass notifications, incident response, and situational awareness during emergencies.
- 2#2: WebEOC - Web-based emergency operations center software for real-time coordination, resource tracking, and multi-agency collaboration.
- 3#3: Veoci - No-code platform for building custom emergency management workflows, dashboards, and communication tools.
- 4#4: OnSolve - Critical communications and mass notification system for rapid emergency alerts and response orchestration.
- 5#5: AlertMedia - Modern emergency communication platform with two-way messaging, threat intelligence, and employee safety tools.
- 6#6: BlackBerry AtHoc - Secure crisis communication network for delivering alerts, managing incidents, and ensuring personnel accountability.
- 7#7: Resolver - Integrated risk intelligence and emergency management suite for incident reporting, response planning, and analytics.
- 8#8: Crises Control - Cloud-based incident management software for team collaboration, task assignment, and real-time updates during crises.
- 9#9: ServiceNow Emergency Response - Enterprise workflow platform with modules for emergency response coordination, case management, and field operations.
- 10#10: Esri ArcGIS for Emergency Management - GIS-powered solution for mapping disasters, resource allocation, damage assessment, and situational awareness.
Ranked based on a rigorous evaluation of core features (including notification speed, collaboration tools, and situational awareness), usability, market resilience, and value, ensuring they meet the diverse needs of organizations ranging from first responders to enterprise teams.
Comparison Table
Effective emergency management software is essential for streamlining crisis responses, and this comparison table evaluates tools like Everbridge, WebEOC, Veoci, OnSolve, AlertMedia, and more, outlining key features, scalability, and usability to help readers find the right fit for their organization.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Everbridge Comprehensive critical event management platform for mass notifications, incident response, and situational awareness during emergencies. | enterprise | 9.7/10 | 9.9/10 | 8.7/10 | 9.2/10 |
| 2 | WebEOC Web-based emergency operations center software for real-time coordination, resource tracking, and multi-agency collaboration. | enterprise | 9.1/10 | 9.4/10 | 8.3/10 | 8.7/10 |
| 3 | Veoci No-code platform for building custom emergency management workflows, dashboards, and communication tools. | specialized | 8.7/10 | 9.1/10 | 8.9/10 | 8.2/10 |
| 4 | OnSolve Critical communications and mass notification system for rapid emergency alerts and response orchestration. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 5 | AlertMedia Modern emergency communication platform with two-way messaging, threat intelligence, and employee safety tools. | specialized | 8.7/10 | 9.3/10 | 8.4/10 | 7.9/10 |
| 6 | BlackBerry AtHoc Secure crisis communication network for delivering alerts, managing incidents, and ensuring personnel accountability. | enterprise | 8.6/10 | 9.2/10 | 7.8/10 | 8.1/10 |
| 7 | Resolver Integrated risk intelligence and emergency management suite for incident reporting, response planning, and analytics. | enterprise | 8.2/10 | 8.5/10 | 7.8/10 | 8.0/10 |
| 8 | Crises Control Cloud-based incident management software for team collaboration, task assignment, and real-time updates during crises. | specialized | 8.0/10 | 8.4/10 | 7.8/10 | 7.6/10 |
| 9 | ServiceNow Emergency Response Enterprise workflow platform with modules for emergency response coordination, case management, and field operations. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 10 | Esri ArcGIS for Emergency Management GIS-powered solution for mapping disasters, resource allocation, damage assessment, and situational awareness. | specialized | 8.0/10 | 9.2/10 | 6.8/10 | 7.5/10 |
Comprehensive critical event management platform for mass notifications, incident response, and situational awareness during emergencies.
Web-based emergency operations center software for real-time coordination, resource tracking, and multi-agency collaboration.
No-code platform for building custom emergency management workflows, dashboards, and communication tools.
Critical communications and mass notification system for rapid emergency alerts and response orchestration.
Modern emergency communication platform with two-way messaging, threat intelligence, and employee safety tools.
Secure crisis communication network for delivering alerts, managing incidents, and ensuring personnel accountability.
Integrated risk intelligence and emergency management suite for incident reporting, response planning, and analytics.
Cloud-based incident management software for team collaboration, task assignment, and real-time updates during crises.
