GITNUXSOFTWARE REVIEW
Business FinanceTop 10 Best Audio Conference Software of 2026
Compare audio conference software options for meetings, focusing on fit and tradeoffs, including Google Meet and Microsoft Teams. Updated shortlist.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Agents extract product evidence with provenance, then collect written reviews and transcribe video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
Google Meet is the best pick for teams already running Google Workspace because its real-time captions and post-meeting transcription stay tied to the meeting session for easy follow-up, whereas Whereby fits lighter SMB needs thanks to room-link, browser-first joining that cuts setup friction with straightforward host moderation.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Google Meet
Real-time captions and post-meeting transcription tied to the meeting session for quick follow-up.
Best for: Fits when teams already run Google Workspace and need governed meeting audio plus transcription.
Microsoft Teams
Editor pickMeeting recordings and transcription feed directly into Microsoft 365 search and compliance workflows.
Best for: Fits when organizations need governed audio meetings with recording, transcription, and strong Microsoft 365 integration.
Webex
Editor pickMeeting policy control through Webex administration lets teams enforce consistent audio and recording behaviors.
Best for: Fits when enterprise teams need governed audio meetings with automation through IT-managed workflows.
Comparison Table
Google Meet
enterpriseVideo and audio conferencing integrated with Google Workspace.
Real-time captions and post-meeting transcription tied to the meeting session for quick follow-up.
Google Meet centers on meeting creation, participant roster management, and in-meeting controls for host moderation, all accessible through web and mobile clients. Meeting recording and transcription are available for meeting sessions, and the outputs can support later review workflows. Integration depth is strongest where organizations already use Google Workspace for identity, calendar scheduling, and document collaboration around meetings.
A key tradeoff is that Meet’s audio conferencing is designed around internet-first sessions rather than PSTN-centric calling, so call-in and call-out workflows can be less straightforward than with UC voice platforms. Meet fits best for organizations that need governed meeting access tied to Google Workspace accounts and want lightweight recording and searchable transcripts for standard internal meetings.
- +Tight Google Workspace integration for calendar invites and identity-based access
- +Host controls support moderation during live meetings
- +Recording and transcription outputs support post-meeting search and review
- +Audio-focused meeting experience remains usable in low-bandwidth conditions
- –PSTN-style dial-in and dial-out workflows are less central than in UC voice
- –Automation and API coverage around meetings is narrower than full meeting platforms
Operations teams
Daily standup with transcription
Faster review of decisions
Customer support teams
Case walkthrough calls
More consistent case documentation
Show 2 more scenarios
IT and security teams
Workspace-governed meeting access
Lower meeting access risk
Administrators apply Google account and workspace policies to control who can start or join meetings.
Sales enablement teams
Role-play meetings with recap
Repeatable coaching insights
Enablement sessions can be recorded and transcribed to support structured coaching feedback.
Best for: Fits when teams already run Google Workspace and need governed meeting audio plus transcription.
Microsoft Teams
enterpriseUnified communications platform integrating audio conferencing with chat and collaboration.
Meeting recordings and transcription feed directly into Microsoft 365 search and compliance workflows.
Microsoft Teams supports audio-first meetings through the Teams client and web browser, with built-in participation controls and meeting roles. It integrates dial-in access, PSTN calling, and organizational policies like lobby and meeting permissions for consistent governance.
Meeting recordings, transcription, and searchable outputs connect voice sessions to workplace documentation. Admin and IT controls also cover device management, call routing settings, and audit visibility across the tenant.
- +Role-based meeting controls support presenter limits and attendee moderation
- +Recording and transcription produce searchable artifacts tied to the meeting
- +PSTN dial-in and calling options reduce reliance on soft clients
- +Tenant governance settings help keep meeting access consistent
- –Dial-out PSTN and advanced voice routing often require careful configuration
- –External meeting interoperability can vary by client and federation setup
Meeting-heavy organizations and knowledge workers
Review recorded audio and transcripts later
Searchable decision reference
IT automation teams and developers
Automate collaboration membership and workflows
Less manual administration
Show 2 more scenarios
Client-facing teams and tenant administrators
Run meetings with controlled guest access
External participation with governance
Coordinate with guests across chats, channels, files, and meetings using organization-defined boundaries.
