GITNUXREPORT 2025

Bank Industry Statistics

Digital banking drives industry growth with increased innovation and competition.

Jannik Lindner

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Key Statistics

Statistic 1

The average global bank has a profit margin of around 20%

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The number of bank branches worldwide has decreased by 15% since 2018

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The total assets of the largest 10 banks account for over 50% of global banking assets

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The average cost of a data breach in the banking sector is $5.72 million

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The average interest rate on savings accounts globally is 1.2%, fluctuating based on economic conditions

Statistic 6

The average bank CEO’s salary has increased by 5% annually over the past five years, reaching an average of $6 million in 2023

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The average duration of bank loans is approximately 5 years globally, with commercial loans averaging 7 years

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Savings account interest rates are lowest in Japan at 0.01% in 2023, compared to other developed nations

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The average age of a bank customer in developed countries is around 43 years old

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Women tend to use mobile banking services at a 22% higher rate than men in developed markets

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The percentage of banking customers using overdraft services in the US is approximately 62%

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As of 2023, approximately 10% of digital banking customers use biometric authentication methods such as fingerprint or facial recognition

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Digital banking penetration has reached 76% in North America as of 2023

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COVID-19 accelerated digital banking adoption by approximately 10 years

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Mobile banking apps have a 4.8 out of 5 star rating on average across major platforms

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The penetration rate of contactless payments worldwide increased by 35% in 2023

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Over 60% of banking transactions are now done digitally, up from 30% in 2018

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Approximately 80% of small and medium enterprises (SMEs) prefer digital banking solutions for their transactions

Statistic 19

The adoption rate of blockchain technology in banking institutions is around 20% as of 2023

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Over 70% of banks now use some form of artificial intelligence in their customer service operations

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In 2023, fintech startups accounted for about 40% of all banking industry innovations, including new payment methods and security features

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Approximately 55% of banking customers globally are willing to switch banks for better digital services

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The number of proprietary bank cryptocurrencies launched by banks globally reached 15 as of 2023

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The average cost-to-serve a retail banking customer is estimated at $300 annually, but digital-only banks can reduce this to as low as $50

Statistic 25

In 2023, around 65% of retail banking customers used online banking regularly, up from 40% in 2019

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The global non-performing loans (NPL) ratio in banking is approximately 3.2% in 2023

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The total number of bank failures in the US between 2000 and 2023 totals 535, with the highest in 2009 during the financial crisis

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Over 80% of banks globally incorporate some form of ESG (Environmental, Social, Governance) criteria into their risk assessment processes

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The average capital adequacy ratio (CAR) for banks worldwide is around 14.5%, meeting international regulatory standards

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The global banking industry is projected to reach a market size of $7.1 trillion by 2025

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As of 2023, there are approximately 200 central banks worldwide

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Fintech companies manage about $10 trillion in assets globally, competing with traditional banks

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Cybersecurity spending in banking reached $5 billion in 2023, an increase of 12% from the previous year

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Banks in emerging markets hold about 45% of the world’s banking assets

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The fintech sector attracted $84 billion in investments globally in 2023, a 21% increase from 2022

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The global ATM market is valued at roughly $21 billion in 2023, with a CAGR of 4.3% from 2023 to 2030

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The global mobile payment transaction volume is projected to reach $10 trillion by the end of 2023

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The Asia-Pacific bank market is expected to grow at a CAGR of 6% from 2023 to 2030, driven by digital banking expansion

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Around 37% of banking assets are held by the top 10 banks in Europe, indicating a highly concentrated market

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Global bank card payments are expected to grow at a CAGR of 8.5% from 2023 to 2027, reaching $20 trillion in transaction volume

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The number of “neo-banks” globally has increased to over 400 in 2023, with Europe and Asia leading growth

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The total value of loans issued by banks in emerging markets was approximately $4.8 trillion in 2023, representing about 35% of global bank lending

Statistic 43

The global anti-money laundering (AML) software market is projected to reach $2.2 billion by 2025, growing at 12% annually

Statistic 44

The total number of banknotes in circulation worldwide exceeds 86 billion units, with a combined value over $6 trillion

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Key Highlights

  • The global banking industry is projected to reach a market size of $7.1 trillion by 2025
  • As of 2023, there are approximately 200 central banks worldwide
  • The average global bank has a profit margin of around 20%
  • The number of bank branches worldwide has decreased by 15% since 2018
  • Digital banking penetration has reached 76% in North America as of 2023
  • The total assets of the largest 10 banks account for over 50% of global banking assets
  • COVID-19 accelerated digital banking adoption by approximately 10 years
  • Fintech companies manage about $10 trillion in assets globally, competing with traditional banks
  • The average age of a bank customer in developed countries is around 43 years old
  • Cybersecurity spending in banking reached $5 billion in 2023, an increase of 12% from the previous year
  • The average cost of a data breach in the banking sector is $5.72 million
  • Mobile banking apps have a 4.8 out of 5 star rating on average across major platforms
  • Women tend to use mobile banking services at a 22% higher rate than men in developed markets

The banking industry is undergoing a seismic shift, propelled by rapid digital transformation, fintech innovation managing over $10 trillion in assets, and a projected market size of $7.1 trillion by 2025, reshaping the way banks operate, serve customers, and compete on a global scale.

