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Healthcare MedicineTop 10 Best Appointment Scheduling System Software of 2026
Compare the top 10 Appointment Scheduling System Software for practices and clinics. See picks and alternatives to book faster.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
SimplePractice
Online client booking that reflects therapist availability inside the practice management system
Built for therapy practices needing scheduling tied to client management and reminders.
Zocdoc
Online appointment booking connected to provider search and availability
Built for clinics needing patient acquisition plus basic appointment scheduling workflows.
thryv
Integrated customer database linked to scheduled appointments and service history
Built for local service teams needing scheduling plus customer management in one system.
Related reading
Comparison Table
This comparison table lines up appointment scheduling system software used by clinics and service providers, including SimplePractice, Zocdoc, thryv, Doctolib, MediRecords, and other common options. It breaks down the scheduling workflow, booking channels, integrations, and key administrative features so teams can compare how each platform handles patient or customer intake and appointment management.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | SimplePractice Provides healthcare appointment scheduling with patient intake forms, reminders, and online booking for therapy and practice workflows. | healthcare-focused | 8.6/10 | 8.9/10 | 8.3/10 | 8.5/10 |
| 2 | Zocdoc Enables patient-facing online appointment scheduling tied to clinician availability and confirmations for medical specialties. | patient marketplace | 7.4/10 | 7.4/10 | 7.8/10 | 6.9/10 |
| 3 | thryv Delivers appointment scheduling with automated reminders and business management features for multi-location healthcare practices. | practice management | 7.3/10 | 7.6/10 | 6.9/10 | 7.3/10 |
| 4 | Doctolib Offers online appointment scheduling that connects patients with care providers and manages calendar availability. | provider scheduling | 8.2/10 | 8.6/10 | 7.8/10 | 8.0/10 |
| 5 | MediRecords Provides practice scheduling and patient management capabilities designed for medical and behavioral health operations. | practice scheduling | 8.0/10 | 8.2/10 | 7.6/10 | 8.0/10 |
| 6 | Athenahealth Includes scheduling and healthcare workflow tools for appointment management as part of an integrated care delivery platform. | enterprise health | 7.4/10 | 7.8/10 | 6.9/10 | 7.5/10 |
| 7 | Epic Systems Supports enterprise appointment scheduling and scheduling workflows as part of a hospital and clinic EHR suite. | enterprise EHR | 8.2/10 | 8.6/10 | 7.6/10 | 8.2/10 |
| 8 | Cerbo Offers clinic-oriented appointment scheduling with automated reminders and scheduling interfaces for healthcare teams. | clinic scheduling | 8.1/10 | 8.0/10 | 8.2/10 | 8.2/10 |
| 9 | Reservio Provides online appointment scheduling and booking management for service businesses including healthcare clinics. | online booking | 7.4/10 | 7.4/10 | 8.1/10 | 6.7/10 |
| 10 | Calendly Provides appointment scheduling with public or private booking links, availability rules, and automated notifications. | booking automation | 7.8/10 | 7.9/10 | 8.7/10 | 6.8/10 |
Provides healthcare appointment scheduling with patient intake forms, reminders, and online booking for therapy and practice workflows.
Enables patient-facing online appointment scheduling tied to clinician availability and confirmations for medical specialties.
Delivers appointment scheduling with automated reminders and business management features for multi-location healthcare practices.
Offers online appointment scheduling that connects patients with care providers and manages calendar availability.
Provides practice scheduling and patient management capabilities designed for medical and behavioral health operations.
Includes scheduling and healthcare workflow tools for appointment management as part of an integrated care delivery platform.
Supports enterprise appointment scheduling and scheduling workflows as part of a hospital and clinic EHR suite.
Offers clinic-oriented appointment scheduling with automated reminders and scheduling interfaces for healthcare teams.
Provides online appointment scheduling and booking management for service businesses including healthcare clinics.
Provides appointment scheduling with public or private booking links, availability rules, and automated notifications.
SimplePractice
healthcare-focusedProvides healthcare appointment scheduling with patient intake forms, reminders, and online booking for therapy and practice workflows.