Enterprise workflow platform with modules for emergency response coordination, case management, and field operations.
GIS-powered solution for mapping disasters, resource allocation, damage assessment, and situational awareness.
Everbridge
enterpriseComprehensive critical event management platform for mass notifications, incident response, and situational awareness during emergencies.
Integrated Threat, Risk, and Incident (TRI) platform that combines real-time global threat intelligence with automated workflows for proactive crisis response
Everbridge is a leading critical event management platform that enables organizations to prepare for, respond to, and recover from emergencies through unified communication and automation. It provides mass notifications across multiple channels, real-time threat intelligence, incident management workflows, and situation awareness tools. Widely used by enterprises, governments, and public safety agencies, it ensures rapid, reliable alerts to protect people and maintain operations during crises.
Pros
- Comprehensive end-to-end critical event management covering notifications, intelligence, and recovery
- Carrier-grade reliability with 99.999% uptime and billions of messages delivered per hour
- Extensive integrations with 200+ systems and multi-channel delivery (SMS, voice, email, app pushes)
Cons
- High enterprise-level pricing not suitable for small businesses
- Complex initial setup and configuration for advanced features
- Steep learning curve for non-technical users
Best For
Large enterprises, government agencies, and public safety organizations needing scalable, mission-critical emergency communication and management.
Pricing
Custom quote-based pricing; annual subscriptions typically start at $25,000+ for mid-sized deployments, scaling with users, messages, and modules.
WebEOC
enterpriseWeb-based emergency operations center software for real-time coordination, resource tracking, and multi-agency collaboration.
Dynamic WebEOC Boards for instant, customizable real-time information sharing and situational reports
WebEOC is a robust, web-based emergency management platform designed for real-time collaboration, situational awareness, and resource coordination during incidents. It enables organizations to create customizable web boards for sharing reports, tracking resources, and integrating GIS data across agencies. Widely used by government entities and emergency responders, it supports all phases of emergency management from preparedness to recovery.
Pros
- Highly scalable for multi-agency, large-scale incidents
- Strong GIS and real-time data integration
- Proven reliability with extensive use in real-world disasters
Cons
- Steep learning curve for advanced customization
- Enterprise pricing requires custom quotes
- Interface feels dated compared to modern SaaS tools
Best For
Large government agencies and multi-jurisdictional emergency operations centers needing robust, secure collaboration tools.
Pricing
Custom enterprise subscription pricing, typically starting at $10,000+ annually based on users and modules; quotes required.
Veoci
specializedNo-code platform for building custom emergency management workflows, dashboards, and communication tools.
No-code drag-and-drop app builder optimized for emergency operations centers
Veoci is a no-code platform designed for building custom applications tailored to emergency management, crisis response, and public safety operations. It excels in creating workflows for incident tracking, resource allocation, mass notifications, and real-time collaboration across agencies. With GIS integration, mobile accessibility, and robust dashboards, it supports scalable solutions for governments, healthcare, and enterprises handling emergencies.
Pros
- Highly customizable no-code builder for tailored emergency apps
- Strong real-time collaboration and GIS mapping capabilities
- Enterprise-grade security and multi-agency coordination tools
Cons
- Pricing lacks transparency and can be high for smaller organizations
- Initial setup requires time to design complex workflows
- Fewer pre-built templates compared to specialized competitors
Best For
Government agencies, healthcare systems, and large enterprises needing flexible, custom emergency management platforms.
Pricing
Custom enterprise pricing starting around $500/month per user or deployment; contact sales for quotes based on scale and features.
OnSolve
enterpriseCritical communications and mass notification system for rapid emergency alerts and response orchestration.
Advanced geospatial targeting and multi-modal alerting (ATOM platform) for hyper-precise, instant crisis notifications across global operations
OnSolve offers a robust critical event management platform tailored for emergency preparedness, response, and recovery, serving enterprises, governments, and critical infrastructure. It includes mass notification via multi-channel delivery (voice, SMS, email, digital signage), incident management with no-code workflows through Veoci, and travel risk intelligence. The suite emphasizes real-time situational awareness with geospatial targeting, analytics, and integrations for seamless crisis coordination.