Project managers and delivery teams
Organize recurring updates by workstream
Topic-based collaboration artifacts
Group project communication artifacts with workstream-specific channels and recurring meetings.
Best for: Fits when organizations need governed audio meetings with recording, transcription, and strong Microsoft 365 integration.
Webex
enterpriseCisco's unified conferencing platform with PSTN and VoIP audio conferencing.
Meeting policy control through Webex administration lets teams enforce consistent audio and recording behaviors.
Webex delivers audio-first meeting experiences with meeting rooms and mobile apps that maintain a participant roster, moderation controls, and meeting recordings. Audio quality tools such as echo cancellation and noise suppression target real conference environments with variable room acoustics and background noise. For governance, Webex provides admin configuration for meeting policies and user access controls, which supports repeatable meeting behavior across departments.
A key tradeoff is that stronger governance and device standardization often require upfront admin configuration and consistent endpoint provisioning. Webex fits organizations running centralized communications operations where meeting policies, recording rules, and user lifecycle changes are handled as part of IT administration.
- +Admin policies standardize meeting settings across large orgs
- +Dial-in audio supports participants without installing Webex apps
- +Echo cancellation and noise suppression improve intelligibility in noisy rooms
- +APIs and integrations support automation of meeting workflows
- –Governance-focused configuration can take time for distributed teams
- –Advanced meeting settings may overwhelm users without admin templates
- –Integration work can require IT involvement for clean provisioning
IT operations teams
Provision users and meeting policy
Lower admin drift
Contact center supervisors
Run dial-in audio training calls
Higher attendance rates
Show 2 more scenarios
Sales enablement teams
Record and review coaching calls
Actionable coaching notes
Recording and moderation controls support follow-up feedback after team coaching sessions.
Compliance and risk teams
Standardize meeting governance
More consistent oversight
Meeting-level controls and admin policies help teams enforce consistent rules for regulated discussions.
Best for: Fits when enterprise teams need governed audio meetings with automation through IT-managed workflows.
Dialpad
enterpriseAI-powered unified communications platform with audio conferencing and VoIP.
Dialpad meeting transcription is integrated into searchable call and meeting history for analytics-driven review.
Dialpad runs audio conferencing for teams with WebRTC browser meetings and SIP-based calling options for dial-in and dial-out scenarios. The service couples live meetings with in-meeting recording and transcription plus searchable meeting history for later retrieval.
- +Recording and transcription tied to meeting history for fast revisit
- +API enables automation around meeting data and conversation analytics
- +SIP calling supports dial-in and dial-out workflows for hybrid setups
- +Administrative provisioning supports consistent call and meeting behavior
- –SIP voice quality depends on network and media path tuning
- –Meeting moderation controls are less granular than some enterprise suites
Departments coordinating meetings
Host meetings with recording and transcripts
Accessible meeting follow-up
Inside sales teams and SDRs
Make outbound calls with conversation records
More consistent outreach
Show 2 more scenarios
Customer support quality teams
Review escalations using transcripts
More efficient quality reviews
Use recordings, transcripts, and interaction analytics to review performance and identify escalations.
Distributed contact center supervisors
Monitor agents across browser and mobile
Centralized oversight for coverage
Support supervisors review recordings while agents handle calls from browser or mobile workflows.
Best for: Fits when teams need browser audio meetings plus transcription and API automation.
RingCentral Video
enterpriseVideo meeting solution bundled with RingCentral cloud phone systems.
Waiting rooms and breakout rooms support facilitated audio conference sessions with host-controlled movement.
RingCentral Video delivers managed audio and video meetings with screen sharing and meeting controls inside the RingCentral communications suite. It connects meeting participation and admin governance to existing RingCentral identity, which helps distributed teams keep calendar and collaboration workflows aligned.