Online client booking that reflects therapist availability inside the practice management system
SimplePractice stands out with tight scheduling integration into its practice management and client workflow. It supports online booking, appointment types, availability controls, and automated reminders linked to client communication. The scheduling experience routes requests through therapist-specific calendars while keeping session notes and related records connected in one place. Its scheduling capabilities are strong for therapy clinics that also need documentation and administrative tracking.
Pros
- Scheduling connects directly to client records and session documentation workflows
- Custom appointment types and availability rules support consistent intake scheduling
- Automated reminders reduce no-shows without extra setup in separate tools
- Rescheduling and cancellations stay synchronized across calendars
Cons
- Advanced routing and multi-team scheduling can feel limiting without extra configuration
- Feature depth is focused on therapy practices, not general-purpose corporate booking
- Calendar customization options are less flexible than dedicated scheduling platforms
Best For
Therapy practices needing scheduling tied to client management and reminders
More related reading
Zocdoc
patient marketplaceEnables patient-facing online appointment scheduling tied to clinician availability and confirmations for medical specialties.
Online appointment booking connected to provider search and availability
Zocdoc stands out by combining online booking with provider search visibility, helping patients find available care and schedule directly. It supports centralized appointment scheduling workflows like appointment requests and calendar management through the provider side. It also includes reminders and patient-facing controls that reduce no-shows while keeping booking details organized. The result is a scheduling system tied to consumer acquisition rather than a standalone internal scheduler.
Pros
- Patient-facing scheduling integrates with provider discovery and intake
- Calendar availability and booking flows reduce manual coordination
- Automated reminders help lower missed appointments
- Appointment requests streamline lead-to-booking conversion
Cons
- Scheduling is tightly coupled to the marketplace experience
- Customization of complex scheduling rules can be limited
- Reporting depth for scheduling performance is not as robust as dedicated platforms
Best For
Clinics needing patient acquisition plus basic appointment scheduling workflows
thryv
practice managementDelivers appointment scheduling with automated reminders and business management features for multi-location healthcare practices.
Integrated customer database linked to scheduled appointments and service history
Thryv stands out by combining appointment scheduling with broader business management for local service operations. It supports client appointment booking, automated reminders, and staff scheduling across multiple users. Core workflows include online scheduling, configurable appointment types, and an integrated customer record to tie visits to history.
Pros
- Online scheduling captures appointments directly into staff calendars
- Automated reminders reduce no-shows and last-minute cancellations
- Built-in customer records connect bookings to client history
- Multi-user scheduling supports several staff calendars
Cons
- Setup of appointment rules and services can feel heavier than single-purpose schedulers
- Calendar views are workable but less visually optimized than top scheduling-only tools
- Advanced workflow customization needs more configuration than expected
Best For
Local service teams needing scheduling plus customer management in one system
More related reading
Doctolib
provider schedulingOffers online appointment scheduling that connects patients with care providers and manages calendar availability.
Patient online booking portal with clinician calendar integration and availability controls
Doctolib stands out with a unified front door for patient booking and a clinician-facing scheduling workspace that supports clinic operations. It provides appointment scheduling with rule-based availability, automated confirmations, and calendar synchronization for multi-provider practices. The platform also supports online forms and care navigation steps that reduce manual pre-visit coordination.
Pros
- Patient self-booking with configurable availability rules and appointment types
- Calendar sync and provider coordination designed for multi-clinic scheduling
- Automated reminders and confirmation flows reduce no-shows
- Built-in pre-visit intake steps using digital forms
Cons
- Clinic configuration can require operational tuning for complex booking rules
- Reporting and analytics depth can feel limited versus purpose-built BI tools
- Workflow flexibility may require workarounds for unusual scheduling models
Best For
Healthcare clinics needing patient self-scheduling plus clinician scheduling coordination
MediRecords
practice schedulingProvides practice scheduling and patient management capabilities designed for medical and behavioral health operations.
Appointment scheduling integrated with patient and visit record handling
MediRecords focuses on appointment scheduling with built-in patient and clinical workflow support for healthcare organizations. Core functions include online booking, appointment management with staff availability, and record handling tied to visits. Scheduling outputs connect to patient administration so teams can coordinate upcoming appointments and visit details in one system.