Pros
- Highly reliable multi-channel mass notifications with geo-fencing for targeted alerts
- Scalable incident management with no-code automation and strong analytics
- Proven track record in high-stakes environments like government and utilities
Cons
- Steep learning curve and complex initial setup for non-technical users
- Custom enterprise pricing can be prohibitively expensive for smaller organizations
- Limited out-of-the-box integrations compared to some competitors
Best For
Large enterprises, government agencies, and critical infrastructure operators requiring enterprise-grade, globally scalable emergency communication and incident management.
Pricing
Custom quote-based pricing; typically starts at $5,000–$20,000+ per month for enterprise deployments, depending on users, features, and scale.
AlertMedia
specializedModern emergency communication platform with two-way messaging, threat intelligence, and employee safety tools.
Automated geofenced alerts powered by real-time global threat intelligence
AlertMedia is a critical event management platform that enables organizations to send mass notifications, monitor threats, and ensure employee safety during emergencies, crises, and natural disasters. It supports multi-channel communication including SMS, voice calls, email, push notifications, and desktop alerts, with geofencing for targeted messaging. The software also integrates real-time threat intelligence and two-way communication for effective incident response and recovery.
Pros
- Lightning-fast multi-channel mass notifications
- Real-time threat intelligence with automated alerts
- Robust mobile app for employee check-ins and safety
Cons
- High pricing suitable mainly for enterprises
- Steep learning curve for advanced customization
- Limited integration options compared to competitors
Best For
Mid-to-large organizations requiring rapid crisis communication and global threat monitoring for distributed workforces.
Pricing
Custom quote-based pricing; typically starts at $3-5 per user/month for basic plans, scaling to enterprise tiers with annual contracts.
BlackBerry AtHoc
enterpriseSecure crisis communication network for delivering alerts, managing incidents, and ensuring personnel accountability.
High-assurance delivery across 100+ channels with intelligent routing and failover for mission-critical reliability during emergencies
BlackBerry AtHoc is a robust crisis communication and emergency management platform tailored for large organizations, governments, and public safety agencies to deliver targeted mass notifications during critical incidents. It enables rapid dissemination of alerts via over 100 channels, including SMS, voice calls, email, mobile apps, desktop banners, IP speakers, and digital signage, with features for two-way communication and personnel accountability. The platform also includes incident management workflows, geospatial targeting, and post-event analytics to enhance preparedness and response effectiveness.
Pros
- Multi-channel delivery with near-100% assured messaging and geospatial targeting for precise alerts
- Enterprise-grade security and compliance (FedRAMP, CJIS) ideal for government and critical infrastructure
- Advanced incident management, accountability checks, and real-time analytics for comprehensive crisis response
Cons
- High cost structure suited mainly for large enterprises, less viable for SMBs
- Steep learning curve and complex initial setup requiring IT expertise
- Limited out-of-the-box customizations without professional services
Best For
Large enterprises, government agencies, and public safety organizations needing secure, scalable crisis communication and incident management.
Pricing
Custom quote-based enterprise pricing, typically subscription model starting at $5-15 per user/month with volume discounts and add-ons for advanced features.
Resolver
enterpriseIntegrated risk intelligence and emergency management suite for incident reporting, response planning, and analytics.
Unified GRC platform that seamlessly combines incident management with enterprise-wide risk and compliance tools for holistic emergency preparedness.
Resolver is a comprehensive governance, risk, and compliance (GRC) platform with specialized modules for emergency management, enabling organizations to handle incidents, crises, and business continuity effectively. It provides real-time incident reporting, mobile access for field teams, collaborative dashboards, and automated workflows to coordinate responses. The software integrates risk assessment, resource allocation, and post-event analytics, making it suitable for proactive and reactive emergency scenarios.
Pros
- Highly customizable workflows tailored to specific emergency protocols
- Strong integrations with enterprise systems like ERP and communication tools
- Robust analytics and reporting for compliance and lessons learned
Cons
- Steep learning curve for non-technical users
- Pricing can be prohibitive for small organizations
- Some advanced features require additional modules
Best For
Mid-to-large enterprises seeking an integrated GRC platform with scalable emergency management capabilities.
