Quick Overview
- 1#1: PointClickCare - Comprehensive cloud-based EHR platform for long-term care facilities managing resident health records, billing, staffing, and regulatory compliance.
- 2#2: MatrixCare - Integrated software suite for post-acute care including skilled nursing, home health, and hospice with advanced analytics and interoperability.
- 3#3: American HealthTech - POLARIS platform delivering EHR, revenue cycle management, and clinical decision support for long-term care providers.
- 4#4: SigmaCare - Real-time EHR solution for skilled nursing facilities focusing on care coordination, MDS assessments, and quality reporting.
- 5#5: CareDocs - All-in-one care management system for UK care homes handling rotas, digital care plans, eMAR, and CQC compliance.
- 6#6: Birdie - Digital care platform automating observations, task management, and compliance for residential care homes.
- 7#7: Access Care Planning - Integrated software for care planning, rostering, and financials tailored to UK domiciliary and residential care providers.
- 8#8: Eldermark - Operations platform streamlining admissions, care delivery, and billing for assisted living and memory care communities.
- 9#9: CareVoyant - Cloud-based platform for home health, hospice, and senior living with EVV, scheduling, and telehealth features.
- 10#10: Caresys - Flexible care management software for UK nursing and residential homes supporting assessments, care plans, and reporting.
These tools were chosen based on rigorous assessment of functionality, user-friendliness, integration strength, and overall value, ensuring they meet the evolving demands of modern care settings and deliver tangible long-term benefits.
Comparison Table
This comparison table explores key care home software tools, including PointClickCare, MatrixCare, American HealthTech, SigmaCare, CareDocs, and more, helping readers understand their unique features, usability, and suitability for different facility needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Comprehensive cloud-based EHR platform for long-term care facilities managing resident health records, billing, staffing, and regulatory compliance. | enterprise | 9.2/10 | 9.5/10 | 7.8/10 | 8.6/10 |
| 2 | MatrixCare Integrated software suite for post-acute care including skilled nursing, home health, and hospice with advanced analytics and interoperability. | enterprise | 9.2/10 | 9.5/10 | 8.1/10 | 8.7/10 |
| 3 | American HealthTech POLARIS platform delivering EHR, revenue cycle management, and clinical decision support for long-term care providers. | enterprise | 8.7/10 | 9.2/10 | 7.8/10 | 8.4/10 |
| 4 | SigmaCare Real-time EHR solution for skilled nursing facilities focusing on care coordination, MDS assessments, and quality reporting. | enterprise | 8.3/10 | 9.0/10 | 7.8/10 | 8.0/10 |
| 5 | CareDocs All-in-one care management system for UK care homes handling rotas, digital care plans, eMAR, and CQC compliance. | specialized | 8.7/10 | 8.9/10 | 9.1/10 | 8.2/10 |
| 6 | Birdie Digital care platform automating observations, task management, and compliance for residential care homes. | specialized | 8.4/10 | 8.6/10 | 9.1/10 | 7.8/10 |
| 7 | Access Care Planning Integrated software for care planning, rostering, and financials tailored to UK domiciliary and residential care providers. | specialized | 7.8/10 | 8.2/10 | 7.5/10 | 7.4/10 |
| 8 | Eldermark Operations platform streamlining admissions, care delivery, and billing for assisted living and memory care communities. | specialized | 8.4/10 | 9.0/10 | 8.2/10 | 7.9/10 |
| 9 | CareVoyant Cloud-based platform for home health, hospice, and senior living with EVV, scheduling, and telehealth features. | specialized | 8.2/10 | 8.8/10 | 7.7/10 | 8.0/10 |
| 10 | Caresys Flexible care management software for UK nursing and residential homes supporting assessments, care plans, and reporting. | specialized | 7.6/10 | 8.0/10 | 7.0/10 | 7.4/10 |
Comprehensive cloud-based EHR platform for long-term care facilities managing resident health records, billing, staffing, and regulatory compliance.
Integrated software suite for post-acute care including skilled nursing, home health, and hospice with advanced analytics and interoperability.
POLARIS platform delivering EHR, revenue cycle management, and clinical decision support for long-term care providers.