Pros
- Scheduling is tied to patient and visit context for cleaner day-of-care coordination
- Online booking reduces manual intake and helps manage appointment requests
- Availability and appointment status tracking support operational workload planning
- Centralized appointment records reduce switching between scheduling and documentation tools
Cons
- Workflow breadth can feel heavy for teams needing only basic scheduling
- Customization depth for complex multi-location calendars is not clearly emphasized
- Reports for scheduling optimization can be limiting compared to scheduling-first tools
Best For
Healthcare clinics needing scheduling plus patient workflow in one system
Athenahealth
enterprise healthIncludes scheduling and healthcare workflow tools for appointment management as part of an integrated care delivery platform.
Integrated appointment and patient communication workflow within the athenahealth practice ecosystem
Athenahealth is distinct for coupling appointment scheduling with broader revenue cycle and clinical operations in one workflow. Scheduling tools support patient self-service and staff-managed booking to reduce front-desk handling. The system emphasizes integrations across scheduling, claims, and patient communication so appointment events can flow into follow-up and billing work. It is strongest for organizations that want scheduling to operate as part of an end-to-end healthcare operations stack.
Pros
- Scheduling ties into patient communication workflows and downstream operational steps
- Supports staff-managed and patient self-service appointment booking
- Integration depth supports healthcare-specific processes beyond calendar management
Cons
- Complex healthcare workflows can make scheduling configuration harder for admins
- User experience depends on surrounding system setup and internal process design
- Less ideal for teams needing a standalone scheduling tool only
Best For
Healthcare practices needing integrated scheduling plus clinical and revenue cycle workflows
More related reading
Epic Systems
enterprise EHRSupports enterprise appointment scheduling and scheduling workflows as part of a hospital and clinic EHR suite.
Advanced scheduling rules driven by clinical templates and resource availability
Epic Systems stands out for appointment scheduling that is tightly integrated with clinical workflows in Epic’s EHR suite. Scheduling capabilities include advanced specialty templates, resource and room management, and scheduling rules that reduce conflicts across multiple locations. The system supports patient-facing scheduling workflows through integrated portals and referral-based appointment flows tied to care plans. Reporting and operational views help teams monitor access, demand, and appointment status across scheduling workflows.
Pros
- Deep integration with clinical charts, orders, and visit context
- Configurable scheduling rules that handle complex specialty workflows
- Strong access monitoring with operational dashboards and appointment status tracking
- Handles multi-location resources for clinics, rooms, and staff calendars
Cons
- Setup and configuration can be complex for scheduling workflows
- Patient scheduling experiences depend on portal configuration and workflows
- Non-EHR scheduling use cases feel less streamlined than purpose-built schedulers
Best For
Healthcare systems needing EHR-integrated scheduling with complex clinical workflows
Cerbo
clinic schedulingOffers clinic-oriented appointment scheduling with automated reminders and scheduling interfaces for healthcare teams.
Availability and conflict handling that protects slot integrity across staff and calendars
Cerbo stands out with a focus on scheduling coordination around customer availability and staff coverage rather than only simple calendar links. It supports booking flows that can include services, locations, and time slots with automated confirmation behavior. The system emphasizes operational control for appointment management, including rescheduling and avoiding conflicts through calendar integration. Overall it targets teams that need reliable scheduling execution with fewer manual steps.
Pros
- Automates appointment booking with clear scheduling logic
- Helps reduce double-booking through conflict prevention controls
- Supports rescheduling and updates without manual coordination
Cons
- Advanced workflows need configuration to match complex service rules
- Integration depth can limit use cases beyond standard calendars
- Reporting and analytics feel lighter than dedicated CRM suites
Best For
Service teams needing dependable online booking with staff scheduling control
More related reading
Reservio
online bookingProvides online appointment scheduling and booking management for service businesses including healthcare clinics.
Booking page with real-time availability pulled from staff calendars
Reservio centers appointment booking with a lightweight scheduling workflow that reduces back-and-forth through shareable booking pages. Core capabilities include service and staff scheduling, automated reminders, and calendar-based availability management. It supports client selection of time slots and can handle common appointment operations like confirmations and updates. The system is strongest for straightforward scheduling needs, while it shows limits for complex multi-location routing and advanced workflow customization.