- +Meeting moderation controls support structured workshops and facilitated sessions
- +Application sharing supports presentations, demos, and application-based reviews
- +Works inside the RingCentral identity and communications workspace
- +Moderated support sessions help IT teams collaborate with end users
- –Audio meeting experience depends on RingCentral workspace features
- –Advanced automation and integration depth can require admin setup discipline
Trainers and workshop leaders
Facilitated audio sessions with control
Controlled transitions into smaller groups
Sales and operations teams
Audio presentations with app review
Clear live walkthroughs for stakeholders
Show 2 more scenarios
Distributed business teams
Internal audio meetings at scale
Repeatable meeting workflow
Teams run coordinated internal meetings that align with their established RingCentral workspace workflow.
IT support teams
Moderated troubleshooting with app sharing
Faster issue explanation and resolution
Support uses moderated meetings and application sharing to diagnose issues with the user.
Best for: Fits when teams need audio conference meetings tightly connected to an existing RingCentral workspace.
Whereby
SMBBrowser-based video and audio conferencing with no downloads required.
Room-link meetings built for immediate browser joining without client installation.
Whereby is an audio and video meeting service built around room links and browser-first participation, which reduces friction for ad-hoc calls. Audio conferencing works through the same WebRTC-based meeting sessions, so dial-in style access is not the main path for joining.
- +Browser-first join flow using room links reduces meeting setup time
- +Host controls include moderation and participant management during sessions
- +Recording and transcription support common compliance and post-meeting needs
- +Organization controls support centralized management for teams
- –Limited enterprise telephony style options compared with SIP and PSTN integrations
- –Automation and API coverage for meeting lifecycle is narrower than larger UC suites
Partnership and strategy teams
Host exploratory calls in browser rooms
Quick entry for guests
Sales teams and customer-facing staff
Run product demos inside browser rooms
Lower demo setup effort
Show 2 more scenarios
Remote and hybrid teams
Run recurring standups using room links
Consistent recurring meetings
Reuse the same meeting rooms for routine updates with moderation and sharing controls.
Teachers and training teams
Deliver browser-based instruction with recordings
Learners revisit recorded instruction
Conduct live sessions with screen sharing and participation controls plus optional recordings.
Best for: Fits when teams need quick browser-based audio meetings with basic host controls and lightweight governance.
GoTo Meeting
SMBOnline meeting software with audio conferencing via toll and VoIP options.
PSTN dial-in support that keeps external participants reachable during audio-only or low-bandwidth sessions.
GoTo Meeting targets teams that need audio-first meetings with PSTN dial-in and a browser-friendly join flow. It supports scheduled and instant meetings, participant management, and meeting controls that fit day-to-day team calls.
- +PSTN dial-in participation for teams without consistent VoIP access
- +Straightforward join workflow for browser and desktop audio calls
- +Built-in moderation tools for managing active speakers and call flow
- +Admin controls for meeting policy enforcement across accounts
- –Limited exposure of meeting media controls compared with developer-first conferencing stacks
- –Audio experience can degrade noticeably on high jitter and poor uplinks
- –Integrations tend to be workflow-level rather than deep conferencing automation
- –Recording and transcription workflows can require extra configuration and licensing
Presenters and internal communications teams
Control participation during Q&A sessions
More orderly audience participation
Sales teams and product teams
Host external demos with browser access
Less setup for guests
Show 2 more scenarios
IT support and service teams
Guide troubleshooting with shared screens
Faster issue resolution
Share screens during real-time support calls to speed up visual diagnosis and guided fixes.
Distributed teams and department managers
Coordinate recurring status and retro meetings
Consistent coordination across locations
Run scheduled recurring meetings for standups, retrospectives, and cross-team check-ins across devices.
Best for: Fits when teams need dial-in capable audio meetings with low-friction joining and basic admin governance.
Pexip
enterpriseVideo conferencing platform with dual-screen audio and interoperability.
Gateway-based conferencing that routes standards endpoints and browser participants into the same meeting session.
Pexip runs audio and video meetings through its own call control and media routing so the same meeting logic can work across standards-based endpoints and dedicated deployments. Core capabilities include SIP trunking support, WebRTC connectivity for browser participants, and gateway-style conferencing that mixes audio for group calls.