Real-time EHR solution for skilled nursing facilities focusing on care coordination, MDS assessments, and quality reporting.
All-in-one care management system for UK care homes handling rotas, digital care plans, eMAR, and CQC compliance.
Digital care platform automating observations, task management, and compliance for residential care homes.
Integrated software for care planning, rostering, and financials tailored to UK domiciliary and residential care providers.
Operations platform streamlining admissions, care delivery, and billing for assisted living and memory care communities.
Cloud-based platform for home health, hospice, and senior living with EVV, scheduling, and telehealth features.
Flexible care management software for UK nursing and residential homes supporting assessments, care plans, and reporting.
PointClickCare
enterpriseComprehensive cloud-based EHR platform for long-term care facilities managing resident health records, billing, staffing, and regulatory compliance.
Seamless end-to-end integration of clinical workflows, billing, and point-of-care documentation via the PointClickCare POC app for real-time accuracy and efficiency.
PointClickCare is a leading cloud-based electronic health record (EHR) platform tailored for senior care providers, including skilled nursing facilities, assisted living communities, and long-term care homes. It provides comprehensive tools for clinical documentation, medication management, care planning, resident assessments (like MDS 3.0), billing, and compliance reporting. The software enhances operational efficiency, supports interoperability with labs and pharmacies, and delivers actionable analytics to improve resident outcomes.
Pros
- Comprehensive all-in-one EHR with deep clinical and financial integration
- Excellent interoperability and regulatory compliance tools (e.g., MDS, PDPM)
- Scalable for multi-facility chains with robust analytics and 24/7 support
Cons
- Steep learning curve and complex interface for new users
- High implementation time and costs
- Customization can be pricey
Best For
Large-scale care home operators and skilled nursing facilities needing an enterprise-grade, fully integrated EHR solution.
Pricing
Custom enterprise pricing, typically $100-$250 per resident/month or per user, based on modules, facility size, and contract length; quotes required.
MatrixCare
enterpriseIntegrated software suite for post-acute care including skilled nursing, home health, and hospice with advanced analytics and interoperability.
Integrated Revenue Cycle Management that automates billing, claims processing, and reimbursement optimization in one platform
MatrixCare is a comprehensive EHR platform tailored for post-acute and long-term care, including care homes, skilled nursing facilities, and senior living communities. It provides tools for clinical documentation, resident assessment (including MDS 3.0), care planning, medication management, billing, and compliance reporting. The software emphasizes interoperability, workflow automation, and data analytics to enhance care quality and operational efficiency.
Pros
- Robust clinical and administrative modules with strong MDS and billing integration
- Excellent interoperability with HIS/EMR systems and point-of-care mobile access
- Advanced analytics and reporting for compliance and quality metrics
Cons
- Steep learning curve for new users due to extensive customization options
- High implementation costs and ongoing fees for large facilities
- Occasional reports of slow customer support response times
Best For
Mid-to-large care home operators or chains needing an enterprise-grade EHR with full revenue cycle management.
Pricing
Custom enterprise pricing based on facility size, modules, and users; typically $200-$500 per bed/month with implementation fees; quotes required.
American HealthTech
enterprisePOLARIS platform delivering EHR, revenue cycle management, and clinical decision support for long-term care providers.
Seamless integration of MDS assessments with automated billing and revenue cycle management
American HealthTech (AHT) provides the POLARIS suite, a comprehensive EHR and management platform tailored for long-term care facilities like nursing homes and assisted living communities. It integrates clinical documentation, resident care planning, medication management, billing, payroll, and regulatory compliance tools such as MDS 3.0 assessments. The software streamlines operations, optimizes revenue cycles, and supports ancillary services to enhance efficiency in care homes.
Pros
- All-in-one platform covering clinical, financial, and operational needs
- Strong regulatory compliance and MDS/billing integration
- Robust analytics and reporting for data-driven decisions
Cons
- User interface feels dated compared to modern competitors
- Steep learning curve during onboarding and implementation
- Pricing can be high for smaller facilities
Best For
Mid-to-large skilled nursing facilities needing an integrated EHR, billing, and compliance solution.
Pricing
Custom pricing based on facility size, beds, and modules; typically starts at $100-200 per bed/month with implementation fees.
