Quick Overview
- 1#1: AfterShip - Provides universal package tracking and automated SMS/email notifications for delivery updates across 1,000+ carriers.
- 2#2: Route - Delivers real-time package tracking, proactive notifications, and customer self-service for e-commerce deliveries.
- 3#3: ShipStation - Automates shipping workflows with integrated tracking updates and customizable delivery notifications for online stores.
- 4#4: Onfleet - Manages last-mile deliveries with driver apps, live tracking, and automated customer notifications via SMS and email.
- 5#5: Shippo - Offers a shipping API for label creation, tracking events, and delivery status notifications across multiple carriers.
- 6#6: EasyPost - Simplifies shipping with APIs for rates, labels, tracking, and webhook-based delivery notifications.
- 7#7: ShipEngine - Provides a unified API for shipping, address validation, tracking, and real-time delivery notifications.
- 8#8: Detrack - Handles proof of delivery with electronic signatures, GPS tracking, and instant customer notifications.
- 9#9: Track-POD - Optimizes delivery routes with live tracking, electronic POD, and automated status notifications to customers.
- 10#10: Bringg - Orchestrates end-to-end logistics with real-time visibility, customer notifications, and delivery management.
We evaluated these tools based on key factors such as tracking capabilities, notification versatility (SMS, email, etc.), integration options, user-friendliness, and overall value, ensuring a comprehensive guide that balances functionality and practicality for businesses of all scales.
Comparison Table
Navigating delivery notification software? This comparison table breaks down top tools like AfterShip, Route, ShipStation, Onfleet, Shippo, and more, so you can identify which fits your needs. Learn how each handles real-time alerts, carrier integration, and user-friendliness to make an informed choice.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AfterShip Provides universal package tracking and automated SMS/email notifications for delivery updates across 1,000+ carriers. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 9.1/10 |
| 2 | Route Delivers real-time package tracking, proactive notifications, and customer self-service for e-commerce deliveries. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.8/10 |
| 3 | ShipStation Automates shipping workflows with integrated tracking updates and customizable delivery notifications for online stores. | enterprise | 8.6/10 | 9.0/10 | 8.8/10 | 8.2/10 |
| 4 | Onfleet Manages last-mile deliveries with driver apps, live tracking, and automated customer notifications via SMS and email. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Shippo Offers a shipping API for label creation, tracking events, and delivery status notifications across multiple carriers. | specialized | 8.5/10 | 9.0/10 | 8.0/10 | 9.2/10 |
| 6 | EasyPost Simplifies shipping with APIs for rates, labels, tracking, and webhook-based delivery notifications. | specialized | 8.2/10 | 8.7/10 | 7.4/10 | 8.5/10 |
| 7 | ShipEngine Provides a unified API for shipping, address validation, tracking, and real-time delivery notifications. | specialized | 8.2/10 | 8.7/10 | 7.1/10 | 8.0/10 |
| 8 | Detrack Handles proof of delivery with electronic signatures, GPS tracking, and instant customer notifications. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 7.6/10 |
| 9 | Track-POD Optimizes delivery routes with live tracking, electronic POD, and automated status notifications to customers. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 10 | Bringg Orchestrates end-to-end logistics with real-time visibility, customer notifications, and delivery management. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 7.9/10 |
Provides universal package tracking and automated SMS/email notifications for delivery updates across 1,000+ carriers.
Delivers real-time package tracking, proactive notifications, and customer self-service for e-commerce deliveries.
Automates shipping workflows with integrated tracking updates and customizable delivery notifications for online stores.
Manages last-mile deliveries with driver apps, live tracking, and automated customer notifications via SMS and email.
Offers a shipping API for label creation, tracking events, and delivery status notifications across multiple carriers.
Simplifies shipping with APIs for rates, labels, tracking, and webhook-based delivery notifications.
Provides a unified API for shipping, address validation, tracking, and real-time delivery notifications.
Handles proof of delivery with electronic signatures, GPS tracking, and instant customer notifications.
Optimizes delivery routes with live tracking, electronic POD, and automated status notifications to customers.
Orchestrates end-to-end logistics with real-time visibility, customer notifications, and delivery management.
AfterShip
specializedProvides universal package tracking and automated SMS/email notifications for delivery updates across 1,000+ carriers.