- +Supports browser participation through WebRTC gateway connectivity
- +SIP trunking and dial-in style ingress integrate with enterprise voice systems
- +Gateway conferencing model handles mixed endpoint types in one meeting
- +On-prem and hybrid deployment options for controlled environments
- –More complex configuration than browser-native conferencing tools
- –API and automation surface can feel less direct than major UC suites
Voice operations and unified communications teams
Run multiparty audio meetings over SIP
Managed participation across networks
Enterprise collaboration and IT teams
Join mixed endpoints in one conference
Consistent access across endpoints
Show 2 more scenarios
Healthcare and government compliance teams
Conduct moderated recordings and transcripts
Stronger meeting oversight
Apply controlled access, moderation, recording, transcripts, and reporting for review-focused workflows.
Organizations modernizing communications
Connect legacy endpoints and off-network participants
Continued use of existing devices
Use gateway and traversal capabilities to keep existing devices usable alongside browser access.
Best for: Fits when teams need standards-based conferencing with hybrid or on-prem deployment control.
LiveAgent
SMBHelp desk and live chat platform with built-in audio conferencing.
Support-ticket centric voice conferencing that maps call handling and outcomes into agent work queues.
LiveAgent is an audio-conference and calling workflow tool built around a customer-support communications center. It focuses on agent-assisted calls, in-call controls, and integrations that route voice interactions into support operations.
- +Agent workflows keep audio calls tied to support tickets and tasks
- +Admin controls let teams govern who can manage voice interactions
- +Integrations support routing voice activity into broader service processes
- +Call controls are designed for support agents, not meeting specialists
- –Less granular meeting moderation than enterprise conferencing suites
- –Advanced voice engineering controls are limited compared with carrier-grade systems
- –Conference scale for very large rooms depends on the deployment approach
- –Automation coverage focuses on support workflows, not complex meeting orchestration
Customer support teams
Handle calls inside linked ticket workflows
One record for interactions
Support operations managers
Monitor SLA timers for aging requests
Better SLA visibility
Show 2 more scenarios
Customer service and content teams
Reduce calls using help content
Lower pressure on queues
Publish help content and forums to answer common questions before customers contact agents.
IT support teams
Intake and route technical service requests
Traceable handling of requests
Capture structured ticket intake, assignment, internal notes, and customer updates for routine IT requests.
Best for: Fits when customer-support teams need voice conferences inside ticket-based workflows, with controlled agent access.
Nextiva
enterpriseBusiness communications platform offering VoIP and audio conferencing.
Nextiva’s conference controls connect to its broader communications administration model for consistent user governance.
Nextiva pairs audio conferencing with a broader business communications stack that also covers calling and contact center workflows. It supports dial-in conference participation and meeting-style controls geared toward teams that need predictable participant handling.
- +Conference participation via dial-in supports PSTN-style workflows for teams
- +Centralized user management reduces drift across conferencing and calling features
- +Call and conference control options align with business phone operations
- +Works as part of a unified communications environment for contact workflows
- –Less explicit developer controls than meeting-first vendors with public conference APIs
- –Advanced conference moderation and reporting depth can lag dedicated conferencing tools
- –Media handling controls are not exposed in the same way as developer-focused systems
- –Quality tuning can require deeper telephony knowledge for complex networks
Teams connecting telephony to workflows
Trigger automations from call-state events
More automated call responses
Small and mid-sized businesses
Move to cloud-managed telephony
Centrally managed phone system
Show 2 more scenarios
Sales representatives and support agents
Coordinate calling and follow-up work
Common workflow for call handling
Use shared calling controls, transfers, recordings, and customer communication workflows for calls.
Operations managers and admins
Review recordings and call outcomes
Better visibility into outcomes
Use call history, detail records, recordings, and reporting to assess call volume and handling.
Best for: Fits when teams want audio conferences that follow existing phone workflows and centralized user governance.
Conclusion
After evaluating 10 audio conference software, Google Meet stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Audio Conference Software
Audio conference software used by teams typically covers in-meeting audio, participant controls, and managed recording and transcription workflows that connect back into workspace tools. This guide compares Google Meet, Webex, and RingCentral side by side with the rest of the selected set so the differences in governance, dialing, and automation show up clearly across common deployment needs.