SigmaCare
enterpriseReal-time EHR solution for skilled nursing facilities focusing on care coordination, MDS assessments, and quality reporting.
Unified eMAR and POC system with real-time alerts and barcode scanning for medication safety
SigmaCare is a cloud-based, all-in-one EHR and care management platform tailored for long-term care facilities like nursing homes and assisted living communities. It handles resident assessments, care planning, medication management via eMAR, staff scheduling, billing, and compliance with regulations like MDS 3.0 and PDPM. The system provides real-time data access through a web portal and mobile POC app for caregivers.
Pros
- Robust compliance and regulatory tools including automated MDS and PDPM support
- Mobile POC app enables real-time documentation and notifications
- Integrated billing and reimbursement modules streamline financial workflows
Cons
- Steep learning curve due to extensive feature set
- Pricing is opaque and customized, often higher for full suite
- Some users report occasional slowdowns with large facilities
Best For
Medium to large care homes focused on regulatory compliance, billing accuracy, and scalable resident management.
Pricing
Custom quotes based on beds/residents and modules; typically $150-$300 per bed/month with annual contracts.
CareDocs
specializedAll-in-one care management system for UK care homes handling rotas, digital care plans, eMAR, and CQC compliance.
Barcode-scanning eMAR with real-time alerts and full audit trail for medication safety
CareDocs is a cloud-based software platform tailored for UK care homes and domiciliary care providers, offering digital care planning, eMAR (electronic Medication Administration Record), staff rotas, observations, and incident reporting. It streamlines paperwork, ensures CQC compliance through audit-ready records, and supports real-time collaboration via a mobile app. The system emphasizes person-centered care with customizable templates and automated updates to care plans.
Pros
- Highly intuitive mobile app for on-the-go access
- Robust CQC compliance and audit tools
- Real-time updates and notifications for team coordination
Cons
- Pricing scales higher for smaller providers
- Limited native integrations with other systems
- Some advanced customizations require support team
Best For
Medium-sized UK care homes focused on digital compliance and efficient staff workflows.
Pricing
Custom quotes starting at £1.50-£4 per resident/month, based on home size and modules selected.
Birdie
specializedDigital care platform automating observations, task management, and compliance for residential care homes.
EVOLVE dynamic assessment tool that continuously adapts care plans to residents' evolving needs in real-time
Birdie (birdie.care) is a cloud-based care management platform tailored for care homes and home care providers, offering digital rostering, personalized care planning, real-time compliance tracking, and mobile apps for carers and clients. It streamlines operations with features like automated scheduling, electronic care records, and the EVOLVE assessment framework to support person-centered care. The software emphasizes regulatory compliance, such as CQC standards in the UK, and integrates with telephony and payroll systems for efficiency.
Pros
- Highly intuitive mobile-first interface for carers and managers
- Robust compliance and auditing tools with real-time reporting
- EVOLVE framework enables dynamic, personalized care assessments
Cons
- Pricing is quote-based and can be costly for smaller care homes
- Fewer native integrations than some enterprise competitors
- Advanced customization requires training for full utilization
Best For
Mid-sized care homes prioritizing mobile accessibility, compliance, and person-centered care planning over extensive enterprise-scale customizations.
Pricing
Custom quote-based pricing, typically £1.50–£3 per care visit or per active carer per month, with tiers based on usage and features.
Access Care Planning
specializedIntegrated software for care planning, rostering, and financials tailored to UK domiciliary and residential care providers.
Dynamic, person-centered care planning that automatically updates rotas and tasks in real-time across all users
Access Care Planning, from The Access Group, is a cloud-based platform designed specifically for care homes to digitize care planning, rostering, and compliance management. It offers tools for creating person-centered care plans, real-time staff scheduling, electronic medication administration records (eMAR), and resident assessments. The software ensures regulatory compliance with features like audit trails and CQC reporting, helping care providers deliver efficient, high-quality care.
Pros
- Comprehensive integration of care planning, rostering, and eMAR in one platform
- Real-time mobile access for staff to update records and view tasks on the go
- Strong compliance tools with automated audits and CQC-ready reporting
Cons
- Pricing can be steep for small care homes with fewer residents
- Initial setup and training require significant time investment
- Limited native integrations with some third-party systems
Best For
Medium to large care homes seeking a scalable, all-in-one solution for operational efficiency and regulatory compliance.