Banking Industry Performance and Trends

  • The average global bank has a profit margin of around 20%
  • The number of bank branches worldwide has decreased by 15% since 2018
  • The total assets of the largest 10 banks account for over 50% of global banking assets
  • The average cost of a data breach in the banking sector is $5.72 million
  • The average interest rate on savings accounts globally is 1.2%, fluctuating based on economic conditions
  • The average bank CEO’s salary has increased by 5% annually over the past five years, reaching an average of $6 million in 2023
  • The average duration of bank loans is approximately 5 years globally, with commercial loans averaging 7 years
  • Savings account interest rates are lowest in Japan at 0.01% in 2023, compared to other developed nations

Banking Industry Performance and Trends Interpretation

Despite a shrinking branch network and minimal savings yields, the global banking sector's hefty profit margins and soaring CEO salaries underscore its resilience and continued dominance amid ongoing digital transformation and regulatory challenges.

Customer Demographics and Behavior

  • The average age of a bank customer in developed countries is around 43 years old
  • Women tend to use mobile banking services at a 22% higher rate than men in developed markets
  • The percentage of banking customers using overdraft services in the US is approximately 62%
  • As of 2023, approximately 10% of digital banking customers use biometric authentication methods such as fingerprint or facial recognition

Customer Demographics and Behavior Interpretation

While the typical bank customer is mid-life and overdraft usage remains high in the US, women are increasingly embracing mobile and biometric banking, signaling a digital shift that could redefine what age and access mean in the modern financial landscape.

Digital Transformation and Technology Adoption

  • Digital banking penetration has reached 76% in North America as of 2023
  • COVID-19 accelerated digital banking adoption by approximately 10 years
  • Mobile banking apps have a 4.8 out of 5 star rating on average across major platforms
  • The penetration rate of contactless payments worldwide increased by 35% in 2023
  • Over 60% of banking transactions are now done digitally, up from 30% in 2018
  • Approximately 80% of small and medium enterprises (SMEs) prefer digital banking solutions for their transactions
  • The adoption rate of blockchain technology in banking institutions is around 20% as of 2023
  • Over 70% of banks now use some form of artificial intelligence in their customer service operations
  • In 2023, fintech startups accounted for about 40% of all banking industry innovations, including new payment methods and security features
  • Approximately 55% of banking customers globally are willing to switch banks for better digital services
  • The number of proprietary bank cryptocurrencies launched by banks globally reached 15 as of 2023
  • The average cost-to-serve a retail banking customer is estimated at $300 annually, but digital-only banks can reduce this to as low as $50
  • In 2023, around 65% of retail banking customers used online banking regularly, up from 40% in 2019

Digital Transformation and Technology Adoption Interpretation

As digital banking's global embrace hits 76%, the industry gracefully shifts from traditional brick-and-mortar to swift, contactless, AI-driven transactions—making it clear that in finance, it's no longer just about reaching your customers, but about meeting them at the speed of innovation.

Financial Stability and Risk Management

  • The global non-performing loans (NPL) ratio in banking is approximately 3.2% in 2023
  • The total number of bank failures in the US between 2000 and 2023 totals 535, with the highest in 2009 during the financial crisis
  • Over 80% of banks globally incorporate some form of ESG (Environmental, Social, Governance) criteria into their risk assessment processes
  • The average capital adequacy ratio (CAR) for banks worldwide is around 14.5%, meeting international regulatory standards

Financial Stability and Risk Management Interpretation

While global banks are managing a modest 3.2% NPL ratio and maintaining a solid 14.5% capital buffer, the staggering 535 bank failures since 2000—peaking during the 2009 crisis—serve as a stark reminder that even with ESG integration and regulatory compliance, financial resilience remains a delicate balance, especially as the sector increasingly navigates the shifting tides of sustainable priorities.

Market Size, Investment, and Regulatory Environment

  • The global banking industry is projected to reach a market size of $7.1 trillion by 2025
  • As of 2023, there are approximately 200 central banks worldwide
  • Fintech companies manage about $10 trillion in assets globally, competing with traditional banks
  • Cybersecurity spending in banking reached $5 billion in 2023, an increase of 12% from the previous year
  • Banks in emerging markets hold about 45% of the world’s banking assets
  • The fintech sector attracted $84 billion in investments globally in 2023, a 21% increase from 2022
  • The global ATM market is valued at roughly $21 billion in 2023, with a CAGR of 4.3% from 2023 to 2030
  • The global mobile payment transaction volume is projected to reach $10 trillion by the end of 2023
  • The Asia-Pacific bank market is expected to grow at a CAGR of 6% from 2023 to 2030, driven by digital banking expansion
  • Around 37% of banking assets are held by the top 10 banks in Europe, indicating a highly concentrated market
  • Global bank card payments are expected to grow at a CAGR of 8.5% from 2023 to 2027, reaching $20 trillion in transaction volume
  • The number of “neo-banks” globally has increased to over 400 in 2023, with Europe and Asia leading growth
  • The total value of loans issued by banks in emerging markets was approximately $4.8 trillion in 2023, representing about 35% of global bank lending
  • The global anti-money laundering (AML) software market is projected to reach $2.2 billion by 2025, growing at 12% annually
  • The total number of banknotes in circulation worldwide exceeds 86 billion units, with a combined value over $6 trillion

Market Size, Investment, and Regulatory Environment Interpretation

As fintech challengers manage $10 trillion and cyber defenses spike 12%, the global banking industry—poised to hit $7.1 trillion by 2025—witnesses both a digital revolution and a fight to safeguard overwhelming assets, all while concentrated top-tier firms hold 37% of the assets and over 86 billion banknotes continue to circulate amid rapid innovation.

Sources & References