The discussion also highlights how integration depth and automation surface vary from browser-native meeting experiences like Whereby to gateway-based conferencing like Pexip that routes standards endpoints into the same session. Each tool review feeds into a ranking roundup focused on what admins can enforce, what hosts can control during the meeting, and what developers can automate around meeting lifecycle events.
Audio Conference Software for teams: meeting audio, dial-in access, and governed recording
Audio conference software provides real-time group audio sessions, host moderation controls, and meeting artifacts such as recording and transcription tied to the meeting lifecycle. Many deployments also support dial-in participant access so external callers can join without installing a specific client.
Google Meet is positioned around governed meeting audio inside Google Workspace with real-time captions and post-meeting transcription tied to the meeting session for follow-up. Webex focuses on admin-driven meeting policy control so large organizations can standardize audio and recording behaviors across distributed teams.
Audio Conference Software capabilities that decide meeting control, access, and artifacts
Teams buy audio conference software to govern who can participate, how external dial-in users join, and what recording and transcription artifacts get created after a meeting ends.
This section groups the feature differences that show up most in live meeting controls, meeting artifact quality, and how much admin policy can be pushed across an organization.
Governed meeting lifecycle controls
Webex delivers meeting policy control through Webex administration so audio and recording behaviors can be standardized across distributed teams. Google Meet provides host controls that support moderation during live meetings but places more emphasis on governed meetings inside Google Workspace than on deep admin templates for advanced settings.
Meeting audio access paths for external participants
RingCentral includes built-in dial-in conferencing for external and PSTN-attached participants so meetings can match existing enterprise dialing workflows. GoTo Meeting centers PSTN dial-in support to keep external participants reachable during audio-only or low-bandwidth sessions.
Recording and transcription artifacts tied to the meeting session
Google Meet links real-time captions and post-meeting transcription to the specific meeting session for quick follow-up. Microsoft Teams feeds meeting recordings and transcription into Microsoft 365 search and compliance workflows, which changes how searchable meeting artifacts are consumed.
Searchable meeting history and analytics tie-in
Dialpad integrates dialpad meeting transcription into searchable call and meeting history so teams can revisit conversations for analytics-driven review. Google Meet also provides transcription tied to the meeting session, but Dialpad’s emphasis stays on browseable history for call and meeting analytics.
Workspace or suite identity alignment across meetings
Google Meet uses tight Google Workspace integration for calendar invites and identity-based access, which keeps meeting access consistent with existing workspace identity. RingCentral’s suite-aligned identity and dialing workflow carries into meetings to maintain consistent external access across calling and conferencing.
Web and browser-first joining versus gateway routing
Whereby uses room-link meetings built for immediate browser joining without client installation, which changes deployment friction for lightweight meetings. Pexip routes standards endpoints and browser participants into the same meeting session through gateway-based conferencing, which supports hybrid and on-prem control but adds configuration complexity.
How to choose Audio Conference Software for governance, dialing, and automation fit
The right choice depends on whether meeting governance needs to be enforced by admin policy, whether dial-in audio workflows must be central, and how meeting artifacts must land in the tools teams already search and govern.
This framework uses two forks based on deployment and artifact consumption patterns, then tests integration depth and automation expectations against meeting-lifecycle events.
Pick the governance style based on who sets meeting rules
Choose Webex when meeting settings must be enforced through Webex administration so audio and recording behaviors stay consistent across large orgs. Choose Google Meet when governed meeting audio inside Google Workspace matters most and host moderation plus post-meeting transcription tied to the meeting session is the primary control loop.
Choose a primary access path for external callers
Choose RingCentral when external and PSTN-attached participants need a dialing workflow that matches the broader enterprise communications suite. Choose GoTo Meeting when PSTN dial-in support must keep audio-only or low-bandwidth participants reliably joining with low-friction join flows.
Match meeting artifacts to where compliance and search happens
Choose Microsoft Teams when recording and transcription must feed directly into Microsoft 365 search and compliance workflows for governed retrieval. Choose Google Meet when captions and post-meeting transcription tied to the meeting session must support quick follow-up without relying on separate compliance search pipelines.
Decide whether browser-first rooms or gateway interoperability is required
Choose Whereby when meeting links must work instantly in browsers to reduce setup time for ad hoc audio meetings with basic host moderation. Choose Pexip when standards-based endpoints must join the same session alongside browsers and the organization needs gateway-based conferencing with hybrid or on-prem deployment control.