Pricing
Custom enterprise pricing starting at around $50,000 annually, based on modules, users, and deployment scale.
Crises Control
specializedCloud-based incident management software for team collaboration, task assignment, and real-time updates during crises.
Crisis Control Room providing a single-pane-of-glass dashboard for real-time situational awareness and command.
Crises Control is a cloud-based crisis management platform that enables organizations to detect, respond to, and recover from emergencies through centralized incident management. It supports real-time collaboration, multi-channel mass notifications (SMS, email, voice, social media), customizable workflows, and post-incident reporting. The software is designed for scalability, serving enterprises across industries like government, healthcare, and manufacturing.
Pros
- Powerful multi-channel notification system for rapid alerts
- Customizable workflows and incident dashboards for efficient response
- Strong scalability and integrations with tools like Slack and Microsoft Teams
Cons
- Pricing can be steep for small organizations
- Steeper learning curve for advanced customization
- Limited built-in analytics compared to top competitors
Best For
Mid-to-large enterprises and public sector organizations needing robust, scalable crisis communication and coordination tools.
Pricing
Quote-based subscription pricing starting around $500/month for basic plans, scaling with users, notifications, and features.
ServiceNow Emergency Response
enterpriseEnterprise workflow platform with modules for emergency response coordination, case management, and field operations.
Unified Operations Workspace for real-time multi-agency collaboration and dynamic response orchestration
ServiceNow Emergency Response is a module within the ServiceNow platform tailored for emergency management, enabling organizations to handle incidents from detection through response and recovery. It provides tools for real-time collaboration, resource allocation, workflow automation, and integration with GIS and external systems for situational awareness. Designed primarily for public sector and large enterprises, it unifies operations across teams and agencies during crises like natural disasters or public safety events.
Pros
- Seamless integration with the broader ServiceNow ecosystem for IT and operational workflows
- Advanced automation and AI-driven insights for incident prioritization and resource management
- Scalable for enterprise-level coordination across multiple agencies and locations
Cons
- Steep learning curve due to the platform's complexity
- High implementation and customization costs
- Less ideal for small organizations without existing ServiceNow infrastructure
Best For
Large enterprises and government agencies needing a robust, integrated emergency management system within an existing IT service management platform.
Pricing
Quote-based enterprise pricing, typically starting at $100-$200 per user/month depending on modules and scale, with custom implementation fees.
Esri ArcGIS for Emergency Management
specializedGIS-powered solution for mapping disasters, resource allocation, damage assessment, and situational awareness.
AI-powered Rapid Damage Assessment using high-resolution imagery and change detection
Esri ArcGIS for Emergency Management is a GIS-powered platform tailored for all phases of emergency management, including preparedness, response, recovery, and mitigation. It leverages spatial analytics for real-time situational awareness, damage assessment, resource allocation, and evacuation planning through interactive maps and dashboards. The solution integrates seamlessly with the broader ArcGIS ecosystem, enabling collaboration among agencies and stakeholders.
Pros
- Advanced geospatial analytics and AI-driven damage assessment
- Real-time collaboration tools and Common Operating Picture
- Scalable enterprise deployment with extensive integrations
Cons
- Steep learning curve requiring GIS expertise
- High cost for full deployment
- Overkill for small-scale or non-GIS focused teams
Best For
Large government agencies and enterprise organizations needing robust spatial intelligence for complex emergency operations.
Pricing
Subscription-based; ArcGIS Online starts at ~$100/user/year, enterprise EM solutions require custom quotes often exceeding $10,000 annually.
Conclusion
The reviewed emergency management tools provide robust solutions with distinct strengths. Everbridge leads as the top choice, offering comprehensive critical event management across mass notifications, incident response, and situational awareness. WebEOC and Veoci stand out as strong alternatives, with WebEOC excelling in real-time EOC coordination and multi-agency collaboration, and Veoci offering no-code customization for workflows and communication. Together, they define leading approaches to emergency preparedness and response.
Explore Everbridge to leverage its all-in-one capabilities and enhance your organization's ability to manage emergencies effectively.
Tools Reviewed
All tools were independently evaluated for this comparison