Pros
- Shareable booking links streamline the scheduling handoff
- Calendar-driven availability reduces conflicts and double-booking
- Automated confirmations and reminders improve no-show outcomes
Cons
- Limited support for complex multi-location or resource routing
- Advanced workflows like approvals and branching are not the focus
- Customization depth is constrained for highly specialized booking rules
Best For
Service teams needing simple booking, reminders, and calendar-backed scheduling
Calendly
booking automationProvides appointment scheduling with public or private booking links, availability rules, and automated notifications.
Round-robin team scheduling with assignment logic across multiple calendars
Calendly stands out with a link-first booking flow that turns availability into shareable scheduling pages. It supports event types, round-robin assignments, team scheduling, and timezone-aware time slots to reduce back-and-forth. Core automation includes notifications, calendar integration for conflict avoidance, and questionnaire-based intake during booking. It also provides routing logic for different meeting types and availability rules to streamline recurring schedules.
Pros
- Fast setup with drag-and-drop event templates and availability rules
- Strong calendar conflict checks via connected Google and Microsoft accounts
- Team scheduling with round-robin distribution across multiple members
- Intake fields and routing reduce manual coordination for common meeting types
- Time zone handling and buffer settings minimize scheduling errors
Cons
- Advanced workflow automation remains limited without add-ons and external tools
- Complex routing and dependencies can become difficult to manage at scale
- Rescheduling edge cases require careful configuration to avoid duplicates
Best For
Teams needing low-friction appointment booking with team availability routing
How to Choose the Right Appointment Scheduling System Software
This buyer’s guide explains how to select an appointment scheduling system using concrete capabilities found in SimplePractice, Zocdoc, thryv, Doctolib, MediRecords, Athenahealth, Epic Systems, Cerbo, Reservio, and Calendly. It covers the features that directly affect booking quality, clinic workflow fit, and slot accuracy. It also highlights common implementation mistakes seen across these tools so buyers can avoid schedule chaos during rollout.
What Is Appointment Scheduling System Software?
Appointment scheduling system software automates how appointment requests are created, confirmed, rescheduled, and tracked on staff calendars. It solves front-desk overload and double-booking by using availability controls, appointment types, and calendar conflict prevention. Many solutions also connect scheduling to client records or pre-visit intake so care teams coordinate day-of-visit tasks. SimplePractice shows this through therapist availability reflected inside practice management workflows, while Epic Systems ties scheduling into clinical templates and EHR visit context for complex hospital operations.
Key Features to Look For
These capabilities determine whether scheduling reduces manual work without breaking clinic workflows, especially across therapy, multi-location healthcare, and service teams.
Online booking that reflects the right calendar availability
Look for patient or client booking pages that pull from the actual staff or clinician availability model. SimplePractice routes online client booking through therapist-specific calendars, while Reservio provides real-time availability pulled from staff calendars to cut double-booking risk.
Appointment types and availability rules that drive consistent scheduling
The scheduling engine needs configurable appointment types and availability rules so teams schedule the right service in the right time windows. SimplePractice supports custom appointment types and availability rules, while Doctolib and Epic Systems use rule-based availability and scheduling rules to coordinate multi-provider operations.
Automated reminders and confirmations linked to booking status
Automated reminders and confirmation flows reduce missed appointments and last-minute cancellations without extra manual outreach. SimplePractice includes automated reminders connected to client communication, while Doctolib and Athenahealth emphasize patient self-service booking with confirmation and follow-up communication workflows.
Rescheduling and cancellations that stay synchronized across calendars
Scheduling updates must propagate cleanly so staff do not see conflicting times. SimplePractice keeps rescheduling and cancellations synchronized across calendars, while Cerbo focuses on conflict prevention controls and rescheduling updates without manual coordination.
Customer, patient, or visit context connected to each appointment
If appointment data needs to connect to records, the system should attach scheduling output to customer or patient history. thryv links appointments to an integrated customer database and service history, while MediRecords integrates scheduling with patient and visit record handling.
