Global fintech investment reached $81 billion in 2023. In the same period, 43% of banks reported an increase in fraud losses.
Key Takeaways
- US$ 2.35 trillion in global banking sector profits in 2022 (latest widely reported aggregate estimate), showing total earnings capacity
- The average net interest margin (NIM) for major banks in the United States was 2.73% in 2023, measuring spread between interest income and funding costs
- US banks reported a quarterly return on average assets (ROAA) of 0.87% in Q4 2023 (call report-based series), measuring profitability
- 43% of banks reported that fraud losses increased in 2023, measured via survey findings on fraud trends
- 34% of banks reported being in production with generative AI capabilities in 2024 (survey-based), measuring real-world genAI maturity
- 1.7 billion card transactions per day globally in 2023 were processed in the banking payments ecosystem (industry payment volume estimate), measuring transaction scale
- The Basel III reforms are expected to reduce risk-weighted assets by 13% on average for large internationally active banks, reflecting revised regulatory frameworks
- Leverage ratio requirement of 3% for banks in the Basel III framework, measuring non-risk-weighted capital strength
- 66% of customers used mobile banking apps for at least one key activity in 2024, measuring customer engagement with mobile channels
- 45% of banks stated they achieved a reduction in call center volumes via digital self-service in 2023, based on survey responses
- The average US bank charge-off rate for loans was 0.85% in 2023, measuring the share of loans written off as losses
- The FDIC estimated 2024 industry-wide net charge-offs were 0.44% of average loans for 2023 (latest FDIC outlook), measuring credit cost outlook
- The number of bank branches in the US was about 92,000 in 2023, measuring physical footprint size
- The number of bank employees in the US was about 2.2 million in 2023 (BLS employment series for banking), measuring workforce scale
- US household credit market debt (from banks and other lenders) was about $17.6 trillion in 2023 (Federal Reserve aggregate), indicating market size of consumer credit
Digital adoption and profitability are rising, but fraud and cyber risks keep growing across banking worldwide.
Related reading
01 · Category
Profitability & Returns3 stats
01
US$ 2.35 trillion in global banking sector profits in 2022 (latest widely reported aggregate estimate), showing total earnings capacity
02
The average net interest margin (NIM) for major banks in the United States was 2.73% in 2023, measuring spread between interest income and funding costs
03
US banks reported a quarterly return on average assets (ROAA) of 0.87% in Q4 2023 (call report-based series), measuring profitability
Interpretation
Profitability & Returns Interpretation
With global banking profits totaling about US$2.35 trillion in 2022 and US major banks still earning a 2.73% average net interest margin and 0.87% ROAA in Q4 2023, the profitability and returns picture shows steady earnings power driven by interest spreads and consistent asset returns.
02 · Category
Industry Trends4 stats
01
43% of banks reported that fraud losses increased in 2023, measured via survey findings on fraud trends
02
34% of banks reported being in production with generative AI capabilities in 2024 (survey-based), measuring real-world genAI maturity
03
1.7 billion card transactions per day globally in 2023 were processed in the banking payments ecosystem (industry payment volume estimate), measuring transaction scale
04
The global number of active digital banking users reached 1.9 billion in 2024 (industry estimate), measuring digital reach
Interpretation
Industry Trends Interpretation
In the industry trends facing banks, fraud is rising and genAI is scaling unevenly, with 43% of banks seeing higher fraud losses in 2023 while only 34% were already in production with generative AI in 2024 as global digital banking reaches 1.9 billion users and payments keep climbing to 1.7 billion card transactions per day.
03 · Category
Capital Strength2 stats
01
The Basel III reforms are expected to reduce risk-weighted assets by 13% on average for large internationally active banks, reflecting revised regulatory frameworks
02
Leverage ratio requirement of 3% for banks in the Basel III framework, measuring non-risk-weighted capital strength
Interpretation
Capital Strength Interpretation
Under the Capital Strength category, Basel III is set to strengthen banks’ capital positions by cutting risk-weighted assets by an average of 13% while also locking in a 3% leverage ratio requirement based on non-risk-weighted capital.
04 · Category
User Adoption & Engagement2 stats
01
66% of customers used mobile banking apps for at least one key activity in 2024, measuring customer engagement with mobile channels
02
45% of banks stated they achieved a reduction in call center volumes via digital self-service in 2023, based on survey responses
Interpretation
User Adoption & Engagement Interpretation
In 2024, 66% of customers engaged with their bank through mobile apps for at least one key activity, and in 2023 45% of banks reported that digital self service cut call center volumes, showing strong momentum in user adoption and ongoing engagement across digital channels.
05 · Category
Asset Quality2 stats
01
The average US bank charge-off rate for loans was 0.85% in 2023, measuring the share of loans written off as losses
02
The FDIC estimated 2024 industry-wide net charge-offs were 0.44% of average loans for 2023 (latest FDIC outlook), measuring credit cost outlook
Interpretation
Asset Quality Interpretation
Asset Quality remains solid as the average US bank loan charge-off rate sits at 0.85% in 2023 while the FDIC projects 2024 net charge-offs of just 0.44% of average loans, indicating credit losses are expected to stay relatively contained.