Pricing
Custom subscription pricing based on beds/users, typically £2-£5 per resident/month with quotes required.
Eldermark
specializedOperations platform streamlining admissions, care delivery, and billing for assisted living and memory care communities.
Integrated CRM and sales pipeline that syncs seamlessly with resident management and care modules
Eldermark is a cloud-based platform tailored for senior living communities, including assisted living, memory care, and independent living facilities. It provides end-to-end management tools for resident records, billing, clinical care planning (ANC), sales CRM, and operational analytics. The software focuses on streamlining workflows, ensuring regulatory compliance, and delivering actionable insights to enhance resident care and occupancy rates.
Pros
- Comprehensive module integration for full lifecycle management
- Robust clinical and ANC tools with regulatory compliance
- Strong analytics and reporting for data-driven decisions
Cons
- Pricing is custom and can be steep for smaller facilities
- Steep initial learning curve for non-tech staff
- Limited third-party integrations compared to competitors
Best For
Mid-sized to large senior living operators seeking an all-in-one platform for operational efficiency and resident care.
Pricing
Custom pricing based on community size and modules; typically $8-15 per resident/month with annual contracts.
CareVoyant
specializedCloud-based platform for home health, hospice, and senior living with EVV, scheduling, and telehealth features.
Integrated Scheduling Intelligence with AI-driven optimization for staffing and EVV compliance
CareVoyant is a comprehensive cloud-based platform designed primarily for home health, hospice, and private duty care agencies, with capabilities extending to care home management through scheduling, staffing, and compliance tools. It streamlines operations with features like electronic visit verification (EVV), clinical documentation, billing, payroll, and CRM for resident intake. The software supports mobile access for caregivers and includes analytics for performance insights, making it suitable for post-acute and residential care settings.
Pros
- Robust all-in-one platform covering scheduling, billing, and EVV compliance
- Strong mobile app for caregivers with real-time updates
- Excellent regulatory reporting and analytics tools
Cons
- Steep learning curve for new users due to extensive features
- Pricing can be high for smaller care homes
- Less optimized for traditional nursing home workflows compared to home care
Best For
Mid-sized home health agencies or care homes needing integrated EVV, scheduling, and billing for compliance-heavy operations.
Pricing
Quote-based pricing starting at around $250/user/month, scaling with agency size, modules, and visit volume; free demo available.
Caresys
specializedFlexible care management software for UK nursing and residential homes supporting assessments, care plans, and reporting.
Dynamic live rostering that automatically matches staff availability to shifts and sends real-time notifications
Caresys is a UK-focused care management software platform designed for care homes, nursing homes, and domiciliary care providers. It offers modules for dynamic rostering, electronic care planning, medication administration (eMAR), and CQC compliance reporting. The system includes a mobile app for carers to access rotas, record observations, and manage tasks in real-time.
Pros
- Robust CQC compliance tools and audit-ready reporting
- Real-time dynamic rostering with auto-fill capabilities
- Comprehensive mobile app for carer task management
Cons
- Outdated user interface requiring some training
- Limited third-party integrations
- Custom pricing lacks transparency upfront
Best For
Medium-sized UK care homes needing strong regulatory compliance and efficient staff scheduling.
Pricing
Quote-based pricing, typically £0.50-£1.50 per resident per month plus setup fees, scaling with home size and modules.
Conclusion
The top 10 tools represent innovative solutions tailored to diverse care home needs, with PointClickCare emerging as the clear leader for its comprehensive cloud-based platform managing health records, billing, staffing, and compliance. MatrixCare and American HealthTech follow closely, offering robust integrated suites—MatrixCare excelling in advanced analytics and interoperability for post-acute care, while American HealthTech delivers strong EHR and clinical decision support for long-term care. Each tool addresses unique operational challenges, ensuring facilities can enhance care quality and efficiency.
Explore PointClickCare to experience its all-encompassing capabilities, or consider MatrixCare or American HealthTech for specialized needs—these top choices set the bar for excellence in care home software.
Tools Reviewed
All tools were independently evaluated for this comparison