Smart Update™ technology for AI-powered, accurate tracking across 1,100+ global carriers without manual mapping.
AfterShip is a leading delivery notification and package tracking platform that supports over 1,100 carriers worldwide, providing real-time updates via email, SMS, push notifications, and webhooks. It enables e-commerce businesses to automate customer communications, branded tracking pages, and proactive alerts to reduce support inquiries and boost satisfaction. The platform also includes analytics, automation rules, and integrations with major e-commerce tools like Shopify and WooCommerce for seamless operations.
Pros
- Supports 1,100+ carriers with 99% tracking accuracy
- Customizable multi-channel notifications (email, SMS, WhatsApp)
- Robust analytics and automation to minimize support tickets
Cons
- Pricing scales quickly with shipment volume
- Advanced features have a moderate learning curve
- Occasional delays in niche carrier updates
Best For
Mid-to-large e-commerce businesses needing scalable, multi-carrier tracking and automated customer notifications.
Pricing
Free plan for up to 50 shipments/month; paid plans start at $119/month (Essential, 500 shipments) up to $1,199/month (Pro, 50,000 shipments), with custom enterprise options.
Route
specializedDelivers real-time package tracking, proactive notifications, and customer self-service for e-commerce deliveries.
Proactive, AI-driven delay predictions and notifications that alert customers before issues impact delivery
Route is a post-purchase optimization platform specializing in delivery notifications for e-commerce businesses, offering real-time package tracking across 200+ carriers worldwide. It provides automated SMS, email, and in-app notifications to keep customers informed about shipment status, delays, and delivery ETAs. Beyond notifications, Route includes customer self-service tools, visual tracking maps, package insurance via Route Protect, and returns management to reduce support inquiries and boost satisfaction.
Pros
- Multi-carrier real-time tracking with visual maps and accurate ETAs
- Highly customizable proactive notifications via SMS, email, and push
- Built-in insurance and returns portal that streamlines customer service
Cons
- Pricing tiers can become costly for very high-volume stores
- Advanced analytics and custom branding require higher plans
- Initial setup integrations may need developer help for non-Shopify platforms
Best For
Mid-to-large e-commerce brands on Shopify or similar platforms seeking to optimize delivery communications and reduce customer service costs.
Pricing
Free for up to 50 orders/month; paid plans start at $25/month (up to 500 orders), scaling to $599+/month for 50,000+ orders, with enterprise custom pricing.
ShipStation
enterpriseAutomates shipping workflows with integrated tracking updates and customizable delivery notifications for online stores.
Branded, shareable tracking pages that provide customers with a seamless, carrier-agnostic view of delivery status
ShipStation is a robust shipping and fulfillment platform that excels in automating delivery notifications through integrations with major carriers like UPS, FedEx, and USPS. It enables businesses to send customizable email and SMS updates for order shipped, in transit, out for delivery, and delivered statuses, complete with real-time tracking links. While primarily designed for e-commerce shipping management, its notification features provide reliable, branded customer communication to reduce inquiries and improve satisfaction.
Pros
- Seamless multi-carrier integrations for accurate real-time tracking and notifications
- Customizable branded emails, SMS, and public tracking pages
- Automation rules that trigger notifications at key shipment milestones
Cons
- Notifications are bundled within broader shipping tools, potentially overkill for notification-only use
- Pricing scales quickly with shipment volume, limiting affordability for small users
- Setup requires initial configuration for optimal automation
Best For
E-commerce businesses managing high-volume shipping who need integrated, automated delivery notifications alongside order fulfillment.
Pricing
Starts at $9/month (Starter, up to 50 shipments) to $159/month (Pro, 5,000 shipments), with custom Enterprise pricing.
Onfleet
specializedManages last-mile deliveries with driver apps, live tracking, and automated customer notifications via SMS and email.
Automated, dynamic ETA notifications that update in real-time based on actual traffic and route changes
Onfleet is a comprehensive last-mile delivery management platform that excels in providing real-time tracking and automated notifications to customers about delivery status updates. It enables businesses to dispatch drivers, optimize routes, and capture proof of delivery including photos, signatures, and barcodes. The software integrates seamlessly with e-commerce platforms to trigger notifications via SMS, email, or in-app alerts, ensuring transparency throughout the delivery process.