Multi-provider scheduling support that manages resources, rooms, and assignments
Clinics and healthcare networks need scheduling that coordinates multiple calendars and resources without operational friction. Epic Systems handles multi-location resources like rooms and staff calendars with advanced specialty templates, while Calendly supports team scheduling with round-robin assignment logic across multiple members.
How to Choose the Right Appointment Scheduling System Software
The right fit comes from matching the scheduling model to the organization’s workflow, records, and routing complexity.
Map scheduling complexity to the tool’s scheduling engine
For therapy practices needing therapist-specific availability inside a single practice workflow, SimplePractice is built for appointment types, availability rules, and online booking routed through therapist calendars. For clinics needing a patient-facing portal plus clinician calendar coordination, Doctolib provides rule-based availability and appointment types with clinician scheduling workspace support.
Choose the right model for customer acquisition versus internal scheduling
If appointment scheduling must connect to provider discovery and appointment requests, Zocdoc is designed to integrate online booking with clinician search visibility and appointment requests. If the priority is operational execution for local teams rather than marketplace lead conversion, thryv and Cerbo focus on capturing bookings directly into staff calendars with reminder automation.
Verify records linkage for day-of-visit operations
If scheduling must attach to patient or client records and visit context, MediRecords connects scheduling to patient and visit record handling. If customer history and service history should follow the appointment lifecycle, thryv ties scheduled appointments to an integrated customer database.
Stress-test conflict prevention and scheduling updates
Double-booking happens when updates do not propagate. SimplePractice synchronizes rescheduling and cancellations across calendars, while Cerbo protects slot integrity with conflict prevention controls and rescheduling and updates without manual coordination.
Confirm how multi-location and specialty workflows are handled
For enterprise healthcare networks needing clinical template-driven scheduling rules, Epic Systems offers advanced scheduling rules plus resource and room management across multiple locations. For teams that can operate with event-type routing and assignment logic without deep EHR coupling, Calendly delivers round-robin team scheduling and timezone-aware time slots with drag-and-drop event templates.
Who Needs Appointment Scheduling System Software?
Appointment scheduling system software fits organizations that need online booking, conflict-controlled calendars, and appointment lifecycle tracking tied to people and services.
Therapy practices that must connect booking to therapist availability and documentation workflows
SimplePractice is tailored for therapy clinics because online client booking reflects therapist availability inside practice management and scheduling stays connected to session notes and records. The tool’s custom appointment types and availability rules support consistent intake scheduling without separate scheduling systems.
Healthcare clinics that want patient self-scheduling with clinician calendar coordination
Doctolib provides a patient online booking portal with clinician calendar integration, configurable availability rules, and automated confirmation flows. Athenahealth supports both patient self-service and staff-managed booking with scheduling tied into patient communication workflows.
Multi-location healthcare operations that require EHR-driven specialty scheduling and resource management
Epic Systems is built for complex clinical workflows because it uses advanced specialty templates and resource or room management with scheduling rules that reduce conflicts across multiple locations. Epic’s operational dashboards also support access monitoring and appointment status tracking for scheduling demand.
Service teams that need reliable online booking with staff scheduling control and conflict prevention
Cerbo targets scheduling execution with availability and conflict handling that protects slot integrity across staff and calendars. Reservio supports simple booking with automated reminders and real-time availability pulled from staff calendars.
Common Mistakes to Avoid
Several recurring pitfalls show up when teams choose scheduling tools that do not match their scheduling rules, workflow depth, or operational routing needs.
Selecting a scheduling tool without the appointment-type depth required by the business
Teams that rely on complex service rules often hit limits when appointment rule configuration is constrained. SimplePractice and Doctolib support custom appointment types and availability rules, while Zocdoc can limit customization of complex scheduling rules in marketplace-linked workflows.
Expecting perfect calendar synchronization without rescheduling and cancellation lifecycle support
Calendar updates must remain synchronized across all affected calendars to prevent staff from seeing stale times. SimplePractice keeps rescheduling and cancellations synchronized across calendars, while Cerbo uses conflict prevention controls and rescheduling updates designed to avoid manual coordination.