Validate automation depth against meeting lifecycle events
Choose Dialpad when API automation around meeting data and conversation analytics must operate on meeting history and transcription outputs. Choose Google Meet when API coverage around meetings is acceptable as a narrower integration need compared with meeting-first platforms that emphasize developer control.
Who benefits from these Audio Conference Software patterns
Audio conference software choices differ based on whether the organization runs on a specific productivity suite, relies on PSTN-style dial-in workflows, or needs gateway interoperability across endpoint types.
The segments below map those needs to the tools that fit the stated meeting control and artifact workflow requirements.
Google Workspace-first teams needing governed meeting audio
Google Meet fits teams that want identity-based access aligned with Google Workspace and rely on real-time captions plus post-meeting transcription tied to the meeting session for follow-up.
Enterprise administrators standardizing audio and recording behaviors
Webex fits organizations that need meeting policy control through Webex administration so audio and recording behaviors can be enforced consistently across large org deployments.
Organizations with heavy external dialing and PSTN-attached participants
RingCentral fits teams that must support external and PSTN-attached participants with built-in dial-in conferencing that carries suite-level dialing workflows into meetings.
Microsoft 365 compliance and search-driven retrieval teams
Microsoft Teams fits organizations that need meeting recordings and transcription to feed directly into Microsoft 365 search and compliance workflows for governed retrieval and review.
Support centers tying audio conferences to ticket workflows
LiveAgent fits customer-support teams that need voice conferencing mapped into agent work queues so call handling outcomes stay linked to ticket-based workflows.
Common purchasing mistakes for Audio Conference Software in team deployments
Teams often buy audio conference software for the meeting experience but only discover gaps when external dial-in is operationally central or when meeting artifact search needs to match compliance workflows.
These pitfalls focus on concrete capability mismatches seen across the tools in this set.
Assuming dial-in workflows are equally central across all meeting platforms
Google Meet is strongest when meetings operate inside Google Workspace, while RingCentral and GoTo Meeting center dial-in participation for external and PSTN-style workflows.
Overbuying admin governance templates when user adoption matters more than strict policy coverage
Webex can take time for distributed teams when governance-focused configuration and advanced meeting settings need admin templates, so teams should confirm adoption paths before rolling out wide policy enforcement.
Expecting transcription artifacts to land in the same search and compliance workflows
Microsoft Teams is built for meeting recordings and transcription to feed directly into Microsoft 365 search and compliance workflows, while Google Meet focuses on captions and post-meeting transcription tied to the meeting session.
Choosing browser-first joining without checking interoperability needs for standards endpoints
Whereby’s room-link meetings reduce installation friction, but Pexip is the option built to route standards endpoints and browsers into the same meeting session with gateway-based conferencing.
How We Selected and Ranked These Tools
We evaluated audio conference software across meeting control depth, external dial-in participation fit, and meeting artifact handling for recording and transcription. Features received 40% weight and ease and value each received 30% weight because teams feel these impacts during daily meeting setup and after-meeting review.
Google Meet earned the top ranking because it pairs real-time captions and post-meeting transcription tied to the meeting session with tight Google Workspace integration for calendar invites and identity-based access. Webex and RingCentral placed higher when their governance policy control and dial-in conferencing alignment mapped more directly to admin standardization and external participation needs.
Frequently Asked Questions About Audio Conference Software
How does Google Meet handle meeting captions and post-meeting transcription for teams?
What tradeoffs appear when switching from dial-in conferencing to browser-first meetings?
Which tool offers the strongest admin controls for enforcing consistent meeting behavior across sites?
How do Webex, RingCentral, and Dialpad differ in API-driven workflow automation for meetings?
When does RingCentral fit better than Microsoft Teams for external participants who join by phone?
What breaks if a team needs a hybrid or on-prem conferencing deployment model?
How does RBAC-style governance show up in admin tooling for call and meeting control?
How should customer-support teams evaluate LiveAgent against general-purpose meeting platforms?
What migration workflow issues commonly arise when moving meeting data into a new conferencing system?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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