Pros
- Robust automated notifications with dynamic ETAs via SMS, email, and push
- Real-time GPS tracking and proof of delivery capture
- Strong integrations with Shopify, WooCommerce, and other e-commerce tools
Cons
- Pricing starts high, which may deter small businesses
- Advanced customization requires some learning curve
- Limited built-in analytics compared to enterprise competitors
Best For
Mid-sized logistics companies or e-commerce businesses with moderate to high delivery volumes needing reliable customer notifications and tracking.
Pricing
Starts at $550/month (Essentials plan for up to 500 tasks), with Advanced at $775/month and custom Enterprise; per-task billing available from $0.59/task.
Shippo
specializedOffers a shipping API for label creation, tracking events, and delivery status notifications across multiple carriers.
Branded tracking pages that provide a unified, customized view of shipments across all carriers
Shippo is a versatile shipping API and platform that enables businesses to generate labels, compare rates, and manage tracking across 85+ carriers like USPS, UPS, and FedEx. As a delivery notification solution, it offers real-time tracking updates, branded tracking pages, and automated email/SMS notifications to keep customers informed from shipment to delivery. It integrates easily with e-commerce platforms such as Shopify and WooCommerce for seamless post-purchase experiences.
Pros
- Multi-carrier support for comprehensive tracking and notifications
- Cost-effective pay-per-shipment pricing with no monthly fees
- Robust API and pre-built integrations for quick setup
Cons
- Dashboard can feel developer-oriented for non-technical users
- Advanced notification customization requires coding
- Support response times slower on lower-volume plans
Best For
E-commerce businesses and developers seeking affordable, scalable shipping with integrated delivery notifications.
Pricing
Pay-as-you-go starting at $0.05 per label (free for first 100 shipments/month); volume discounts and bundles available.
EasyPost
specializedSimplifies shipping with APIs for rates, labels, tracking, and webhook-based delivery notifications.
Unified tracking API aggregating real-time data from 100+ carriers into a single webhook endpoint
EasyPost is a robust shipping API platform that enables developers to integrate shipping rates, label generation, tracking, and delivery notifications across over 100 carriers worldwide. It excels in real-time tracking updates via webhooks, allowing seamless automation of customer notifications through SMS, email, or custom apps. Primarily designed for e-commerce and logistics businesses, it streamlines post-purchase experiences with reliable shipment visibility.
Pros
- Extensive multi-carrier support for unified tracking and notifications
- Real-time webhooks for automated delivery status updates
- Scalable pay-as-you-go pricing with no long-term contracts
Cons
- Requires developer expertise for integration and customization
- Limited built-in no-code tools for non-technical users
- Additional fees can add up for high-volume notification usage
Best For
E-commerce platforms and logistics companies with development teams needing scalable, API-driven delivery notifications.
Pricing
Pay-as-you-go model: Free tier for testing, then $0.05 per shipment/label + usage-based fees for tracking/notifications (e.g., $1+ monthly minimum for production).
ShipEngine
specializedProvides a unified API for shipping, address validation, tracking, and real-time delivery notifications.
Unified multi-carrier tracking API that triggers automated, branded notifications across email and SMS without per-carrier integrations
ShipEngine is a robust API platform for shipping automation, enabling businesses to integrate with over 40 carriers for rates, labels, tracking, and delivery notifications. It specializes in automated shipment updates, sending branded email and SMS notifications for key events like shipment creation, in-transit updates, and delivery confirmation. This makes it ideal for e-commerce operations seeking seamless, multi-carrier customer communication without custom development per carrier.
Pros
- Multi-carrier support (40+ carriers) for unified tracking and notifications
- Customizable, automated email/SMS delivery alerts with branding
- Seamless API integrations with platforms like Shopify, WooCommerce, and BigCommerce
Cons
- Developer-focused API requires coding knowledge for setup
- Usage-based pricing can escalate with high volumes
- Overkill for businesses needing only basic notifications without full shipping tools
Best For
Mid-to-large e-commerce businesses shipping with multiple carriers who need automated, scalable delivery notifications integrated into their tech stack.
Pricing
Free for up to 500 shipments/month; tiered plans from $25/month for 501-1,000 shipments, scaling with volume (e.g., $0.05-$0.07 per additional shipment), plus carrier fees.