Ignoring how scheduling must attach to patient, customer, or visit context
If appointment records must carry forward into day-of-visit workflows, a scheduling-only model can force extra manual steps. MediRecords integrates scheduling with patient and visit record handling, and thryv connects appointments to an integrated customer database and service history.
Overbuilding internal routing for a tool that is designed for simpler assignment flows
Calendly supports team scheduling with round-robin assignment logic and timezone handling, but advanced workflow automation often requires add-ons and external tools. Reservio and Cerbo emphasize operational scheduling logic and conflict prevention, but Reservio shows limits for complex multi-location routing and advanced branching approvals.
How We Selected and Ranked These Tools
We evaluated every tool on three sub-dimensions. Features carry a weight of 0.4, ease of use carries a weight of 0.3, and value carries a weight of 0.3. The overall rating is the weighted average using overall = 0.40 × features + 0.30 × ease of use + 0.30 × value. SimplePractice separated itself from lower-ranked tools through strong features tied to booking quality and workflow fit, including online client booking routed through therapist availability inside the practice management system and automated reminders linked to client communication.
Frequently Asked Questions About Appointment Scheduling System Software
Which appointment scheduling system software best supports therapist-specific scheduling tied to client records?
SimplePractice is built for therapy clinics that need online booking aligned to therapist-specific calendars while keeping session notes and related records attached to each visit. Automated reminders use the same client communication workflow so scheduling outcomes and documentation stay connected in one place.
Which platform is strongest when appointment scheduling must drive patient discovery and booking from the outside?
Zocdoc combines online booking with provider search visibility so patients can find available care and schedule directly. Its workflow emphasizes appointment requests, calendar management on the provider side, and reminders that reduce no-shows while keeping booking details organized.
What system handles appointment scheduling and customer or service history together for local teams?
thryv merges appointment scheduling with business management for local service operations. It supports staff scheduling across users, online scheduling, configurable appointment types, and a customer record that ties visits to history for repeat services.
Which option is better for clinics that want both patient self-scheduling and clinician-facing coordination?
Doctolib provides a patient booking portal plus a clinician scheduling workspace that supports rule-based availability. It also includes calendar synchronization for multi-provider practices and online forms that reduce pre-visit manual coordination.
Which scheduling tool is designed to keep visit documentation and patient administration coordinated with bookings?
MediRecords focuses on appointment scheduling with workflow support for healthcare organizations. It connects scheduling outputs to patient administration so teams coordinate upcoming appointments and visit details alongside record handling tied to visits.
What software best fits organizations that want scheduling to flow into revenue cycle and patient communication workflows?
athenahealth couples appointment scheduling with broader clinical operations and revenue cycle workflows. It supports patient self-service and staff-managed booking so appointment events can feed into follow-up and billing work within the athenahealth ecosystem.
Which platform suits healthcare systems that need EHR-integrated scheduling rules for complex specialty workflows?
Epic Systems delivers appointment scheduling tightly integrated into Epic’s EHR workflows. It supports advanced specialty templates, resource and room management, scheduling rules across multiple locations, and reporting views that track access, demand, and appointment status.
Which tool prevents scheduling conflicts by enforcing availability and staff coverage logic beyond simple calendar links?
Cerbo emphasizes scheduling coordination around customer availability and staff coverage rather than basic calendar linking. It includes automated confirmation behavior and conflict handling through calendar integration so slot integrity stays intact across staff and calendars.
Which system is best for minimizing back-and-forth by offering shareable booking pages with real-time availability?
Reservio uses a lightweight workflow with shareable booking pages that pull real-time availability from staff calendars. It supports service and staff scheduling plus automated reminders, but it is most effective for straightforward scheduling rather than complex multi-location routing.
Which solution is best for distributing appointments across a team using automated assignment logic?
Calendly supports event types, team scheduling, and timezone-aware time slots with conflict avoidance via calendar integration. It includes routing logic and round-robin assignment so meetings are allocated across multiple calendars without manual selection.
Conclusion
After evaluating 10 healthcare medicine, SimplePractice stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
Tools reviewed
Referenced in the comparison table and product reviews above.
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