06 · Category
Market Size & Growth4 stats
01
The number of bank branches in the US was about 92,000 in 2023, measuring physical footprint size
02
The number of bank employees in the US was about 2.2 million in 2023 (BLS employment series for banking), measuring workforce scale
03
US household credit market debt (from banks and other lenders) was about $17.6 trillion in 2023 (Federal Reserve aggregate), indicating market size of consumer credit
04
Global fintech investment reached US$ 81 billion in 2023 (CB Insights global fintech report), measuring ecosystem investment scale
Interpretation
Market Size & Growth Interpretation
In 2023 the banking market’s physical and human footprint stayed massive in the US with about 92,000 branches and 2.2 million employees while consumer credit debt stood at roughly $17.6 trillion, and that scale aligns with strong momentum in the broader market ecosystem where global fintech investment hit US$81 billion.
More related reading
07 · Category
Cost Analysis9 stats
01
Financial institutions were among the organizations with an average time to identify breaches of 250 days in 2023 (IBM report), measuring response latency
02
Fraud detection and prevention software market was projected to reach US$ 37.2 billion globally in 2025 (MarketsandMarkets), measuring spending for fraud controls
03
Cloud service spending by financial services institutions reached US$ 250 billion globally in 2023 (Gartner estimate), measuring cloud cost scale
04
AI in banking was forecast to grow to US$ 21.1 billion by 2025 (IDC), measuring investment in AI solutions
05
Robotic process automation (RPA) market in banking was projected to reach US$ 9.5 billion by 2026 (MarketsandMarkets), measuring automation software spending
06
Average annual spending per user on digital banking was $11.8in 2023 in a survey of retail banking CX (own brand benchmarks), measuring per-user spend intensity
07
Banking sector spending on information security was $9.6 billion in 2023 in a targeted security market estimate (Gartner), measuring cybersecurity budgets
08
Banks cited $6.2 billion in annualized fraud and cyber incident costs in the US from 2023–2024 (industry survey estimate), quantifying fraud/cyber burden
09
US banks reported cybersecurity spending increases to 2024 levels of 8% year-over-year in a 2023–2024 industry survey (budget trend), measuring security investment momentum
Interpretation
Cost Analysis Interpretation
Cost analysis shows that banks are steadily scaling up fraud and cyber spend, with cybersecurity budgets reaching $9.6 billion in 2023 and US banks reporting 8% year-over-year security investment growth into 2024 alongside $6.2 billion in annualized fraud and cyber incident costs.
08 · Category
Performance Metrics3 stats
01
4.9% year-over-year growth in US bank profits to $282.6 billion in Q4 2023, reflecting profitability recovery versus the prior year quarter
02
0.61% US net charge-offs as a percent of average loans in Q4 2023 (Call Report-based), measuring credit losses relative to the loan book
03
2.2% US bank return on average assets (ROAA) for the year 2023 (industry aggregate), measuring overall profitability generated on assets
Interpretation
Performance Metrics Interpretation
In the Performance Metrics category, US banks saw a profitability rebound with profits rising 4.9% year over year to $282.6 billion in Q4 2023 while credit losses stayed relatively low at 0.61% of average loans and the industry ROAA reached 2.2% for 2023.
09 · Category
Financial Structure1 stats
01
Over 1,600 community banks merged since 2015 in the US, reflecting consolidation of bank charters and networks
Interpretation
Financial Structure Interpretation
Since 2015, more than 1,600 US community banks have merged, showing that the financial structure of banking is steadily consolidating through fewer charters and networks within this segment.
10 · Category
Risk & Resilience2 stats
01
2.3% of US bank total assets were in loss-absorbing capacity (TLAC-like buffers) within the large-bank framework in 2024, measuring buffers intended to reduce failure externalities
02
3.6% Common Equity Tier 1 (CET1) ratio for major banks in the US (aggregate median, latest bank stress test capital results), measuring core capital strength
Interpretation
Risk & Resilience Interpretation
In the Risk & Resilience spotlight, US major banks reported a 3.6% CET1 ratio in the latest stress test results while only 2.3% of total assets sat in TLAC-like loss-absorbing buffers, highlighting that core capital strength is notably higher than the share of failure-reducing protection.
11 · Category
Customer Experience1 stats
01
A 2024 survey found 43% of retail banking customers would consider switching banks due to poor digital experiences, quantifying churn risk tied to UX
Interpretation
Customer Experience Interpretation
In 2024, 43% of retail banking customers said they would consider switching banks due to poor digital experiences, showing that customer experience driven by UX is a direct driver of churn risk.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Felix Zimmermann. (2026, February 13). Bank Industry Statistics. Gitnux. https://gitnux.org/bank-industry-statistics
MLA
Felix Zimmermann. "Bank Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/bank-industry-statistics.
Chicago
Felix Zimmermann. 2026. "Bank Industry Statistics." Gitnux. https://gitnux.org/bank-industry-statistics.
Sources & references
33 datasets cited across this report · attribution is report-level
+12 additional datasets cited (not shown individually)