Detrack
specializedHandles proof of delivery with electronic signatures, GPS tracking, and instant customer notifications.
One-click proof of delivery with geofenced photo capture and instant customer notifications
Detrack is a cloud-based delivery management software focused on proof of delivery (POD) and real-time tracking for last-mile logistics. It enables drivers to capture GPS-stamped photos, electronic signatures, notes, and barcodes via a mobile app, while automatically sending SMS/email notifications to customers with delivery status updates. The platform also offers route optimization, customer self-service portals, and integrations with ERPs like QuickBooks and Xero.
Pros
- Comprehensive proof of delivery with mandatory photo capture and GPS verification
- Automated customer notifications via SMS/email with live tracking links
- Robust mobile app supporting offline mode and barcode scanning
Cons
- Pricing scales per driver, which can get expensive for large fleets
- Limited advanced analytics compared to enterprise competitors
- Occasional reports of mobile app glitches on older devices
Best For
Small to medium-sized delivery businesses seeking reliable proof of delivery and customer notifications without complex enterprise features.
Pricing
Starts at $25/driver/month (Essentials), $35/driver/month (Pro), with Enterprise custom pricing; volume discounts available.
Track-POD
specializedOptimizes delivery routes with live tracking, electronic POD, and automated status notifications to customers.
Shareable live GPS tracking links sent via notifications for real-time customer visibility
Track-POD is a robust delivery management platform focused on streamlining last-mile logistics with advanced notification features for customers. It provides real-time GPS tracking, automated SMS/email alerts for delivery status and ETAs, and electronic proof of delivery (POD) with photos and signatures shared directly with recipients. The software also includes route optimization, driver apps, and customer portals to enhance visibility and communication throughout the delivery process.
Pros
- Comprehensive real-time notifications including SMS, email, and live tracking links
- Strong proof of delivery system with photos, signatures, and geofencing
- Effective route optimization and multi-stop planning for efficient deliveries
Cons
- Interface can feel cluttered for beginners with a moderate learning curve
- Pricing scales quickly for larger fleets or advanced features
- Limited built-in reporting customization without higher tiers
Best For
Mid-sized logistics and e-commerce fulfillment companies needing reliable customer-facing delivery notifications and tracking.
Pricing
Starts at $29/driver/month (billed annually) for Basic plan; Pro at $49/driver/month; Enterprise custom.
Bringg
enterpriseOrchestrates end-to-end logistics with real-time visibility, customer notifications, and delivery management.
AI-driven proactive notifications that automatically adjust ETAs and alert customers of changes in real-time across preferred channels
Bringg is a robust delivery orchestration platform specializing in last-mile logistics, with advanced delivery notification capabilities that provide real-time ETAs, status updates, and proof of delivery to customers. It supports multi-channel notifications via SMS, email, WhatsApp, push notifications, and branded customer portals, integrating seamlessly with TMS, WMS, and e-commerce systems. The software enhances customer experience through proactive alerts for delays or changes, while offering dispatchers full visibility into operations.
Pros
- Multi-channel notifications (SMS, email, app, WhatsApp) with high personalization
- Real-time ETA predictions powered by AI and historical data
- Seamless integrations with major logistics and e-commerce platforms
Cons
- Enterprise-focused pricing can be prohibitive for SMBs
- Complex initial setup and customization requires dedicated IT resources
- Overkill for businesses needing only basic notification features
Best For
Mid-to-large enterprises with high-volume, complex last-mile delivery operations requiring sophisticated customer notifications and tracking.
Pricing
Custom enterprise pricing; typically starts at $20,000+ annually based on volume, users, and features (contact sales for quote).
Conclusion
The review of top delivery notification software emphasizes AfterShip as the leading choice, leveraging universal tracking and automated notifications across extensive carrier networks. Route and ShipStation follow closely, with distinct strengths—Route’s real-time updates and customer self-service, ShipStation’s workflow automation—making them standout options for diverse business needs. Together, these tools set the standard for efficient, transparent delivery management.
Elevate your delivery operations—begin with AfterShip to enjoy seamless tracking and proactive notifications that keep customers informed and your processes optimized.
Tools Reviewed
All tools were independently evaluated for this comparison
